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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400770 Views

549 replies

35 likes

Account
Free
  • 400770 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8609 Views

0 replies

7 likes

  • 8609 Views
  • 0 replies
  • 7 likes

i cant download song

im on online mode.i have turned on the cellular setting on.but when i want to download songs it tells me to go to setting to use cellular data to download songs

Casual Listener

im on online mode.i have turned on the cellular setting on.but when i want to download songs it tells me to go to setting to use cellular data to download songs

Flxw808

Newbie

741 Views

6 replies

0 likes

  • 741 Views
  • 6 replies
  • 0 likes

Superuser Contribution Samsung Watch 4 Classic Playback

PlanSpotify Premium DuoCountryUnited StatesDeviceSamsung Galaxy S21 Paired with Samsung Watch 4Operating SystemPhone: Android 12 / Watch: One UI 3.0/ System Version 11My Question or IssueI downloaded music to my Samsung Watch 4 Classic. When I try to...

Casual Listener

Plan Spotify Premium Duo Country United States Device Samsung Galaxy S21 Paired with Samsung Watch 4 Operating System Phone: Android 12 / Watch: One UI 3.0/ System Version 11 My Question or I...

astrobird

Casual Listener

2386 Views

7 replies

0 likes

downloaded music
Samsung
watch 4
Watch 4 Classic
  • 2386 Views
  • 7 replies
  • 0 likes

Superuser Contribution [android] play local files on SD card

I know you can sink local files from your PC onto your phone with premium, but is there anyway I can listen to the music I have downloaded onto my SD card? I want to be able to access that through Spotify .

Newbie

I know you can sink local files from your PC onto your phone with premium, but is there anyway I can listen to the music I have downloaded onto my SD card? I want to be able to access that through Sp...

Jeremy

Spotify Legend

4585 Views

5 replies

0 likes

  • 4585 Views
  • 5 replies
  • 0 likes

Superuser Contribution Old mini-player UI & missing setting

Hi. I have two problems. I created a second account and compared it to my old one.1. My mini-player still has the old interface. My second account doesn't have it.2. in the settings of my "normal" account the setting "canvas" is missing, which is not...

Visitor

Hi. I have two problems. I created a second account and compared it to my old one. 1. My mini-player still has the old interface. My second account doesn't have it. 2. in the settings of my "normal...

Jeremy

Spotify Legend

528 Views

1 replies

0 likes

App & Features
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Automotive] Search view needs refinement

PlanPremiumCountryNorway DevicePolestar 2Operating SystemAAOS 10 My Question or IssueWhen using the search function, there's at least two issues that makes it less user-friendly and more scary to use as you're driving.- It does not show a list of the...

Regular

Plan Premium Country Norway   Device Polestar 2 Operating System AAOS 10   My Question or Issue When using the search function, there's at least two issues that makes it less use...

Gwareth

Regular

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Superuser Contribution Petition Spotify to fix the SD card bug

PlanPremiumCountryAustraliaDeviceSamsung S20 FEOperating SystemAndroid My Question or IssueLike many users on this forum. I am unable to make downloaded songs remain on my SD card after a device reboot. Every time i reboot, Spotify forgets the SD car...

Newbie

Plan Premium Country Australia Device Samsung S20 FE Operating System Android   My Question or Issue Like many users on this forum. I am unable to make downloaded songs remain on my ...

Eni

Moderator

404 Views

1 replies

1 likes

  • 404 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution is not operating correctly.

Plan: PremiumCountry: ENGDevice: Fairphone FP4 5GOperating System: Android 11 My Question or IssueI am not able to utilise the Google Play Store, so I have installed Spotify from . The files that have been “attached” are proof that the result is obvi...

Music Fan

Plan: Premium Country: ENG Device: Fairphone FP4 5G Operating System: Android 11   My Question or Issue I am not able to utilise the Google Play Store, so I have installed Spotify from &l...

Elena

Moderator

1568 Views

5 replies

0 likes

  • 1568 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Feature Request] Make skipping to previous track more accessible

PlanPremiumCountryGermanyDeviceXiaomi Poco X3 NFCOperating SystemMIUI 12My Question or Issue Hello everyone, would it be possible to add an accessibility setting that allows to change the apps behavior in terms of skipping to the previous track more ...

Newbie

Plan Premium Country Germany Device Xiaomi Poco X3 NFC Operating System MIUI 12 My Question or Issue   Hello everyone,   would it be possible to add an accessibility setting...

Jeremy

Spotify Legend

12175 Views

1 replies

0 likes

  • 12175 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song progress Bar broken again on Android

Plan: PremiumCountry: IrelandDevice: Hawei P30 proOperating System: Android 10 The issue that was recently 'fixed' with the song progress bar not displaying correctly when using Spotify Connect is happening again on my P30 Pro. The update seemed to f...

Roadie

  Plan: Premium Country: Ireland Device: Hawei P30 pro Operating System: Android 10   The issue that was recently 'fixed' with the song progress bar not displaying...

Elena

Moderator

4633 Views

5 replies

2 likes

Android
progress bar
  • 4633 Views
  • 5 replies
  • 2 likes

Spotify Muting Voice Navigation Over Bluetooth

I noticed this issue this morning when my Google Maps navigation was silent, and so I missed a turning, and I proceeded to diagnose the root cause when I got home, and I end up associating it to Spotify. I use Spotify and Google maps almost every day...

