Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67960 Views
  • 48 replies
  • 109 likes
  • 67960 Views
  • 48 replies
  • 109 likes

Superuser Contribution Instagram story track background looks different?

PlanPremiumCountryPhilippinesDeviceGoogle Pixel Operating SystemAndroidMy Question or IssueFrom the attached photos - the design of the track whenever you share it to an Instagram story has changed, I'm unsure if it's a feature update? Comparing it t...

  • Visitor
  • Plan Premium Country Philippines Device Google Pixel  Operating System Android My Question or Issue From the attached photos - the design of the track whenever you share it to an Instag...
  • wesleywvsouza
  • Regular
  • 1834 Views
  • 2 replies
  • 0 likes
  • Instagram
    Instagram Stories
  • 1834 Views
  • 2 replies
  • 0 likes

Does a live stream include live video?

PlanPremiumCountryNetherlandsDevice(Huawei Mate 20 Pro, Philips TV with AndroidTV)Operating System(EMUI 11, AndroidTV 5) My Question or IssueNext Thursday, Spotify offers a Black Keys live stream for 15€. Does this include live video or is this audio...

  • Casual Listener
  • Plan Premium Country Netherlands Device (Huawei Mate 20 Pro, Philips TV with AndroidTV) Operating System (EMUI 11, AndroidTV 5)   My Question or Issue Next Thursday, Spotify offers a B...
  • SuHo1981
  • Casual Listener
  • 551 Views
  • 3 replies
  • 0 likes
  • 551 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay issue in Spotify

PlanPremiumCountryIndia My Question or IssueHello, I rejoined Spotify premium after a few months because of YouTube Music's metadata problem. The one thing I can not tolerate is Spotify's autoplay. No matter how many times I remove a track/song from ...

  • Regular
  • Plan Premium Country India   My Question or Issue Hello, I rejoined Spotify premium after a few months because of YouTube Music's metadata problem. The one thing I can not tolerate is Spot...
  • Novy
  • Moderator
  • 769 Views
  • 7 replies
  • 0 likes
  • 769 Views
  • 7 replies
  • 0 likes

Superuser Contribution discovering music- Any tips?

Free/Premium: PremiumCountry: USA Device: Macbook ProOperating System: Mac OS 10.15.7 (Catalina) My Question or IssueI am using the Spotify app on Mac. I am trying to discover classical music. I search for classical music radio, or classical music. I...

  • Casual Listener
  • Free/Premium: Premium Country: USA   Device: Macbook Pro Operating System: Mac OS 10.15.7 (Catalina)     My Question or Issue I am using the Spotify app on Mac. I am tryin...
  • Mario
  • Spotify Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Will Hifi Quality bring support of FLAC/ALAC/Hi res file formats for local files?

It's great new to see Spotify announce Hi Fi quality, however, in order to make it really interesting to have a hi fi library with Spotify, it's necessary to have local files support for FLAC, ALAC or other hi res local file formats. What is Spotify ...

  • Casual Listener
  • It's great new to see Spotify announce Hi Fi quality, however, in order to make it really interesting to have a hi fi library with Spotify, it's necessary to have local files support for FLAC, ALAC o...
  • GuyB1
  • Casual Listener
  • 3118 Views
  • 2 replies
  • 0 likes
  • 3118 Views
  • 2 replies
  • 0 likes

[Desktop][Browse] Show dates on Albums as a tooltip when hovering over the year

I miss seeing when an album was released! this seems to be only a feature on mobile (near the bottom of the album listing). On desktop, it'd be nice to be able to see the album release date either near the year or as a tooltip when hovering over the ...

  • Visitor
  • I miss seeing when an album was released! this seems to be only a feature on mobile (near the bottom of the album listing). On desktop, it'd be nice to be able to see the album release date either ne...
  • njoythesilence
  • Casual Listener
  • 547 Views
  • 3 replies
  • 4 likes
  • Browse
    Desktop
  • 547 Views
  • 3 replies
  • 4 likes

Artist, album, and song names are all a mess!

Something I have noticed quite a bit over my use of Spotify is the crazy irregularity of names, namings, and credit given to folks on music, especially within certain genres. This is basically a non-issue for any music within the contemporary genres ...

  • Visitor
  • Something I have noticed quite a bit over my use of Spotify is the crazy irregularity of names, namings, and credit given to folks on music, especially within certain genres. This is basically a non-...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

Adverts on Premium version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to remove adverts on Spotify. I have the Premium version and adverts have just started...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want ...
  • Billy-J
  • Spotify Star
  • 712 Views
  • 5 replies
  • 1 likes
  • 712 Views
  • 5 replies
  • 1 likes

Superuser Contribution Audiobooks don't belong in radio

PlanPremiumCountryUSADevicePixel 3aOperating SystemAndroid 11 My Question or Issue I'm getting audiobook chapters in my song radio, and it's really killing the mood. Seriously, audiobooks are not music and should not be in radio.

  • Regular
  • Plan Premium Country USA Device Pixel 3a Operating System Android 11   My Question or Issue   I'm getting audiobook chapters in my song radio, and it's really killing the mood. S...
  • Ver
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 1 likes
  • 357 Views
  • 1 replies
  • 1 likes

[Community][Radio] Thrilling Experience: Ancient acoustics for Spotify users

Dear Spotify Community, For a few years in my research as one of topics, I worked on reconstruction of acoustics in the ancient theatres designed for musical performances. I had it in mind that it should have impact on the modern music. The result is...

