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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1788 Views
  • 0 replies
  • 8 likes
  • Security
  • 1788 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448318 Views
  • 970 replies
  • 108 likes
  • Account
  • 448318 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199525 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199525 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108641 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108641 Views
  • 72 replies
  • 11 likes

cant change country

Hello there, I recently tried to download spotify on my pc, but, as I happened to have downloaded spotify on my iPad when I was in Switzerland, my current country is set to Switzerland, but I actually live in The Netherlands. Could you please change ...

  • Newbie
  • Hello there,   I recently tried to download spotify on my pc, but, as I happened to have downloaded spotify on my iPad when I was in Switzerland, my current country is set to Switzerland, but ...
  • meahtenoha
  • Spotify
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Country and Overboard Problem

I've had spotify for the past two weeks. But now it says that my overboard days are over. I'm not overboard. I live in Puerto Rico and this is the first time I've got problems with the app! It never told me anything that my country wasn't included.

  • Newbie
  • I've had spotify for the past two weeks. But now it says that my overboard days are over. I'm not overboard. I live in Puerto Rico and this is the first time I've got problems with the app! It never ...
  • meahtenoha
  • Spotify
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Paid for premium but it doesnt seem linked to my account

hi, I purchased premium for my account but it doesnt appear to have reflected onto my client gui, im still getting adverts etc, can an admin please email me and i'l forward my reciept. kind regards, chris masters

  • Casual Listener
  • hi,   I purchased premium for my account  but it doesnt appear to have reflected onto my client gui, im still getting adverts etc, can an admin please email me and i'l forward my reciept....
  • meahtenoha
  • Spotify
  • 685 Views
  • 8 replies
  • 0 likes
  • 685 Views
  • 8 replies
  • 0 likes

Hi I got charged 2 times when i upgraded to Premium

What should I do? Is there an email where I can contact or what? Thanks in advance.

  • Newbie
  • What should I do? Is there an email where I can contact or what?   Thanks in advance.
  • meahtenoha
  • Spotify
  • 438 Views
  • 4 replies
  • 0 likes
  • 438 Views
  • 4 replies
  • 0 likes

Solved!! How to download MP3s (with Premium Account)

Hi,I have a premium account, which is great for offline playlists etc. But I would still like in addition to be able to purchase and download some tracks - e.g. to play offline on a non-spotify client like an iPod or burn to a CD. I realise this isn'...

  • Casual Listener
  • Hi, I have a premium account, which is great for offline playlists etc. But I would still like in addition to be able to purchase and download some tracks - e.g. to play offline on a non-spotify cli...
  • lyndsayg
  • Casual Listener
  • 969 Views
  • 1 replies
  • 0 likes
  • 969 Views
  • 1 replies
  • 0 likes

Spotify wont connect to FaceBook after redeeming code (redeemed code while logged in with FaceBook)

I went to the store and bought a giftcard, because I dont want to connect my Visa to Spotify. Anyways; when i logged in at Spotify in my browser, I choose to log in using FaceBook details, thinking it would go a bit faster. I have'nt connected my Spo...

  • Newbie
  • I went to the store and bought a giftcard, because I dont want to connect my Visa to Spotify.  Anyways; when i logged in at Spotify in my browser, I choose to log in using FaceBook details, thi...
  • Stupify
  • Community Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

You keep charging

I have cancelled my account twice. I am still getting charged for the monthly service. You guys owe me two months of account fees and $35 nsf charge for overdrawing my bank account.

  • Newbie
  • I have cancelled my account twice. I am still getting charged for the monthly service. You guys owe me two months of account fees and $35 nsf charge for overdrawing my bank account.
  • user-removed
  • Not applicable
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Very Confused - Please Help

I just signed up to Spotify and it's the most confusing thing I've ever seen... I WANTED to sign up for the free account, but somehow I've got a 2 day trial of premium - what use is 2 days, huh?? Anyway, I want to change this to the free account, but...

  • Visitor
  • I just signed up to Spotify and it's the most confusing thing I've ever seen...   I WANTED to sign up for the free account, but somehow I've got a 2 day trial of premium - what use is 2 days, ...
  • user-removed
  • Not applicable
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium no longer accepting my card after 2 years

it Was able to sign up originally even though it wasnt a launch country , Spotify happily charging my card since then and now wontIf there is an unofficial workaround please let me know or PM me etc The investment in subs would have bought alot of iT...

  • Casual Listener
  • it Was able to sign up originally even though it wasnt a launch country , Spotify happily charging my card since then and now wont If there is an unofficial workaround please let me know or PM me et...
  • irisheyes
  • Newbie
  • 1209 Views
  • 14 replies
  • 1 likes
  • 1209 Views
  • 14 replies
  • 1 likes

Cant disconnect spotify from facebook

Nothing happen when I push "disconnect from facebook button" line "failed to social something.." keep coming upannoying!!! Please help me.. my account name are lundaskog

  • Visitor
  • Nothing happen when I push "disconnect from facebook button" line "failed to social something.." keep coming up annoying!!!   Please help me.. my account name are lundaskog
  • 444 Views
  • 0 replies
  • 0 likes
  • 444 Views
  • 0 replies
  • 0 likes

Unlimited account

What exactly are we paying for when we pay for the unlimited account? It says that millions of tracks are available instantly, but it won't let me play anything!!!

