Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 60622 Views
  • 47 replies
  • 106 likes
  • 60622 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 280448 Views
  • 2353 replies
  • 1935 likes
  • 280448 Views
  • 2353 replies
  • 1935 likes

[Desktop][Discover] Daily Mix songs greyed out

Why does Spotify put songs that are greyed out on my Daily Mix? If the song cannot be played, what use it it on the list?

  • Roadie
  • Why does Spotify put songs that are greyed out on my Daily Mix? If the song cannot be played, what use it it on the list?
  • 317 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 317 Views
  • 0 replies
  • 0 likes

Superuser Contribution Copy/Cut n Paste Option Removed. Why??

Among my multiple gripes with the new Spotify layout/function I'm really lost as for why they've removed the copy or cut n paste function? (cmd+C, cmd+V etc).If I have a playlist of 2000+ songs and want to move a song say from the bottom to the very ...

  • Casual Listener
  • Among my multiple gripes with the new Spotify layout/function I'm really lost as for why they've removed the copy or cut n paste function? (cmd+C, cmd+V etc). If I have a playlist of 2000+ songs a...
  • Ver
  • Spotify Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Ad Song

There is this advertisement song that has the lyrics "Wish that I could see your face again" or something like that by a male singer. Anyone know what the song title is? Thank you here are the song recordings: What song is this? credits to @kokobeybW...

  • Gig Goer
  • There is this advertisement song that has the lyrics "Wish that I could see your face again" or something like that by a male singer. Anyone know what the song title is? Thank you   here are t...
  • niklasmatrix
  • Music Fan
  • 11289 Views
  • 60 replies
  • 6 likes
  • advert song
  • 11289 Views
  • 60 replies
  • 6 likes

Daily Mix, Drive, and Discover Weekly problem

PlanIndividualCountryUSADeviceSamsung Galaxy Note 20Operating SystemAndroid My Question or IssueAt night I listen to Ocean sounds on repeat to sleep. The problem I'm having is now Spotify adds ocean and nature sounds to the Discover Weekly and Daily ...

  • Newbie
  • Plan Individual Country USA Device Samsung Galaxy Note 20 Operating System Android   My Question or Issue At night I listen to Ocean sounds on repeat to sleep. The problem I'm having i...
  • Sebasty
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Volume control on xbox

it won’t let me change the volume on my Xbox even when the app isn’t running. Help?

  • Visitor
  • it won’t let me change the volume on my Xbox even when the app isn’t running. Help?
  • Billy-J
  • Spotify Star
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add request: Michael McDonald - Sweet Freedom (original and 12")

Can Spotify add:Michael McDonald - Sweet Freedom (original and 12")The eighties version, not the modern version with Safri Duo

  • Music Fan
  • Can Spotify add: Michael McDonald - Sweet Freedom (original and 12") The eighties version, not the modern version with Safri Duo
  • Alex
  • Spotify Legend
  • 627 Views
  • 3 replies
  • 0 likes
  • 627 Views
  • 3 replies
  • 0 likes

Superuser Contribution Música do Foo Fighters

PlanPremiumCountryBrasilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTem uma música do Foo Fighters chamada Baker Street que não está no Spotify, Vocês podem incl...

  • Casual Listener
  • Plan Premium Country Brasil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Tem uma músi...
  • Jeremy
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Banda Junk

PlanPremiumCountryBrasilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTem uma banda de Rock no Brasil chamada Junk que possui músicas como Odeio e Vamo Comemorá qu...

  • Casual Listener
  • Plan Premium Country Brasil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Tem uma band...
  • Mihail
  • Spotify Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Wrong Track with DSF ep The Vision

Hi folks, iIm a huge fan of Organic House and i recently discovered that there's a problem with two tracks in The Vision EP with DSF ! so if you play the vision you'll listen to Where Is The Spacecraft ! but if you play the last one you'll listen als...

  • Casual Listener
  • Hi folks,  iIm a huge fan of Organic House and i recently discovered that there's a problem with two tracks in The Vision EP with DSF ! so if you play the vision you'll listen to Where Is The...
  • Phoenix_Nebula
  • Casual Listener
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Superuser Contribution Whats with the Spotify premium ad mentioning tv streaming as a premium feature?

PlanFreeCountry - Australia DeviceiMac 21.5 inch 2017Operating SystemmacOS Big Sur 11.4 So recently I have been hearing these Spotify premium ads claiming in the features that with Spotify premium "you can stream to your tv". I use tv streaming weekl...

