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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8926 Views
  • 1 replies
  • 9 likes
  • Security
  • 8926 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480187 Views
  • 979 replies
  • 111 likes
  • Account
  • 480187 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210444 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210444 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120599 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120599 Views
  • 72 replies
  • 12 likes

Solved!! Request for money back

Hi Today is my 30th day for free premium subscription and you already charged me. I don't understand. I planned to cancel the subscription this morning but the charge was already in my account.

  • Newbie
  • Hi Today is my 30th day for free premium subscription and you already charged me.  I don't understand. I planned to cancel the subscription this morning but the charge was already in my acco...
  • user-removed
  • Not applicable
  • 1208 Views
  • 1 replies
  • 0 likes
  • 1208 Views
  • 1 replies
  • 0 likes

Can't log in with facebook

Trying to create a new account with facebook I am logged in to the faecbook account I am trying to registerI click "register" (under the details of the facebook account I am trying to register) Then I come to a new page that says "You do already have...

  • Newbie
  • Trying to create a new account with facebook   I am logged in to the faecbook account I am trying to register I click "register" (under the details of the facebook account I am trying to regi...
  • Meister
  • Casual Listener
  • 882 Views
  • 1 replies
  • 0 likes
  • 882 Views
  • 1 replies
  • 0 likes

Solved!! Premium Poof!

What happened?! ALL of my playlists are GONE and starred songs too. To top it off premium isn't working on any of my devices and it's a pain in the butt to log in. Seems like I'm not the only one having this issue and you should reimburse all of us. ...

  • Newbie
  • What happened?!   ALL of my playlists are GONE and starred songs too.  To top it off premium isn't working on any of my devices and it's a pain in the butt to log in.    Seems...
  • user-removed
  • Not applicable
  • 525 Views
  • 7 replies
  • 0 likes
  • 525 Views
  • 7 replies
  • 0 likes

Adding friends and what's my username

Hi. I downloaded Spotify yesterday, and when I did, it old me to connect to facebook to create an account. Now my friends who have had Spotify for awhile keep asking my what my username is and to add them. I don't have a username because I was never ...

  • Casual Listener
  • Hi. I downloaded Spotify yesterday, and when I did, it old me to connect to facebook to create an account. Now my friends who have had Spotify for awhile keep asking my what my username is and to add...
  • David
  • Spotify Legend
  • 779 Views
  • 1 replies
  • 0 likes
  • 779 Views
  • 1 replies
  • 0 likes

I AM CANCELLING MY ACCOUNT

I can not send this message through the contact form as spotify has somehow put someone elses email on my account or someone has hacked into my spotify account. Which is more than likely the reason it keeps telling my that my password is incorrect. P...

  • Newbie
  • I can not send this message through the contact form as spotify has somehow put someone elses email on my account or someone has hacked into my spotify account. Which is more than likely the reason i...
  • David
  • Spotify Legend
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Spotify Location Change

Hello, I just returned from studying abroad in Germany and am now back in the US. How can I change my location? I have a free account with Spotify. When I had to change my location to Germany, there seemed to be a quicker response time on here then e...

  • Music Fan
  • Hello,   I just returned from studying abroad in Germany and am now back in the US.  How can I change my location?  I have a free account with Spotify.  When I had to change m...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Solved!! 3 devices

Hi Please help I have spotify premium which I download to my iPad 3 which is fine I then download the app to my iPhone 4s again works fine, now my wife also has an iPhone 4s she download the app now the problem starts when you try to log in it automa...

  • Casual Listener
  • Hi Please help I have spotify premium which I download to my iPad 3 which is fine I then download the app to my iPhone 4s again works fine, now my wife also has an iPhone 4s she download the app n...
  • C3gle
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Solved!! Reclaiming my Paypal-payment

Hi, a few days ago I wanted to resubscribe for Spotify Unlimited. I signed in on the Spotify-Website and selected the subscription type. Afterwards I entered my password and went ahead. Unfortunately, my browser (Chrome) showed me an error page, sayi...

  • Casual Listener
  • Hi,   a few days ago I wanted to resubscribe for Spotify Unlimited. I signed in on the Spotify-Website and selected the subscription type. Afterwards I entered my password and went ahead. Un...
  • ituri
  • Casual Listener
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

Reset account history.

Hi, is it possible to reset account playing history as you can in Last.fm? Some one from family used my account and now I am getting wierd suggestions that I am not interested in. Thank you!

  • Newbie
  • Hi, is it possible to reset account playing history as you can in Last.fm?   Some one from family used my account and now I am getting wierd suggestions that I am not interested in.  ...
  • licenced
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Any change in restrictions for free account?

I just signed up for the free account. I read somewhere that this gets restricted to 20h after 3 month. I could not find any info on that on the homepage. Is it true? Second. I says 14days of foreign use. But 14 days forever or per year?

