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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2763 Views
  • 0 replies
  • 8 likes
  • Security
  • 2763 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454883 Views
  • 973 replies
  • 109 likes
  • Account
  • 454883 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201556 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201556 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110016 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110016 Views
  • 72 replies
  • 12 likes

Solved!! just purchased

Just purchased unlimited but when i go to my app it still says cant play till u join

  • Newbie
  • Just purchased unlimited but when i go to my app it still says cant play till u join
  • Stupify
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Spotify client login says my country does not match my profile - But it does.

I am in norway and my profile says norway. I have completed the regestering of my credit card. I have linked my facebook account. I have added a prepaid spotify premium to my account. Is this a slow server or something? Can I get this fixed quickly?

  • Newbie
  • I am in norway and my profile says norway. I have completed the regestering of my credit card. I have linked my facebook account. I have added a prepaid spotify premium to my account.   ...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Payment issues

I´m trying to upgrade my free account to Premium.The issue I´m having is that it always ends up at "Payment failed". I´ve tried to change the payment type (visa and paypal) several times, on different computers and different browsers (IE and Chrome)....

  • Casual Listener
  • I´m trying to upgrade my free account to Premium. The issue I´m having is that it always ends up at "Payment failed".   I´ve tried to change the payment type (visa and paypal) several ti...
  • martbd
  • Casual Listener
  • 429 Views
  • 7 replies
  • 0 likes
  • 429 Views
  • 7 replies
  • 0 likes

Can I reject a renewal?

Hi all, I just received an e-mail regarding a renewal for my Spotify Premium subscription. I applied for a 30-day trial of Premium, but it just sucks when I haven't received any notification days before the renewal date (today). Yes, I know that I sh...

  • Casual Listener
  • Hi all,   I just received an e-mail regarding a renewal for my Spotify Premium subscription. I applied for a 30-day trial of Premium, but it just sucks when I haven't received any notificati...
  • rjbr2000
  • Casual Listener
  • 409 Views
  • 4 replies
  • 0 likes
  • 409 Views
  • 4 replies
  • 0 likes

Not happy ....

Just a warning to you guys thinking about purchasing this service. after 1 hour of pressing cancel subscription, sending mails to inactive channels I have still not succeeded cancelling my subscription. It seems like these guys actually try to annoy ...

  • Casual Listener
  • Just a warning to you guys thinking about purchasing this service. after 1 hour of pressing cancel subscription, sending mails to inactive channels I have still not succeeded cancelling my subscripti...
  • Stupify
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Solved!! spotify to telia

Hi. I have Spotify Premium (In Denmark)... And now i can get it for "free" through my Telia mobile phone contract.. How do i change account without loosing my playlist's ? Best regards Jesper

  • Casual Listener
  • Hi. I have Spotify Premium (In Denmark)... And now i can get it for "free"  through my Telia mobile phone contract.. How do i change account without loosing my playlist's ?   Bes...
  • JesperLau
  • Casual Listener
  • 1073 Views
  • 2 replies
  • 0 likes
  • 1073 Views
  • 2 replies
  • 0 likes

Single Device usage at once limitation

Having been looking for a new audio solution for my home, I am currently trialling premium. My setup consists of my primary PC, Android in my Car and Android in my Kitchen. Currently I use the excellent DoubleTwist to synchronise music, and podcasts ...

  • Casual Listener
  • Having been looking for a new audio solution for my home, I am currently trialling premium.   My setup consists of my primary PC, Android in my Car and Android in my Kitchen.   Curr...
  • zacherynuk
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Solved!! Is Spotify charging me too much for premium?

I checked my spotify receipts today and to my surprise I noticed that my credit card has been charged with more than 99 SEK every month since I upgraded to premium. It looks like this: Spoiler (Highlight to read) Order IDDateProduct descriptionPrice ...

  • Casual Listener
  • I checked my spotify receipts today and to my surprise  I noticed that my credit card has been charged with more than 99 SEK every month since I upgraded to premium. It looks like this: &...
  • meahtenoha
  • Spotify
  • 1133 Views
  • 5 replies
  • 0 likes
  • 1133 Views
  • 5 replies
  • 0 likes

Charged Twice By Spotify

Hello, I was charged repeatedly through paypal, is there anyway for my 2nd payment to be refunded?

  • Newbie
  • Hello, I was charged repeatedly through paypal, is there anyway for my 2nd payment to be refunded?
  • meahtenoha
  • Spotify
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

spotify premium account

Please help why is it spotifty premium account why do I still have to pay for music downloads premium and free account are the same but the only thing different is premium you don't get any ads and I reckon premium accounts should get free music down...

