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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285304 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539445 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129521 Views
74 replies
12 likes
PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...
Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I added my Facebook a...
Visitor
8365 Views
18 replies
2 likes
I have my Family Premium account.I just travelled to South Korea for 2month trip, and I cannot login to my account as soon as arrived on airport.
I have my Family Premium account. I just travelled to South Korea for 2month trip, and I cannot login to my account as soon as arrived on airport.
Spotify Star
400 Views
5 replies
0 likes
PlanPremium IndividualCountryUSA (Currently)DeviceMacbook Pro 16" Nov 2023Operating SystemSequoia 15.4.1BrowserGoogle Chrome 136.0.7103.114 Arm64My Question or IssueRecently, whenever I attempt to access the Spotify web player, I am prompted to login...
Plan Premium Individual Country USA (Currently) Device Macbook Pro 16" Nov 2023 Operating System Sequoia 15.4.1 Browser Google Chrome 136.0.7103.114 Arm64 My Question or Issue Recentl...
Moderator
402 Views
3 replies
0 likes
My account was hacked.. I've gone through all the steps to secure the account.. So apparently they were using my account to listen to a bunch of music to generate income for artists. Anyways, that's all fine and dandy, great for them I guess.My issue...
My account was hacked.. I've gone through all the steps to secure the account.. So apparently they were using my account to listen to a bunch of music to generate income for artists....
Newbie
11854 Views
12 replies
2 likes
PlanFree/PremiumCountryUS/Mongolia Device(iPhone 14 pro, Macbook Pro 2021)Operating System(iOS 18, Mac 15.4) My Question or IssueI created my account back when I was in US and I was on free plan. Now I live in Mongolia and changed my country to Mongo...
Plan Free/Premium Country US/Mongolia Device (iPhone 14 pro, Macbook Pro 2021) Operating System (iOS 18, Mac 15.4) My Question or Issue I created my account back when I was i...
Spotify Star
226 Views
1 replies
0 likes
I am able to access my account, but user name is not correct after several accounts including my bank account were hacked
I am able to access my account, but user name is not correct after several accounts including my bank account were hacked
Spotify Star
198 Views
1 replies
0 likes
I am currently subscribed to the Premium Duo Plan and have already paid the full yearly amount in one payment. I am now considering upgrading to the Premium Family Plan.Could you please let me know the correct procedure for this upgrade? Should I can...
I am currently subscribed to the Premium Duo Plan and have already paid the full yearly amount in one payment. I am now considering upgrading to the Premium Family Plan. Could you please let me know...
Spotify Star
416 Views
1 replies
0 likes
Hello Spotify Support, My name is Efraín, and I recently lost access to the Gmail account I used to create my Spotify account: *bleep* As a result, I can no longer log in or recover my Spotify account. I have since made a new email address: *bleep* I...
Hello Spotify Support, My name is Efraín, and I recently lost access to the Gmail account I used to create my Spotify account: *bleep* As a result, I can no longer log in or recover my Spotify...
Spotify Star
248 Views
1 replies
0 likes
My husband's account is not affected, but my daughters account seems to be merged with mine, even though she was set up with her own email and number. She and I cannot use spotify at the same time.
My husband's account is not affected, but my daughters account seems to be merged with mine, even though she was set up with her own email and number. She and I cannot use spotify at the same time.
Spotify Star
219 Views
1 replies
0 likes
I have a spotify account linked to an email of mine in which I have 3 months free premium. I randomly got logged out and when I try to log back in it says no account linked to my email or my username.....but when I go on my email I still have the old...
I have a spotify account linked to an email of mine in which I have 3 months free premium. I randomly got logged out and when I try to log back in it says no account linked to my email or my username...
Moderator
218 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceXiaomi 9itOperating SystemAndroid My Question or IssueMy spotify is showing that I´ve being using the app outside Brazil for more than 14 days, but I don´t know what is being blocked as I´m using at home.
Plan Premium Country Brazil Device Xiaomi 9it Operating System Android My Question or Issue My spotify is showing that I´ve being using the app outside Brazil f...
Moderator
189 Views
1 replies
0 likes
PlanPremium FamilyCountryCanada to USADevice Operating SystemWeb Browser My Question or IssueI recently moved from Canada to the US. I needed to update my payment information and country in the account settings. When I went to change the country to t...
Plan Premium Family Country Canada to USA Device Operating System Web Browser My Question or Issue I recently moved from Canada to the US. I needed to update my payment inform...
Spotify Star
191 Views
1 replies
0 likes
So today, 5/27, my Spotify just kinda broke like a few other people’s— I went to turn on some music and it played things from my library, but would stop and didn’t work. Go to down detector, and it’s showing a big spike, so I figure something’s up an...
So today, 5/27, my Spotify just kinda broke like a few other people’s— I went to turn on some music and it played things from my library, but would stop and didn’t work. Go to down detector, and it’s...
Spotify Star
372 Views
1 replies
0 likes
My Question or IssueI can't add google as a sign in method.while i am aware of the issue of creation of multiple accounts with one email in earlier versions of spotify, I am not sure if that has been my issue all along.When i try to login with google...
My Question or Issue I can't add google as a sign in method. while i am aware of the issue of creation of multiple accounts with one email in earlier versions of spotify, I am not sure if that has ...
Spotify Star
490 Views
1 replies
0 likes
Everytime I click my account and click settings, it only come up with one setting, language, and I can't find the explicit content setting. My premuim manager hasn't blocked my content, so what do I do?
Everytime I click my account and click settings, it only come up with one setting, language, and I can't find the explicit content setting. My premuim manager hasn't blocked my content, so what do I ...
Not applicable
2413 Views
8 replies
1 likes
Hello. How I can make the Pet Playlist? I can't find the real page where I can make my own pets playlist... Can you tell me the page?? I already tried the pages what I saw on internet, but they are not working. Please tell me the real page!:( Elsa
Hello. How I can make the Pet Playlist? I can't find the real page where I can make my own pets playlist... Can you tell me the page?? I already tried the pages what I saw on internet, but they are n...
Spotify
10447 Views
8 replies
0 likes
Plan Free/ Country United Kingdom Device Samsung galaxy note 20 ultra Operating System Android My Question or Issue I have tried to change my email but every time I try I get this: "For your protection, we are unable to process your request at the mo...
Plan Free/ Country United Kingdom Device Samsung galaxy note 20 ultra Operating System Android My Question or Issue I have tried to ch...
Casual Listener
459 Views
2 replies
0 likes
PlanFamily Plan PremiumCountryUnited StatesDeviceiPhone 15, Tesla Model 3, 2024Operating SystemOS 10 My Question or Issue I can't use the Spotify App on my Tesla after logging out. At first, it stopped working after I downgraded from the Family Plan,...
Plan Family Plan Premium Country United States Device iPhone 15, Tesla Model 3, 2024 Operating System OS 10 My Question or Issue I can't use the Spotify App on my Tesla after...
Casual Listener
466 Views
2 replies
0 likes
My premium account has disappeared
My premium account has disappeared
Spotify Star
152 Views
1 replies
0 likes
Não consigo aceder a minha conta, pois troquei de telemóvel e agora não consigo.
Não consigo aceder a minha conta, pois troquei de telemóvel e agora não consigo.
Spotify Star
162 Views
1 replies
0 likes
