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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76508 Views

28 replies

0 likes

  • 76508 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94357 Views

9 replies

2 likes

Account
Login
  • 94357 Views
  • 9 replies
  • 2 likes

Solved!! I need my music taken down off Spotify

I've just received an email back from Spotify Artist Support,I'm guessing the email just wasn't read properly or it was an automated response. email:I’m ‘********’, awful name I know.A couple of years ago I made a few tracks, some guy named *********...

Visitor

  I've just received an email back from Spotify Artist Support, I'm guessing the email just wasn't read properly or it was an automated response.   email: I’m ‘********’, awful name I ...

fre1n

Visitor

7658 Views

3 replies

0 likes

Account
Other
Security
  • 7658 Views
  • 3 replies
  • 0 likes

Hello! My account was deleted and I need help

My account was deleted without my knowledge (Not by Spotify, by a person. Won't go into the details), and I need help recovering my playlists. Is there any way I can do that?

Visitor

My account was deleted without my knowledge (Not by Spotify, by a person. Won't go into the details), and I need help recovering my playlists. Is there any way I can do that?

ribezaz

Spotify Star

282 Views

1 replies

1 likes

Account
  • 282 Views
  • 1 replies
  • 1 likes

I’m beginning to get tired waiting for this AI DJ to get to my country

PlanPremiumCountryIsraelOperating System(iOS.) My Question or IssueI have bee a premium member for yearsand since the release of DJ AII have been patiently waiting for it with each new update. I DO NOT understand WHY you would release it gradually to...

Roadie

  Plan Premium Country Israel Operating System (iOS.)   My Question or Issue I have bee a premium member for years and since the release of DJ AI I have been patiently waiting fo...

efi148

Newbie

2558 Views

5 replies

5 likes

Premium
  • 2558 Views
  • 5 replies
  • 5 likes

Payment to Spotify SE

Hi!I have a Family premium, and i live in Norway.I Looked trough payments in my bank account and realized that I pay for Spotify to times a month every month. One time to Spotify family and one time 139,- to SpotifySE. What is this last one? How can ...

Visitor

Hi! I have a Family premium, and i live in Norway. I Looked trough payments in my bank account and realized that I pay for Spotify to times a month every month. One time to Spotify family and one t...

Billy-J

Spotify Star

333 Views

1 replies

0 likes

Account
Other
Subscription
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help asap

Heyyyy, I need help, I have a dell pc and im trying to connect it to my ps5,

Casual Listener

Heyyyy, I need help, I have a dell pc and im trying to connect it to my ps5,

Xx_progamer10_xX

Casual Listener

2267 Views

4 replies

0 likes

Other
  • 2267 Views
  • 4 replies
  • 0 likes

Superuser Contribution New Mac, cannot log in

PlanPremiumCountryUSEDevice2025 M5 Macbook ProOperating SystemOSX Tahoe 26.1 My Question or IssueNew laptop arrived today, I promptly updated the OS and tried to install Spotify. It hangs at the login. I have gotten accounts error 4 and accounts erro...

Newbie

Plan Premium Country USE Device 2025 M5 Macbook Pro Operating System OSX Tahoe 26.1   My Question or Issue New laptop arrived today, I promptly updated the OS and tried to install Spot...

OscarDC

Moderator

292 Views

1 replies

0 likes

Login
Premium
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old Email Still in Use After Deleting Spotify Account

PlanNoneCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid 10 My Question or IssueI recently deleted my Spotify account in order to create a new one. Spotify already sent the farewell e-mail verification to delete my account and the react...

Casual Listener

Plan None Country Philippines Device Samsung A7 2018 Operating System Android 10   My Question or Issue I recently deleted my Spotify account in order to create a new one. Spotify alre...

SPKonissis

Casual Listener

9465 Views

5 replies

1 likes

Account
  • 9465 Views
  • 5 replies
  • 1 likes

unable to make a payment

PlanPremium StudentCountryUSAMy Question or Issue:I have a verified student account in the U.S., but I’m unable to complete a payment. The issue appears to be on Spotify’s side. I’ve tried four different credit cards from various banks as well as Pay...

Newbie

Plan Premium Student Country USA My Question or Issue: I have a verified student account in the U.S., but I’m unable to complete a payment. The issue appears to be on Spotify’s side. I’ve tried ...

202 Views

0 replies

0 likes

Account
Premium
Subscription
  • 202 Views
  • 0 replies
  • 0 likes

Change primary account for listening to books

PlanFamily PremiumCountryUSA y Question or IssueI have the family account, but my wife has her user account under the family account. She wants to use Spotify for listening to books on the app, but she does not have access to the 15 hours provided, a...

Visitor

  Plan Family Premium Country USA    y Question or Issue I have the family account, but my wife has her user account under the family account. She wants to use Spotify for liste...

Hauptnutzer

Visitor

559 Views

2 replies

0 likes

Account
Subscription
  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution Monthly listeners are not updating.

I am getting streams on my song, but the monthly listeners and streams are not updating.The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, to my understanding. support seemed to be very untraine...

Visitor

I am getting streams on my song, but the monthly listeners and streams are not updating. The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, ...

scottwl81

Newbie

11325 Views

4 replies

0 likes

  • 11325 Views
  • 4 replies
  • 0 likes

Forgot password, Logged out, Forgotten email

PlanFreeCountryUSDeviceiPhone 12Operating SystemiOS 15My Question or IssueI tried to change my email on my Spotify account and it told me to try again later. Then I logged out, thinking I could log back in with Apple. But then it turned out my Apple ...

Visitor

Plan Free Country US Device iPhone 12 Operating System iOS 15 My Question or Issue I tried to change my email on my Spotify account and it told me to try again later. Then I logged out, thin...

Rayrainy

Newbie

404 Views

2 replies

0 likes

Account
  • 404 Views
  • 2 replies
  • 0 likes

Superuser Contribution unable to listen to podcast

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

248 Views

1 replies

0 likes

Account
Premium
  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Olvide mi contraseña

Hace unos días Facebook, dio de baja mi cuenta, esta estaba ligada a mi cuenta Spotify Premium Familiar, di de baja mi cuenta de Facebook, mi problema es que el correo y contraseña anterior con el que la registro se me olvidó, solo iniciaba con Faceb...

Casual Listener

Hace unos días Facebook, dio de baja mi cuenta, esta estaba ligada a mi cuenta Spotify Premium Familiar, di de baja mi cuenta de Facebook, mi problema es que el correo y contraseña anterior con el qu...

AlejaR

Moderator

552 Views

3 replies

1 likes

Account
Login
Premium
Security
  • 552 Views
  • 3 replies
  • 1 likes

Superuser Contribution Email taken?

I decided to use a different email on my spotify account but it was being used by an old account I used to have. What I did was I delete or closed that account so I could use that email on my main spotify account I use now. After 2 weeks now of the a...

Casual Listener

I decided to use a different email on my spotify account but it was being used by an old account I used to have. What I did was I delete or closed that account so I could use that email on my main sp...

clownnn

Newbie

486 Views

2 replies

0 likes

Other
  • 486 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple Artist Accounts

PlanFree/PremiumCountryLondon Device(iPhone 4s, iPhone 5, iPhone X, Huawei P Smart, MacBook Pro etc.)Operating System(iOS 9, iOS 10, macOS Sierra 10, Android Oreo, Windows 10, etc.) My Question or IssueHi there, I am a producer and artist, I want to ...

Newbie

Plan Free/Premium Country London   Device (iPhone 4s, iPhone 5, iPhone X, Huawei P Smart, MacBook Pro etc.) Operating System (iOS 9, iOS 10, macOS Sierra 10, Android Oreo, Windows 1...

Yordan

Moderator

9560 Views

6 replies

0 likes

Account
Other
  • 9560 Views
  • 6 replies
  • 0 likes

How do I found out how old my account is?

I thought at one point, there was a part of your account that showed its age. Is that feature no longer available or is it hidden?

Casual Listener

I thought at one point, there was a part of your account that showed its age. Is that feature no longer available or is it hidden?        

JuniorMancuelloMusic

Roadie

387 Views

2 replies

0 likes

Account
  • 387 Views
  • 2 replies
  • 0 likes

Browser Denied Sign-In

Spotify no longer works for anyone at my company. When it does work it forces you to do a 3 minute kapcha of which does not accept correct responses. Three consecutive weeks have passed since I was last able to sign into Spotify successfully. There a...

Visitor

Spotify no longer works for anyone at my company. When it does work it forces you to do a 3 minute kapcha of which does not accept correct responses. Three consecutive weeks have passed since I was l...

Billy-J

Spotify Star

222 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old man needs help.

I'm pretty sure I joined Spotify during December while in Medellin, Colombia. It won't recognize me here in Georgia, USA. Can you teach an old dog new tricks? I am on a MacPro 2019.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pr...

Visitor

I'm pretty sure I joined Spotify during December while in Medellin, Colombia. It won't recognize me here in Georgia, USA. Can you teach an old dog new tricks? I am on a MacPro 2019. Plan Free/Premi...

Eni

Moderator

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

changing email of my premiun account which was used to open another account by mistake

PlanPremiumCountryItalyDevicesamsung flip 4Operating SystemAndroid My Question or IssueI have changed my email address of which I used to open another sportify account by mistake. I cancelled that account to keep my original family premium account of...

Visitor

Plan Premium Country Italy Device samsung flip 4 Operating System Android    My Question or Issue I have changed my email address of which I used to open another sportify account ...

ribezaz

Spotify Star

206 Views

1 replies

1 likes

Account
  • 206 Views
  • 1 replies
  • 1 likes

password correct, but can't login

PlanFree/PremiumCountryAustraliaDevice(iPhone 13Operating System(iOS 10,My Question or IssueI have reset my password on my computer, but when I try and login on my phone it tells me my password is incorrect!

Visitor

Plan Free/Premium Country Australia Device (iPhone 13 Operating System (iOS 10, My Question or Issue I have reset my password on my computer, but when I try and login on my phone it tells me...

Billy-J

Spotify Star

148 Views

1 replies

0 likes

Login
  • 148 Views
  • 1 replies
  • 0 likes