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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

83164 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

658912 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

740585 Views

18 replies

29 likes

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Failed to enable spotify social

My spotify refuses to sync with Facebook, I've tried asking for help before but only got generic solutions such as "reinstall Spotify".When I signed up for Spotify with my previous Facebook account I grew fond of the service, however since I was goin...

Casual Listener

My spotify refuses to sync with Facebook, I've tried asking for help before but only got generic solutions such as "reinstall Spotify". When I signed up for Spotify with my previous Facebook accou...

Sam

Spotify

290 Views

1 replies

0 likes

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Bought Unlimited got Premium

Ok so i bought Unlimited today again and it said i had it on my subscription page but i still had ads when i listened to music so i uninstalled Spotify then installed it again. I logged in and it said that my subscription was over so i clicked that l...

Casual Listener

Ok so i bought Unlimited today again and it said i had it on my subscription page but i still had ads when i listened to music so i uninstalled Spotify then installed it again. I logged in and it sai...

Sam

Spotify

307 Views

3 replies

0 likes

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Solved!! Worst payment service ever

Hello,Honestly, I really loved your service until I switched to try out the 30 day trial.Well before the 30 days was over I tried cancelling my subscription but JUST WOULDN'T LET ME. I kept getting "incorrect password". My account is connected throug...

Newbie

Hello, Honestly, I really loved your service until I switched to try out the 30 day trial. Well before the 30 days was over I tried cancelling my subscription but JUST WOULDN'T LET ME. I kept getti...

meahtenoha

Spotify

774 Views

7 replies

0 likes

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My girlfriends accounts think she's me!

Hi. When i log on to my account it says that i logged in to drumaeckel. Wich is my username.But when i log in to my girlfriends account it says that im Alfred Gotesson wich is my realname.What is the problem here? Can someone help me?

Newbie

Hi.   When i log on to my account it says that i logged in to drumaeckel. Wich is my username. But when i log in to my girlfriends account it says that im Alfred Gotesson wich is my realname....

meahtenoha

Spotify

403 Views

1 replies

0 likes

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Account login trouble/positive feedback for the spotify team!

I wouldn't be post here unless it was my last option. I deleted my facebook account unaware that spotify requires it. I love spotify, the premium plan on my cell phone is so clutch So I reactivated my facebook to get it back and I no longer have the ...

Newbie

I wouldn't be post here unless it was my last option.   I deleted my facebook account unaware that spotify requires it. I love spotify, the premium plan on my cell phone is so clutch 🙂 So I r...

meahtenoha

Spotify

256 Views

1 replies

0 likes

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Solved!! How to sign up for Premium Free 30 day trial?

I wanted to try out Spotify, and I was under the impression that I could get a 30 day free trial. When I logged in via my facebook credentials (haven't ever used Spotify before), i got a 48 hour or 72 hour free trial on Premium. How can I activate th...

Casual Listener

I wanted to try out Spotify, and I was under the impression that I could get a 30 day free trial.    When I logged in via my facebook credentials (haven't ever used Spotify before), i got...

mjvp1111

Newbie

14538 Views

20 replies

0 likes

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Cannot cancel account

I have just canceled my account for the 3rd time. Every time I cancel I find a month later I am still geting charged. I log in to Spotify and it appears as though my acount is still active. What does it take to cancel a subscription? The only solutio...

Newbie

I have just canceled my account for the 3rd time. Every time I cancel I find a month later I am still geting charged. I log in to Spotify and it appears as though my acount is still active. What does...

Sam

Spotify

442 Views

6 replies

0 likes

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I'm REALLY PISSED OFF for spotify BUG related to my account!!!

For some unknown reason, my wife's facebook profile is visible in the right top corner even I have logged with MY OWN account details!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I can see all my playlists etc. and account settings shows correct details with the rig...

Casual Listener

For some unknown reason, my wife's facebook profile is visible in the right top corner even I have logged with MY OWN account details!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I can see all my playlists etc. and ...

Stupify

Community Legend

304 Views

2 replies

0 likes

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can't share to spotify-user anymore??!!!

Hi, I don't have facebook, twitter or tumblr - but I used to send a lot of music through the share-function. All of a sudden with this update I can only send to my spotify-friends that have facebook, twitter or tumblr it seems? one of my friends, who...

Newbie

Hi,   I don't have facebook, twitter or tumblr - but I used to send a lot of music through the share-function. All of a sudden with this update I can only send to my spotify-friends that have ...

