Can't connect through WiFi

[stahmjoh]

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Problems started when upgrading Spotify to 3.0.0.1124. I am running on Galaxy S5 Android 5.0.

[Jordi]

Hi there and welcome to the community,

Could you try doing a full reinstallation of the app, including removing your local cache/data files.

[T68L]

Got the same issue on my HTC One M7. Spotify works fine on 4g but throws into offline mode when connected to our wifi router. Other apps and browser works just fine on the same wifi. 
Have tried a full reinstallation of the Spotify app (after clearing data and cache) with out success.

Spotify works fine on other android phones on the same wifi network.

So it seems as it´s something wrong with my phone ore account. What can it be and how can I solve it? Thanks for any help!

[stahmjoh]

Hi Jordi,

I think that I have done so, uninstalled the app and re-installed it once again. Unfortunately the issue still remains.

Regards

Johan

[Pavlete]

I have exactly the same problem here. Offline mode off, with wifi I got the no internet connection message, switching off the wifi makes the App going online. Reinstalling is not working.

My device is a Motorola Moto G 2, App version 3.0.0.1124

[Ruanswi]

Same problem here. I have an iPhne6 (iOS8.3).
Did uninstall/reinstall already. Please assist someone

[pleszczak]

The same issue. Samsung S4. Full reinstall did not help.

[ReneeAitken]

I too am having the same issue. Wifi connection worked fine with a free account, but since upgrading it to premium, it no longer works over a WiFi connection.
Using a HTC One Mini

[HandsomeJim]

Same problem. Nexus 5, have been on Premium for months , so there's no change there. Suspect it's related to the Spotify update mentioned by OP. Tried cache clearing, re-installing, resetting router, setting up port forwarding, trying on another device, and no dice on any of them. Works fine on PC, works fine through the mobile data.

[ncbluehog]

same issue for past couple days on Galaxy S5