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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9774 Views
  • 3 replies
  • 9 likes
  • Security
  • 9774 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491286 Views
  • 981 replies
  • 111 likes
  • Account
  • 491286 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213197 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213197 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122296 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122296 Views
  • 72 replies
  • 12 likes

Superuser Contribution Being charged

I have been getting charged since January 25,2018 of 10.91 off my debt card and did not authorized this please refund my money as soon as possible

  • Newbie
  • I have been getting charged since January 25,2018 of 10.91 off my debt card and did not authorized this please refund my money as soon as possible 
  • Melody
  • Spotify
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist full of songs I've not listened to

Recently, I've been seeing songs in my recently played that I have not ever listened to. My phone started playing on its own the other day. I've changed my password and such and disconnected all devices and it's been fine for a couple weeks. However ...

  • Newbie
  • Recently, I've been seeing songs in my recently played that I have not ever listened to. My phone started playing on its own the other day.    I've changed my password and such and discon...
  • Melody
  • Spotify
  • 673 Views
  • 1 replies
  • 0 likes
  • 673 Views
  • 1 replies
  • 0 likes

Forgot username

i have done a free month of spotify premium with an account but after two minutes i logged out, now i don't remember the username

  • Newbie
  • i have done a free month of spotify premium with an account but after two minutes i logged out, now i don't remember the username
  • jsannn
  • Community Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Can't change my country from UK to NZ

Hey I'm trying to update my payment details to my NZ card (I have moved back to NZ from UK) but when I try it says it doesnt match my country and I need to update it. So then I try to change my country to NZ but it wont let me, its greyed out and stu...

  • Newbie
  • Hey I'm trying to update my payment details to my NZ card (I have moved back to NZ from UK) but when I try it says it doesnt match my country and I need to update it. So then I try to change my count...
  • Luke
  • Spotify Star
  • 956 Views
  • 3 replies
  • 0 likes
  • 956 Views
  • 3 replies
  • 0 likes

I can’t get to my spotify account because my email has been closed

Hi, I did buy new telephone and I tried to log in on Spotify but I don’t remember my password. I can’t get new password because my spotify account has my old email details and that email has been closed because I haven’t used for a long time. I also ...

  • Casual Listener
  • Hi,  I did buy new telephone and I tried to log in on Spotify but I don’t remember my password. I can’t get new password because my spotify account has my old email details and that email has b...
  • pauliina90
  • Casual Listener
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning off "Show my current Top Artists" doesn't work

I turned off "Show my current Top Artists" in settings for Windows version and I exited Spotify, then I opened up Spotify again, went to settings, and then "Show my current Top Artists" was automatically turned back on.

  • Visitor
  • I turned off "Show my current Top Artists" in settings for Windows version and I exited Spotify, then I opened up Spotify again, went to settings, and then "Show my current Top Artists" was automatic...
  • user-removed
  • Not applicable
  • 901 Views
  • 2 replies
  • 2 likes
  • Account
  • 901 Views
  • 2 replies
  • 2 likes

Please help me save my account!

So I have an account I made years ago and I don't remember the email address I used for it anymore, I use to be able to log in with just my name and password but it no longer works! Luckily I still have one device that's been logged into this account...

  • Newbie
  • So I have an account I made years ago and I don't remember the email address I used for it anymore, I use to be able to log in with just my name and password but it no longer works! Luckily I still h...
  • carl_harris
  • Roadie
  • 525 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't make public playlists

Hello, i have some playlists that i can't "make public", so i can't share them.Also, some friends can't see what i'm listening to.Can i fix this? Thanks

  • Newbie
  • Hello, i have some playlists that i can't "make public", so i can't share them. Also, some friends can't see what i'm listening to. Can i fix this? Thanks  
  • Alfredo
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family account no longer exist!!!!!

hi . today i noticed that my family account turned into free account. there is no mistake for payment . i paid the bill at 23.04.2018. so what can i do?

  • Newbie
  • hi . today i noticed that my family account turned into free account. there is no mistake for payment . i paid the bill at 23.04.2018. so what can i do?
  • Alfredo
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm logged out of my accounts and my email and password is not recognised

HI I'm still paying for Spottify premium but unable to login to my account with my passowrd and email. It says my username is not recognised. When I log in briefly it takes me to my home page and I can see all my playlists for a second before an erro...

