Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 60892 Views
  • 47 replies
  • 106 likes
  • 60892 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 281874 Views
  • 2353 replies
  • 1936 likes
  • 281874 Views
  • 2353 replies
  • 1936 likes

Solved!!Superuser Contribution Redemption content mix-up

The artist Redemption a progressive metal group a recent album that was mixed-up with a different artist also named Redemption. https://open.spotify.com/artist/3TZpN3GTy0RL1i6Pb10IRS?si=LL_afFR7SBqC_ahIsDPLmw https://open.spotify.com/album/6PJ9lwMZoh...

  • Casual Listener
  • The artist Redemption a progressive metal group a recent album that was mixed-up with a different artist also named Redemption.   https://open.spotify.com/artist/3TZpN3GTy0RL1i6Pb10IRS?si=LL_a...
  • Alex
  • Spotify Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Wrong artist name metadata

I would like to report some metadata errors in the Spotify catalogue. This artist name is wrong. The band was never named "The Epidemic". The correct name for this band is "Epidemic" (without the "The"). Their only album's title is also "Epidemic". I...

  • Roadie
  • I would like to report some metadata errors in the Spotify catalogue.   This artist name is wrong. The band was never named "The Epidemic". The correct name for this band is "Epidemic" (withou...
  • ThomWim
  • Roadie
  • 1051 Views
  • 4 replies
  • 0 likes
  • artist name
    Metadata correction
  • 1051 Views
  • 4 replies
  • 0 likes

Lyrics Are Not Showing

PlanPremiumCountrySri LankanDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI bought the family plan ... but it doesn't show the lyrics

  • Newbie
  • Plan Premium Country Sri Lankan Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue I bought the family plan ... but it doesn't show the lyrics
  • MauriceMV
  • Spotify Star
  • 640 Views
  • 1 replies
  • 2 likes
  • Premium for Family
  • 640 Views
  • 1 replies
  • 2 likes

Superuser Contribution Missing albums

Hi is it possible to see if albums missing on spotify in the UK are available in other countries, I know Universal added a bunch of albums last week which have been avaliable in the US for quite some time like a 1990 Adam Ant album for example, I'm s...

  • Roadie
  • Hi is it possible to see if albums missing on spotify in the UK are available in other countries, I know Universal added a bunch of albums last week which have been avaliable in the US for quite some...
  • Alex
  • Spotify Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Ayuda! Android. Música se detiene.

Hola! Tengo android.. hace mucho utilizo Spotify y antes no me sucedía... desde hace un tiempo la música se detiene cuando la app pasa a segundo plano, ya sea porque abro otra o porque se bloquea la plantilla... en general en medio de cualquier canci...

  • Newbie
  • Hola! Tengo android.. hace mucho utilizo Spotify y antes no me sucedía... desde hace un tiempo la música se detiene cuando la app pasa a segundo plano, ya sea porque abro otra o porque se bloquea la ...
  • rackon
  • Newbie
  • 169482 Views
  • 36 replies
  • 3 likes
  • 169482 Views
  • 36 replies
  • 3 likes

Barbie Hörspiele aus den 90er plus fehlende Titel

Hallo, könnt ihr die Barbie Hörspiele aus den 90er von Europa und Kiosk und Barbie als Fußballstar (2011) und Barbie als Ballerina- Schwanensee in Paris (2012) mit aufnehmen? Danke. Lg

  • Newbie
  • Hallo, könnt ihr die Barbie Hörspiele aus den 90er von Europa und Kiosk und Barbie als Fußballstar (2011) und Barbie als Ballerina- Schwanensee in Paris (2012) mit aufnehmen? Danke. Lg 
  • Billy-J
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Security Issue : Recently Played is full of weird stuff

https://community.spotify.com/t5/Content-Questions/my-recently-played-is-full-of-weird-stuff/td-p/4640643# The same thing is happening to me. Someone is able to get access to my account and play random music without changing the password. Looks like ...

  • Casual Listener
  • https://community.spotify.com/t5/Content-Questions/my-recently-played-is-full-of-weird-stuff/td-p/4640643#   The same thing is happening to me. Someone is able to get access to my account a...
  • Eni
  • Moderator
  • 831 Views
  • 7 replies
  • 1 likes
  • 831 Views
  • 7 replies
  • 1 likes

Superuser Contribution why did the following album get deleted?

Hi All, why did the album of Two Armadillos ‎– Hawthorne's Theme get deleted from spotify, i frequently listen to this one. i still can find the album on spotify but cant listen to it:https://open.spotify.com/album/3em1xmvGJGhd4saoNV9IJL?highlight=sp...

  • Regular
  • Hi All,   why did the album of Two Armadillos ‎– Hawthorne's Theme get deleted from spotify, i frequently listen to this one.   i still can find the album on spotify but cant listen to ...
  • CarlosE
  • Moderator
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Facebook Stories

PlanPremium FamilyCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueSo.... everyday I do both my "question of the day" on my Facebook feed, and I also share a "song of the Day" to my Facebook stories. All of a sudden, none ...

  • Roadie
  • Plan Premium Family Country USA Device Samsung Galaxy 9+ Operating System Android   My Question or Issue So.... everyday I do both my "question of the day" on my Facebook feed, and I a...
  • CarlosE
  • Moderator
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

WE the Culture ads are SOOOOO BAD

Spotify people: I've been re-listening to Stay Free, and these "We the Culture" ads are dropping in mid-sentence in the podcast. And WOW are they bad - they have this super-smarmy syrupy voice talent that sounds like those cringe-worthy ads that play...

