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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263301 Views
  • 790 replies
  • 81 likes
  • Account
  • 263301 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129112 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129112 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72017 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72017 Views
  • 63 replies
  • 8 likes

Have two accounts, want to cancel one

PlanPremiumCountry USADevice(iPhone 7Operating System(iOS 10, So I had Premium, using my work email.I got laid off, no more access to that email.Started a new premium account.Want to cancel the old one.BUT ideally move my playlists from the first acc...

  • Casual Listener
  • Plan Premium Country  USA Device (iPhone 7 Operating System (iOS 10,    So I had Premium, using my work email. I got laid off, no more access to that email. Started a new pr...
  • billstieg
  • Casual Listener
  • 190 Views
  • 2 replies
  • 0 likes
  • Account
  • 190 Views
  • 2 replies
  • 0 likes

No song list on my phone app but is on my android box app

The song list does not show on my phone app (Samsung A8) but is on my android box app, free app, is there anyway to fix this?

  • Casual Listener
  • The song list does not show on my phone app (Samsung A8) but is on my android box app, free app, is there anyway to fix this?  
  • Loxer
  • Spotify Star
  • 287 Views
  • 3 replies
  • 0 likes
  • Free
  • 287 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't let me upgrade to premium.

Hi,I'm trying to buy premium "3 months of Premium for 0.99 CAD" except it's not processing my payment. It takes me to paypal and I confirm everything but it just sends me back to the page (see attachment). I have money in paypal and I live in canada,...

  • Casual Listener
  •   Hi, I'm trying to buy premium "3 months of Premium for 0.99 CAD" except it's not processing my payment. It takes me to paypal and I confirm everything but it just sends me back to the page (...
  • ChristianReject
  • Roadie
  • 3109 Views
  • 2 replies
  • 0 likes
  • Security
    Subscription
    Unlimited
  • 3109 Views
  • 2 replies
  • 0 likes

Unexpected error, which can not be solved in any way.

PlanFreeCountry BelarusDevicePCOperating SystemWindiws 7 My Question or Issue In general, then hello. I myself wanted to have Spotify, and on the basis of myself I registered my account through a proxy server. At first everything was fine. But after ...

  • Casual Listener
  • Plan Free Country  Belarus Device PC Operating System Windiws 7   My Question or Issue  In general, then hello. I myself wanted to have Spotify, and on the basis of myself I ...
  • Kolzar
  • Casual Listener
  • 493 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 493 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't log in to my account

So, I just got kicked out from my account while listening to music on my mobile. I immediately tried to log in again but got the message that either "the password or username is incorrect". I've never had any problem with the username or password bef...

  • Visitor
  •   So, I just got kicked out from my account while listening to music on my mobile. I immediately tried to log in again but got the message that either "the password or username is incorrect". I...
  • JulianA_Bogota
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • Login
  • 338 Views
  • 1 replies
  • 0 likes

Spotify family account and echo spot problem

Hi all,My son has a Spotify Premium Family Account. His is the main and mum and I are the sub accounts if you like. We pay £15pm. I just bought an Amazon echo spot and have registered it to my own amazon account. When I link my own spotify account (n...

  • Newbie
  •   Hi all, My son has a Spotify Premium Family Account. His is the main and mum and I are the sub accounts if you like. We pay £15pm.  I just bought an Amazon echo spot and have registere...
  • muffin5317
  • Music Fan
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Remove / block followers

Hi community, I know this has been submitted many times already but I can only find old topics from 5 yrs ago about it. Is there still no way to remove / block manually people who are following you and your playlists ? It's been a privacy gap enlight...

  • Newbie
  • Hi community,   I know this has been submitted many times already but I can only find old topics from 5 yrs ago about it.   Is there still no way to remove / block manually people who a...
  • Noah
  • Spotify Star
  • 382 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 382 Views
  • 1 replies
  • 1 likes

why while i'm listening music my account log out

Hi , while i'm listening my playlist after 30 minutes my account log out? it happened at least five times today . how can i resolve it?PlanFree/PremiumCountry italyDevicehp Operating Systemwindows 10

  • Newbie
  • Hi , while i'm listening my playlist after 30 minutes my account  log out? it happened at least five times today . how can i resolve it? Plan Free/Premium Country  italy Device h...
  • muffin5317
  • Music Fan
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

Connecting Spotify to PS4

I am trying to sign in to Spotify through my PS4 but I use Facebook to log in to Spotify, I do not have an email associated with Spotify and do not know what my username is. So I don't know how to sign in. Any help thank you.

  • Newbie
  • I am trying to sign in to Spotify through my PS4 but I use Facebook to log in to Spotify, I do not have an email associated with Spotify and do not know what my username is. So I don't know how to si...
  • muffin5317
  • Music Fan
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 493 Views
  • 1 replies
  • 0 likes

Accidentally signed up for Spotify Premium

Hi, after skipping songs a couple of times, I accidentally signed up for Spotify Premium. It appears to be a trial period but it never asked for payment. I just want to know how I can check this and how I would cancel if I decided to stop before the ...

