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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9333 Views
  • 3 replies
  • 9 likes
  • Security
  • 9333 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484805 Views
  • 979 replies
  • 111 likes
  • Account
  • 484805 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211688 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211688 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121381 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121381 Views
  • 72 replies
  • 12 likes

How to get liked songs from old unpaid account

I had my original south African account but then went to USA for seasonal work and got a American number, created a new account with same email thinking that it would link them but never did.Now I'm in new zealand permanently with a new phone, I have...

  • Visitor
  • I had my original south African account but then went to USA for seasonal work and got a American number, created a new account with same email thinking that it would link them but never did. Now I'...
  • 1 Views
  • 0 replies
  • 0 likes
  • 1 Views
  • 0 replies
  • 0 likes

Account password can’t be reset/no account found

PlanPremium DuoCountryUSDeviceiPhone My Question or IssueI have been messaging with the chat support and email support about this issue but i’m curious to see if it’s happened to anybody else/what the resolution was. I am the primary account with pre...

  • Newbie
  •   Plan Premium Duo Country US Device iPhone   My Question or Issue I have been messaging with the chat support and email support about this issue but i’m curious to see if it’s hap...
  • ribezaz
  • Spotify Star
  • 23 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 23 Views
  • 1 replies
  • 1 likes

Descargar musica

Hola a tod@s Tengo un tema con mi cuenta para descargar musica en mis dispositivos, dice que no se puede porque excedí el límite permitido.... Pero al entrar a la cuenta no se tiene dispositivos activos.. Solamente cuento 3 dispositivos activos de 5 ...

Screenshot_20250215-194636.png
  • Casual Listener
  • Hola a tod@s   Tengo un tema con mi cuenta para descargar musica en mis dispositivos, dice que no se puede porque excedí el límite permitido.... Pero al entrar a la cuenta no se tiene disposit...
  • Anyk17
  • Spotify Star
  • 885 Views
  • 3 replies
  • 0 likes
  • 885 Views
  • 3 replies
  • 0 likes

Why is there no option to pay with google pay for my account?

The help pages say there should be an option for google pay, but I only see paypal and credit cards. I have a premium duo plan in the US.

  • Visitor
  • The help pages say there should be an option for google pay, but I only see paypal and credit cards. I have a premium duo plan in the US.
  • 19 Views
  • 0 replies
  • 1 likes
  • 19 Views
  • 0 replies
  • 1 likes

Superuser Contribution Turning off login password by code instead of password

Every time I login I immediately get the password code option instead of logging in with my password. I have checked my login settings and there is nothing to delete or change. I don't want to use a code to complete the login. I want to use my passwo...

  • Newbie
  • Every time I login I immediately get the password code option instead of logging in with my password. I have checked my login settings and there is nothing to delete or change. I don't want to use a ...
  • Maria
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Make Android TV's Spotify current "Now Playing" song sync with Spotify on other devices.

Spotify syncs "Now Playing" songs across different type of devices and platforms but it isn't the case for Android TVs. If i play a song on my PC or smartphone, the current "Now Playing" track will be on displayed at the top right of the Android TV's...

  • Regular
  • Spotify syncs "Now Playing" songs across different type of devices and platforms but it isn't the case for Android TVs. If i play a song on my PC or smartphone, the current "Now Playing" track will b...
  • 16 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
  • 16 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No remove option on the family plan

Hi,I would like to remove someone from my family plan however when I go to manage the family plan (I am the administrator) the only option I get is to change the family member. I don't want anyone on my plan anymore. Help!Thanks!B

  • Casual Listener
  • Hi, I would like to remove someone from my family plan however when I go to manage the family plan (I am the administrator) the only option I get is to change the family member. I don't want anyone ...
  • lebriajr
  • Visitor
  • 8110 Views
  • 11 replies
  • 0 likes
  • Account
  • 8110 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Playlist sorting on mobile

I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent)This is across all mobile devices(iOS both ipad/phone and main android phone)This used to be a feature, i have friends w...

  • Casual Listener
  • I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent) This is across all mobile devices(iOS both ipad/phone and main andr...
  • Natalaaa47
  • Visitor
  • 503 Views
  • 7 replies
  • 0 likes
  • 503 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't login, email already in use but, can't reset the password

CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...

  • Visitor
  • Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
  • Vasil
  • Moderator
  • 6253 Views
  • 16 replies
  • 0 likes
  • Account
    Login
  • 6253 Views
  • 16 replies
  • 0 likes

Charged too early

Yesterday I checked my spotify account details to verify that I would be billed for premium on 03-20-2013, and after checking my balance today on 3-19-2013 I notice that Spotify has already taken $10 from me before I can even cancel my trial. In the ...

