Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Oreogunb
  • Visitor
  • 160559 Views
  • 177 replies
  • 13 likes
  • Account
    Free
  • 160559 Views
  • 177 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Vasil
  • Moderator
  • 10823 Views
  • 5 replies
  • 11 likes
  • Security
  • 10823 Views
  • 5 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 510354 Views
  • 985 replies
  • 112 likes
  • Account
  • 510354 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125019 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125019 Views
  • 74 replies
  • 12 likes

Disconnect Facebook without loosing my music?

Hello, I'd like to delete my Facebook account, however a friend warned me I would loose all my music on Spotify. Is there a way to do this without loosing all my music? Thanks!

  • Newbie
  • Hello,   I'd like to delete my Facebook account, however a friend warned me I would loose all my music on Spotify. Is there a way to do this without loosing all my music?    Thanks!
  • Bethany_Dawn
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error 404

Spotify öğrenci indirimi için belge yükledim ve sheerID’drn email aldım. Gönderdikleri emailde başvuruyu tamamlamak için link atmışlar ama tıklayınca açılmıyor link. Aranızda sebebini bilen varsa cevaplayabilir mi? Teşekkürler.

  • Casual Listener
  • Spotify öğrenci indirimi için belge yükledim ve sheerID’drn email aldım. Gönderdikleri emailde başvuruyu tamamlamak için link atmışlar ama tıklayınca açılmıyor link. Aranızda sebebini bilen varsa cev...
  • Alfredo
  • Roadie
  • 822 Views
  • 1 replies
  • 0 likes
  • Premium
  • 822 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change email in account

I created my account with Facebook and I've found I'm unable to change many features of my account. For one thing, my email. I deleted my email months ago because it's old and I barely use it, and updated my new email on facebook. I tried to update i...

  • Visitor
  • I created my account with Facebook and I've found I'm unable to change many features of my account. For one thing, my email. I deleted my email months ago because it's old and I barely use it, and up...
  • Alfredo
  • Roadie
  • 540 Views
  • 1 replies
  • 0 likes
  • Account
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I "de-duplicate" songs from BETWEEN playlists, efficiently and effectively?

I'm a relative "newbie" when it comes to Spotify and how to use it, so please bear with me if this is in the wrong forum or just a stupid question. Having said that, I created a whole bunch of playlists with numerous songs on them, only to discover o...

  • Visitor
  • I'm a relative "newbie" when it comes to Spotify and how to use it, so please bear with me if this is in the wrong forum or just a stupid question.    Having said that, I created a whole ...
  • Alfredo
  • Roadie
  • 481 Views
  • 1 replies
  • 0 likes
  • Account
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desvinculación de cuenta de spotify

Hola buenas, mi problema es que me dice cuando vinculo mi cuenta Spotify a PSN que ya esta vinculada la cuenta... me gustaria saber que cuenta tengo ya vinculada porque e robaron el ps4 asi poder desactivarla de PSN y poder optar a poner mi cuenta ac...

  • Newbie
  • Hola buenas, mi problema es que me dice cuando vinculo mi cuenta Spotify a PSN que ya esta vinculada la cuenta... me gustaria saber que cuenta tengo ya vinculada porque e robaron el ps4 asi poder des...
  • Alfredo
  • Roadie
  • 461 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 461 Views
  • 1 replies
  • 0 likes

My current activity no longer is updated for other people

My friends no longer see what I am listening to, all they see is a song a listened to yesterday and along with this on my Last.fm it shows what song im currenty listening to but doesnt log it after it ends anymore

  • Newbie
  • My friends no longer see what I am listening to, all they see is a song a listened to yesterday and along with this on my Last.fm it shows what song im currenty listening to but doesnt log it after i...
  • imogenmryan
  • Newbie
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook problem

My Facebook account is linked to an old Spotify account, when i remove the connection between the apps and i try to link my new Spotify account to Fb, it says that is already connected another acc. And when i go back to fb, Spotify is not removed fro...

  • Newbie
  • My Facebook account is linked to an old Spotify account, when i remove the connection between the apps and i try to link my new Spotify account to Fb, it says that is already connected another acc. A...
  • Alfredo
  • Roadie
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to have Facebook picture on Spotify Profile

For some reason, I am not being able to have my user picture updated as the one on my linked Facebook profile. I already unlinked the permissions, uninstalled both desktop & mobile apps, logged out and logged in again but my user still shows with no ...

aaa.PNG wwww.PNG aaa.PNG qqq.PNG
  • Newbie
  • For some reason, I am not being able to have my user picture updated as the one on my linked Facebook profile.  I already unlinked the permissions, uninstalled both desktop & mobile apps, l...
  • Alfredo
  • Roadie
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ögrenci premium

Ben bunun sadece üniversite/yüksek okul oldugunu bilmiyordum ve para alındı ve premium gelmedi yarım

  • Newbie
  • Ben bunun sadece üniversite/yüksek okul oldugunu bilmiyordum ve para alındı ve premium gelmedi yarım
  • Alfredo
  • Roadie
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play songs from a particular band

Hey so I have Spotify Premium and the newest update won't let me play anything by Fugazi for some reason. I downloaded an older version of Spotify and the tracks are playing again. Any idea what's going on here?

