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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

294 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

140569 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

124229 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10474 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Can't log in to my Windows App, getting "Illegal scope" when forwarded to the website

I did a clean re-install of Spotify because I had issues with it not being able to play songs at all, after that - BAM, I can't physically log in anymore!

Casual Listener

I did a clean re-install of Spotify because I had issues with it not being able to play songs at all, after that - BAM, I can't physically log in anymore!

Windswipe

Casual Listener

17685 Views

36 replies

4 likes

Account
Login
Security
  • 17685 Views
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Superuser Contribution Your Library cannot be expanded via mouse/keybinds beyond a certain point

Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue: When I use Spotify on desktop, I like to keep my view split between the album/playlist on the right, and my library on the left. Now currently, the libr...

Newbie

Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue:  When I use Spotify on desktop, I like to keep my view split between the alb...

Tentaurus

Gig Goer

12610 Views

103 replies

30 likes

  • 12610 Views
  • 103 replies
  • 30 likes

Full screen mode still shows text on bottom

PlanPremium CountryGermany DevicePC Operating SystemWindows 10 My Question or IssueHi everyone,Full screen mode shows remnants of the white text 'Ähnliche Musikvideos' at the very bottom. This is distracting and annoying. A fix would be appreciated. ...

Casual Listener

Plan Premium   Country Germany   Device PC   Operating System Windows 10   My Question or Issue Hi everyone, Full screen mode shows remnants of the white text 'Ähnli...

Simsn

Casual Listener

116 Views

2 replies

0 likes

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Solved!!Superuser Contribution [Web Player] Failing after playing 2 songs

PlanFreeCountryUKDeviceASUS Laptop - Google ChromeOperating SystemWindows 10 My Question or IssueFirstly, apologies if this is not the correct place for a Web Player issue, but I couldn't find a help category for the Web Player, so I figured selectin...

Casual Listener

Plan Free Country UK Device ASUS Laptop - Google Chrome Operating System Windows 10   My Question or Issue Firstly, apologies if this is not the correct place for a Web Player issue,...

Yordan

Moderator

286 Views

3 replies

1 likes

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Solved!!Superuser Contribution External monitors disconnect when opening Spotify

PlanPremiumCountryUnited StatesOperating SystemWindows10 My Question or IssueWhenever Spotify is active my monitors will constantly disconnect and reconnect (and my bluetooth mouse). This happens with the web player, the desktop app, and on webpages ...

Regular

Plan Premium Country United States Operating System Windows10   My Question or Issue Whenever Spotify is active my monitors will constantly disconnect and reconnect (and my bluetooth mou...

agj1ss

Newbie

65630 Views

155 replies

23 likes

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  • 155 replies
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Solved!!Superuser Contribution how can i see the lyrics of the sogn open in the background or 2nd plane

I just wanna see the lyrics while i am studying like the Spotify Desktop Mini Player but just showing up the lyrics.

Casual Listener

I just wanna see the lyrics while i am studying like the Spotify Desktop Mini Player but just showing up the lyrics.

Yordan

Moderator

353 Views

3 replies

0 likes

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Superuser Contribution Songs (not) added to playlist

Hi everyone, I hope someone can help me with this. It's an issue I have with multiple, but not all, songs.I have a song added to a playlist. When I'm in this playlist and click on the song's 'add to playlist' button, it shows me which playlists the s...

Newbie

Hi everyone,   I hope someone can help me with this. It's an issue I have with multiple, but not all, songs. I have a song added to a playlist. When I'm in this playlist and click on the song...

Dessi

Moderator

143 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue When I try to play a song I get the following error message "Spotify can't play this right now...

Cirrusphere

Newbie

612247 Views

478 replies

62 likes

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  • 478 replies
  • 62 likes

Sidebar not loading after selecting certain filters

So yesterday on my Windows 11 PC I tried sorting albums by release date on the Windows app and since then the sidebar wont load. It shows an error "Something went wrong." alongside a Reload button, which reloads it but then shows the same issue again...

