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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81083 Views

9 replies

2 likes

Account
Login
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  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

655798 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

736610 Views

18 replies

29 likes

  • 736610 Views
  • 18 replies
  • 29 likes

Solved!! Delete an account?

Would someone pleas delete my account? I've sent a ticket to Spotify .. Pleas QQ

Visitor

Would someone pleas delete my account? I've sent a ticket to Spotify .. Pleas QQ

Sam

Spotify

1507 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Solved!! Spotify used to be good, now it really sucks... and they are still charging me 9.99!

This is my last attempt. If this fails, don't know what else to do. In the beginning, everything was good. So much so, I upgraded to Premium and have paid $9.99 ever since. Some time ago, Spotify made the incredibly stupid desicion of forcing us to c...

Visitor

This is my last attempt. If this fails, don't know what else to do.   In the beginning, everything was good. So much so, I upgraded to Premium and have paid $9.99 ever since.   Some tim...

nikieta27

Casual Listener

6735 Views

5 replies

5 likes

  • 6735 Views
  • 5 replies
  • 5 likes

Solved!! "32 days remaining of your trial" immediately after premium purchase

Both iPhone and iPad placed a black bar at the top of the screen stating "32 days remaining of your trial". This appeared immediately after purchasing the premium plan. How do I remove it? It's eating up precious screen real estate.

Regular

Both iPhone and iPad placed a black bar at the top of the screen stating "32 days remaining of your trial". This appeared immediately after purchasing the premium plan. How do I remove it? It's eatin...

Rorey

Spotify

3288 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Premium subsciber, but getting ads.

I have been a premium subscriber for a while now, but all of a sudden, I am getting ads. I went to my account and it listed me as free, but showed my credit card info. I authorized a payment, it said I am a premium subscriber, but still getting ads a...

Regular

I have been a premium subscriber for a while now, but all of a sudden, I am getting ads.  I went to my account and it listed me as free, but showed my credit card info.  I authorized a paym...

Sam

Spotify

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Serriusly.. Someone Help me

I am getting a new mail every time someone is posting... why? sooo annoying

Casual Listener

I am getting a new mail every time someone is posting... why? sooo annoying 😛

licenced

Community Legend

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Solved!! 30 day premium trial, but no high quality streaming?

I decided to give spotify premium a try mainly just for the offline mode and high quality audio streaming, but neither seem to work. I have logged in and out a few times, restarted my computer as well as reinstalled the program, but it still doesn't ...

Casual Listener

I decided to give spotify premium a try mainly just for the offline mode and high quality audio streaming, but neither seem to work. I have logged in and out a few times, restarted my computer as wel...

killers2016

Casual Listener

1297 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Trend-Micro blocking download due to virus.

Is there a problem here or should I try some work-around to allow the download?

Visitor

Is there a problem here or should I try some work-around to allow the download?

licenced

Community Legend

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

Solved!! Can't Log In

I am inputting my user name and password correctly, and I get a message through the Spotify app on my laptop that the username or password is incorrect. I even reset my password successfully and I still cannot log in. Help?

Newbie

I am inputting my user name and password correctly, and I get a message through the Spotify app on my laptop that the username or password is incorrect. I even reset my password successfully and I st...

Peter__

Community Legend

2167 Views

29 replies

0 likes

  • 2167 Views
  • 29 replies
  • 0 likes

Solved!! New Premium Account - WIthout Facebook

I'm interested in opening a Premium account directly without a Facebook account. I'm not interestedin a Facebook link. Is that not possible?

Newbie

I'm interested in opening a Premium account directly without a Facebook account. I'm not interested in a Facebook link.    Is that not possible?  

user-removed

Not applicable

3131 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

30 day free trial

Hey, i have looked around on the page but cant seem to find when this offer ends. I have probably not looked closely enough at the site but i guess someone could answer this one easily

Regular

Hey, i have looked around on the page but cant seem to find when this offer ends. I have probably not looked closely enough at the site but i guess someone could answer this one easily

Grayson

Roadie

288 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Changing country settings?

I got Spotify 3 yrs ago. I believe I regsterred it in Sweden and then I moved to Finland for 2 yrs and now I am back in Sweden. However now my spotify does not work. I have changed my profile back Sweden and yet I can not log on to my spotify. It kee...

