Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1507 Views
0 replies
7 likes
Security

1507 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445444 Views
970 replies
108 likes
Account

445444 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198819 Views
119 replies
116 likes
Account

1198819 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108116 Views
70 replies
11 likes
Account
Login
Premium

108116 Views
70 replies
11 likes

Accidently deleted my account

Hello I deleted my spotify account ( We have the spotify family account) because I thaught I would get a free spotify account from my mobile networkcontract... Wrong information. However I didnt get any notifaction about my deleted account etc... and...

MarieIndy
Casual Listener
Hello 😃 I deleted my spotify account ( We have the spotify family account) because I thaught I would get a free spotify account from my mobile networkcontract... Wrong information. ...
2019-01-08 3:14:25 PM
2019-01-09 2:28:55 PM
Maxim
Spotify Star
268 Views
3 replies
0 likes
Account
Premium

268 Views
3 replies
0 likes

Superuser Contribution Money has been withdrawn, what account?

PlanPremiumCountry Sweden I have a Premium Family account via PayPal but now I also see another 99sek amount being withdrawn for a regular Premium account. It says SPOTIFY Pxxxxx where xxxxx is some numbers. Who can tell me what account this is conne...

bjlo
Casual Listener
Plan Premium Country Sweden I have a Premium Family account via PayPal but now I also see another 99sek amount being withdrawn for a regular Premium account. It says SPOTIFY Pxxxxx ...
2019-01-09 9:53:17 AM
2019-01-09 1:47:25 PM
Daisy
Spotify Legend
347 Views
3 replies
0 likes
Subscription

347 Views
3 replies
0 likes

Superuser Contribution Can’t download any playlists or songs

I’ve just gotten premium but I can’t download anything to listen to offline (which is literally the purpose of having premium).I can’t download my playlist or songs to offline. I’ve tried everything. I’ve looked at different community posts and all, ...

adamrocker
Newbie
I’ve just gotten premium but I can’t download anything to listen to offline (which is literally the purpose of having premium). I can’t download my playlist or songs to offline. I’ve tried everythin...
2019-01-04 1:23:30 PM
2019-01-09 1:22:46 PM
Daisy
Spotify Legend
10808 Views
1 replies
2 likes
Student

10808 Views
1 replies
2 likes

Old account

Is it possible to save/transfer playlist from my old account to my new account? My Question or Issue

JabmacMicmac
Casual Listener
Is it possible to save/transfer playlist from my old account to my new account? My Question or Issue
2019-01-07 5:58:16 PM
2019-01-09 12:23:50 PM
JabmacMicmac
Casual Listener
408 Views
4 replies
0 likes
Account

408 Views
4 replies
0 likes

username changed, playlist & library gone

Plan : FreeCountry : France/Thailand Operating System : iOS 10 My Question or Issue: I am currently in Thailand although my home country is France. I logged in a few times here in Thailand with no problem about two weeks ago. Today I was having troub...

user-removed
Visitor
Plan : Free Country : France/Thailand Operating System : iOS 10 My Question or Issue: I am currently in Thailand although my home country is France. I logged in ...
2018-12-23 7:01:51 AM
2019-01-09 11:38:41 AM
Corleyo
Music Fan
387 Views
5 replies
0 likes
Account

387 Views
5 replies
0 likes

Superuser Contribution Taylor Swift won’t play on any device/platform

Premium user. Went through the whole Taylor Swift v. Spotify and was really excited when she put her music back on Spotify earlier this year. However, no matter what I do, Taylor Swift music will not play with my account. I’ve done everything I could...

MariaByron55
Newbie
Premium user. Went through the whole Taylor Swift v. Spotify and was really excited when she put her music back on Spotify earlier this year. However, no matter what I do, Taylor Swift music w...
2019-01-08 6:52:50 AM
2019-01-09 10:34:43 AM
Peter
Spotify Legend
2701 Views
1 replies
10 likes

2701 Views
1 replies
10 likes

Superuser Contribution Can't Sync my phone and my pc

PlanPremiumCountry ColombiaDeviceHuawei Y7 / PCOperating SystemWindows 10 My Question or IssueI have problems syncronizing my phone with my pc. Neither one recognize the other, as you can see in the pics.

juanchifto23
Casual Listener
Plan Premium Country Colombia Device Huawei Y7 / PC Operating System Windows 10 My Question or Issue I have problems syncronizing my phone with my pc. Neither one recog...
2019-01-07 1:14:43 AM
2019-01-09 9:21:30 AM
Guido
Spotify Legend
170 Views
1 replies
0 likes
Account

