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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4515 Views
  • 0 replies
  • 9 likes
  • Security
  • 4515 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464266 Views
  • 975 replies
  • 110 likes
  • Account
  • 464266 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205339 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205339 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113038 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113038 Views
  • 72 replies
  • 12 likes

Superuser Contribution How to remove PODCAST from desktop homescreen?

How do I remove podcasts from my spotify homescreen? I can't figure out how to do this in the settings or find a solution to this issue anywhere. The image for the podcast is always there and the podcast itself is always the default media that plays ...

  • Casual Listener
  • How do I remove podcasts from my spotify homescreen? I can't figure out how to do this in the settings or find a solution to this issue anywhere. The image for the podcast is always there and the pod...
  • kmrsecond
  • Casual Listener
  • 3546 Views
  • 2 replies
  • 4 likes
  • Account
    Other
  • 3546 Views
  • 2 replies
  • 4 likes

Imposible suscribirme a Premium con American Express desde Chile

PlanFreeCountry ChileDeviceXiaomi RedMi Note 3 ProOperating SystemAndroid 6.0.1 My Question or Issue Hola, quiero saber por qué no se me permite realizar el pago de suscripción Premium mediante tarjeta American Express en Chile. Sólo me entrega opcio...

  • Casual Listener
  • Plan Free Country  Chile Device Xiaomi RedMi Note 3 Pro Operating System Android 6.0.1   My Question or Issue  Hola, quiero saber por qué no se me permite realizar el pago de...
  • 58t_ja-5nsarm
  • Newbie
  • 1573 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1573 Views
  • 3 replies
  • 1 likes

Cant connect my spotify to my new facebook

PlanPremiumCountry BulgariaDeviceSamsung Galaxy S7 Since my old facebook account that used to create my spotify got deleted I've a problem connecting to the new FB profile I made. When i try to connect it via the mobile Spotify app it does nothing. A...

  • Newbie
  • Plan Premium Country  Bulgaria Device Samsung Galaxy S7   Since my old facebook account that used to create my spotify got deleted I've a problem connecting to the new FB profile I m...
  • Billy-J
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

spotify account issues

PlanPremiumCountry United KingdomDevice Operating System My Question or IssueHi,I am currently having issues logging into my spotify account. I believe that the issue is due to my email address being linked to two different accounts. I have just sign...

  • Visitor
  • Plan Premium Country  United Kingdom Device   Operating System     My Question or Issue Hi, I am currently having issues logging into my spotify account. I believe that...
  • Billy-J
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • Account
  • 460 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login by phone. I'm in offline mode

PlanPremiumSpain DeviceHuawei P9 My Question or Issue From late july I can't access to my account by phone. First I thought the problem was because I were in a rural zone without internet, but now I'm at home again, but It's still log out. When I try...

  • Casual Listener
  • Plan Premium Spain   Device Huawei P9   My Question or Issue  From late july I can't access to my account by phone. First I thought the problem was because I were in a rural zo...
  • kesaras
  • Casual Listener
  • 419 Views
  • 2 replies
  • 0 likes
  • Login
  • 419 Views
  • 2 replies
  • 0 likes

I am being charged twice every month and only have one account

I am being charged twice a month every month and only have one account. who do i speak to??

  • Music Fan
  •   I am being charged twice a month every month and only have one account. who do i speak to?? 
  • Jose_M
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login it says I'm in offline mode

PlanPremium CountryHungary, but right now I'm in Greece DeviceHuawei mate 9 Operating SystemAndroid My Question or Issue I was logged in and it worked until 2 days ago when it just suddenly logged out and now it doesn't let me to log in again anymore...

  • Newbie
  •   Plan Premium   Country Hungary, but right now I'm in Greece   Device Huawei mate 9   Operating System Android   My Question or Issue  I was logged in and...
  • Jose_M
  • Spotify Star
  • 1212 Views
  • 1 replies
  • 0 likes
  • Login
  • 1212 Views
  • 1 replies
  • 0 likes

Lost account

PlanPremiumCountry Northern Ireland Device Samsung Galaxy My Question or IssueSo I had been using the free, premium trial and I recently got a text "receipt". This reminded me that I needed to cancel premium as the free trial is up. However, I had ac...

  • Casual Listener
  • Plan Premium Country  Northern Ireland  Device  Samsung Galaxy    My Question or Issue So I had been using the free, premium trial and I recently got a text "receipt"...
  • AlisonMonroe
  • Casual Listener
  • 315 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 315 Views
  • 2 replies
  • 0 likes

An account I can’t log in

PlanPremiumCountry DenmarkDeviceiPhone 8+Operating SystemIOS 10 My issuei can’t acces my account because I’ve forgotten the password and Email of the account, so I also can’t enter my email, and I want to end my subscription with Spotify

  • Newbie
  • Plan Premium Country  Denmark Device iPhone 8+ Operating System IOS 10   My issue i can’t acces my account because I’ve forgotten the password and Email of the account, so I also ...
  • user-removed
  • Not applicable
  • 384 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 384 Views
  • 1 replies
  • 0 likes

Spotify Account Details not reflecting account details Facebook (Part 2)

Hi, this is reffering to my case: https://community.spotify.com/t5/Accounts/Spotify-Account-Details-not-reflecting-account-details-Facebook/m-p/4429127#M1489630 I have yet to find a solution to this issue. My email is still not the same as my Faceboo...

