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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 641 Views
  • 1 replies
  • 3 likes
  • 641 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 33997 Views
  • 19 replies
  • 1 likes
  • Error
    music stops
  • 33997 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161846 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161846 Views
  • 0 replies
  • 34 likes

Superuser Contribution Spotify closes immediately, only when connected to internet.

PlanPremiumCountryAustraliaDeviceMacbook Air 2020Operating SystemMacOS 10.15.7 My Question or IssueSpotify closes immediately whenever I try to open it if I am connected to the internet. It briefly shows a blank screen with a notice on the top of the...

  • Visitor
  • Plan Premium Country Australia Device Macbook Air 2020 Operating System MacOS 10.15.7     My Question or Issue Spotify closes immediately whenever I try to open it if I am connec...
  • Alex
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast videos are not working when 'Hardware acceleration' is turned on for Spotify

Podcast videos are not working when 'Hardware acceleration' is turned on for Spotify.When turning off hardware acceleration, which restarts Spotify, it works again.

  • Newbie
  • Podcast videos are not working when 'Hardware acceleration' is turned on for Spotify. When turning off hardware acceleration, which restarts Spotify, it works again.
  • MihailY
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Zoom state on Mac Client

The zoom state in the Mac Client causes content to get lost. Much of the UI goes off the page when zooming in, and whenzooming back out, the content re-centers in the wrong way, often hiding UI like the search by scrolled out of the view window. The ...

  • Visitor
  • The zoom state in the Mac Client causes content to get lost.  Much of the UI goes off the page when zooming in, and when zooming back out, the content re-centers in the wrong way, often hiding...
  • Eni
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Installation/Login issues: "firewall may be blocking spotify"/ "downloaded disk spotify image"

PlanPremiumCountry USA DeviceMac ProOperating SystemHigh Sierra (10.13.6) My Question or IssueWhen attempting to log into a new device, Spotify initially refused to recognize my login information through my usual method (Facebook). I reset my passwor...

  • Casual Listener
  •   Plan Premium Country USA   Device Mac Pro Operating System High Sierra (10.13.6)   My Question or Issue When attempting to log into a new device, Spotify initially refus...
  • Eni
  • Moderator
  • 375 Views
  • 3 replies
  • 0 likes
  • firewall
    installer error
    Login Errors
  • 375 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daily Mix caching issue

PlanPremiumCountryHungary DeviceMacbook Pro 16-inch, 2019Operating SystemMacOS Ventura 13.0.1 My Question or IssueIt's probably happening on other always-changing playlist as well, but it's easy to observe on Daily Mix panes. When I start playing the...

  • Regular
  • Plan Premium Country Hungary   Device Macbook Pro 16-inch, 2019 Operating System MacOS Ventura 13.0.1   My Question or Issue It's probably happening on other always-changing play...
  • Vasil
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify thinks I'm not connected to the internet

The Internet connection is fine, the proxy settings in the application are off, but Spotify still thinks it is offline, reinstalling the application did not help. MacBook Pro 2020 Mac OS Monterey 12.3.1

  • Casual Listener
  • The Internet connection is fine, the proxy settings in the application are off, but Spotify still thinks it is offline, reinstalling the application did not help. MacBook Pro 2020 Mac OS Monterey 12....
  • Dian
  • Moderator
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Solved!! Spotify app doesn't work after MacBook update Ventura 13.0

PlanPremiumCountrySwedenDeviceMacbook Pro 2021Operating SystemVentura 13.0 My Question or Issue: After I updated my Macbook Pro 2021 to Ventura 13.0 the Spotify app doesn't work anymore. When I start the app it is just gray and after awhile is says t...

  • Newbie
  • Plan Premium Country Sweden Device Macbook Pro 2021 Operating System Ventura 13.0   My Question or Issue: After I updated my Macbook Pro 2021 to Ventura 13.0 the Spotify app doesn'...
  • macivi
  • Visitor
  • 2868 Views
  • 2 replies
  • 0 likes
  • 2868 Views
  • 2 replies
  • 0 likes

Superuser Contribution What happened to personalized what's new/new releases on desktop?

I can no longer find the personalized new releases section on desktop. It used to be under discover I think in search. On mobile you can still find under the bell icon, but it seems gone on desktop.

  • Roadie
  • I can no longer find the personalized new releases section on desktop. It used to be under discover I think in search. On mobile you can still find under the bell icon, but it seems gone on desktop.
  • MihailY
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • New Releases
    What's new
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Light Mode for desktop / mobile app

Hi, I've been a premium user for almost a decade now and have a Mac and iPhone, but this topic goes beyond platforms in general. I was wondering if there are any plans to have a Light Mode for the app. The extreme contrast difference between the blac...

  • Casual Listener
  • Hi,   I've been a premium user for almost a decade now and have a Mac and iPhone, but this topic goes beyond platforms in general.   I was wondering if there are any plans to have a Lig...
  • mickeydickyd
  • Newbie
  • 56941 Views
  • 20 replies
  • 184 likes
  • light mode
    Themes
  • 56941 Views
  • 20 replies
  • 184 likes

Superuser Contribution Search not working for Artists, Albums etc

When searching for an artist or an album I get the message 'Oooops, something went wrong loading the artist / album' PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Visitor
  • When searching for an artist or an album I get the message 'Oooops, something went wrong loading the artist / album'     Plan Free/Premium Country   Device (iPhone 8, Samsung G...
  • Dian
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant Like songs - The green heart disappears shortly after adding

What is wrong with my Spotify. Anyone else had the same problem? I can't like more songs. Currently some 6300 songs that I have liked, and for a couple of weeks now, I have not been able to like more songs on my Spotify on MacBook Pro macOS Catalina,...

