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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Brozki
  • Visitor
  • 243597 Views
  • 411 replies
  • 25 likes
  • Account
    Free
  • 243597 Views
  • 411 replies
  • 25 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12700 Views
  • 6 replies
  • 11 likes
  • Security
  • 12700 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527355 Views
  • 989 replies
  • 113 likes
  • Account
  • 527355 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127699 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127699 Views
  • 74 replies
  • 12 likes

Solved!! Got charged despite not suscribing.

Yesterday I decided to take advantage of the student deal, and after writing my card details and going to the next page I realized I didn't have the full information of my school at hand so I backed off and decided to leave it for later. However, tod...

  • Newbie
  • Yesterday I decided to take advantage of the student deal, and after writing my card details and going to the next page I realized I didn't have the full information of my school at hand so I backed ...
  • Maxim
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Alteração de e-mail em conta vinculada ao Facebook.

Olá. Entro no Spotify através do Facebook. Mas na minha conta do Spotify esta com o meu e-mail antigo. Entro na opção para alterar e ele pede pra mim alterar dentro do Facebook, mas o e-mail que está no Facebook já é o novo. Como faço pra alterar no ...

  • Visitor
  • Olá. Entro no Spotify através do Facebook. Mas na minha conta do Spotify esta com o meu e-mail antigo. Entro na opção para alterar e ele pede pra mim alterar dentro do Facebook, mas o e-mail que está...
  • Bittencourt
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 357 Views
  • 1 replies
  • 0 likes

Problema de reprodução em dispositivos estranhos

Olá, gostaria de uma ajuda, venho observando que a um bom tempo, ha outros dispositivos conectados na minha conta que nunca vi pois nunca passei minha conta spotify para outra pessoa, geralmente eu fico logado na minha conta e aparece que está tocand...

  • Casual Listener
  • Olá, gostaria de uma ajuda, venho observando que a um bom tempo, ha outros dispositivos conectados na minha conta que nunca vi pois nunca passei minha conta spotify para outra pessoa, geralmente eu f...
  • Bittencourt
  • Spotify Star
  • 697 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 697 Views
  • 1 replies
  • 0 likes

Solved!! roku log in issues

hello folks. i'm a little frustrated (a LOT frustrated) with this at the moment. i couldn't find my playlists (because apparently spotify didn't bother to tell anyone it was removing the option on roku, and i had to search high and low before i stumb...

  • Regular
  • hello folks. i'm a little frustrated (a LOT frustrated) with this at the moment. i couldn't find my playlists (because apparently spotify didn't bother to tell anyone it was removing the option on ro...
  • Ngoebel46
  • Regular
  • 3434 Views
  • 11 replies
  • 0 likes
  • 3434 Views
  • 11 replies
  • 0 likes

Changed accounts

Hey guys,I'm a student and I got the discount of 50% by unidays. I've created a new account and deleted the old one, but it isn't possible to get the discount again for the new one, even if the old one isn't available. Do you know how to change this?...

  • Newbie
  • Hey guys, I'm a student and I got the discount of 50% by unidays. I've created a new account and deleted the old one, but it isn't possible to get the discount again for the new one, even if the old...
  • 브라이언
  • Regular
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
  • 276 Views
  • 1 replies
  • 0 likes

Cant pay for Spotify Premium for a Year with Credit Card(paysafecard is only option)

My one year payment for Spotify subscrition ended today and so I tried to buy another Year. I prefer paying one lump sum rather than having a rolling subscription. When I went to pay for a year using a credit card was not an option. The only option w...

  • Casual Listener
  • My one year payment for Spotify subscrition ended today and so I tried to buy another Year. I prefer paying one lump sum rather than having a rolling subscription.    When I went to ...
  • totothe
  • Casual Listener
  • 4093 Views
  • 3 replies
  • 9 likes
  • Premium
  • 4093 Views
  • 3 replies
  • 9 likes

Edit profile issue

Hello everyone.I'm trying to change details, but I cannot because it appears in the field of the email error: We're sorry, that email is taken when I click Save changes.I deleted the other Facebook user, but without success.Can anyone help me??

  • Newbie
  • Hello everyone. I'm trying to change details, but I cannot because it appears in the field of the email error: We're sorry, that email is taken when I click Save changes. I deleted the other Facebo...
  • 브라이언
  • Regular
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
  • 359 Views
  • 1 replies
  • 0 likes

Discover weekly and 70% music in one language

Why in my Discover weekly 70% of music is in polish language. This is not my taste and I don't listen music in that language. 4/5 months ago Discover weekly worked pretty well, now most of the songs are in not my taste and language.

  • Casual Listener
  • Why in my Discover weekly 70% of music is in polish language. This is not my taste and I don't listen music in that language. 4/5 months ago Discover weekly worked pretty well, now most of ...
  • Narankiwi
  • Composer
  • 612 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 612 Views
  • 3 replies
  • 1 likes

How do you create an Artist profile?

Hi, I am a new artist with my Music recorded but no uploaded yet. I downloaded the Spotify For Artists application on my phone in hopes of creating an Artist page but it keeps asking me to claim my page but I don't even have one?? When I type my Stag...

