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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9802 Views
  • 3 replies
  • 9 likes
  • Security
  • 9802 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491685 Views
  • 981 replies
  • 111 likes
  • Account
  • 491685 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213320 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213320 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122354 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122354 Views
  • 72 replies
  • 12 likes

Change payment method "This feature is currently unavailable. Please try again later."

Trying to update my payment info and i keep getting "This feature is currently unavailable. Please try again later." Subscription status also has "Sorry, could not get your subscription status at the moment."

  • Newbie
  • Trying to update my payment info and i keep getting "This feature is currently unavailable. Please try again later."  Subscription status also has "Sorry, could not get your subscription statu...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

How to create a Spotify Account when currently logging in via Facebook

I am a Spotify Premium user, and since it was not possible until recently, I logged on via Facebook. Now we got the nice option in Germany that this is no longer necessary. But how do I create a spotify username and password when normally logging in ...

  • Visitor
  • I am a Spotify Premium user, and since it was not possible until recently, I logged on via Facebook. Now we got the nice option in Germany that this is no longer necessary.   But how do I ...
  • lindseymontague
  • Newbie
  • 489 Views
  • 2 replies
  • 0 likes
  • 489 Views
  • 2 replies
  • 0 likes

Premium downgraded while Testphase.

Dear Spotify Team, i purchased spotify premium couple of days ago to use it on my smartphone, desktop-pc and notebook-pc. First it worked flawless. but since today my playlist is not avaiable on my smartphone and the ps app tells me that i have to up...

  • Visitor
  • Dear Spotify Team,   i purchased spotify premium couple of days ago to use it on my smartphone, desktop-pc and notebook-pc. First it worked flawless. but since today my playlist is not avaia...
  • user-removed
  • Not applicable
  • 340 Views
  • 5 replies
  • 0 likes
  • 340 Views
  • 5 replies
  • 0 likes

closing accout

hi, i would like to close my account ,,,, already tried the .delete but nothing.

  • Visitor
  • hi, i would like to close my account ,,,, already tried the .delete but nothing.
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Someone keeps logging in to my account.

Could you please help me? I cannot play any songs because every time I do, a message will appear stating that someone is accessing my account somewhere else. I am also having a problem with my account sync. I have 3 devices to my spotify account: a M...

  • Casual Listener
  • Could you please help me? I cannot play any songs because every time I do, a message will appear stating that someone is accessing my account somewhere else. I am also having a problem with my accoun...
  • XDJacobDX
  • Casual Listener
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

premium expired after 2 days???

heytwo days ago i registred an one-month premium subscription, and today it expired (???)i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement or something..- how can i get my premium subscription b...

  • Newbie
  • hey two days ago i registred an one-month premium subscription, and today it expired (???) i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement ...
  • JRiis
  • Newbie
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

IPhone and Windows application doesn't recognize my Premium account

Hi, Just bought premium again, but my windows client nor my iphone app does not recognize it ;( I don't have a facebook account, and therefore it is not connected to my spotify account

  • Casual Listener
  • Hi,   Just bought premium again, but my windows client nor my iphone app does not recognize it ;( I don't have a facebook account, and therefore it is not connected to my spotify account 😉
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Being charged twice per month

I've noticed that since I upgraded to spotify premium, I have been charged twice per month. My bank details were asked of me again I'm assuming and I re-entered them, I was previously using my card but then when it asked for it again when I had upgra...

  • Casual Listener
  • I've noticed that since I upgraded to spotify premium, I have been charged twice per month.  My bank details were asked of me again I'm assuming and I re-entered them, I was previously using m...
  • diddumz91
  • Casual Listener
  • 342 Views
  • 5 replies
  • 0 likes
  • 342 Views
  • 5 replies
  • 0 likes

Spotify on Android TV

Hi, I may buy a woxter android tv (http://www.woxter.com/es-es/products/view/759/features/features) I want to know what kind of subscription I need. That device runs android, but it is not a mobile device. Thanks in advance

  • Newbie
  • Hi, I may buy a woxter android tv (http://www.woxter.com/es-es/products/view/759/features/features) I want to know what kind of subscription I need. That device runs android, but it is not a mobi...
  • licenced
  • Community Legend
  • 1390 Views
  • 1 replies
  • 0 likes
  • 1390 Views
  • 1 replies
  • 0 likes

I was Charged Twice after reinstating my Premium

PLEASE HELP! I got charged 2 x for reinstating my premium membership, I want the other charge to be removed! this has caused me BIG HEADACHES with my bank! I have contacted support but with no reply...