  • Newbie
  • Spotify people: I've been re-listening to Stay Free, and these "We the Culture" ads are dropping in mid-sentence in the podcast. And WOW are they bad - they have this super-smarmy syrupy voice talent...
  • MadmanOnWheels
  • Roadie
  • 416 Views
  • 1 replies
  • 1 likes
  • 416 Views
  • 1 replies
  • 1 likes

Superuser Contribution System

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. Spotify downloads great, then stops. Message comes up " waiting for download" especially wi...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue. Spotify...
  • CarlosE
  • Moderator
  • 5486 Views
  • 1 replies
  • 0 likes
  • 5486 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Content merging

Folks, could you help me with merging this current account that has The Venus Project content in Russian with my main current account? https://open.spotify.com/show/3jSxzAyZlMJ57X04wPwv9D Plan: FreeCountry: Russia Devices(PC, Macbook Pro mid 2015)Ope...

  • Newbie
  • Folks, could you help me with merging this current account that has The Venus Project content in Russian with my main current account? 🙂 https://open.spotify.com/show/3...
  • CarlosE
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

BB King

How comes that last week lots of BB King albums were shown AND played on Spotify but now they´re only shown but not played anymore. Exception is "Riding with the king" (together with Eric Clapton which is accessible now).

  • Newbie
  • How comes that last week lots of BB King albums were shown AND played on Spotify but now they´re only shown but not played anymore. Exception is "Riding with the king" (together with Eric Clapton whi...
  • Emilia_8
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Song suggestions for my playlist

Hello community! It's me again I have this chill music playlist I want to expand. I would love to have your song suggestions (similar to the ones in the playlist.) and I would really appreciate it if you follow it. I will follow you back, just let me...

  • Composer
  • Hello community! It's me again 🙂 I have this chill music playlist I want to expand. I would love to have your song suggestions (similar to the ones in the playlist.) and I would really appreciate i...
  • Flanstario1
  • Composer
  • 448 Views
  • 1 replies
  • 1 likes
  • 448 Views
  • 1 replies
  • 1 likes

Why is Tupacs Hit em up song disappeared?

I would want reason to this And other songs like:Ice Cube -Gansta rap made me do itTupac -California LoveTupac -Hit em up

  • Newbie
  • I would want reason to this 😞 And other songs like: Ice Cube -Gansta rap made me do it Tupac -California Love Tupac -Hit em up  
  • elielmikkola
  • Newbie
  • 18153 Views
  • 4 replies
  • 5 likes
  • Desktop
  • 18153 Views
  • 4 replies
  • 5 likes

Share some of your favorite themed playlists!

Hello Spotify community! I'm relatively new here and I love making all types of playlists, its one of my favorite activities! It would be nice if we could share some of our favorite playlists we've made below, listen to mine and ill listen to yours!H...

  • Roadie
  • Hello Spotify community! I'm relatively new here and I love making all types of playlists, its one of my favorite activities! It would be nice if we could share some of our favorite playlists we've m...
  • o-mago
  • Music Fan
  • 1878 Views
  • 3 replies
  • 2 likes
  • 1878 Views
  • 3 replies
  • 2 likes

Superuser Contribution Missing Gerry Rafferty Album

Plan FreeCountry UK Device IPADOperating System - Irrelevant My Question or Issue - I emailed over a year ago about a Gerry Rafferty album, “North and South”, that isn’t listed on Spotify. It seems you have every other Gerry Rafferty album but that o...

  • Newbie
  • Plan Free Country UK   Device IPAD Operating System - Irrelevant   My Question or Issue - I emailed over a year ago about a Gerry Rafferty album, “North and South”, that isn’t li...
  • Jeremy
  • Spotify Legend
  • 350 Views
  • 1 replies
  • 2 likes
  • 350 Views
  • 1 replies
  • 2 likes

[Desktop] Ads

I just want to report the fact that the ad sound in spotify is waaaaaay too loud compared to the music. I'm getting a heart attack and i'm pretty sure my neighbors can hear it too I just wanted to ask if you can fix this, just level the sound.Thanks ...

  • Visitor
  • I just want to report the fact that the ad sound in spotify is waaaaaay too loud compared to the music. I'm getting a heart attack and i'm pretty sure my neighbors can hear it too 😉 I just wanted to...
  • 182 Views
  • 0 replies
  • 1 likes
  • 182 Views
  • 0 replies
  • 1 likes

Superuser Contribution We should be able to see all artists under the artist tab, not just followed artists.

I'm not sure why this function was removed. When I was bored I loved going through the artist page and seeing all the ones I have liked songs from, it even helped me expand my playlist. Now when I go under the artist page I only see followed artists....

  • Casual Listener
  • I'm not sure why this function was removed. When I was bored I loved going through the artist page and seeing all the ones I have liked songs from, it even helped me expand my playlist. Now when I go...
  • Eni
  • Moderator
  • 360 Views
  • 4 replies
  • 1 likes
  • 360 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution can't play song

Plan: PremiumCountry: Romania DeviceHuawei p30 light Operating Systemlatest Android version My Question or Issue i can't play any songs by the artist Giles Corey. it works just fine playing it on mobile. but when i'm connected with my laptop it says ...

  • Casual Listener
  •   Plan: Premium Country: Romania   Device Huawei p30 light  Operating System latest Android version    My Question or Issue   i can't play any songs by ...
  • Eni
  • Moderator
  • 652 Views
  • 5 replies
  • 0 likes
  • 652 Views
  • 5 replies
  • 0 likes