Casual Listener

So yesterday on my Windows 11 PC I tried sorting albums by release date on the Windows app and since then the sidebar wont load. It shows an error "Something went wrong." alongside a Reload button, w...

dapperiño

Casual Listener

155 Views

1 replies

0 likes

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Solved!!Superuser Contribution How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

Plan Premium Country Poland Operating System Windows 10   My Question or Issue I just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was add...

rupert27

Music Fan

57038 Views

37 replies

66 likes

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Lyrics and smart shuffle are not working

I have spotify on a pc running windows 11. A few months back all lyrics stopped being available on the desktop client (button is greyed out for all songs, even ones that I know have lyrics) and recently smart shuffle has stopped adding recommendation...

Casual Listener

I have spotify on a pc running windows 11. A few months back all lyrics stopped being available on the desktop client (button is greyed out for all songs, even ones that I know have lyrics) and recen...

MateusM

Spotify Star

1148 Views

5 replies

0 likes

bug
issue
lyrics
smart shuffle
  • 1148 Views
  • 5 replies
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Superuser Contribution Unable to custom order playlists in folders

PlanPremiumCountryUSDeviceChromebookOperating SystemChrome My Question or IssueLately, I have been unable to custom order my playlists in different folders. This used to not be a problem, but for some reason, it suddenly stopped letting me. It gives ...

Newbie

Plan Premium Country US Device Chromebook Operating System Chrome   My Question or Issue Lately, I have been unable to custom order my playlists in different folders. This used to not ...

LadyLily

Visitor

617 Views

2 replies

2 likes

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Solved!!Superuser Contribution Spotify PC desktop app "cannot play this right now" - mobile app and web version work normally

PlanPremiumCountryPolandDeviceDesktop PCOperating SystemWindows 11 24H2 build 26100.3775 My Question or IssueSince Spotify was out of service for 1+ hour yesterday, I cannot make the desktop app (Win 11) work, no matter what.Attempting to play any so...

Casual Listener

Plan Premium Country Poland Device Desktop PC Operating System Windows 11 24H2 build 26100.3775   My Question or Issue Since Spotify was out of service for 1+ hour yesterday, I ca...

SonicTonias

Newbie

4037 Views

5 replies

0 likes

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Superuser Contribution First second of song cut off

PlanPremiumCountryUSDeviceraider ge68hx 13vfOperating SystemWindows 11 My Question or IssueWhen a song starts, it is quiet for the first second and seems to fade in. Sometimes the first second is cut off entirely from the song. This started yesterday...

Regular

Plan Premium Country US Device raider ge68hx 13vf Operating System Windows 11   My Question or Issue When a song starts, it is quiet for the first second and seems to fade in. Sometime...

zj12

Casual Listener

2122 Views

10 replies

1 likes

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Superuser Contribution Main Search Bar Issue: Windows 10

@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45 Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works

Casual Listener

@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45   Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works  

AlejaR

Moderator

22882 Views

79 replies

14 likes

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Superuser Contribution Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues.   Basic Troubleshooting: Restart the Spo...

294 Views

0 replies

2 likes

  • 294 Views
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  • 2 likes

Superuser Contribution Playlists showing which songs are already added

The mobile app will show if you already have a song added to it, but the desktop version doesnt do that. It only tells you it is already on a playlist after you try adding it. Feel like it would be a nice quality of life change. Thank you for your ti...

Casual Listener

The mobile app will show if you already have a song added to it, but the desktop version doesnt do that. It only tells you it is already on a playlist after you try adding it. Feel like it would be a...

LuhJamie

Visitor

1018 Views

4 replies

0 likes

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Superuser Contribution Spotify stops whenever Windows plays a notification sound

G'Day from Australia, I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyone else come across this problem and found a fix for it? I ha...

Newbie

G'Day from Australia,   I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyon...

Dessi

Moderator

1733 Views

7 replies

1 likes

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Superuser Contribution Disable "Next up" & "Next From"

PlanPremiumCountryUSA DeviceGalaxy s10e, Galaxy S21FE, Windows 10 desktop appOperating SystemAndroid 12, Windows 10 My Question or IssueHow do I get spotify to stop autoplaying? I will play a song(not album) or a podcast and not create a queue and It...

Casual Listener

Plan Premium Country USA   Device Galaxy s10e, Galaxy S21FE, Windows 10 desktop app Operating System Android 12, Windows 10   My Question or Issue How do I get spotify to stop au...

keo3029i34jrwadaad

Visitor

16147 Views

41 replies

22 likes

  • 16147 Views
  • 41 replies
  • 22 likes