  • Newbie
  • I just signed up for the free account. I read somewhere that this gets restricted to 20h after 3 month. I could not find any info on that on the homepage. Is it true? Second. I says 14days of forei...
  • licenced
  • Community Legend
  • 576 Views
  • 2 replies
  • 0 likes
  • 576 Views
  • 2 replies
  • 0 likes

changing the facebook account linked with my spotify account

Hi everyone I started my spotify account through spotify and not facebook, but after logging in at someones house a person changed it to his facebook somehow. how do i change it back to my own?

  • Visitor
  • Hi everyone   I started my spotify account through spotify and not facebook, but after logging in at someones house a person changed it to his facebook somehow.   how do i change it...
  • Richard
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Premium not working

I've tried everything I could find to resolve this on my own, but I suddenly cannot use the premium features. I disconnected my account from Facebook and logged out and back in on all of my devices, but it's still not working. The website reports tha...

  • Newbie
  • I've tried everything I could find to resolve this on my own, but I suddenly cannot use the premium features.  I disconnected my account from Facebook and logged out and back in on all of my dev...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Account deletion

I would like my account to be deleted. I can not add a ".del" after my email because I have my account linked to Facebook. Thanks in advance/

  • Visitor
  • I would like my account to be deleted. I can not add a ".del" after my email because I have my account linked to Facebook. Thanks in advance/
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Local files & playlist on SD card?

I thought that new versions of a application should better than old ones! Where is the funtions for local files and save playlists on SD card?

  • Regular
  • I thought that new versions of a application should better than old ones! Where is the funtions for local files and save playlists on SD card?
  • licenced
  • Community Legend
  • 1697 Views
  • 2 replies
  • 1 likes
  • 1697 Views
  • 2 replies
  • 1 likes

Wont let me cancel premium!!!! and i dont want to be charged again someone plzzz help

So I canceled my subscription to premium or so i thought i even got to the last page tht said I cancled. But yet when I go to my spotify player at the top it still says I am a spotify premium user all i want is to be spotify free again because I dont...

  • Newbie
  • So I canceled my subscription to premium or so i thought i even got to the last page tht said I cancled. But yet when I go to my spotify player at the top it still says I  am a spotify premium u...
  • haffoc
  • Newbie
  • 246 Views
  • 2 replies
  • 0 likes
  • 246 Views
  • 2 replies
  • 0 likes

Solved!! Spotify, help!

I got a new credit card and put it in today. All my playlist are showing and workin on the computer but on my phone it says I have to pay for premium content. Moderators, please help! I'm at the beach with no music!! I love Spotify!

  • Casual Listener
  • I got a new credit card and put it in today. All my playlist are showing and workin on the computer but on my phone it says I have to pay for premium content. Moderators, please help! I'm at the beac...
  • Richard
  • Community Legend
  • 335 Views
  • 4 replies
  • 0 likes
  • 335 Views
  • 4 replies
  • 0 likes

Solved!! Charged twice for reinstating my Premium Membership

I reinstated (stopped it for a while, and decided I wanted it back) my Premium Membership, but I was charged twice ($9.99 + $9.99). I have seen several other similar posts, is this a bug, or some kind of a scam? My biggest problem was that it charged...

  • Casual Listener
  • I reinstated (stopped it for a while, and decided I wanted it back) my Premium Membership, but I was charged twice ($9.99 + $9.99). I have seen several other similar posts, is this a bug, or som...
  • Richard
  • Community Legend
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Premium doesnt work

I have had premium for about a year, but it just stopped now, The payment have been sent correct., it just stopped work on my phone, and i now have to listen to all commercials..

  • Newbie
  • I have had premium for about a year, but it just stopped now, The payment have been sent correct., it just stopped work on my phone, and i now have to listen to all commercials..
  • chrizz1001
  • Casual Listener
  • 180 Views
  • 3 replies
  • 0 likes
  • 180 Views
  • 3 replies
  • 0 likes

"Hacked" by X GF

Hey guys!I used to use my Spotify on my old GF's computer and now she still is logged on and uses it and changes my playlists!I have changed password but the thing is that since she wont log out she wont have to retype the password.The help sections ...

  • Newbie
  • Hey guys! I used to use my Spotify on my old GF's computer and now she still is logged on and uses it and changes my playlists! I have changed password but the thing is that since she wont l...
  • Richard
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Different IP addresses (2 houses, separated 50 km)- same country, is one subscription valid?

Hello everyone! I will like to change my free subscription to Premium or Unlimited, because Spotified is hightly appreciated in summer. The point is that I live half of the week in the countryside, and the other half in the city. I would like to know...

  • Casual Listener
  • Hello everyone!   I will like to change my free subscription to Premium or Unlimited, because Spotified is hightly appreciated in summer. The point is that I live half of the week in the cou...
  • chispoon
  • Casual Listener
  • 385 Views
  • 2 replies
  • 0 likes
  • 385 Views
  • 2 replies
  • 0 likes