  • Newbie
  • HI I'm still paying for Spottify premium but unable to login to my account with my passowrd and email. It says my username is not recognised. When I log in briefly it takes me to my home page and I c...
  • Alfredo
  • Roadie
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted songs

When I make a playlist, it adds songs that I didn't add myself. I was wondering if i can turn this action off somehow or if it was just a dumb drawback to the free version of spotify.

  • Newbie
  • When I make a playlist, it adds songs that I didn't add myself. I was wondering if i can turn this action off somehow or if it was just a dumb drawback to the free version of spotify.
  • Alfredo
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution I think I'm being charged tax by accident.

So I have the Student discount and, up until this month, was being charged $4.99/month for Premium + Hulu. Today I checked my statement and found that the charge was $5.24 on May 1st. At first I assumed this was intentional, but upon looking through ...

  • Newbie
  • So I have the Student discount and, up until this month, was being charged $4.99/month for Premium + Hulu. Today I checked my statement and found that the charge was $5.24 on May 1st. At first I assu...
  • Alfredo
  • Roadie
  • 2912 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2912 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t login on my account

Hi , couple days ago I tried to login on my account but I couldn’t so I tried to reset password but I didn’t get any message supporting that . And yesterday I was charged for premium account .. what should I do ?

  • Newbie
  • Hi , couple days ago I tried to login on my account but I couldn’t so I tried to reset password but I didn’t get any message supporting that . And yesterday I was charged for premium account .. what ...
  • Alfredo
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium olamıyorum.

Merhaba arkadaşlar, Premium abone olamıyorum. Banka ile görüştüm kartlık veya bankalık bir durum yok. Ödeme yöntemi filan diyor anlamadım. Kontrol eder misiniz ? Abone olmak istiyorum Kullanıcı adı: o0qmcq5r36xpm0499mq7ac399

  • Newbie
  • Merhaba arkadaşlar,   Premium abone olamıyorum. Banka ile görüştüm kartlık veya bankalık bir durum yok. Ödeme yöntemi filan diyor anlamadım. Kontrol eder misiniz ? Abone olmak istiyorum &nbsp...
  • Alfredo
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change country

I know this has been asked many times before, but the process does not seem to be the same for me. I'm trying to relocate my Norwegian premium account to Romania, but when I try to update the subscription payment details, I'm given this messagewithou...

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  • Casual Listener
  • I know this has been asked many times before, but the process does not seem to be the same for me. I'm trying to relocate my Norwegian premium account to Romania, but when I try to update the subscri...
  • paige1782
  • Casual Listener
  • 725 Views
  • 8 replies
  • 0 likes
  • Other
    Premium
  • 725 Views
  • 8 replies
  • 0 likes

Why i cant log in

So, i tried to log in on my account, and i know that the username and password are correct but i still can't connect it says ''Incorrect username or password.''

  • Casual Listener
  • So, i tried to log in on my account, and i know that the username and password are correct but i still can't connect it says ''Incorrect username or password.''  
  • RobiP
  • Gig Goer
  • 401 Views
  • 3 replies
  • 0 likes
  • Account
  • 401 Views
  • 3 replies
  • 0 likes

Solved!! Dispositivo Offline

Tenho Plano Premium e desde ontem não consigo ouvir nenhuma música. Informa que meu dispositivo está offline.

  • Casual Listener
  • Tenho Plano Premium e desde ontem não consigo ouvir nenhuma música. Informa que meu dispositivo está offline.
  • Bittencourt
  • Spotify Star
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Solved!! Support.spotify.com SSO login?

I looked at my 'approved applications' page and found something called 'support.spotify.com' login with the description 'Login with SSO from support.spotify.com'. What is this, this is the first time i've checked the page and i'm worried about what i...

  • Casual Listener
  • I looked at my 'approved applications' page and found something called 'support.spotify.com' login with the description 'Login with SSO from support.spotify.com'. What is this, this is the first time...
  • ItsKittay
  • Casual Listener
  • 7109 Views
  • 2 replies
  • 1 likes
  • Account
  • 7109 Views
  • 2 replies
  • 1 likes

Log everyone out of my Spotify

I keep getting "your account is being used somewhere else". Can I force logout all instances of my account?

  • Newbie
  • I keep getting "your account is being used somewhere else". Can I force logout all instances of my account?
  • Maxim
  • Spotify Star
  • 689193 Views
  • 83 replies
  • 26 likes
  • 689193 Views
  • 83 replies
  • 26 likes