  • Regular
  •   Hi, this is reffering to my case: https://community.spotify.com/t5/Accounts/Spotify-Account-Details-not-reflecting-account-details-Facebook/m-p/4429127#M1489630   I have yet to fi...
  • Jiarrhea
  • Regular
  • 623 Views
  • 4 replies
  • 0 likes
  • Account
  • 623 Views
  • 4 replies
  • 0 likes

Solved!! change subscription and owner account

PlanFamilyCountryCH DeviceIphones 6/7, IpadsOperating SystemIOS 11.4 My Question or Issue I own a family subscription (I'm the master acct). It includes another family member i.e. only two members altogether.I (master acct) wish to bail out, and chan...

  • Casual Listener
  • Plan Family Country CH  Device Iphones 6/7, Ipads Operating System IOS 11.4   My Question or Issue  I own a family subscription (I'm the master acct). It includes another fam...
  • maseror-ch
  • Casual Listener
  • 786 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 786 Views
  • 2 replies
  • 0 likes

Cancel a sent gift card

PlanFreeCountry US My Question or Issue How do I cancel a gift card which has already been sent, but has not been redeemed as yet? I have the Gift card code. It has just been a day since it was sent.

  • Casual Listener
  • Plan Free Country  US   My Question or Issue  How do I cancel a gift card which has already been sent, but has not been redeemed as yet? I have the Gift card code. It has just be...
  • Billy-J
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Other
  • 345 Views
  • 1 replies
  • 0 likes

Solved!! Gift card web page redirects to itself

PlanFreeCountryUS My Question or Issue I cannot send e-card gift through the website. When I fill out the details and press continue, It redirects me to the same web page.

  • Casual Listener
  • Plan Free Country US   My Question or Issue  I cannot send e-card gift through the website. When I fill out the details and press continue, It redirects me to the same web page.
  • Billy-J
  • Spotify Star
  • 953 Views
  • 5 replies
  • 0 likes
  • Other
  • 953 Views
  • 5 replies
  • 0 likes

Crossfade Question ?

Hi Guys, I was missing on a big, big feature on using Spotify uptill now, as I did not know what does the Crossfade Feature woulddo ? I wanted to back to back Tracks just like a DJ plays the Next Track Just starts to come up slowly when the current T...

  • Gig Goer
  • Hi Guys,   I was missing on a big, big feature on using Spotify uptill now, as I did not know what does the Crossfade Feature woulddo ? I wanted to back to back Tracks just like a DJ plays the...
  • Ryanx0r
  • Composer
  • 19769 Views
  • 1 replies
  • 0 likes
  • Premium
  • 19769 Views
  • 1 replies
  • 0 likes

Solved!! Account used from somewhere else - no new devices visible, pw changed and everything logged out

PlanPremiumCountryFinland / Used quite a bit Denmark DeviceIssue first noted in iPhone 6, still continues on iPhone XOperating SystemiOS 11.4 My Question or IssueMy account is either being used by someone else, or somehow two accounts are somehow lin...

  • Casual Listener
  •   Plan Premium Country Finland / Used quite a bit Denmark  Device Issue first noted in iPhone 6, still continues on iPhone X Operating System iOS 11.4  My Question or Issue M...
  • konkeli
  • Casual Listener
  • 1888 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1888 Views
  • 5 replies
  • 0 likes

The unbearable truth

Hi,Let's talk about something different today, that probably not a lot have faced or think about.I have my sister who she is 10 years now quadriplegic(i.e. like Stephen Hawking). Unfortunately she can't use computer. We have family subscription. She ...

  • Roadie
  • Hi, Let's talk about something different today, that probably not a lot have faced or think about. I have my sister who she is 10 years now quadriplegic(i.e. like Stephen Hawking). Unfortunate...
  • user-removed
  • Not applicable
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 378 Views
  • 1 replies
  • 0 likes

Solved!! premium migrate

hi! i did a new account in spotify, and in my old account, i had premium account, and i wanna "migrate" my premium for new account, is it possible?

  • Casual Listener
  • hi!  i did a new account in spotify, and in my old account, i had premium account, and i wanna "migrate" my premium for new account, is it possible?  
  • Billy-J
  • Spotify Star
  • 715 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 715 Views
  • 1 replies
  • 0 likes

Solved!! Would reinstalling the app remove my liked songs?

I have recently been blessed with the bug of always seeming to be in offline mode. I can play all of the music I have saved but I am not allowed to stream anything, unless I restart my phone. I have tried all of the troubleshooting routes for this is...

  • Casual Listener
  • I have recently been blessed with the bug of always seeming to be in offline mode. I can play all of the music I have saved but I am not allowed to stream anything, unless I restart my phone. I have ...
  • user-removed
  • Not applicable
  • 8848 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 8848 Views
  • 3 replies
  • 0 likes

Display name Spotify in numbers: front and last name an option?

Hi there! When I created my Spotify account decades ago, I created it with my Facebook account. When I deleted my Facebook profile, my Spotify account didn't display my front and last name anymore, but a bunch of (random?) numbers. Is it possible to ...

  • Visitor
  • Hi there!   When I created my Spotify account decades ago, I created it with my Facebook account. When I deleted my Facebook profile, my Spotify account didn't display my front and last name a...
  • Keanu_C
  • Community Legend
  • 402 Views
  • 1 replies
  • 1 likes
  • Account
  • 402 Views
  • 1 replies
  • 1 likes