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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

45370 Views

65 replies

12 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

34983 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

187848 Views

12 replies

25 likes

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Superuser Contribution I cannot run spotify app on my mac close automatically

I had my spotify app installed in my macbookpro for several months. Suddenly it stops working. When I click to open the app it starts the process and in 1 second it close the app again. All the time. I've tried to reinstall the app and it happened th...

Visitor

I had my spotify app installed in my macbookpro for several months. Suddenly it stops working. When I click to open the app it starts the process and in 1 second it close the app again. All the time....

OscarDC

Moderator

422 Views

1 replies

0 likes

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Superuser Contribution songs missing/order changed on the Mac but is fine on the phone

so one of my playlists has been acting up since last week, a few songs are missing and the order has been changed on the app on my Mac, but it is fine on the phone app and even on the web, the support chat has been of no use until now, any suggestion...

Newbie

so one of my playlists has been acting up since last week, a few songs are missing and the order has been changed on the app on my Mac, but it is fine on the phone app and even on the web, the suppor...

Novy

Moderator

351 Views

1 replies

0 likes

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Solved!!Superuser Contribution [Desktop][Mac] Audio Compression Artifacts, Crackling Noise

PlanPremiumCountryUS / CanadaDeviceMacbook Pro M3 (Max)Operating SystemMac OS Sonoma 14.3.1 (23D60)Spotify Version:Spotify for macOS (Apple Silicon)1.2.32.997.g4c6498b6 My Question or Issuehttps://drive.google.com/drive/folders/1SJY2YkZnCTP_8DZwoshF1...

Music Fan

Plan Premium Country US / Canada Device Macbook Pro M3 (Max) Operating System Mac OS Sonoma 14.3.1 (23D60) Spotify Version: Spotify for macOS (Apple Silicon) 1.2.32.997.g4c6498b6 &nbs...

ps030

Casual Listener

5737 Views

9 replies

0 likes

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Solved!!Superuser Contribution bug—blue rectangle highlight around search results anytime you search for something

PlanPremiumCountryUSADevicemacbook pro early 2023 m2 pro chipOperating SystemmacOS 15.1My Question or IssueSpotify for macOS (Apple Silicon) 1.2.49.439.gfae492c7for a month or two now theres been a blue rectangle highlight around search results anyti...

Casual Listener

Plan Premium Country USA Device macbook pro early 2023 m2 pro chip Operating System macOS 15.1 My Question or Issue Spotify for macOS (Apple Silicon) 1.2.49.439.gfae492c7 for a month or two...

Joan

Moderator

772 Views

4 replies

0 likes

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Superuser Contribution I've been getting crackling/skips in my audio - can I fix it?

This happens across all of my devices and only on Spotify, not on any other application or on the browser. I'm pretty confident that it is not a hardware issue and I have completed all troubleshooting steps. I play music for really long periods of ti...

Visitor

This happens across all of my devices and only on Spotify, not on any other application or on the browser. I'm pretty confident that it is not a hardware issue and I have completed all troubleshootin...

Vasil

Moderator

760 Views

1 replies

0 likes

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Superuser Contribution Why don't my queue and playlist sort match?

I have my playlist sorted by song length. Shuffle is off. The Mac desktop app is updated to the newest version. When I look at my queue, the songs only partially match the playlist order. Some songs are skipped and others are out of order. You can te...

Casual Listener

I have my playlist sorted by song length. Shuffle is off. The Mac desktop app is updated to the newest version. When I look at my queue, the songs only partially match the playlist order. Some songs ...

nosjojo

Casual Listener

1183 Views

3 replies

0 likes

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Superuser Contribution Settings constantly resetting

PlanPremiumCountryAustralia DeviceAny desktop device (currently on Macbook Air 2024)Operating SystemWindows or macOS (currently macOS Sequoia) My Question or IssueMy settings continually reset. For example I've switched off the canvas feature (short ...

Casual Listener

Plan Premium Country Australia   Device Any desktop device (currently on Macbook Air 2024) Operating System Windows or macOS (currently macOS Sequoia)   My Question or Issue My s...

Ivelina

Moderator

967 Views

1 replies

1 likes

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Solved!!Superuser Contribution 100% CPU macOS — Latest spotify version

Plan — PremiumCountry — New ZealandDevice — MacBook Pro (16-inch, 2019)Operating System — macOS 10.x.x, and 11.1Spotify Version — 1.1.51.382.g8e3b11ed My Question or IssueAfter Spotify has been open for a couple of minutes, reliably every time, CPU u...

Music Fan

Plan — Premium Country — New Zealand Device — MacBook Pro (16-inch, 2019) Operating System — macOS 10.x.x, and 11.1 Spotify Version — 1.1.51.382.g8e3b11ed   My Question...

lepeskin

Newbie

6606 Views

14 replies

0 likes

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Superuser Contribution Spotify on mac keeps stuttering. Auto quality does not work.

