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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80486 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654113 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734598 Views
18 replies
29 likes
My old friend (we're not friends anymore) uses my Spotify, and I don't want her to anymore, but she won't remove it. I want to remove it myself, but I don't know how, and I know she won't give it up.
My old friend (we're not friends anymore) uses my Spotify, and I don't want her to anymore, but she won't remove it. I want to remove it myself, but I don't know how, and I know she won't give it up.
Moderator
234 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 11 My Question or IssueAs the subject title says, I'm pretty sure someone has gained access to Capcom Sound Team's Spotify profile and is currently releasing songs through it.The profile is...
Plan Premium Country Brazil Device Desktop Operating System Windows 11 My Question or Issue As the subject title says, I'm pretty sure someone has gained access to Capcom Sound Team'...
Casual Listener
319 Views
2 replies
2 likes
Hi All I have a client with a Disability I support they really need to cancel their Spotify as they can't afford it. Problem is due to their disability they can't remember any passwords for the email they.used or the Spotify account. He knows his ema...
Hi All I have a client with a Disability I support they really need to cancel their Spotify as they can't afford it. Problem is due to their disability they can't remember any passwords for th...
Spotify Star
204 Views
1 replies
0 likes
My Question or IssueWhen I try to login to my account, it just loads over and over again and I can not successfully login.
My Question or Issue When I try to login to my account, it just loads over and over again and I can not successfully login.
Moderator
256 Views
1 replies
0 likes
Premium, USAiPhone 16 Pro, running iOS 18.5AND MacBook Pro, running Sequoia 15.4.1My Question or IssueMy Premium account is paid up, and Spotify works fine on my laptop, but my iPhone app insists my last payment didn't go through, and is trying to ge...
Premium, USA iPhone 16 Pro, running iOS 18.5 AND MacBook Pro, running Sequoia 15.4.1 My Question or Issue My Premium account is paid up, and Spotify works fine on my laptop, but my iPhone app ins...
Spotify Star
235 Views
1 replies
0 likes
My Question or IssueI have my account registered to my Yahoo email, and want to change it to my Gmail email.Couple weeks ago it said email was taken, so I logged in with it via google and deleted it. I waited the week for the deletion to complete, an...
My Question or Issue I have my account registered to my Yahoo email, and want to change it to my Gmail email. Couple weeks ago it said email was taken, so I logged in with it via google and deleted...
Not applicable
318 Views
2 replies
0 likes
Setting up an older MacBook Air to be music/spotify machine. OS 10.12.6. Spotify site doesn't work in its Safari or Chrome browsers. Fine. I downloaded the app. Login fails. Says I've got the wrong PW/ID. I don't. I've tried a dozen times, quintuple ...
Setting up an older MacBook Air to be music/spotify machine. OS 10.12.6. Spotify site doesn't work in its Safari or Chrome browsers. Fine. I downloaded the app. Login fails. Says I'...
Spotify Star
225 Views
1 replies
0 likes
My husband and I want to set up a duo premium subscribtion. However, I want to listen to audiobooks, so I will have to be the manager of the account and invite him. However, will he be able to keep all his settings, playlists and favorites if he join...
My husband and I want to set up a duo premium subscribtion. However, I want to listen to audiobooks, so I will have to be the manager of the account and invite him. However, will he be able to keep a...
Casual Listener
1191 Views
5 replies
0 likes
i accidentally clicked add account on the mobile app in my phone and for some reason spotify decided to log me out completely, i do not know the email or password as i created the account years ago, i have alot on there. ive searched the user and fou...
i accidentally clicked add account on the mobile app in my phone and for some reason spotify decided to log me out completely, i do not know the email or password as i created the account years ago, ...
Spotify Star
282 Views
1 replies
0 likes
I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using he...
Visitor
1159 Views
5 replies
0 likes
PlanFreeCountryHongKongDeviceHuawei mate30 proOperating SystemAndroid 12My Question or IssueI can't login my account on android app, but I can login on web.
Plan Free Country HongKong Device Huawei mate30 pro Operating System Android 12 My Question or Issue I can't login my account on android app, but I can login on web.
Spotify Star
467 Views
3 replies
1 likes
Plan Premium Country Argentina Device Samsung A04 - PC HP Operating System (Android, Windows) My Question or Issue Me llegó un correo de Spotify donde me indican que no pueden procesar mi pago y me solicitan cambiar el medio de pago.¿Podrían indicarm...
Plan Premium Country Argentina Device Samsung A04 - PC HP Operating System (Android, Windows) My Question or Issue Me llegó un correo de Spotify donde me ...
Spotify Star
233 Views
1 replies
0 likes
PlanFree/PremiumCountryIndiaDevice(Redmi note 11 pro plus 5g)Operating System(Android 13) My Question or Issue Can't login into Spotify account through my mobile number from app or web, my account is connected through mobile number and when logging i...
Plan Free/Premium Country India Device (Redmi note 11 pro plus 5g) Operating System (Android 13) My Question or Issue Can't login into Spotify account through my mobile numbe...
Spotify Star
2030 Views
1 replies
0 likes
I made my account using a gmail account I used to use but have since deleted. I would like to delete the account but cannot because I deleted it on my devices and can longer access it. Can someone help?
I made my account using a gmail account I used to use but have since deleted. I would like to delete the account but cannot because I deleted it on my devices and can longer access it. Can someone he...
Spotify Star
363 Views
1 replies
1 likes
Hi, My name is Bianca Petenucci Mauracheea and I'm unable to log in into my account. I tried emails, everything, and just get error. My phone before was connected automatically, and now disconnected and I can't log in. I'm a premium user and just pai...
Hi, My name is Bianca Petenucci Mauracheea and I'm unable to log in into my account. I tried emails, everything, and just get error. My phone before was connected automatically, and now disconnected ...
Visitor
792 Views
3 replies
0 likes
Need help with billing
Need help with billing
Spotify Star
334 Views
1 replies
0 likes
My account got banned, probably because I downloaded songs to my MP3 player as part of a digital detox. Now I cannot login using my e-mail or username because it's not attached to an account, and I can't reset/make new account because the username/e-...
My account got banned, probably because I downloaded songs to my MP3 player as part of a digital detox. Now I cannot login using my e-mail or username because it's not attached to an account, and I c...
Spotify Star
425 Views
1 replies
1 likes
Both of my Spotify Accounts seem to be disabled. My main one which I use for music and my secondary one which I use to manage my Spotify for Artists profile.Whenever I goto login to my accounts they say the passwords incorrect on PC or on my iPhone i...
Both of my Spotify Accounts seem to be disabled. My main one which I use for music and my secondary one which I use to manage my Spotify for Artists profile. Whenever I goto login to my accounts t...
Visitor
543 Views
7 replies
1 likes
Hi, this is a sensitive topic for me.I have access to my late partners account. I listen to his music everyday. I accidentally deleted a few songs from his liked songs. If I was to raise this with Spotify, will they delete his account?I'd be mortifie...
Hi, this is a sensitive topic for me. I have access to my late partners account. I listen to his music everyday. I accidentally deleted a few songs from his liked songs. If I was to raise this with...
Not applicable
404 Views
2 replies
0 likes
PlanPremium FamilyCountryIrelandDeviceAmazon tabletOperating SystemAndroid My Question or IssueSpotify was accidentally deleted from my daughters tablet. She has a profile on our Family Premium account, though she doesn't have an email address so we'...
Plan Premium Family Country Ireland Device Amazon tablet Operating System Android My Question or Issue Spotify was accidentally deleted from my daughters tablet. She has a profile on...
Spotify Star
347 Views
1 replies
0 likes