170 Views
1 replies
0 likes

Superuser Contribution change bankaccountnumber

PlanPremiumCountry NetherlandsDevice Samsung s7 edgeOperating System Android My Question or IssueCannot change my bankaccount information. I want to pay my subscription from another bankaccount. I did pay the 0,01 euros for authorisation. But i do no...

peersmann66
Casual Listener
Plan Premium Country Netherlands Device Samsung s7 edge Operating System Android My Question or Issue Cannot change my bankaccount information. I want to pay my subscription from...
2018-12-30 1:59:28 PM
2019-01-09 9:12:46 AM
Guido
Spotify Legend
353 Views
3 replies
0 likes
Account

353 Views
3 replies
0 likes

Superuser Contribution Premium uyeligimi iptal edemiyorum!

Vodafone red ile 3 ay ucretsiz Spotify uyeligi yaptim. Ancak uyeligi iptal etmek istedigimde kendilerinin iptal edemediklerini Spotify musteri hizmetleri ile gorusmem gerektigini soyluyorlar. Premium uyeligimi iptal etmem icin yardim edebilir misiniz...

user-removed
Visitor
Vodafone red ile 3 ay ucretsiz Spotify uyeligi yaptim. Ancak uyeligi iptal etmek istedigimde kendilerinin iptal edemediklerini Spotify musteri hizmetleri ile gorusmem gerektigini soyluyorlar. Pr...
2019-01-06 10:04:02 AM
2019-01-09 8:45:01 AM
Jemi
Spotify Legend
1552 Views
5 replies
0 likes
Account
Other
Premium

1552 Views
5 replies
0 likes

artwork for playlist not showing on my facebook links

I'm having trouble sharing one of my playlists on Facebook : it doesn't show the artwork. It doesn't matter how I share it (copy link, or share straight to facebook), and I did try the facebook object debugger without results. (error : We could not r...

pulsemandala
Casual Listener
I'm having trouble sharing one of my playlists on Facebook : it doesn't show the artwork. It doesn't matter how I share it (copy link, or share straight to facebook), and I did try the facebook objec...
2019-01-01 2:58:49 PM
2019-01-09 8:20:17 AM
pulsemandala
Casual Listener
659 Views
2 replies
0 likes
Account
Other
Premium

659 Views
2 replies
0 likes

Superuser Contribution Being charged twice a month

PlanPremiumCountry NorwayDeviceHuawei p20Operating SystemAndroid My Question or Issue So throughout the year, I've realized that my Spotify has been charging me twice a month, or every 12 days, at first.i didn't realise that's what it was, but it tur...

Summoner
Casual Listener
Plan Premium Country Norway Device Huawei p20 Operating System Android My Question or Issue So throughout the year, I've realized that my Spotify has been chargin...
2019-01-08 9:37:37 AM
2019-01-09 8:18:45 AM
Jemi
Spotify Legend
853 Views
3 replies
0 likes
Premium

853 Views
3 replies
0 likes

Superuser Contribution Recently played not my songs

There's a smilar thread but it has been closed and I have been having this issue for more than a month. I open Spotify and see songs, radios and playlists that I have not played. I was in touch with Spotify like a month ago, changed my password and e...

chispito69
Regular
There's a smilar thread but it has been closed and I have been having this issue for more than a month. I open Spotify and see songs, radios and playlists that I have not played. I was in touch with ...
2019-01-07 1:09:15 PM
2019-01-09 8:07:38 AM
Guido
Spotify Legend
2771 Views
3 replies
1 likes
Account
Other
Security

2771 Views
3 replies
1 likes

Superuser Contribution Can't login on computer w/ Facebook

I have Spotify Premium. I use it on my phone. Now I want to login on my computer with Facebook so I can use it on my computer, but it keeps saying that the servers are unavailable. (Error code: 7). This has been going on for a few weeks. I already re...

xIDayV
Newbie
I have Spotify Premium. I use it on my phone. Now I want to login on my computer with Facebook so I can use it on my computer, but it keeps saying that the servers are unavailable. (Error code: 7). T...
2019-01-07 5:54:40 PM
2019-01-09 7:45:38 AM
Guido
Spotify Legend
224 Views
2 replies
0 likes
Account
Login
Other
Premium

224 Views
2 replies
0 likes

Can't log in to Spotify in browser

PlanFreeCountry AustriaOperating SystemWindows 10) My Question or IssueHi Guys. I just wanted to listen on play.spotify.com to some music as always, but I realized that i can't login to my profile anymore. There is no error message, just simply no re...