  • Casual Listener
  • Hi,   I am a new artist with my Music recorded but no uploaded yet. I downloaded the Spotify For Artists application on my phone in hopes of creating an Artist page but it keeps asking &n...
  • Maxim
  • Spotify Star
  • 8152 Views
  • 3 replies
  • 2 likes
  • 8152 Views
  • 3 replies
  • 2 likes

Superuser Contribution Problemas al iniciar sesión

Me cambié de residencia a otro país , ahora no puedo ni iniciar sesión me sale de que solo puedo usar 14 días en el extranjero tengo Olán familiar pero no me deja entrar

  • Casual Listener
  • Me cambié de residencia a otro país , ahora no puedo ni iniciar sesión me sale de que solo puedo usar 14 días en el extranjero tengo Olán familiar pero no me deja entrar
  • Chris
  • Spotify
  • 705 Views
  • 3 replies
  • 0 likes
  • 705 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ayuda

Hola amigos.Me gustaría que me ayuden con un problema, hace unos dias me creé una cuenta de SPOTIFY por el celular y pasó algo muy raro, por un momento pensé que me pedirían una verificación de correo electrónico pero solo me pidieron del número de t...

  • Casual Listener
  • Hola amigos. Me gustaría que me ayuden con un problema, hace unos dias me creé una cuenta de SPOTIFY por el celular y pasó algo muy raro, por un momento pensé que me pedirían una verificación de cor...
  • Chris
  • Spotify
  • 479 Views
  • 3 replies
  • 0 likes
  • 479 Views
  • 3 replies
  • 0 likes

Unable to delete account permanently

I want to delete my spotify account permanently. I have followed all the steps multiple times listed in support page. When I arrive at the last step and fill out the form, I receive automatically generated emails which refer me to the support page. I...

  • Newbie
  • I want to delete my spotify account permanently. I have followed all the steps multiple times listed in support page.   When I arrive at the last step and fill out the form, I receive automati...
  • Maxim
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
  • 344 Views
  • 1 replies
  • 0 likes

Think someone hacked/was using my account...

I opened my spotify app and it said my music was being played on a Huawei phone, and playing an artist I had never heard. I tried to wrestle to playing on my phone for a bit, and there was some back and forth. This leads me to believe that someone ha...

  • Newbie
  • I opened my spotify app and it said my music was being played on a Huawei phone, and playing an artist I had never heard. I tried to wrestle to playing on my phone for a bit, and there was some back ...
  • Maxim
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Can't launch webplayer

I am trying to launch the webplayer on my computer. I have done this every day for months and all of a sudden today it asks me to LOG IN, and when I click LOG IN it goes to a black screen. I have a premium account and it works fine on my phone so I a...

  • Newbie
  • I am trying to launch the webplayer on my computer. I have done this every day for months and all of a sudden today it asks me to LOG IN, and when I click LOG IN it goes to a black screen. I have a p...
  • Desamii
  • Newbie
  • 370 Views
  • 1 replies
  • 0 likes
  • Login
  • 370 Views
  • 1 replies
  • 0 likes

Transferring account to new account in middle of subscription

I got my "12 months for the price of 10" subscription running from december, now out of few different concerns and reasons I was thinking is it possible to transfer my music and playlists to brand-new account? Would I then also get the remaining time...

  • Visitor
  • I got my "12 months for the price of 10" subscription running from december, now out of few different concerns and reasons I was thinking is it possible to transfer my music and playlists to brand-ne...
  • 브라이언
  • Regular
  • 467 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 467 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled sub at the right time last month, still been charged...

So renewal date came around, i decided i'd had enough of paying for something i rarely use anymore, so i sent to stop sub text and got a confirmation through saying i'd cancelled my sub payment and needed to go on the website and do some things. So i...

  • Music Fan
  • So renewal date came around, i decided i'd had enough of paying for something i rarely use anymore, so i sent to stop sub text and got a confirmation through saying i'd cancelled my sub payment and n...
  • Walkertom14
  • Newbie
  • 1694 Views
  • 12 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1694 Views
  • 12 replies
  • 0 likes

Solved!! I cannot change my account's location country (premium account)

I have a premium account and I moved to another country. I want to update my country settings and the dropdown menu for the country is locked in my profile. So I cannot change my account's location. When I follow the following Help for Premium users ...

  • Casual Listener
  • I have a premium account and I moved to another country. I want to update my country settings and the dropdown menu for the country is locked in my profile. So I cannot change my account's location. ...
  • 브라이언
  • Regular
  • 975 Views
  • 3 replies
  • 0 likes
  • Account
  • 975 Views
  • 3 replies
  • 0 likes

Premium Account Cancellation

Hi, I'm using Spotify Premium with mobile operator campaign (Vodafone Turkey) and I couldn't cancel my subscription. When I talked mobile operator customer representative, she said that they can't help with this issue, only Spotify can handle members...

  • Newbie
  • Hi, I'm using Spotify Premium with mobile operator campaign (Vodafone Turkey) and I couldn't cancel my subscription. When I talked mobile operator customer representative, she said that they can't he...
  • 브라이언
  • Regular
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Change username

Hello all, I created my account without the intent of keeping it. It was a sort of test-drive of the application for me, and I wanted to see what it would offer. Now, I love the app and use it daily!However, I'm stuck with this username that I create...

  • Casual Listener
  • Hello all,   I created my account without the intent of keeping it.  It was a sort of test-drive of the application for me, and I wanted to see what it would offer.  Now, I love the ...
  • Maxim
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
  • 332 Views
  • 1 replies
  • 0 likes

Connected on stranger devices

Hello, I would like a help, I have been observing that at the time, there are other devices connected to my account that I have never seen because I never passed my spotify account to another person, usually I log in to my account and it appears that...

  • Casual Listener
  • Hello, I would like a help, I have been observing that at the time, there are other devices connected to my account that I have never seen because I never passed my spotify account to another person,...
  • Maxim
  • Spotify Star
  • 776 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 776 Views
  • 1 replies
  • 0 likes