  • Casual Listener
  • Hey so I have Spotify Premium and the newest update won't let me play anything by Fugazi for some reason. I downloaded an older version of Spotify and the tracks are playing again. Any idea what...
  • Alfredo
  • Roadie
  • 677 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 677 Views
  • 6 replies
  • 0 likes

Superuser Contribution Updated email address not recognised

Hi. I recently updated the email address on a different account, and now the new email address isn't being recognised and says no account is linked. Can you help?

  • Newbie
  • Hi. I recently updated the email address on a different account, and now the new email address isn't being recognised and says no account is linked. Can you help?
  • Alfredo
  • Roadie
  • 350 Views
  • 1 replies
  • 0 likes
  • Login
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Publish activity on Spotify

I'm using windows10, latest version of spotify. I've been noticing the fact that if I change the option "Publish my activity on Spotify" it just turn off after I close the settings tab. Is anyone else having the same issue or it's just a glitch/bug/i...

  • Roadie
  • I'm using windows10, latest version of spotify. I've been noticing the fact that if I change the option "Publish my activity on Spotify" it just turn off after I close the settings tab. Is anyone els...
  • Alfredo
  • Roadie
  • 543 Views
  • 1 replies
  • 0 likes
  • Account
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting Account

My facebook account was dishabled so I had to make a new one. Is there a way of connecting my new account to my spotify profile? Right now my account name are only numbers.

  • Newbie
  • My facebook account was dishabled so I had to make a new one. Is there a way of connecting my new account to my spotify profile? Right now my account name are only numbers.
  • Alfredo
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium hesabın izinsiz olarak kullanılması

Defalarca şifremi değiştirmeme ve internetten hesabımı heryerden kapatmama rağmen hesabıma giren birileri var. Ne yapmam gerek?

  • Newbie
  • Defalarca şifremi değiştirmeme ve internetten hesabımı heryerden kapatmama rağmen hesabıma giren birileri var. Ne yapmam gerek?
  • Alfredo
  • Roadie
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't turn off "Publish my activity" and "Show my current top artists"

Everytime I turn off the option "Publish my activity" and "Show my current top artists", exit Spotify (Windows 10), then open it again, these options keep turning on automatically.

  • Newbie
  • Everytime I turn off the option "Publish my activity" and "Show my current top artists", exit Spotify (Windows 10), then open it again, these options keep turning on automatically. 
  • Alfredo
  • Roadie
  • 451 Views
  • 1 replies
  • 1 likes
  • Premium
  • 451 Views
  • 1 replies
  • 1 likes

Unable to Unlike or Remove a Song from Liked from Radio Playlist

I clicked the little three dots next to the song and there's no option to edit, delete, nor unlike. I swiped the song on the list to the left to remove it from the Library and it just stays there...not sure what else to do. This is a poor interface d...

  • Casual Listener
  • I clicked the little three dots next to the song and there's no option to edit, delete, nor unlike. I swiped the song on the list to the left to remove it from the Library and it just stays ther...
  • stripyoctopus
  • Casual Listener
  • 2887 Views
  • 2 replies
  • 6 likes
  • Other
  • 2887 Views
  • 2 replies
  • 6 likes

Hacker left a playlist with a polite message

So I just found a new playlist which I haven't created myself. "DontDeletePlease" and attached is a polite personal message. First, my account must have been hacked.Second, how is this personalised message attached to the playlist? Didn't know you co...

  • Casual Listener
  • So I just found a new playlist which I haven't created myself. "DontDeletePlease" and attached is a polite personal message.   First, my account must have been hacked. Second, how is this per...
  • Jazzper
  • Casual Listener
  • 591 Views
  • 3 replies
  • 1 likes
  • 591 Views
  • 3 replies
  • 1 likes

Superuser Contribution I want to transfer music listening data and songs saved to one account from other. How to do?

Hello, I had to create a new account because I forgot my family adress saved in the account and cannot add more due to it (I don't know why spotify does not let us see the adress we saved is another question tough...). So I will abandon one account b...

  • Newbie
  • Hello,   I had to create a new account because I forgot my family adress saved in the account and cannot add more due to it (I don't know why spotify does not let us see the adress we saved is...
  • SergioDavid
  • Roadie
  • 427 Views
  • 2 replies
  • 0 likes
  • Account
  • 427 Views
  • 2 replies
  • 0 likes

Solved!! Iniciar sesion en configuracion offline.

Se cerro la sesión de mi spotify por error y tenía configuración offline, ahora no me deja conectar, que debo hacer? Gracias

  • Newbie
  • Se cerro la sesión de mi spotify por error y tenía configuración offline, ahora no me deja conectar, que debo hacer? Gracias
  • Tangy02
  • Newbie
  • 23660 Views
  • 10 replies
  • 2 likes
  • Login
  • 23660 Views
  • 10 replies
  • 2 likes

Solved!! Appkey request

Hi, I filled the form yesterday to get an App Key here (https://developer.spotify.com/technologies/libspotify/application-keys/).I have the feeling that i'm doing it wrong ou missing something because the only return I had was the copy of the form se...

  • Regular
  • Hi,   I filled the form yesterday to get an App Key here (https://developer.spotify.com/technologies/libspotify/application-keys/). I have the feeling that i'm doing it wrong ou missing ...
  • soretdj
  • Newbie
  • 17111 Views
  • 11 replies
  • 0 likes
  • Other
  • 17111 Views
  • 11 replies
  • 0 likes