Visitor

I noticed this issue this morning when my Google Maps navigation was silent, and so I missed a turning, and I proceeded to diagnose the root cause when I got home, and I end up associating it to Spot...

dylanthomasuk

Regular

9701 Views

11 replies

3 likes

  • 9701 Views
  • 11 replies
  • 3 likes

Superuser Contribution Daily Mix 5 deleted

Happened a few days ago randomly when I clicked to open Daily Mix 5. Missing on BOTH Android app and Samsung TV app. PlanPrrmiumCountryUSADeviceSamsung Galaxy S10+App version:8.6.88.1104

Regular

Happened a few days ago randomly when I clicked to open Daily Mix 5.  Missing on BOTH Android app and Samsung TV app.  Plan Prrmium Country USA Device Samsung Galaxy S10+ App version...

Yordan

Moderator

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify tries to play on my other device!?

PlanPremiumCountryNorwayDeviceTablet and phone, both with Android 11.Operating SystemAndroid 11My Question or Issue When I use Spotify on my tablet, Spotify tries to start playing on my phone via a notification. The notification can't be deleted. I f...

Newbie

Plan Premium Country Norway Device Tablet and phone, both with Android 11. Operating System Android 11 My Question or Issue   When I use Spotify on my tablet, Spotify tries to sta...

Alex

Spotify Legend

464 Views

1 replies

0 likes

Android
playing
  • 464 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution help, i can't see my SpotifyWrapped2021

PlanFreeCountryDeviceXperia XAOperating SystemAndroid 7 My Question or IssueHello, I have a problem when trying to see my Wrapped2021 because when trying to see it the application closes. I already deleted the application data, uninstalled it and rei...

Newbie

Plan Free Country Device Xperia XA Operating System Android 7   My Question or Issue Hello, I have a problem when trying to see my Wrapped2021 because when trying to see it the applicat...

Alex

Spotify Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Since Upgrading to Android 12 Bluetooth Information is Not Correct/Missing

PlanPremiumCountryUSADevicePixel 4a & Pixel 6 ProOperating SystemAndroid 12 (SQ1A.211205.008 for 4a and SD1A.210817.036 for 6 Pro) My Question or IssueSince Upgrading to Android 12 the track length, how much time remaining, and album name does not sh...

Newbie

  Plan Premium Country USA Device Pixel 4a & Pixel 6 Pro Operating System Android 12 (SQ1A.211205.008 for 4a and SD1A.210817.036 for 6 Pro)   My Question or Issue Since ...

MafeG

Spotify Legend

6432 Views

1 replies

1 likes

  • 6432 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify reports being offline when using a custom captive portal

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A30Operating SystemAndroid 11My Question or IssueWhen using the /e/ os captive portal (the site that Android uses to check network connectivity) using the method detailed here. I noticed it only happene...

Newbie

Plan Premium Country Australia Device Samsung Galaxy A30 Operating System Android 11 My Question or Issue When using the /e/ os captive portal (the site that Android uses to check network co...

Alex

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music volume doesn't come back up on Android Auto notification

PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 11 My Question or IssueSpotify music volume lowers when there is a notification on Android Auto but the music volume is stuck on low even after the notification is over. This low volu...

Newbie

Plan Premium Country   Device Samsung Galaxy S10 Operating System Android 11   My Question or Issue Spotify music volume lowers when there is a notification on Android Auto but th...

Kiril

Moderator

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubleshooting app, music wont play (Android)

PlanPremiumCountryTheNetherlandsDeviceSamsung Galaxy s8Operating SystemAndroid 9 My Question or IssueMy music wont play on the app. It does in the webapp. If I log in on a different account on my app it works as well. But on my account the progress b...

Casual Listener

Plan Premium Country TheNetherlands Device Samsung Galaxy s8 Operating System Android 9   My Question or Issue My music wont play on the app. It does in the webapp. If I log in on a di...

Novy

Moderator

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Play Downloaded Podcasts Offline

Plan: FreeCountry: United StatesDevice: Samsung Galaxy S5 (SM-G900P)Operating System: Android 6.0.1Spotify Version: 8.6.88.1104My Question or Issue:I am having trouble getting Spotify to play downloaded podcasts (e.g., Armchair Expert) while my devic...

Casual Listener

Plan:  Free Country: United States Device: Samsung Galaxy S5 (SM-G900P) Operating System: Android 6.0.1 Spotify Version: 8.6.88.1104 My Question or Issue: I am having trouble getting Spoti...

Kiril

Moderator

7257 Views

3 replies

0 likes

Offline Access
podcast
  • 7257 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android auto and Apple CarPlay][Connect] Paid service for Android auto and Apple CarPlay

Spotify stopped working correctly with Android auto and Apple CarPlay on purpose because you are making the car Thing. But if you have an expensive car you don't want another thing on you dashboard. Why not add a subscription option to reactivate the...

Casual Listener

Spotify stopped working correctly with Android auto and Apple CarPlay on purpose because you are making the car Thing. But if you have an expensive car you don't want another thing on you dashboard. ...

Yordan

Moderator

680 Views

3 replies

0 likes

Android auto and Apple CarPlay
Connect
  • 680 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't log into new installed app on Android

PlanPremium StudentCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueI got a new phone and installed the app (as you do). I can't log in with my data, but it works just fine on the browser and the desktop app.The...

Visitor

  Plan Premium Student Country Germany Device Samsung Galaxy S20 FE Operating System Android 11   My Question or Issue I got a new phone and installed the app (as you do). I can'...

MafeG

Spotify Legend

714 Views

1 replies

0 likes

Account
Login
  • 714 Views
  • 1 replies
  • 0 likes