  • Regular
  • What exactly are we paying for when we pay for the unlimited account? It says that millions of tracks are available instantly, but it won't let me play anything!!!
  • user-removed
  • Not applicable
  • 627 Views
  • 10 replies
  • 0 likes
  • 627 Views
  • 10 replies
  • 0 likes

Weird calendar icon on all Facebook/Spotify Timeline posts

Hey is anyone else having this weird bug where this calendar icon keeps showing up on all Spotify-related Facebook Timeline posts? I'm seeing it on multiple browsers so I don't think its a plugin gone awry. And the icon is located on Facebook itself ...

582075_3354600788552_1374900452_32835456_2129249863_n.jpeg
  • Casual Listener
  •   Hey is anyone else having this weird bug where this calendar icon keeps showing up on all Spotify-related Facebook Timeline posts? I'm seeing it on multiple browsers so I don't think its a pl...
  • imkevinxu
  • Casual Listener
  • 764 Views
  • 5 replies
  • 0 likes
  • 764 Views
  • 5 replies
  • 0 likes

charged twice since since changing my subscriptipn

i had to change my subswcription from premium to unlimited due to low funds spotify has charged me twice during may once on the 16th may for £4.99 and again on 17th may also for £4.99 using request codes 015925 and 016914 respectively. i am now unabl...

  • Casual Listener
  • i had to change my subswcription from premium to unlimited due to low funds   spotify has charged me twice during may once on the 16th may for £4.99 and again on 17th may also for £4.99 using ...
  • user-removed
  • Not applicable
  • 405 Views
  • 6 replies
  • 0 likes
  • 405 Views
  • 6 replies
  • 0 likes

10 hours max?

I have been using spotify in a few months now I think, since it come to Denmark anyways. And now it says I have exceeded my 10 hours weekly limit, and at nowhere I see on spotify.dk something about there should be a limit? When I log out and in I can...

  • Regular
  • I have been using spotify in a few months now I think, since it come to Denmark anyways. And now it says I have exceeded my 10 hours weekly limit, and at nowhere I see on spotify.dk something about t...
  • David
  • Spotify Legend
  • 3443 Views
  • 1 replies
  • 0 likes
  • 3443 Views
  • 1 replies
  • 0 likes

Unimpressed.

After downloading Spotify last year, I have used regularly since...but will be discontinuing my use as I do not agree with being practically forced to subcribe to a direct debit every 3 minutes and every time I listen to a song five times (who isnt g...

  • Newbie
  • After downloading Spotify last year, I have used regularly since...but will be discontinuing my use as I do not agree with being practically forced to subcribe to a direct debit every 3 minutes and e...
  • darkdj09
  • Gig Goer
  • 453 Views
  • 4 replies
  • 0 likes
  • 453 Views
  • 4 replies
  • 0 likes

Issues w/ premium:Wrong user info, cant change password, playlists disappear, songs not playing

Love this service but im havign a number of issues i am trying to resolve. 1. My profile info is compleatly wrong. i have no iodea who's info it is but its not mine. Tried changing my password whihc requires entering my current password, it tells me ...

  • Casual Listener
  • Love this service but im havign a number of issues i am trying to resolve.   1.  My profile info is compleatly wrong.  i have no iodea who's info it is but its not mine.  Tried ...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

charged 2 times since I cancelled my subscription

I cancelled my subscription in about middle of March, 2012 (because the android app was a mess), since that I saw a suspicious transaction (#6J7440019P5697008) that said that Spotify charged me again, I didn't paid enough attention to it that time be...

  • Newbie
  • I cancelled my subscription in about middle of March, 2012 (because the android app was a mess), since that I saw a suspicious transaction (#6J7440019P5697008) that said that Spotify charged me again...
  • meahtenoha
  • Spotify
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Change Credit Card

Hi, I handle all the subscriptions for our company. One of our employees is using our corporate credit card for their personal account. Is there a secure way I can let you know what information I have about the charge so you can let me know the name ...

  • Newbie
  • Hi,   I handle all the subscriptions for our company. One of our employees is using our corporate credit card for their personal account. Is there a secure way I can let you know what informat...
  • meahtenoha
  • Spotify
  • 653 Views
  • 1 replies
  • 0 likes
  • 653 Views
  • 1 replies
  • 0 likes

Premium but getting Free

I have been charged the last 6time months for premium and only get the free. Tried to email a spotify moderator and they dodged my question with a reply to something totally opposite of what I asked. I'm getting really annoyed to being charged and ca...

  • Visitor
  • I have been charged the last 6time months for premium and only get the free. Tried to email a spotify moderator and they dodged my question with a reply to something totally opposite of what I asked....
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes