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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80453 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654009 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734483 Views
18 replies
29 likes
When I am playing a track from my laptop (2015 Lenovo X1 Carbon) through my Bluetooth speaker (Alexa), it will randomly drop sound but the Spotify app shows that the music is still playing. This is what I have tried so far:1. Uninstalled my Bluetooth...
When I am playing a track from my laptop (2015 Lenovo X1 Carbon) through my Bluetooth speaker (Alexa), it will randomly drop sound but the Spotify app shows that the music is still playing. This is w...
1383 Views
0 replies
0 likes
Hi, i have premium family and have had for about a year. All works ok with 4 family members incliding me as the main account holder.i have invited a fifth family member (same address as mine).The invite has been sent ok and the invite email has been ...
Hi, i have premium family and have had for about a year. All works ok with 4 family members incliding me as the main account holder. i have invited a fifth family member (same address as mine). The...
368 Views
0 replies
1 likes
After resetting my password once thinking it's probably just an app issue then to my surprise that there were songs that are definitely not my preferences in my library. After a few days, I got logged out AGAIN, after going through the whole resettin...
After resetting my password once thinking it's probably just an app issue then to my surprise that there were songs that are definitely not my preferences in my library. After a few days, I got logge...
Newbie
414 Views
1 replies
0 likes
My facebook and spotify account are not linked but everytime I log into my spotify account I get a log in notificaiton on facebook. How do I stop spotify from login into my facebook?
My facebook and spotify account are not linked but everytime I log into my spotify account I get a log in notificaiton on facebook. How do I stop spotify from login into my facebook?
Not applicable
1289 Views
2 replies
0 likes
I have created a Spotify premium account on Facebook. But I canceled this Facebook account about 5 months ago. Now, although I pay my premium account, I can not do it anymore. I'm only logged on the phone and there I can not cancel the premium accoun...
I have created a Spotify premium account on Facebook. But I canceled this Facebook account about 5 months ago. Now, although I pay my premium account, I can not do it anymore. I'm only logged on the ...
386 Views
0 replies
0 likes
Hello, Have never run into this problem before and not sure how to proceed--when I tried to log into my other account (which has Premium) this morning, it gave the error "Login failed--Unable to login, either username or password is incorrect." There...
Hello, Have never run into this problem before and not sure how to proceed--when I tried to log into my other account (which has Premium) this morning, it gave the error "Login failed--Unabl...
309 Views
0 replies
0 likes
I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei minha senha mas continuam aparecendo umas Playlists ...
I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei m...
Casual Listener
758 Views
6 replies
0 likes
I am a Premium Member on my computer, cut I can´t log in to my account on my cell, says username/email or password is incorrect. It doesn´t matter if I use my email, or username, the same happens. Password is correct, I even changed it, tried again a...
I am a Premium Member on my computer, cut I can´t log in to my account on my cell, says username/email or password is incorrect. It doesn´t matter if I use my email, or username, the same happens. Pa...
Regular
298 Views
1 replies
0 likes
Hi. Almost a year ago, I linked my Spotfy account to a PlayStation Network account, the problem is that account was deleted and I forgot its details. Now, everytime I try to connect this account to a new PlayStation Network I get an error message say...
Hi. Almost a year ago, I linked my Spotfy account to a PlayStation Network account, the problem is that account was deleted and I forgot its details. Now, everytime I try to connect this account to a...
Community Legend
408 Views
1 replies
0 likes
I payed my 12 month subscription Dec 1 2017 using the the offer only pay 10 month. Today I registrered Spotify Family. How does these two price plans relate?
I payed my 12 month subscription Dec 1 2017 using the the offer only pay 10 month. Today I registrered Spotify Family. How does these two price plans relate?
Spotify Star
872 Views
1 replies
0 likes
I have an account that is connected to facebook. I use it on my computer but now i want to use it also on my phone. It wouldn't connect so i found what my username is. However, in order to connect with the username it asks me for a password which i h...
I have an account that is connected to facebook. I use it on my computer but now i want to use it also on my phone. It wouldn't connect so i found what my username is. However, in order to connect wi...
347 Views
0 replies
0 likes
hi guys! I can't seem to complete my registration with the family subscription that was sent over to me, everytime I clicked accept invites and sync/or use my facebook ccount I only see the account preview amd nothing else, supposedly that part is to...
hi guys! I can't seem to complete my registration with the family subscription that was sent over to me, everytime I clicked accept invites and sync/or use my facebook ccount I only see the acco...
276 Views
0 replies
0 likes
Today, while cleaning out songs that I don't listen to from my 'Songs' tab, I accidentally deleted every song i've saved from the past few months. I thought there would be a way to simply restore them via an undo button or something similar but I had...
Today, while cleaning out songs that I don't listen to from my 'Songs' tab, I accidentally deleted every song i've saved from the past few months. I thought there would be a way to simply restore the...
Spotify Star
24305 Views
2 replies
1 likes
Hi, I am trying to upgrade to a Premium account but am currently in the DR Congo for work. I am Canadian but started this account while overseas so it doesn’t want to accept my Cdn credit card or my postal code and puts my country in a US. When I try...
Hi, I am trying to upgrade to a Premium account but am currently in the DR Congo for work. I am Canadian but started this account while overseas so it doesn’t want to accept my Cdn credit card or my ...
Not applicable
325 Views
1 replies
0 likes
Hello everyone! I've set up an account and want to start the free trial of the premium. I'm from the UK, on a U.K phone but currently in Indonesia for a few months. If I try to enter card details to join up for premium it says it's not available in m...
Hello everyone! I've set up an account and want to start the free trial of the premium. I'm from the UK, on a U.K phone but currently in Indonesia for a few months. If I try to enter card de...
Regular
388 Views
1 replies
0 likes
WHy my username is just some random code?
WHy my username is just some random code?
Spotify Star
1112 Views
1 replies
0 likes
Is it impossible to fix? If so..just let me pick the artists myself!!
Is it impossible to fix? If so..just let me pick the artists myself!!
542 Views
0 replies
0 likes
Ao cadastrar minha conta estudante nao conseguir enviar os comprovantes, ao clicar sobre carregar os arquivos o mesmo nao ia e o valor ja foi debitado no meu cartao e no app esta que nao sou premium. O que devo fazer?
Ao cadastrar minha conta estudante nao conseguir enviar os comprovantes, ao clicar sobre carregar os arquivos o mesmo nao ia e o valor ja foi debitado no meu cartao e no app esta que nao sou premium....
Spotify Star
405 Views
1 replies
0 likes
Can not login via Facebook. Very frustrating.
Can not login via Facebook. Very frustrating.
Spotify Star
517 Views
1 replies
0 likes
Okay, so I doubt I am the only person having this problem. I have looked it up on the forum and people have talked about it. However, the "solutions" have not worked for me. So I have seen many accounts where they have customize covers for their play...
Okay, so I doubt I am the only person having this problem. I have looked it up on the forum and people have talked about it. However, the "solutions" have not worked for me. So I have seen many accou...
Community Legend
1625 Views
3 replies
0 likes
