Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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PlanFreeCountryUnited States I have been unable to play random songs and podcasts under my account. The play button is grayed out. I primarily use the desktop app but I tried using my account on the web app player and received the same results, I can...
About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...
PlanPremiumCountryGermanyDeviceGoogle CromeOperating SystemWindows 10 My Question or Issue I've got several E-Mails from Spotify that someone logged into my account.So i tryed to change the password but it doesn't work. Everytime when i want to confi...
Hello! I've been trying to find a way to block another user on the Spotify mobile app or even my browser on mobile but I can't seem to find out how? It says if you click the 3 dots on the users profile there should be a block user button but there is...
I've had Spotify for a long time, signed up by email address. My Premium account was closed due to change of the credit card. But now I'm paying för Premium but my account says that I still just have Spotify free. I did try to log out and log in agai...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like a premium account. But use a work phone and private phone and a tesla. If i want...
I have a Vodafone account with Spotify premium as part of the entertainment package. I want to leave Vodafone but keep my Spotify account and playlists. How can I do this safely? Vodafone want to charge me £10 per month to keep Spotify but I would ra...
PlanFree/PremiumCountry US Device(iPhone 13 pro, iMac 21.5 late 2013, Macbook Air late 2015)Operating System(iOS 15, Windows 10, etc.) My Question I was listening Nirvana and then I can't play song
Hi, I make music under Escvped and there's actually 2 profile for the same name is it possible to merge the two into one thanks!https://open.spotify.com/artist/65qu6p9Aqjwgnl1ltXPzpW?si=wwwPQX5ISuytXJqPn_9IGQ https://open.spotify.com/artist/7xISapCrx...
PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I recently deleted my facebook, which is how a created my spotify account many years ago...
I opened up my account and everything was gone. Now I’m back to free but being charged for premium. What happened?
Hello. My plan is FreeCountryNorwayDeviceSpotify on xPeng G3My Question or IssueI have a similar issue as:https://community.spotify.com/t5/Accounts/Spotify-thinks-I-m-abroad-when-I-m-not/m-p/116870 I have not changed my country, its still Norway.I ha...
PlanPremiumCountryCanada/ MexicoDevice(iPhone XS Max) My Question or IssueI have recently relocated from Canada to Mexico and me and my family want to share a Spotify Family Premium Plan but since I opened my account in Canada it wouldn't let me. So ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryUkraineDevicePC & iPhone 13 ProOperating SystemWindows 11 & iOS 14 My Question or IssueSpotify can't see my facebook friends when I try to link spotify and facebook nothing happens
Hi thereUnfortunately I have 2 spotify accounts. My playlists are on account A and since I changed my credit-card I got erroneously premium on account B. How can I handle this - transfer to playlists or can I move the premium to to other account?Than...
PlanPremium My Question or IssueI tried to download songs on my 5th device, but spoty said that i reached the device limit. Since im the only one using this account, i know for sure that i didnt. The new device would be the 5th. My PC uses dual boot ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hello there, I’ve been using Spotify for about a year now. Just last week or two weeks ago perhaps I started experiencing problems logging into my account. At first I didn’t think much of it because Spotify usually kicks me out of my account but afte...
I have a student premium account. On Monday night, I got 2 emails, one saying that my account was deactivated for "fraudulent activity" (???) and one saying that I cancelled my premium subscription. This isn't the first time this has happened- it als...