  • Newbie
  • Hi, after skipping songs a couple of times, I accidentally signed up for Spotify Premium. It appears to be a trial period but it never asked for payment. I just want to know how I can check this and ...
  • muffin5317
  • Music Fan
  • 618 Views
  • 1 replies
  • 0 likes
  • Premium
  • 618 Views
  • 1 replies
  • 0 likes

Web Player keeps logging me out

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows (using Internet Explorer AND Edge browsers) My Question or IssueI have been using the Spotify Web Player for at least 4-5 months on this same computer. For some reason, today it keeps logg...

  • Casual Listener
  • Plan Premium Country  USA Device Windows PC Operating System Windows (using Internet Explorer AND Edge browsers)   My Question or Issue I have been using the Spotify Web Player fo...
  • muffin5317
  • Music Fan
  • 4828 Views
  • 5 replies
  • 13 likes
  • Account
    Login
    Other
    Premium
  • 4828 Views
  • 5 replies
  • 13 likes

Solved!! Premium foi pago e não foi ativado.

Boa tarde! Possuo apenas uma conta no spotfy, realizei o pagamento do premium, recebi o comprovante (Segue em anexo), porém meu premium não foi ativado ainda. Pedido Spotify código P06B886499­PIN PNP06B886499

  • Casual Listener
  •   Boa tarde!   Possuo apenas uma conta no spotfy, realizei o pagamento do premium, recebi o comprovante (Segue em anexo), porém meu premium não foi ativado ainda.   Pedido Spotif...
  • yLocke
  • Casual Listener
  • 367 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 367 Views
  • 2 replies
  • 0 likes

Problema ao adicionar novo membro da família

Moro no Brasil, tenho um plano Premium e já tentei adicionar um membro da família diversas vezes, porém, sempre que o membro aceita o convite por email, aparece como o email da conta o endereço "*snip*" e não conseguimos prosseguir com a conta. Já te...

  • Casual Listener
  • Moro no Brasil, tenho um plano Premium e já tentei adicionar um membro da família diversas vezes, porém, sempre que o membro aceita o convite por email, aparece como o email da conta o endereço "*sni...
  • Bittencourt
  • Spotify Star
  • 435 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 435 Views
  • 2 replies
  • 0 likes

Solved!! No Mixtape available after one week of usage

PlanPremium Germany DeviceiPhone 6s(iOS 11.4)Mac & Echo Dot My Question or Issue:I started to use Spotify about 10 days ago and listened to music actually every day. When I am in my iPhone app and want to listen to my mixtape it says that it's not re...

  • Casual Listener
  • Plan Premium  Germany   Device iPhone 6s (iOS 11.4) Mac & Echo Dot   My Question or Issue: I started to use Spotify about 10 days ago and listened to music actually every...
  • MarvIsKing
  • Casual Listener
  • 336 Views
  • 2 replies
  • 0 likes
  • Account
  • 336 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't login with fb or username

Hello, I can't login on spotify ever since i changed the account to family premium. I can't login with facebook and i can't login with my username. I can reset my password and then i'm logged in, but when i then want to login in the app (on my phone,...

  • Newbie
  • Hello,   I can't login on spotify ever since i changed the account to family premium. I can't login with facebook and i can't login with my username. I can reset my password and then i'm logge...
  • JuanSebastian
  • Roadie
  • 359 Views
  • 1 replies
  • 0 likes
  • Login
  • 359 Views
  • 1 replies
  • 0 likes

Can't change the country setting

Hi. Since I was having trouble registering an account, I asked a friend who is in the US to do it for me, so he did. But now, when I tried to open the desktop app, it gave me an error and told me I can fix it by changing my country in the profile set...

  • Visitor
  • Hi. Since I was having trouble registering an account, I asked a friend who is in the US to do it for me, so he did. But now, when I tried to open the desktop app, it gave me an error and t...
  • paddyfynn
  • Newbie
  • 398 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Login
  • 398 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution How to delete a premium spotify subscription linked to a deleted facebook account?

I have a premium spotify account which I created using FB as login. I deleted my FB account and I created a new user with the same name (e-mail address) as my FB user name. It did not show that I already had a premium account (which I had with my FB ...

  • Casual Listener
  • I have a premium spotify account which I created using FB as login. I deleted my FB account and I created a new user with the same name (e-mail address) as my FB user name. It did not show that I alr...
  • JuanSebastian
  • Roadie
  • 542 Views
  • 1 replies
  • 0 likes
  • Account
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with FB and old email address

Plan Free and PremiumCountry Italy DeviceLG G6 Operating SystemAndroid Oreo My Question or Issue Hi,months ago i've changed my email address on FB, but my free spotify account is still connected to the old one. Now i got a new spotify account premium...

  • Newbie
  • Plan Free and Premium Country Italy   Device LG G6  Operating System Android Oreo   My Question or Issue   Hi, months ago i've changed my email address on FB,...
  • JuanSebastian
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still on free

Plan free Free/Premium Country Uk Device iPad iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I’ve signed up for 3 month 99p PayPal account say paid , signed in account say free < screenshot removed for securit...

  • Visitor
  • Plan free Free/Premium Country Uk Device iPad iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hi I’ve signed up for 3 month ...
  • JuanSebastian
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes