Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67213 Views
  • 48 replies
  • 108 likes
  • 67213 Views
  • 48 replies
  • 108 likes

Superuser Contribution Wrong top genre 2021 wrapped

PlanPremiumCountryNorwayDeviceHuawei P30Operating SystemEMUI 11 My Question or IssueMy top genre on 2021 wrapped is totally off. I do listen to it, but rarely. Also my second top genre is a genre i barely listen to. The genres after the top two are c...

  • Newbie
  •   Plan Premium Country Norway Device Huawei P30 Operating System EMUI 11   My Question or Issue My top genre on 2021 wrapped is totally off. I do listen to it, but rarely. Also m...
  • kalte
  • Casual Listener
  • 520 Views
  • 2 replies
  • 3 likes
  • 520 Views
  • 2 replies
  • 3 likes

Superuser Contribution How frequently does Spotify pull lyrics from Musixmatch?

Spotify PremiumUSAiPhone 8, iOS 13.6Macbook Pro, MacOS Catalina (10.15.7) I'm an artist and editor on Musixmatch, and I've recently been going through and overhauling some woefully inaccurate/inadequate lyrics for one of my favorite bands, sElf, star...

  • Newbie
  • Spotify Premium USA iPhone 8, iOS 13.6 Macbook Pro, MacOS Catalina (10.15.7)   I'm an artist and editor on Musixmatch, and I've recently been going through and overhauling some woefully ina...
  • CarlosE
  • Moderator
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution See Wrapped 2021 again

PlanPremiumCountrySwedenDeviceiPhone SEOperating SystemiOS 15.1 My Question or IssueI started the iPhone app and the wrapped 2021 animation started playing. I accidentally turned it off before it really started. Is it possible to view it again? Can't...

  • Regular
  • Plan Premium Country Sweden Device iPhone SE Operating System iOS 15.1   My Question or Issue I started the iPhone app and the wrapped 2021 animation started playing. I accidentally tu...
  • JensHaglof
  • Regular
  • 619 Views
  • 2 replies
  • 0 likes
  • 619 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Requested song

Has something changed on Spotify recently? I subscribe to Spotify Premium and mainly stream through my Google Home Hub. Previously when I have requested a particular song, it has been played, and this then leads onto other songs being played in that ...

  • Casual Listener
  • Has something changed on Spotify recently? I subscribe to Spotify Premium and mainly stream through my Google Home Hub. Previously when I have requested a particular song, it has been played, and thi...
  • CarlosE
  • Moderator
  • 550 Views
  • 3 replies
  • 0 likes
  • 550 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Mobile][Playlists] Automatic Cleaner for Playlists

I am so surprised I haven’t seen this idea floating around here yet! I think it would be very beneficial to have a button that operated like the enhance button on playlists to hide explicit songs. This would appeal to people with younger children in ...

  • Newbie
  • I am so surprised I haven’t seen this idea floating around here yet! I think it would be very beneficial to have a button that operated like the enhance button on playlists to hide explicit songs. Th...
  • Novy
  • Moderator
  • 627 Views
  • 1 replies
  • 0 likes
  • Mobile
    Playlists
  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where did half of Scorpions albums go?

I am wondering where did some of Scorpions albums go? Like Savage Amusement of Blackout? Is this somekind of record studio license thing? Or what the duck IS this? :C

  • Casual Listener
  • I  am wondering where did some of Scorpions albums go? Like Savage Amusement of Blackout? Is this somekind of record studio license thing? Or what the duck IS this? :C 
  • SailorKnight
  • Newbie
  • 6033 Views
  • 7 replies
  • 7 likes
  • 6033 Views
  • 7 replies
  • 7 likes

Superuser Contribution multiple profiles of the same group

How to combine multiple profiles of the same group?https://open.spotify.com/artist/2SJNXGUkAzJgXKUQDL0Z9a?si=3d28a265748d4423https://open.spotify.com/artist/5vZOFo6KmFeoPFTDpvbJs7?si=78b8d6859c7f4b20https://open.spotify.com/artist/69RiF7cRG7zfVJXJi6g...

  • Newbie
  • How to combine multiple profiles of the same group? https://open.spotify.com/artist/2SJNXGUkAzJgXKUQDL0Z9a?si=3d28a265748d4423 https://open.spotify.com/artist/5vZOFo6KmFeoPFTDpvbJs7?si=78b8d685...
  • Ver
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution HELP WITH "THIS IS" PLAYLIST

Hey there! My first time here! (sorry for my english ) So, I have a question regarding the "This is [artist name]" playlist. I have an artist account, and recently Spotify created this playlist with my 50 most played songs. The problem is that before...

  • Newbie
  • Hey there! My first time here! (sorry for my english 😅)   So, I have a question regarding the "This is [artist name]" playlist. I have an artist account, and recently Spotify created this pla...
  • Ver
  • Spotify Legend
  • 1043 Views
  • 1 replies
  • 0 likes
  • 1043 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mispelled Song Title for R. Kelly

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueR. Kelly's song titled "Burn It Up (feat. Wysin & Yandell)" has a misspelled name. The artist's name is "Wisin", not "Wysin". The links to the artists of the song are also inc...

  • Newbie
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue R. Kelly's song titled "Burn It Up (feat. Wysin & Yandell)" has a misspelled name. The artist's...
  • Alex
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Forbid artists from album names that are exact the same as Spotify-Generated Playlists.