  • Newbie
  • What is wrong with my Spotify. Anyone else had the same problem? I can't like more songs. Currently some 6300 songs that I have liked, and for a couple of weeks now, I have not been able to like more...
  • OscarDC
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution video not playing

I only have audio and no video in web or application.

  • Visitor
  • I only have audio and no video in web or application.
  • MihailY
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect to a device pop-up multiple times a day

Premium Plan, UK, Macbook pro MacOsX 13.0.1, have a Sonos + Amazon Echo at home. Every single day I get this annoying pop-up, at least 3-4 times a day. I've tried connecting to devices and disconnecting, but it still prefers to assume I don't know to...

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  • Casual Listener
  • Premium Plan, UK, Macbook pro MacOsX 13.0.1, have a Sonos + Amazon Echo at home.   Every single day I get this annoying pop-up, at least 3-4 times a day. I've tried connecting to devices and d...
  • MihailY
  • Moderator
  • 213 Views
  • 3 replies
  • 0 likes
  • broken
    bug
    UX
  • 213 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some Thing Went Wrong

PlanPremium Operating SystemWindows My Question or IssueHi guysI just installed it and came out with such a page, I have seen many replies, close the network, reopen and many. How to solve it?

  • Visitor
  •   Plan Premium   Operating System Windows    My Question or Issue Hi guys I just installed it and came out with such a page, I have seen many replies, close the network, ...
  • Eni
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing on app and browser

When I am trying to listen to Spotify on my computer ( OS Ventura 13.0)....--The App will MAYBE play one song, but sometimes it doesn't play at all. The progress bar of the song is moving but there's no sound--I don't have sound issues with any other...

  • Visitor
  • When I am trying to listen to Spotify on my computer ( OS Ventura 13.0).... --The App will MAYBE play one song, but sometimes it doesn't play at all. The progress bar of the song is moving but there...
  • OscarDC
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song lengths of some local files

DeviceMacbook Pro mid-2012Operating SystemmacOS Catalina 10.15 - 10.15.4 My Question or IssueThis has been an issue for months now. For some reason Spotify shows some local files length's as 1 second shorter than they really are. And for some local f...

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  • Composer
  • Device Macbook Pro mid-2012 Operating System macOS Catalina 10.15 - 10.15.4   My Question or Issue This has been an issue for months now. For some reason Spotify shows some local files len...
  • Lyubka
  • Moderator
  • 3033 Views
  • 17 replies
  • 1 likes
  • 3033 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution Bug - Web Player - Cinema Mode on smaller window does not occupy entire window

DeviceWeb Player (Tested on Safari and Chrome)Operating SystemMac Intel My Question or IssueDidn't find any place for web browser threads so I'll post it here. For Cinema mode, after reaching a minimum threshold, the "player controls" get left out, l...

  • Casual Listener
  • Device Web Player (Tested on Safari and Chrome) Operating System Mac Intel   My Question or Issue Didn't find any place for web browser threads so I'll post it here.   For Cinema mo...
  • Raisen
  • Casual Listener
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daily Drive Without the News?

So maybe this is an odd question but I really enjoy the music selection I'm getting in the daily drive. I listen to radio rock/metal/metalcore/pop/etc, and my daily mixes have only ever covered 1 genre per mix. With the daily mix, I get a little of e...

  • Music Fan
  • So maybe this is an odd question but I really enjoy the music selection I'm getting in the daily drive. I listen to radio rock/metal/metalcore/pop/etc, and my daily mixes have only ever covered 1 gen...
  • EowynCarter
  • Casual Listener
  • 5262 Views
  • 13 replies
  • 13 likes
  • 5262 Views
  • 13 replies
  • 13 likes

Superuser Contribution Playback speed not available from Mac Desktop when playing to Amazon Echo.

Family Plan (main account), USA2021 Macbook Pro, OS 12.5.1 I've been listening to podcasts on my macbook pro at 1.2x speed. I just decided to try listening on my Echo. As soon as I switch to listening from my Echo the speed options are gone and it re...

Screen Shot 2022-11-02 at 2.28.15 PM.png Screen Shot 2022-11-02 at 2.28.30 PM.png
  • Music Fan
  • Family Plan (main account), USA 2021 Macbook Pro, OS 12.5.1   I've been listening to podcasts on my macbook pro at 1.2x speed. I just decided to try listening on my Echo. As soon as I sw...
  • Kiril
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Firewall Blocking Spotify Error Code auth:16

PlanFree/PremiumCountryUnited StatesDeviceMacBook Pro, Mid 2012Operating SystemmacOS Mojave My Question or IssueAs I've seen many people posting about here, I too seem to have fallen to the "firewall may be blocking Spotify" problem that many others ...

  • Regular
  • Plan Free/Premium Country United States Device MacBook Pro, Mid 2012 Operating System macOS Mojave   My Question or Issue As I've seen many people posting about here, I too seem to hav...
  • bthrane
  • Casual Listener
  • 70577 Views
  • 51 replies
  • 0 likes
  • 70577 Views
  • 51 replies
  • 0 likes