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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
79819 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
651816 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
731542 Views
18 replies
29 likes
I keep getting this error when I try to setup my Spotify artist account for instant access through distrokid
I keep getting this error when I try to setup my Spotify artist account for instant access through distrokid
21 Views
0 replies
0 likes
PlanPremiumCountryNetherlands DeviceS25 ultraOperating SystemNewest os My Question or IssueThe spotify account is linked for 1 click log in with samsung and that always worked until a week ago.Now it just says something went wrong and i cant log in.T...
Plan Premium Country Netherlands Device S25 ultra Operating System Newest os My Question or Issue The spotify account is linked for 1 click log in with samsung and that always ...
18 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueim from istanbul turkey but my country is germany in spotify i can buy premium
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue im from...
15 Views
0 replies
0 likes
PlanPremiumCountrySlovakiaDevice(iPhone 12, Macbook pro 2020)My Question or IssueI've moved from New Zealand to Slovakia and want to update my country/region. However, nothing works. Can't change my payment details, as they aren't from an NZ issued c...
Plan Premium Country Slovakia Device (iPhone 12, Macbook pro 2020) My Question or Issue I've moved from New Zealand to Slovakia and want to update my country/region. However, nothing works. Ca...
17 Views
0 replies
0 likes
Cannot make payments for my accounts using my South African debit cards, which I have been doing for 10+ years.Anyone else with same problem?
Cannot make payments for my accounts using my South African debit cards, which I have been doing for 10+ years. Anyone else with same problem?
Spotify Star
19 Views
1 replies
0 likes
Plan Premium Country UK Device Iphone 15 My Question I have been double charged for my Spotify account. Up until September I got it free as part of my Vodafone package. I was told this would be ending as an offer and I would be charged on my bill fro...
Plan Premium Country UK Device Iphone 15 My Question I have been double charged for my Spotify account. Up until September I got it free as part of my Vodafone package...
Spotify Star
27 Views
1 replies
0 likes
PlanPremiumCountryThe Czech RepublicDevice(iPhone 17 Pro, iPad Pro, MacBook Air 2015)Operating System(iOS 26, MacOS) My Question or IssueHow can I delete/disconnect from my account devices I have no longer access to? I am speaking of the Apple Watch ...
Plan Premium Country The Czech Republic Device (iPhone 17 Pro, iPad Pro, MacBook Air 2015) Operating System (iOS 26, MacOS) My Question or Issue How can I delete/disconnect from my a...
Moderator
46 Views
1 replies
0 likes
I thought at one point, there was a part of your account that showed its age. Is that feature no longer available or is it hidden?
I thought at one point, there was a part of your account that showed its age. Is that feature no longer available or is it hidden?
Spotify Star
44 Views
1 replies
0 likes
PlanPremiumCountryUnited States For several reasons. Here are a few: - I have good reason to believe that artists pay to have their music shown there. That makes it an ad. The fact that it is an ad, and that it is not disclosed that this is an ad, ma...
Plan Premium Country United States For several reasons. Here are a few: - I have good reason to believe that artists pay to have their music shown there. That makes it an ad. The f...
44 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceIphone/macbookOperating SystemiOS/MacOS My Question or IssueAll of a sudden 80+ playlists disappeared from my profile. I have not recently changed any social/privacy settings for my account. I just checked, and all of said p...
Plan Premium Country US Device Iphone/macbook Operating System iOS/MacOS My Question or Issue All of a sudden 80+ playlists disappeared from my profile. I have not recen...
Spotify Star
130 Views
1 replies
0 likes
Hi everyone,I’m hoping someone here can kindly point me in the right direction.A few years ago I lost my best friend to suicide. Recently I realised it would mean a great deal to me to listen to the music and playlists he created on Spotify - it feel...
Hi everyone, I’m hoping someone here can kindly point me in the right direction. A few years ago I lost my best friend to suicide. Recently I realised it would mean a great deal to me to li...
Casual Listener
95 Views
2 replies
0 likes
Bonjour, j'ai un nouvel appareil sur lequel je voudrais mettre mon compte Spotify mais sur l'ancien appareil dans le profil il n'y a aucune adresse email liée au compte (il n'y a même pas la section email dans mon profil). Savez vous comment peut-on ...
Bonjour, j'ai un nouvel appareil sur lequel je voudrais mettre mon compte Spotify mais sur l'ancien appareil dans le profil il n'y a aucune adresse email liée au compte (il n'y a même pas la section ...
Spotify Star
60 Views
1 replies
0 likes
I'm putting this here because I coudlnt find an easy way to submit my issue to the customer support team... sadly for an app so famous. 1. Google sing in or login flow is not an availabel option on my tablet2. I try to add a new log in method, I init...
I'm putting this here because I coudlnt find an easy way to submit my issue to the customer support team... sadly for an app so famous. 1. Google sing in or login flow is not an availabel opti...
Moderator
107 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt seems like I have two Spotify accounts. When I go in my Premium Account and Edit Profile I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It seem...
Spotify Star
89 Views
1 replies
0 likes
PlanPremiumCountryBelgiumDeviceIphone 13Operating SystemiOS My Question or IssueIn non consistent intervals, I keep getting emails from Spotify telling me a login code to log in without having to use a password. I’ve already gotten 20 mails like this...
Plan Premium Country Belgium Device Iphone 13 Operating System iOS My Question or Issue In non consistent intervals, I keep getting emails from Spotify telling me a login code to log...
Spotify Star
265 Views
1 replies
0 likes
Hi guys. I've been talking to spotify support via email and they suddenly stopped responding, I have also been messaging support via the messaging app to find out what is going on but that has also just locked me out. Can someone please verify if spo...
Hi guys. I've been talking to spotify support via email and they suddenly stopped responding, I have also been messaging support via the messaging app to find out what is going on but that has also j...
Moderator
233 Views
7 replies
0 likes
PlanPremiumCountryAustria/GermanyDevice(iPhone X) My Question or IssueI want to change my country from Austria to Germany because I moved back to Germany. Spotify tells me that I have to first change the payment method and then can change the country...
Plan Premium Country Austria/Germany Device (iPhone X) My Question or Issue I want to change my country from Austria to Germany because I moved back to Germany. Spotify tells m...
Spotify Star
107 Views
1 replies
0 likes
I have spotify on my iphone 15. I created the account through Apple. I have premium individual. Last week I opened the app and noticed that none of my saved shows/favorites were present--assumed I was logged out. Then I noticed that my phone app was ...
I have spotify on my iphone 15. I created the account through Apple. I have premium individual. Last week I opened the app and noticed that none of my saved shows/favorites were presen...
Spotify Star
131 Views
1 replies
0 likes
Free/PremiumCountryAustraliaDeviceMacBook Air 2025Operating SystemTahoe My Question or IssueHi, Due to a cancelled credit card and cancelled email from identity theft, I have managed to change the account to my new email and payment however cannot ge...
Free/Premium Country Australia Device MacBook Air 2025 Operating System Tahoe My Question or Issue Hi, Due to a cancelled credit card and cancelled email from identity theft, ...
Moderator
182 Views
3 replies
0 likes
PlanDuoCountryUS to GermanyDeviceWindows laptop, AndroidMy Question or IssueI'm moving countries. I'm on a Duo plan. I read that I have to update my country, and that that requires a new form of payment issued in the new country. However, my partner ...
Plan Duo Country US to Germany Device Windows laptop, Android My Question or Issue I'm moving countries. I'm on a Duo plan. I read that I have to update my country, and that that r...
Moderator
256 Views
1 replies
0 likes