County: USA Device: Google Home, but I'm sure all assistants would suffer from this issue or even in the app search. Artists should not be allowed to keyword hijack Spotify search, or if you want to not poke the bear of "censorship" -- not permit the...

  • Newbie
  • County: USA   Device: Google Home, but I'm sure all assistants would suffer from this issue or even in the app search.   Artists should not be allowed to keyword hijack Spotify search, ...
  • tobilerone
  • Newbie
  • 490 Views
  • 2 replies
  • 4 likes
  • 490 Views
  • 2 replies
  • 4 likes

Superuser Contribution MY FOLLOWERS WON'T UPDATE

Hi friends, please I need help with my spotify account because my followers won't update in my bio, even though it is updating on my profile. I am not a tech person and so I'll appreciate it if you can tell me what to do to correct it in very simple ...

  • Casual Listener
  • Hi friends, please I need help with my spotify account because my followers won't update in my bio, even though it is updating on my profile. I am not a tech person and so I'll appreciate it if you c...
  • CarlosE
  • Moderator
  • 3867 Views
  • 8 replies
  • 0 likes
  • 3867 Views
  • 8 replies
  • 0 likes

Wrapped 2021 will not appear

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueMy friends told me of the existence of this "wrapped 2021" but I cannot find it anywhere!

  • Newbie
  • Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue My friends told me of the existence of this "wrapped 2021" but I cannot find it anywhere!
  • Sebasty
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to switch off art work or use spotify in 'car mode' at home to make it kid friendly?

PremiumCountryAustraliaDevice(iPhone 8,Operating System(iOS 10, My Question or IssueI want to set up playlists for my kids, but can't find a way to turn off album art which is often age inappropriate. I just want my kids to be able to listen to new m...

  • Regular
  • Premium Country Australia Device (iPhone 8, Operating System (iOS 10,   My Question or Issue I want to set up playlists for my kids, but can't find a way to turn off album art which is ...
  • CarlosE
  • Moderator
  • 1015 Views
  • 3 replies
  • 1 likes
  • 1015 Views
  • 3 replies
  • 1 likes

Superuser Contribution pornograhic content - podcast in main feed

PlanPremium Operating SystemAndroid 10 My IssueAfter a struggle on reporting an unwanted section on my main feed, now i have encountered another rogue change made my spotify. I first realized the podcast suggestions are moved to the 2nd order from to...

  • Gig Goer
  • ...he problem is, i neither listened to any sexual content on podcasts, nor an ASMR stuff. Then anybody care to explain why this appears on my 'episodes' section of main feed, moreover i can not d...
  • ismailkahraman
  • Gig Goer
  • 2474 Views
  • 6 replies
  • 3 likes
  • 2474 Views
  • 6 replies
  • 3 likes

Superuser Contribution How do I make my playlists public so anyone can see them?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have recently created several dozen Christmas themed playlists, which I intended to be publ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • MafeG
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2021 Wrapped "Top Genres"

The 2021 wrapped was good and accurate to my listening history when I first encountered it, but there was something weird when it got to my "Top Genres". All other genres seemed accurate, but at #4 was a genre that I never listened to, "Dream SMP". M...

  • Regular
  • The 2021 wrapped was good and accurate to my listening history when I first encountered it, but there was something weird when it got to my "Top Genres". All other genres seemed accurate, but at #4 w...
  • iinkhat
  • Regular
  • 2205 Views
  • 7 replies
  • 5 likes
  • 2205 Views
  • 7 replies
  • 5 likes

Does Wrapped include minutes listened on Roku?

PlanPremiumCountryUSADeviceGoogle pixel 5, Roku Ultra My Question or IssueDoes Wrapped include minutes listened to on Roku app? I can see the songs playing on my phone app (they are synced), but I'll often start and control it using the Roku app.

  • Newbie
  • Plan Premium Country USA Device Google pixel 5, Roku Ultra   My Question or Issue Does Wrapped include minutes listened to on Roku app? I can see the songs playing on my phone app (they ...
  • 503 Views
  • 0 replies
  • 1 likes
  • 503 Views
  • 0 replies
  • 1 likes

Top 0% Wrapped 2021

Hello all,so I went through my Wrapped 2021 and noticed that apparently I'm part of theTop 0% of my favourite artist. Since I've not seen this happen to anybody else I'm kinda unsure if this is a bug or if I'm actually one of the very few top listene...

  • Newbie
  • Hello all, so I went through my Wrapped 2021 and noticed that apparently I'm part of the Top 0% of my favourite artist. Since I've not seen this happen to anybody else I'm kinda unsure if this is a...
  • daisenkan_kashi
  • Newbie
  • 5072 Views
  • 1 replies
  • 1 likes
  • 5072 Views
  • 1 replies
  • 1 likes

Superuser Contribution Deleting an artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Question or IssueIt's an odd one. Roughly it's what I'm asking about in the title, but it'...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Ques...
  • MafeG
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrap

PlanPremiumCountryFranceDevice(iPhone 6 S)Operating System(iOS 10) My Question or IssueDoes Spotify take into account offline music listening in its wrap?

  • Casual Listener
  •   Plan Premium Country France Device (iPhone 6 S) Operating System (iOS 10)   My Question or Issue Does Spotify take into account offline music listening in its wrap?
  • Nywden
  • Casual Listener
  • 537 Views
  • 2 replies
  • 0 likes
  • 537 Views
  • 2 replies
  • 0 likes