  • Newbie
  • Please help why is it spotifty premium account why do I still have to pay for music downloads premium and free account are the same but the only thing different is premium you don't get any ads and I...
  • licenced
  • Community Legend
  • 834 Views
  • 2 replies
  • 0 likes
  • 834 Views
  • 2 replies
  • 0 likes

Bought Spotify premium gift card..

Bought Spotify premium gift card last week. (100 SEK - 1month premium) When I entered the pin code i only got a 48 hour trail. And when the 48 hours are over, the PIN code won't work no more. Are my 100 SEK lost or is there any hope?

  • Visitor
  • Bought Spotify premium gift card last week. (100 SEK - 1month premium) When I entered the pin code i only got a 48 hour trail. And when the 48 hours are over, the PIN code won't work no more...
  • licenced
  • Community Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

30 day free trial

How do I get the 30 day free trial? I have found the terms and conditions, but no link to get trial

  • Casual Listener
  • How do I get the 30 day free trial? I have found the terms and conditions, but no link to get trial
  • licenced
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

trial period

Hi, I was under the impression that I will get 30 days trial when I subscribe. I just did and I see that I was already charged the first monthly fee. How do I get my trial period BEFORE I'm charged? Thanks, Dani

  • Casual Listener
  • Hi,   I was under the impression that I will get 30 days trial when I subscribe. I just did and I see that I was already charged the first monthly fee. How do I get my trial period BEFORE I'...
  • danio
  • Casual Listener
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

Cannot Login With Facebook Information

Hi, When I try to login from my PC desktop with my Facebook email and password, it states that it is incorrect and sends me a text with a number password to login instead. I went to reset my password on Spotify.com but it says my account is linked to...

  • Newbie
  • Hi,   When I try to login from my PC desktop with my Facebook email and password, it states that it is incorrect and sends me a text with a number password to login instead. I went to reset ...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Solved!! How to transfer?

I've seen this question on here 1000 times but still no answer. I pay for spotify unlimited 5 bucks a month and was just taken out of my account 5 days ago. I want to deactivate my fb account. Is there a way to transfer my billing info to a new FB ac...

  • Newbie
  • I've seen this question on here 1000 times but still no  answer. I pay for spotify unlimited 5 bucks a month and was just taken out of my account 5 days ago. I want to deactivate my fb account. ...
  • Sam
  • Spotify
  • 1369 Views
  • 2 replies
  • 0 likes
  • 1369 Views
  • 2 replies
  • 0 likes

spotify payment

Is it possible to pay for spotify unlimited by direct debit?

  • Newbie
  • Is it possible to pay for spotify unlimited by direct debit?
  • Sam
  • Spotify
  • 3919 Views
  • 1 replies
  • 0 likes
  • 3919 Views
  • 1 replies
  • 0 likes

Spotify showing me content that I cannot play.

Spotify is showing me albums and tracks that are not available. Why do I want to see content I cannot access? I searched for the new George Harrison album from the Scorsese documentary. The album showed up in the search however it is not available fo...

  • Regular
  • Spotify is showing me albums and tracks that are not available.  Why do I want to see content I cannot access?  I searched for the new George Harrison album from the Scorsese documentary.&n...
  • Boses
  • Regular
  • 2010 Views
  • 10 replies
  • 0 likes
  • 2010 Views
  • 10 replies
  • 0 likes

Prenium code

Hello!I won a prenium code by playing the game BlackBerry " it's easy to do what you love" one year ago, but I didn't use it.Today I tried it but it is not working.May I have a little help please?Thanks, Arnaud.

  • Newbie
  • Hello! I won a prenium code by playing the game  BlackBerry " it's easy to do what you love" one year ago, but I didn't use it. Today I tried it but it is not working. May I have a l...
  • Jude
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Someone else is using account

Hey Could you please help me, someone else is using my accont.. ive tried to change the password but it doesnt matter until the person has logged out. Can i throw him/her out somehow? //Z

  • Newbie
  • Hey Could you please help me, someone else is using my accont.. ive tried to change the password but it doesnt matter until the person has logged out.    Can i throw him/her out someh...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Trying to retrieve password

I am trying to upgrade to premium, but I can't recall my password. When I ask to send an email to reset the password it never comes through. I am also checking my spam filter - but no luck. Please help. Thank you.

  • Newbie
  • I am trying to upgrade to premium, but I can't recall my password.  When I ask to send an email to reset the password it never comes through.  I am also checking my spam filter - but no luc...
  • meahtenoha
  • Spotify
  • 604 Views
  • 3 replies
  • 0 likes
  • 604 Views
  • 3 replies
  • 0 likes