  • Casual Listener
  • Plan Free Country - Australia   Device iMac 21.5 inch 2017 Operating System macOS Big Sur 11.4   So recently I have been hearing these Spotify premium ads claiming in the features ...
  • Jeremy
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Premium
  • 302 Views
  • 1 replies
  • 0 likes

Eu não encontro uma música

PlanPremiumCountryBrasilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTem uma música do Iron Maiden chamada Reach Out que não está no Spotify. Vocês podem incluir?

  • Casual Listener
  • Plan Premium Country Brasil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Tem uma músi...
  • AdamDam
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Out of Office Playlist Generator

Plan; PremiumCountry; Canada What happened to the Out of Office Playlist generator?

  • Casual Listener
  • Plan; Premium Country; Canada   What happened to the Out of Office Playlist generator?    
  • Novy
  • Moderator
  • 441 Views
  • 3 replies
  • 0 likes
  • 441 Views
  • 3 replies
  • 0 likes

Devo - Somethings Never Change

Hi Spotify: Devo - Somethings Never Change - a great song please add, thanks!

  • Visitor
  •   Hi Spotify:   Devo - Somethings Never Change - a great song please add, thanks!  
  • AdamDam
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Solved!! Most of In Extremo songs are unavailable

PlanPremiumCountryTurkeyDevice(xiaomi mi10t, iPad 5, win10 pc)Operating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or IssueLast year i could listen to all their music but after their last album release, i can only listen to their last ...

  • Newbie
  • Plan Premium Country Turkey Device (xiaomi mi10t, iPad 5, win10 pc) Operating System (iOS 12, Android Oreo, Windows 10,etc.)   My Question or Issue Last year i could listen to all...
  • AdamDam
  • Spotify Star
  • 1556 Views
  • 1 replies
  • 0 likes
  • In Extremo
  • 1556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compare tastes with friends

PlanFreeCountry Deviceipad 6thOperating SystemiOS 10? I dont know My Question or IssueI think I've seen it while passing by, but it seems like you said that if you share something with your friends, you can see each other's playlists. Anyway, I think...

  • Newbie
  • Plan Free Country   Device ipad 6th Operating System iOS 10? I dont know   My Question or Issue I think I've seen it while passing by, but it seems like you said that if you share...
  • Ivan
  • Spotify Legend
  • 1771 Views
  • 1 replies
  • 0 likes
  • 1771 Views
  • 1 replies
  • 0 likes

Solved!! Correct credits

How do I correct an obvious incorrect songwriter credit? I have seen that as an ”idea”, closed due to no votes. But this is not an ”idea”, it’s about correcting false information.

  • Gig Goer
  • How do I correct an obvious incorrect songwriter credit? I have seen that as an ”idea”, closed due to no votes. But this is not an ”idea”, it’s about correcting false information.
  • Billy-J
  • Spotify Star
  • 832 Views
  • 1 replies
  • 0 likes
  • 832 Views
  • 1 replies
  • 0 likes

Public Collaborative Playlists

1st- Is there a way to recover songs that some random person deleted to add their own to a collab playlist that has been in the works for a year. 2nd- you should be able to grant access to people to make edits to a playlist like that so it doesn't ha...

  • Newbie
  • 1st- Is there a way to recover songs that some random person deleted to add their own to a collab playlist that has been in the works for a year. 2nd- you should be able to grant access to people t...
  • AdamDam
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts don't show up anywhere

PlanPremiumCountryIsraelDevice(iPhone 11)Operating System(iOS 14.6, Windows 10) My Question or IssueHello! I used to listen to french learning podcasts on spotify a few months ago and decided to revisit it, but when I searched for podcasts, several o...

  • Regular
  • Plan Premium Country Israel Device (iPhone 11) Operating System (iOS 14.6, Windows 10)   My Question or Issue Hello! I used to listen to french learning podcasts on spotify a few month...
  • Alex
  • Spotify Legend
  • 542 Views
  • 5 replies
  • 0 likes
  • 542 Views
  • 5 replies
  • 0 likes

Fake streams

I recently paid someone to promote my music organically and it is obvious that they are using bots. They lied to me and arw scamming people on Fiverr. I am gutted about this and would like to have the plays from bots removed if that is possible

  • Newbie
  • I recently paid someone to promote my music organically and it is obvious that they are using bots. They lied to me and arw scamming people on Fiverr. I am gutted about this and would like to have th...
  • Billy-J
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution group session

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14 My Question or IssueI've recently been trying to use the group session feature remotely. The songs don't follow the same order as on the lead device. It also does not register when the lead d...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone 11 Operating System iOS 14   My Question or Issue I've recently been trying to use the group session feature remotely. The songs don't fo...
  • Jeremy
  • Spotify Legend
  • 558 Views
  • 3 replies
  • 1 likes
  • 558 Views
  • 3 replies
  • 1 likes