Smokee

Casual Listener

27691 Views

90 replies

10 likes

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  • 10 likes

Can't log in from windows 7 computer

I'm unable to log into Spotify from a Windows 7 machine. I registered my facebook account with Spotify and that worked. Then I downloaded the installer and when prompted to sign in, it just attempts to sign in for a long time and then goes right back...

Casual Listener

I'm unable to log into Spotify from a Windows 7 machine.  I registered my facebook account with Spotify and that worked.  Then I downloaded the installer and when prompted to sign in, it ju...

norg

Casual Listener

714 Views

1 replies

0 likes

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Solved!! If tracks are removed from database, are they from your playlists?

If I have say, 200 albums in a playlist, if at some point album abc is removed from spotifys available database but then re-added several weeks later, will it re-appear in my playlist? Would it appear 'greyed out' in the meantime in my playlist or wo...

Regular

If I have say, 200 albums in a playlist, if at some point album abc is removed from spotifys available database but then re-added several weeks later, will it re-appear in my playlist?   Would...

user-removed

Not applicable

1548 Views

6 replies

0 likes

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Wrong subscription status.

Hello!I have a question about my account. When I have logged in and select the "subscription" it says that I use "Spotify Free" but I have a premium account. Why?Best regardsAndreas

Newbie

Hello! I have a question about my account. When I have logged in and select the "subscription" it says that I use "Spotify Free" but&nbs...

Richard

Community Legend

214 Views

1 replies

0 likes

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I bought a song whose title Spotify mistook for another

... resulting in paying for the wrong track. Check these 2 tracks by artist Light Asylum: Light Asylum – Dark AlliesLight Asylum – Skull Fuct As you can see the system has mistaken one for another. Proof: "Dark Allies" official video: http://www.yout...

Casual Listener

... resulting in paying for the wrong track.   Check these 2 tracks by artist Light Asylum:   Light Asylum – Dark Allies Light Asylum – Skull Fuct   As you can see the system ha...

200 Views

0 replies

0 likes

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Solved!! I upgraded to premium subscription, but the player doesn't recognize the updated subscription.

I just upgraded, but I'm still getting ads and have the "upgrade" button above. It's pretty lame that this is the experience I have after paying money. Any ideas?

Newbie

I just upgraded, but I'm still getting ads and have the "upgrade" button above. It's pretty lame that this is the experience I have after paying money. Any ideas?

RenatoCSG

Newbie

1493 Views

6 replies

0 likes

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Abroad temporarily

I have been in Argentina for a few months now, and now I can't usy my spotify anymore, I was wondering if there was a way to keep using spotify while in Argentina, I will return to the Netherlands in 2 months. Kind regards, Lex

Casual Listener

I have been in Argentina for a few months now, and now I can't usy my spotify anymore, I was wondering if there was a way to keep using spotify while in Argentina, I will return to the Netherlands in...

251 Views

0 replies

0 likes

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premium expired after 2 days???

heytwo days ago i registred an one-month premium subscription, and today it expired (???)i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement or something..- how can i get my premium subscription b...

Newbie

hey two days ago i registred an one-month premium subscription, and today it expired (???) i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement ...

JRiis

Newbie

337 Views

2 replies

0 likes

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It's all about the content!

I wasn't sure where to put this, so I'm just putting it here. The following text was posted by greg777 on www.spotify-forum.com, but it hadn't gotten any answers, and probably not many views. And I'm in the exact same situation. I've been a premium u...

Music Fan

I wasn't sure where to put this, so I'm just putting it here.   The following text was posted by greg777 on www.spotify-forum.com, but it hadn't gotten any answers, and probably not many views...

Forau666

Visitor

3251 Views

9 replies

3 likes

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Moved from Norway to US

Hi I had a free Spotify account in Norway, and just started a premium which I could use it here in US. When I selected US as country, payment was denied. When I selected Norway as country, payment was accepted. But now I can't listen to anything, bec...

Visitor

Hi   I had a free Spotify account in Norway, and just started a premium which I could use it here in US. When I selected US as country, payment was denied. When I selected Norway as country, p...

194 Views

0 replies

0 likes

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Help please :)

How do I stop Spotify opening automatically when I turn on my computer?

Newbie

How do I stop Spotify opening automatically when I turn on my computer?

Peter__

Community Legend

255 Views

2 replies

1 likes

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Upgrade from unlimited to premium immediately?

Do I have to wait half a month to uprade from unlimited to premium? Isn't it possible to pay an upgrade fee and use it at once?

Casual Listener

Do I have to wait half a month to uprade from unlimited to premium? Isn't it possible to pay an upgrade fee and use it at once?

meahtenoha

Spotify

311 Views

1 replies

0 likes

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