  • Casual Listener
  • Dear Spotify Community,   For a few years in my research as one of topics, I worked on reconstruction of acoustics in the ancient theatres designed for musical performances. I had it in m...
  • pwoj
  • Casual Listener
  • 581 Views
  • 1 replies
  • 0 likes
  • Radio
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suggestions repeat recently played songs

PlanPremiumI will choose to listen to an album. Like Air Mason Creatures. When the album is over spotify will start auto-playing suggested songs. Why would it suggest a song it just played off the album?I.e. Like the followingSelected tracks off albu...

  • Newbie
  • Plan Premium I will choose to listen to an album. Like Air Mason Creatures. When the album is over spotify will start auto-playing suggested songs. Why would it suggest a song it just played off ...
  • Mihail
  • Spotify Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing Michael Jackson Portfolio

Considering the allegations made from the Finding Netherland documentary, that victims should be believed, and the actions being taken from other platforms - I feel there's a moral case for Spotify to remove Michael Jackson's portfolio of music from ...

  • Newbie
  • Considering the allegations made from the Finding Netherland documentary, that victims should be believed, and the actions being taken from other platforms - I feel there's a moral case for Spot...
  • Armand
  • Roadie
  • 12761 Views
  • 49 replies
  • 18 likes
  • 12761 Views
  • 49 replies
  • 18 likes

Offline listening on wearable

Plan Premium Country USA Device Garmin Forerunner 245 Music My Question or Issue I have been using my watches music download feature to listen to music and podcasts on my runs. However, I really like tracking my music listens, and I'm wondering if li...

  • Visitor
  • Plan   Premium   Country   USA   Device   Garmin Forerunner 245 Music   My Question or Issue   I have been using my watches music download feature to ...
  • Billy-J
  • Spotify Star
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Blend playlists update

PlanPremiumCountryBelgiumDeviceOnePlus6Operating SystemAndroid 10 My Question or IssueHi,I'm so glad of this new blend feature !! I was waiting for it for so long !!I was just wondering if the playlist is being updated once created and if it is, ever...

  • Regular
  •   Plan Premium Country Belgium Device OnePlus6 Operating System Android 10   My Question or Issue Hi, I'm so glad of this new blend feature !! I was waiting for it for so long...
  • Billy-J
  • Spotify Star
  • 1200 Views
  • 2 replies
  • 0 likes
  • Blend
    blend playlist
  • 1200 Views
  • 2 replies
  • 0 likes

Forced by Anti-Competitive Apple to move to Apple Music

Apple definitely exploits their dominance to kill innovative companies. I was a Spotify premium user for a long time. Then I got an Apple Watch to run with, but needed to download music to listen offline. Not surprisingly, I discovered that Apple doe...

  • Visitor
  • Apple definitely exploits their dominance to kill innovative companies.  I was a Spotify premium user for a long time.  Then I got an Apple Watch to run with, but needed to download music t...
  • MattSuda
  • Spotify Star
  • 457 Views
  • 1 replies
  • 1 likes
  • 457 Views
  • 1 replies
  • 1 likes

Fake Spotify Playlist

Hello, I've been apart of this list called "Lofi trap" by Artister.io and at first I thought the list was real and great because the streams were really good, but then realized they seemed really fake and was contacted by some of the other artists in...

  • Regular
  • Hello, I've been apart of this list called "Lofi trap" by Artister.io and at first I thought the list was real and great because the streams were really good, but then realized they seemed really fak...
  • Billy-J
  • Spotify Star
  • 982 Views
  • 1 replies
  • 0 likes
  • 982 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Radar repeatedly includes artists I mark as "I don't like"

PlanPremiumCountryUSADeviceN/AOperating SystemWindows 10 / Android 10 My Question or IssueI follow a lot of music. Some artists have names that are ripped off by smaller artists and the artist pages get mixed up. I understand this is an ongoing issue...

  • Roadie
  • Plan Premium Country USA Device N/A Operating System Windows 10 / Android 10   My Question or Issue I follow a lot of music. Some artists have names that are ripped off by smaller arti...
  • CarlosE
  • Moderator
  • 1053 Views
  • 7 replies
  • 1 likes
  • Dislike Button
    Duplicate Band Names
    Release Radar
  • 1053 Views
  • 7 replies
  • 1 likes

[Community][Discover] Better Representation in Discover Weekly

I'm just your friendly, neighborhood Spotify listener here to share what happened, why I have a concern, and how Spotify can improve. Rock is my personal favorite genre and I wanted to expand my listening horizons! I was looking for better representa...

  • Visitor
  • I'm just your friendly, neighborhood Spotify listener here to share what happened, why I have a concern, and how Spotify can improve. Rock is my personal favorite genre and I wanted to expand my list...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Superuser Contribution Clear recently played history

With the new update is there anyway that we can remove/clear the recently played songs or artist or playlists?

  • Newbie
  • With the new update is there anyway that we can remove/clear the recently played songs or artist or playlists?
  • Alex
  • Spotify Legend
  • 2206 Views
  • 2 replies
  • 5 likes
  • 2206 Views
  • 2 replies
  • 5 likes

Superuser Contribution [Mobile][Browse] Song addition suggestion/request

Please add the song "Magnet" cover by Ono Kesho and Toriumi Kosuke to the song library. I'm new to this "share ideas" thing on Spotify so if there is a better place to ask for songs to be added, please redirect me. Thanks!

  • Visitor
  • Please add the song "Magnet" cover by Ono Kesho and Toriumi Kosuke to the song library. I'm new to this "share ideas" thing on Spotify so if there is a better place to ask for songs to be added, plea...
  • Alex
  • Spotify Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • Browse
    Mobile
  • 465 Views
  • 1 replies
  • 0 likes