  • Newbie
  • PLEASE HELP!  I got charged 2 x for reinstating my premium membership, I want the other charge to be removed!  this has caused me BIG HEADACHES with my bank!  I have contacted support ...
  • user-removed
  • Not applicable
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Charged twice for Premium membership

I have been charged twice in each of the last two months for my Spotify Premium membership (JWStratton). I noticed it last month but hoped it would only be a one time occurrence...but I don't want this problem to continue. The receipts section on my ...

  • Casual Listener
  • I have been charged twice in each of the last two months for my Spotify Premium membership (JWStratton).  I noticed it last month but hoped it would only be a one time occurrence...but I don't w...
  • Richard
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Payment Problems

Hi my name is Roman and i have a Problem with using Spotify. Iam a Student from Germany who is studiying in Austria which means i had to purchase Spotify Premium last time with an German PayPal Account. So the Problem now is , that after my Premium M...

  • Newbie
  • Hi my name is Roman and i have a Problem with using Spotify.   Iam a Student from Germany who is studiying in Austria which means i had to purchase Spotify Premium last time with an German P...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Mac app still showing free account after changing subscription to Premium

Just changed my subscription to premium but still getting ads in the mac app and gives me the option to upgrade. If I click it ,it says that I am a premium member. I have quit and relaunched the app but still no joy. Please advise. Very irritating!!

  • Newbie
  • Just changed my subscription to premium but still getting ads in the mac app and gives me the option to upgrade. If I click it ,it says that I am a premium member. I have quit and relaunched the app ...
  • meahtenoha
  • Spotify
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Premium not working and no response from support

Hello, I was kicked out of Premium due to a lost credit card. When I renewed, it says premium on my account info, but it´s not working as premium. Right now I have used all of my 10 "free" hours, so I can´t listen to anything!!!! I have reported twic...

  • Newbie
  • Hello, I was kicked out of Premium due to a lost credit card. When I renewed, it says premium on my account info, but it´s not working as premium. Right now I have used all of my 10 "free" hours, so ...
  • David
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Playlist dissapear using multiple devices

I just upgraded to the premium version and installed Spotify on the following devices in addition to the 2 computers on which I have Spotify running on : Ipod Touch, Blackberry and Asus Eeepad (Android) Then, every time I launch Spotify on the Blackb...

  • Casual Listener
  • I just upgraded to the premium version and installed Spotify on the following devices in addition to the 2 computers on which I have Spotify running on : Ipod Touch, Blackberry and&nbs...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

So I can't change the FB account linked to Spotify?

A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I canceled my premium subscription on my old account, b...

  • Newbie
  • A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I ca...
  • Grayson
  • Roadie
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Where does the money from the download payments go?

I would be interested to use spotify to support my favourite artists by downloading their songs. What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entiteld to their share but the division should read right here o...

  • Music Fan
  • I would be interested to use spotify to support my favourite artists by downloading their songs.   What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entit...
  • Daniroc68
  • Newbie
  • 1337 Views
  • 3 replies
  • 0 likes
  • 1337 Views
  • 3 replies
  • 0 likes

Broken Pictures

"Pictures Of You" on Disc 1 of Disintegration by The Cure. It's a broken link (on your end). When I play it (from any device) it defaults to some live version. Can this be fixed? See image: D

  • Gig Goer
  • "Pictures Of You" on Disc 1 of Disintegration by The Cure.  It's a broken link (on your end).  When I play it (from any device) it defaults to some live version.  Can this be fixed? ...
  • user-removed
  • Not applicable
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Please delete my account.

I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better! Thank you, Amber Hunt

  • Visitor
  • I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better!   Thank y...
  • user-removed
  • Not applicable
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Solved!! help.......lost playlists

i upgraded to premium a few days ago and now most of my playlists are gone. and 1 in particular is incredibly important to me. I've read something about dual log ins or something? Heelppppp. Please. I'll do anything

  • Regular
  • i upgraded to premium a few days ago and now most of my playlists are gone.  and 1 in particular is incredibly important to me.  I've read something about dual log ins or something? Heelppp...
  • Sam
  • Spotify
  • 799 Views
  • 14 replies
  • 1 likes
  • 799 Views
  • 14 replies
  • 1 likes