Casual Listener

I got Spotify 3 yrs ago. I believe I regsterred it in Sweden and then I moved to Finland for 2 yrs and now I am back in Sweden. However now my spotify does not work. I have changed my profile back Sw...

meahtenoha

Spotify

865 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Trying to cancel 30 day trial and claiming I have inserted wrong password: please advise.

Hi there, I'm finding I'm having a similiar problem to someone you responded to yesterday.I have changed by facebook password and still having no luck in being able to cancel the 30 day free trial as it continuously says 'incorrect password'.Please a...

Casual Listener

Hi there,    I'm finding I'm having a similiar problem to someone you responded to yesterday. I have changed by facebook password and still having no luck in being able to cancel the 30 ...

Sam

Spotify

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! Device limit trouble. can i delete

I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems. My brother gaves me his laptop as long as ism wai...

Casual Listener

I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems...

Peter__

Community Legend

3280 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Spotify/FB problem

My FaceBook account won't show what i'm listening too because its just two triangles on the spotify CD's there, and it wont update what im listening to. Why?It started 3 days ago and i have no idea why. Any help?

Newbie

My FaceBook account won't show what i'm listening too because its just two triangles on the spotify CD's there, and it wont update what im listening to. Why? It started 3 days ago and i have no idea...

Sam

Spotify

307 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

edit from facebook accont to log whit a user name

Hi there!I have an account where I log in with my facebook id.But it is so that I get tired of Facebook and resigned the account.So now the question is can you turn it into an account that you log in with a user id instead of facebook account?/Erik

Visitor

Hi there! I have an account where I log in with my facebook id. But it is so that I get tired of Facebook and resigned the account. So now the question is can you turn it into an account that yo...

Stupify

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Lost ALL PLAYLIST! PLEASE HELP

My friend accidently deleted all my plylist last night can I get them back please help! Alexa Nicole virgiedog@aol.com Please HELP!

Music Fan

My friend accidently deleted all my plylist last night can I get them back please help!   Alexa Nicole     virgiedog@aol.com   Please HELP!

virgiedog

Music Fan

483 Views

5 replies

0 likes

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  • 5 replies
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Problem with 30 days free trial!!

I want to sign up for the 30 days free trial, but every time I enter my card number and such, I get an warning saying that I need to check or change my payment details or something like that.PLEASE HELP!

Visitor

I want to sign up for the 30 days free trial, but every time I enter my card number and such, I get an warning saying that I need to check or change my payment details or something like that. PLEASE...

Sam

Spotify

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Failed to enable spotify social

My spotify refuses to sync with Facebook, I've tried asking for help before but only got generic solutions such as "reinstall Spotify".When I signed up for Spotify with my previous Facebook account I grew fond of the service, however since I was goin...

Casual Listener

My spotify refuses to sync with Facebook, I've tried asking for help before but only got generic solutions such as "reinstall Spotify". When I signed up for Spotify with my previous Facebook accou...

Sam

Spotify

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Bought Unlimited got Premium

Ok so i bought Unlimited today again and it said i had it on my subscription page but i still had ads when i listened to music so i uninstalled Spotify then installed it again. I logged in and it said that my subscription was over so i clicked that l...

Casual Listener

Ok so i bought Unlimited today again and it said i had it on my subscription page but i still had ads when i listened to music so i uninstalled Spotify then installed it again. I logged in and it sai...

Sam

Spotify

302 Views

3 replies

0 likes

  • 302 Views
  • 3 replies
  • 0 likes

Solved!! Worst payment service ever

Hello,Honestly, I really loved your service until I switched to try out the 30 day trial.Well before the 30 days was over I tried cancelling my subscription but JUST WOULDN'T LET ME. I kept getting "incorrect password". My account is connected throug...

Newbie

Hello, Honestly, I really loved your service until I switched to try out the 30 day trial. Well before the 30 days was over I tried cancelling my subscription but JUST WOULDN'T LET ME. I kept getti...

meahtenoha

Spotify

767 Views

7 replies

0 likes

  • 767 Views
  • 7 replies
  • 0 likes