PlanPremiumCountryUSADeviceiMac (Retina 5K, 27-inch, 2020)Operating SystemMac OS 12.1 I am sick of the constant stuttering/dropping out for a second all the time. I have searched the "community" and there is no solution that works. It would be nice i...

Casual Listener

Plan Premium Country USA Device iMac (Retina 5K, 27-inch, 2020) Operating System Mac OS 12.1   I am sick of the constant stuttering/dropping out for a second all the time.   ...

raed01

Newbie

37548 Views

100 replies

23 likes

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  • 100 replies
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When I try to go to an artist page it doesn't let me but whenever I go on a

When I try to go to an artist page it doesn't let me but whenever I go on another artist page it works just fine I even closed and reopened the app and deleted and reinstalled it but for some reason, I can't look at this one specific artist's page (U...

Visitor

When I try to go to an artist page it doesn't let me but whenever I go on another artist page it works just fine I even closed and reopened the app and deleted and reinstalled it but for some reason,...

Amay

Spotify Star

588 Views

1 replies

0 likes

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Superuser Contribution No sound comes from Spotify to Amp via bluetooth from Mac, while all other apps work

PlanPremiumCountry DeviceMacBook Air M1 2020Operating SystemSonoma (and previous operating system) My Question or IssueWhen I try to play music from Spotify on my Mac, while connected to amp via bluetooth, no sound comes from amp, only from Mac. All ...

Casual Listener

Plan Premium Country   Device MacBook Air M1 2020 Operating System Sonoma (and previous operating system)    My Question or Issue When I try to play music from Spotify on my ...

user-removed

Not applicable

972 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

my laptop gives me premium features and i don't pay for it

I can type in any song and play it instantly on my laptop, but not on my iphone. It seems like my laptop has that premium feature but not my iphone. I do not pay for premium. This has been happening for a few months.

Newbie

I can type in any song and play it instantly on my laptop, but not on my iphone. It seems like my laptop has that premium feature but not my iphone. I do not pay for premium. This has been happening ...

thea3786

Visitor

13449 Views

6 replies

1 likes

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Solved!!Superuser Contribution can't add playlists to playlists folder

When I drag playlist to a playlist folder, it just bounces back to the original location! Tried with multiple playlists, tried resta

Regular

When I drag playlist to a playlist folder, it just bounces back to the original location! Tried with multiple playlists, tried resta

globaltrev

Regular

1478 Views

7 replies

0 likes

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Superuser Contribution 'New Look' Power Consumption

Hi, I have the 'new look' Spotify on macOS Big Sur, and it's now consistently slamming my power consumption. This never used to be the case, will this be fixed, can i revert to the old app, or am i just 'stuck' ?

Casual Listener

Hi, I have the 'new look' Spotify on macOS Big Sur, and it's now consistently slamming my power consumption. This never used to be the case, will this be fixed, can i revert to the old app, or am i j...

m1nkeh

Casual Listener

1730 Views

6 replies

0 likes

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Private Session not appearing on Web App

I am using the Spotify Web App and the private session option does not appear in the top-right dropdown menu nor does it appear in settings. (In fact, nothing is in settings aside from the language selection option)

Newbie

I am using the Spotify Web App and the private session option does not appear in the top-right dropdown menu nor does it appear in settings. (In fact, nothing is in settings aside from the language s...

user-removed

Not applicable

5372 Views

2 replies

0 likes

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Unprofessional: Spotify Updates Settings for Streaming Quality from High to Low?

I've had Spotify premium for a very long time. Occasionally they change your settings without notification. Normally this wouldn't matter but it really bothers me when they change your setting for "Streaming Quality" from "High" to "Low" when you are...

Music Fan

I've had Spotify premium for a very long time. Occasionally they change your settings without notification. Normally this wouldn't matter but it really bothers me when they change your setting for "S...

595 Views

0 replies

1 likes

bug
default settings
Premium
settings
unprofessional
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Solved!!Superuser Contribution Same Spotify link, different playlists on different devices

PlanFree/PremiumCountryDeviceiMacOperating SystemiOS 10 My Question or IssueHello guys, I've just bumped into a strange issue. My wife sent me a playlist link for Spotify, and specifically asked me to play two songs. When I opened the playlist in Saf...

Casual Listener

Plan Free/Premium Country Device iMac Operating System iOS 10   My Question or Issue Hello guys,   I've just bumped into a strange issue. My wife sent me a playlist link for Spot...

abhilashulahannan

Visitor

9349 Views

14 replies

1 likes

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Superuser Contribution The desktop app stopped working

PlanPremiumCountry USA DeviceiMacOperating System macos(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have contacted support at least 6 times and all they told be to do was delete and redownload the app. Which I did at least 6 times. A...

Visitor

Plan Premium Country USA   Device iMac Operating System macos (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have contacted support at least 6 times and all...

AlejaR

Moderator

602 Views

2 replies

1 likes

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Superuser Contribution adding to playlists

Using the Mac app when I add a song to a playlist I can't view which playlists the song has already been added to.

Visitor

Using the Mac app when I add a song to a playlist I can't view which playlists the song has already been added to.  

Maria

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes