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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 264157 Views
  • 790 replies
  • 81 likes
  • Account
  • 264157 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129260 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129260 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72143 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72143 Views
  • 63 replies
  • 8 likes

Solved!! Why is Spotify forcing me to buy premium?

One of my top heard albums, suddenly became a premium feature. All the songs are greyed out and if I search it, it says "You have discovered a premium feature". It gives an option "Find how to listen to this song" and then redirects you to the premiu...

  • Casual Listener
  • One of my top heard albums, suddenly became a premium feature. All the songs are greyed out and if I search it, it says "You have discovered a premium feature". It gives an option "Find how to listen...
  • Freddyfred76
  • Visitor
  • 2637 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2637 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't login - "Something went wrong"

I am trying to login on my iPhone, but I keep getting a generic "Something went wrong" error message. I use the same login on my Mac with no issues. What to do?

  • Newbie
  • I am trying to login on my iPhone, but I keep getting a generic "Something went wrong" error message. I use the same login on my Mac with no issues. What to do?
  • rogiervanderheide
  • Visitor
  • 10840 Views
  • 25 replies
  • 0 likes
  • Login
  • 10840 Views
  • 25 replies
  • 0 likes

Superuser Contribution Why can’t I disable group sessions completely?

When i listen to music on a phone call I have no choice but to join a group session. I would not like to do that anymore at all. Since every time i end the session and play music again it puts me back onto a group session.

  • Visitor
  • When i listen to music on a phone call I have no choice but to join a group session. I would not like to do that anymore at all. Since every time i end the session and play music again it puts me bac...
  • AlejaR
  • Moderator
  • 1332 Views
  • 3 replies
  • 0 likes
  • 1332 Views
  • 3 replies
  • 0 likes

Не работает в Украине а именно в Донецкой обл. город Краматорск

Не работает приложение на компьютера не офицальный сайт и даже на телефоне тоже не работает,работает только с впн или проксиPlanFreeCountryUkraineDevice(Honor 9 Lite)Operating System(Windows 10 PRO) My Question or Issue

  • Visitor
  • Не работает приложение на компьютера не офицальный сайт и даже на телефоне тоже не работает,работает только с впн или прокси Plan Free Country Ukraine Device (Honor 9 Lite) Operating System (...
  • 104 Views
  • 0 replies
  • 1 likes
  • Account
    Free
  • 104 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution How do i rate a podcast

PlanFreeCountryAustraliaDevicehp computerOperating SystemWindows 10 My Question or Issuehow do i rate a podcast

  • Visitor
  • Plan Free Country Australia Device hp computer Operating System Windows 10   My Question or Issue how do i rate a podcast  
  • fraktalisman
  • Roadie
  • 45229 Views
  • 3 replies
  • 9 likes
  • Subscription
  • 45229 Views
  • 3 replies
  • 9 likes

Superuser Contribution Random Devices Connecting To Account

PlanPremiumCountryUnited States of America My Question or IssueRandom phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the devices connected its always a different name (ie. Ivy’s IPhone). In...

  • Visitor
  • Plan Premium Country United States of America   My Question or Issue Random phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the ...
  • br850rw
  • Visitor
  • 4385 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 4385 Views
  • 4 replies
  • 0 likes

How do I remove my credit card information?

I've just cancelled my premium subsciption and want to delete my credit card info. I've searched everywhere and couldn't find an option to do it.It seems like Spotify does not let you do it, and it's just horrible service!

  • Newbie
  • I've just cancelled my premium subsciption and want to delete my credit card info. I've searched everywhere and couldn't find an option to do it. It seems like Spotify does not let you do it, and it...
  • itsdanriley
  • Gig Goer
  • 71 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 71 Views
  • 2 replies
  • 0 likes

can't login and have no way to get it back

PlanPremiumCountry DeviceAll devices, including android devices, desktop...Operating SystemAndroid 11, window 10, windows 11 My Question or IssueHi, I have a very old spotify account. I think it's over 10+ years and maybe it's not link to any e-mail ...

  • Visitor
  • Plan Premium Country   Device All devices, including android devices, desktop... Operating System Android 11, window 10, windows 11   My Question or Issue Hi, I have a very old ...
  • itsdanriley
  • Gig Goer
  • 78 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 78 Views
  • 2 replies
  • 0 likes

I m getting premium service but i didn't ask for it

PlanFreeCountryArgDeviceMotorola a12Operating SystemAndroid My Question or IssueMy account has recently changed to premium service, wich i enjoy, but didn't ask for it so i'm worried that i'm getting charged for it in anyway. Is it a publicitary camp...

  • Visitor
  • Plan Free Country Arg Device Motorola a12 Operating System Android   My Question or Issue My account has recently changed to premium service, wich i enjoy, but didn't ask for it so i'm...
  • itsdanriley
  • Gig Goer
  • 62 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
  • 62 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists Being Falsely Reported!!!

I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically r...

  • Regular
  • I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone ...
  • Maracas
  • Regular
  • 13989 Views
  • 94 replies
  • 57 likes
  • Account
  • 13989 Views
  • 94 replies
  • 57 likes

Superuser Contribution Android to Apple. Now I can't connect because every known email address seems to be invalid

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently switched from an Android phone to an Apple phone requiring my account to be reset...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recent...
  • MihailY
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 accounts same name issue

FreeFrancePC 8.1 Asus Hi, I'm an artist I created 2 accounts by mistake last year (one listener, one artist) with the same name. I would like to connect to my artist page to edit some info but all I can do is to connect to the listener one. And I wan...

  • Visitor
  • Free France PC 8.1 Asus   Hi,    I'm an artist I created 2 accounts by mistake last year (one listener, one artist) with the same name. I would like to connect to my artist page ...
  • Lyubka
  • Moderator
  • 83 Views
  • 1 replies
  • 0 likes
  • Account
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution Walmart+

I am a Walmart+ customer and I saw online that I can get Spotify premium for 6 months for free and have the following code: [Moderator edit] Where do I add this code so I can change my basic plan to premium?

  • Visitor
  • I am a Walmart+ customer and I saw online that I can get Spotify premium for 6 months for free and have the following code: [Moderator edit] Where do I add this code so I can change my basic pla...
  • Lyubka
  • Moderator
  • 608 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 608 Views
  • 5 replies
  • 0 likes

Superuser Contribution Re-connect facebook, error occurs

When Spotify didn't show the friend's activity, I tried to dis- and reconnect facebook. Problem: I can't reconnect. Error: "Login ErrorThere is an error in logging you into this application. Please try again later."Solutions I tried:1) Make sure Spot...

  • Casual Listener
  • When Spotify didn't show the friend's activity, I tried to dis- and reconnect facebook. Problem: I can't reconnect. Error: "Login Error There is an error in logging you into this application. Please...
  • itsdanriley
  • Gig Goer
  • 147 Views
  • 5 replies
  • 0 likes
  • 147 Views
  • 5 replies
  • 0 likes

Alexa account linking gives error

My Spotify and Alexa accounts were previously linked and working , however, I’d accidentally tapped ‘Forget device’ for the Echo we use as a speaker. At the advice of another forum, I disabled the Spotify skill in Alexa and re-enabled it. However, -a...

  • Casual Listener
  • My Spotify and Alexa accounts were previously linked and working , however, I’d accidentally tapped ‘Forget device’ for the Echo we use as a speaker. At the advice of another forum, I disabled the Sp...
  • proftanda
  • Casual Listener
  • 111 Views
  • 2 replies
  • 0 likes
  • Account
  • 111 Views
  • 2 replies
  • 0 likes

Spotify logging me out

PlanPremiumCountry DeviceiPhone 12 pro max Operating SystemiOS 16.1 My Question or IssueEach day I open Spotify I have to sign in again since it keeps logging me out. It has come to the point where it is frustrating to use the app as sometimes the wi...

  • Visitor
  • Plan Premium Country   Device iPhone 12 pro max    Operating System iOS 16.1   My Question or Issue Each day I open Spotify I have to sign in again since it keeps loggin...
  • itsdanriley
  • Gig Goer
  • 65 Views
  • 1 replies
  • 0 likes
  • Login
  • 65 Views
  • 1 replies
  • 0 likes

Spotify is charging my premium account but i am still in free version

PlanFree/PremiumCountryUruguayDeviceIphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have acquired premium version years ago, but I have to change my cellphone and my spotify is in free version, while I am still ...

  • Newbie
  • Plan Free/Premium Country Uruguay Device Iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have acquired premium version years ago, but...
  • itsdanriley
  • Gig Goer
  • 81 Views
  • 2 replies
  • 0 likes
  • Account
  • 81 Views
  • 2 replies
  • 0 likes

Superuser Contribution Foreign currency fee charged for Australian account

PlanPremium DuoCountryAustraliaDevice(iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016)Operating System(iOS 10, macOS Mojave, Windows 10,etc.) My Question or IssueI changed to Duo Premium plan with payment method (PayPal linked to Australian CC...

  • Newbie
  • Plan Premium Duo Country Australia Device (iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016) Operating System (iOS 10, macOS Mojave, Windows 10,etc.)   My Question or Issue I cha...
  • rokheli
  • Visitor
  • 1538 Views
  • 11 replies
  • 3 likes
  • Account
    Subscription
  • 1538 Views
  • 11 replies
  • 3 likes