Norbeee
Casual Listener
Plan Free Country Austria Operating System Windows 10) My Question or Issue Hi Guys. I just wanted to listen on play.spotify.com to some music as always, but I realized that i ca...
2019-01-08 1:30:44 PM
2019-01-09 1:07:12 AM
Jose_M
Spotify Star
1786 Views
1 replies
1 likes
Account
Free
Login

1786 Views
1 replies
1 likes

can't access my account

Hello,i can't access my Spotify Account anymore. I can't use the mail address anymore, because i just have the mail adresss for 3 years.I also forgot my password.Now I don't know what to do about it. I want to cancel my premium account, but I just do...

jfk18
Newbie
Hello, i can't access my Spotify Account anymore. I can't use the mail address anymore, because i just have the mail adresss for 3 years. I also forgot my password. Now I don't know what to do abo...
2019-01-04 11:41:35 PM
2019-01-09 1:01:49 AM
Jose_M
Spotify Star
290 Views
2 replies
0 likes
Account

290 Views
2 replies
0 likes

Solved!! Someone else logged on my account

PlanPremiumCountry Czech RepublicDevice(PC, two smartphones)Operating System(Android,Windows 10) My Question or IssueWhen I checked on spotify today, I noticed that someone else was using my account. The devices menu showed devices I've never used an...

Vokrad227
Casual Listener
Plan Premium Country Czech Republic Device (PC, two smartphones) Operating System (Android,Windows 10) My Question or Issue When I checked on spotify today, I noticed that some...
2019-01-08 10:09:41 PM
2019-01-08 12:50:43 AM
Jose_M
Spotify Star
2996 Views
1 replies
1 likes
Account
Login
Premium
Security

2996 Views
1 replies
1 likes

Russian songs on Week discovery

PlanPremiumCountry FranceDeviceOnePlus 5Operating SystemAndroid My Question or Issue Hi Everyone,I have an odd problem with my week's discoveries playlist, which is what i mainly listen to on spotify.Since a couple of months or so, my playlist starte...

Evotis
Newbie
Plan Premium Country France Device OnePlus 5 Operating System Android My Question or Issue Hi Everyone, I have an odd problem with my week's discoveries playlist, which ...
2019-01-08 10:35:03 AM
2019-01-08 9:42:29 PM
Jᴀᴄᴋ
Roadie
630 Views
1 replies
0 likes
Account
Premium
Subscription

630 Views
1 replies
0 likes

Two accounts in one

Hello, I have a problem with the account!I had an account in which I would activate my family plan with my brother, but when I activated it I ended up activating in another account, to solve the problem I changed the account email that I activated fo...

Lunik
Casual Listener
Hello, I have a problem with the account! I had an account in which I would activate my family plan with my brother, but when I activated it I ended up activating in another account, to solve the pr...
2019-01-08 5:26:47 PM
2019-01-08 8:43:18 PM
Lunik
Casual Listener
196 Views
1 replies
0 likes
Account

196 Views
1 replies
0 likes

Spotify favoring songs in your language

Spotify seems to favor recommend me songs in my own language (danish) even though the playlist they are recommended for has few if any songs in it in that language. It's a little annoying cause i more often than not dislike music in my own language a...

Peterrific
Newbie
Spotify seems to favor recommend me songs in my own language (danish) even though the playlist they are recommended for has few if any songs in it in that language. It's a little annoying cause i mor...
2019-01-08 10:33:49 AM
2019-01-08 4:13:30 PM
matthewoli98
Gig Goer
161 Views
1 replies
0 likes

161 Views
1 replies
0 likes

Solved!!Superuser Contribution Re: Access to Spotify account after deleting Facebook

Hi, hoping I can jump on this reponse to get an answer to a related issue. I deleted my Facebook account, which my email address for Spotify was linked to. My Spotify account still has access as it started off as an isolated account and was later lin...

PhantomLemon
Newbie
Hi, hoping I can jump on this reponse to get an answer to a related issue. I deleted my Facebook account, which my email address for Spotify was linked to. My Spotify account still has acces...
2019-01-05 2:11:55 PM
2019-01-08 4:07:03 PM
matthewoli98
Gig Goer
599 Views
4 replies
0 likes

599 Views
4 replies
0 likes

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