  • Newbie
  • Yesterday I checked my spotify account details to verify that I would be billed for premium on 03-20-2013, and after checking my balance today on 3-19-2013 I notice that Spotify has already taken $10...
  • Kittycat724
  • Visitor
  • 6338 Views
  • 15 replies
  • 0 likes
  • 6338 Views
  • 15 replies
  • 0 likes

Superuser Contribution Can't log into Spotify mobile app because it says I'm offline

PlanFree CountryNigeria DeviceGionee S11 lite (Android) My Question or IssueI am unable to log in the Spotify mobile app. After each failed attempt I get the error message that says I'm offline. I have tried logging in through Facebook, using my user...

  • Casual Listener
  • Plan Free   Country Nigeria   Device Gionee S11 lite (Android)    My Question or Issue I am unable to log in the Spotify mobile app. After each failed attempt I get the ...
  • Not applicable
  • 14852 Views
  • 31 replies
  • 1 likes
  • Login
  • 14852 Views
  • 31 replies
  • 1 likes

Superuser Contribution The short Url´s doesn´t seem to work? I created it through sptfy.com.

My short url to spotify doesn´t work, it was created through sptfy.com, but i can´t reach that page neither. It has been like this for two days now.

  • Visitor
  • My short url to spotify doesn´t work, it was created through sptfy.com, but i can´t reach that page neither. It has been like this for two days now.
  • rizzler
  • Roadie
  • 9263 Views
  • 6 replies
  • 1 likes
  • 9263 Views
  • 6 replies
  • 1 likes

How to stop automatic payments frm my a/c

By mistake I pressed always in one sputify by error. I am 80 yrs not ùsing it. How to stop itin my mobile,

  • Visitor
  • By mistake I pressed always in one sputify by error. I am 80 yrs not ùsing it. How to stop itin my mobile,
  • Sneltoo
  • Casual Listener
  • 6063 Views
  • 3 replies
  • 0 likes
  • 6063 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deactivated Premium Account

5 days my Spotify Premium Family subscription was canceled without any notification to me. I logged in and signed up for the plan again with a different credit card (just in case it was a card issue). Everything worked great and I got all of the memb...

  • Casual Listener
  • 5 days my Spotify Premium Family subscription was canceled without any notification to me. I logged in and signed up for the plan again with a different credit card (just in case it was a card issue)...
  • Not applicable
  • 968 Views
  • 3 replies
  • 0 likes
  • Account
  • 968 Views
  • 3 replies
  • 0 likes

Superuser Contribution My son's account vanished but couldn't re-register

PlanPremium familyCountryUKDeviceiPad ProOperating SystemLatest iOS My Question or IssueMy son uses the Spotify iOS app on only one device: an iPad. We've added his user onto our family plan (set up under my wife's username). Twice now, my son has ju...

Screenshot 2025-02-20 at 09.27.49.png Screenshot 2025-02-20 at 09.28.43.png
  • Newbie
  • Plan Premium family Country UK Device iPad Pro Operating System Latest iOS   My Question or Issue My son uses the Spotify iOS app on only one device: an iPad. We've added his user onto...
  • Dessi
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 116 Views
  • 1 replies
  • 0 likes

Deleted account still active

I deleted a spotify account over 2 weeks ago. Then with my account right now I tried to change my email to my new email and it won't let me because it says there's already an account with the email. Then I went to check on the account I deleted and i...

  • Visitor
  • I deleted a spotify account over 2 weeks ago. Then with my account right now I tried to change my email to my new email and it won't let me because it says there's already an account with the email. ...
  • Not applicable
  • 651 Views
  • 3 replies
  • 0 likes
  • Account
  • 651 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Losing Basic Features

It has come to my understanding, upon chatting with your customer service, that Spotify is now pushing most of its user to premium subscriptions. But, removing the basic controls one would expect of a streaming platform is probably a bad way to do it...

  • Casual Listener
  • It has come to my understanding, upon chatting with your customer service, that Spotify is now pushing most of its user to premium subscriptions. But, removing the basic controls one would expect of ...
  • Jaydennnn
  • Visitor
  • 4424 Views
  • 12 replies
  • 4 likes
  • 4424 Views
  • 12 replies
  • 4 likes

Superuser Contribution Can't change email address because it's already in use?

PlanPremium DuoCountryUnited StatesDevice(iPhone 14 Pro Max, Windows 10 PC)Operating System(Windows 10,iOS) My Question or IssueWhen I signed up for my account originally, I used my work email address. I want to change it over to my personal email ad...

  • Newbie
  • Plan Premium Duo Country United States Device (iPhone 14 Pro Max, Windows 10 PC) Operating System (Windows 10,iOS)   My Question or Issue When I signed up for my account originally, I ...
  • Not applicable
  • 255 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 255 Views
  • 3 replies
  • 0 likes

Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • OscarDC
  • Moderator
  • 1611 Views
  • 6 replies
  • 0 likes
  • Account
    Free
  • 1611 Views
  • 6 replies
  • 0 likes