Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Jormangeud

Regular

8430 Views

88 replies

39 likes

  • 8430 Views
  • 88 replies
  • 39 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

647 Views

12 replies

1 likes

Possible Bug
  • 647 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

ohyaz6

Casual Listener

1381 Views

28 replies

2 likes

  • 1381 Views
  • 28 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8119 Views

0 replies

4 likes

  • 8119 Views
  • 0 replies
  • 4 likes

Can't Start Spotify App on Windows 10

I get the following when I try to start the Spotify App on Windows 10 PC. "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\System32\daxexec.dll" Any help would be appreciate.

Regular

I get the following when I try to start the Spotify App on Windows 10 PC.   "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\S...

sloppysmusic

Casual Listener

8457 Views

8 replies

1 likes

  • 8457 Views
  • 8 replies
  • 1 likes

Superuser Contribution Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Plan Premium   Device PC / Android   My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, ...

Jormangeud

Regular

8430 Views

88 replies

39 likes

  • 8430 Views
  • 88 replies
  • 39 likes

Solved!!Superuser Contribution Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

Hi Guys I switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I pre...

JEAMNIMAGOD

Visitor

28557 Views

12 replies

2 likes

  • 28557 Views
  • 12 replies
  • 2 likes

Spotify web app logs me out every time i restart my pc

Every time I open the Spotify web app it logs me and ask forces me to authenticate my profile via email every time I log out of my pc. I am unable to use the Spotify application so this is the only way.PlanPremiumCountryUSADeviceWindows 11 PC

Regular

Every time I open the Spotify web app it logs me and ask forces me to authenticate my profile via email every time I log out of my pc. I am unable to use the Spotify application so this is the only w...

tum2X

Casual Listener

4845 Views

6 replies

0 likes

  • 4845 Views
  • 6 replies
  • 0 likes

Superuser Contribution Songs duplicating & not refreshing in the 'recommended' section

PlanFamily PremiumCountryCanadaDeviceDesktop PC (Desktop Spotify App)Operating SystemWindows 11 My Question or IssueI'm making a new playlist and I like to go through the recommended section at the bottom for potential songs. I was doing this when I ...

Regular

Plan Family Premium Country Canada Device Desktop PC (Desktop Spotify App) Operating System Windows 11   My Question or Issue I'm making a new playlist and I like to go through the rec...

OscarDC

Moderator

12 Views

1 replies

0 likes

  • 12 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Outdated Version of Spotify - Can not Update

PlanPremiumCountryU.S.DevicePersonal ComputerOperating SystemWindows 11 My Question or IssueWhen I attempt to play a song, I get a popup notifying me that my version of Spotify is outdated. I can either click Update or Dismiss. If I click Dismiss, it...

Regular

Plan Premium Country U.S. Device Personal Computer Operating System Windows 11   My Question or Issue When I attempt to play a song, I get a popup notifying me that my version of Spoti...

isozyme1

Visitor

13326 Views

12 replies

3 likes

  • 13326 Views
  • 12 replies
  • 3 likes

Solved!!Superuser Contribution Searching in my playlist changes my whole queue

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueEver since the new UI came out my queue has been completely **bleep** up. If I search for a song in my playlist, let's say one called "Runner" and I play it, rather t...

Casual Listener

  Plan Premium Country Sweden Device Desktop Operating System Windows 10   My Question or Issue Ever since the new UI came out my queue has been completely **bleep** up. If I sea...

rozwielidka

Newbie

3488 Views

9 replies

1 likes

  • 3488 Views
  • 9 replies
  • 1 likes

Superuser Contribution Daylists not updating nicely when listening on a connected device.

PlanPremium CountryUnited Kingdom Operating SystemWindows 10 My Question or IssuePressing play on a daylist when playing through a connected device causes the daylist that was last started on that device to play, instead of the updated one. Currently...

Music Fan

Plan Premium   Country United Kingdom   Operating System Windows 10   My Question or Issue Pressing play on a daylist when playing through a connected device causes the dayli...

RodasQ

Newbie

7177 Views

25 replies

5 likes

  • 7177 Views
  • 25 replies
  • 5 likes

Superuser Contribution Can't open Windows player on my work computer. Used to work...now says "This site can’t be reached"

PlanPremiumCountryCanadaDeviceWindows PCOperating SystemWindows 11 My Question or IssueIt used to work on my work computer, but now consistently says "This site can’t be reached, the connection was reset". Because it's a work computer I don't have ac...

Casual Listener

Plan Premium Country Canada Device Windows PC Operating System Windows 11   My Question or Issue It used to work on my work computer, but now consistently says "This site can’t be reac...

Ivelina

Moderator

32 Views

1 replies

0 likes

  • 32 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast progress on Web Player not syncing to mobile app

PlanPremiumCountryGermanyDeviceIphone 17 Pro, Lenovo ThinkpadOperating System(iOS 26, Windows 11, Edge Browser)Hi everyone,I am experiencing an annoying issue where my podcast listening progress isn't syncing across my devices. Whenever I listen to p...

Casual Listener

Plan Premium Country Germany Device Iphone 17 Pro, Lenovo Thinkpad Operating System (iOS 26, Windows 11, Edge Browser) Hi everyone, I am experiencing an annoying issue where my podcast l...

Paula_Vi

Moderator

44 Views

6 replies

0 likes

  • 44 Views
  • 6 replies
  • 0 likes

Superuser Contribution why cant i expand the album cover in the bottom left corner?

i cant expand the album cover in the bottom left corner anymore - instead when i click expand it opens up the "now playing" section. i dont want to see it in the now playing section i want to see the album cover in the bottom left corner. is there a ...

Casual Listener

i cant expand the album cover in the bottom left corner anymore - instead when i click expand it opens up the "now playing" section. i dont want to see it in the now playing section i want to see the...

Berniethebolt

Visitor

1328 Views

3 replies

2 likes

  • 1328 Views
  • 3 replies
  • 2 likes

Superuser Contribution "Sorry, we're not able to play this content" error with podcasts

I'm getting the "Sorry, we're not able to play this content" error, together with the "Hmm... We can't seem to play this content. Try installing the latest version on Spotify." I have checked for updates, and nothing showed up...

Casual Listener

I'm getting the "Sorry, we're not able to play this content" error, together with the "Hmm... We can't seem to play this content. Try installing the latest version on Spotify." I have checked for upd...

frischesbr0t

Visitor

12100 Views

39 replies

1 likes

  • 12100 Views
  • 39 replies
  • 1 likes

Solved!!Superuser Contribution Shuffle mode playing the same songs all the time

I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist 24/7 but because the shuffle mode seems to not pic...

Music Fan

I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist...

xavier-

Newbie

293337 Views

262 replies

167 likes

  • 293337 Views
  • 262 replies
  • 167 likes

Superuser Contribution Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated   I talk with the customer service, we try to solve my pr...

MIKAAAAEL

Regular

647 Views

12 replies

1 likes

Possible Bug
  • 647 Views
  • 12 replies
  • 1 likes

Superuser Contribution Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

  Plan Premium Country Canada Device Desktop PC Intel Operating System Windows 11   My Question or Issue Followed clean re-install instructions after getting black screen at star...

ohyaz6

Casual Listener

1381 Views

28 replies

2 likes

  • 1381 Views
  • 28 replies
  • 2 likes

Solved!!Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue When I try to play a song I get the following error message "Spotify can't play this right now...

MoeMcLendon

Music Fan

951144 Views

546 replies

64 likes

  • 951144 Views
  • 546 replies
  • 64 likes

Superuser Contribution "Top tracks this month" removed

Is it just me or did the feature for looking at your Top Songs/Tracks this Month disappeared? It vanished and I am so annoyed that it is gone. Is this happening to you?

Newbie

Is it just me or did the feature for looking at your Top Songs/Tracks this Month disappeared? It vanished and I am so annoyed that it is gone. Is this happening to you? 

guoz

Visitor

3487 Views

9 replies

10 likes

Other
  • 3487 Views
  • 9 replies
  • 10 likes

Superuser Contribution Mini Player Title in Taskbar Does not Update

Windows 11, DesktopWhen I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist. It only updates if I close and re-open the mini-play...

Casual Listener

Windows 11, Desktop When I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist....

Ddpd

Newbie

899 Views

3 replies

5 likes

  • 899 Views
  • 3 replies
  • 5 likes

Superuser Contribution [Desktop] Can no longer use ctrl + a to select all songs of a playlist/liked songs

PlanPremiumCountryUKOperating SystemWindows 10 My IssueAs of today there has been an update that has removed the ability to select multiple songs at once.I've tried ctrl + a, left-mouse clicking a song and shift clicking to select a region, and ctrl ...

Regular

Plan Premium Country UK Operating System Windows 10   My Issue As of today there has been an update that has removed the ability to select multiple songs at once. I've tried ctrl + a, l...

DullDemon47

Gig Goer

27746 Views

27 replies

15 likes

  • 27746 Views
  • 27 replies
  • 15 likes

Superuser Contribution No sound from Nvidia Shield to TV; tracks appear to be playing

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

Regular

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

ecd1973

Regular

20998 Views

93 replies

6 likes

  • 20998 Views
  • 93 replies
  • 6 likes