Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1549 Views
  • 1 replies
  • 0 likes
  • 1549 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3901 Views
  • 1 replies
  • 0 likes
  • 3901 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3152 Views
  • 1 replies
  • 3 likes
  • 3152 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 38326 Views
  • 19 replies
  • 1 likes
  • music stops
  • 38326 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164841 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164841 Views
  • 0 replies
  • 35 likes

Superuser Contribution Jeg ønsker at sætte Spotify op ligesom iTunes da jeg er tango Dj. Hvordan

Since I also want to use Spotify like iTunes, I would like some guidance on the setup. + whether you can put in your own edited music (Cortina) and whether you can synchronize between Windows (desktop) and MacBook Air?

  • Visitor
  • Since I also want to use Spotify like iTunes, I would like some guidance on the setup. + whether you can put in your own edited music (Cortina) and whether you can synchronize between Windows (deskto...
  • Eni
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exiting fullscreen creates separate frozen snapshot of app window

Plan: PremiumCountry: IrelandDevice: iMac, Retina 5K, 27-inch, 2019Operating System: 13.4.1 (c) (22F770820d) When exiting the fullscreen app on my system a separate copy of the application window is created which is frozen in place and unresponsive. ...

  • Regular
  • Plan: Premium Country: Ireland Device: iMac, Retina 5K, 27-inch, 2019 Operating System: 13.4.1 (c) (22F770820d)   When exiting the fullscreen app on my system a separate copy...
  • Grimjimbojangle
  • Regular
  • 408 Views
  • 7 replies
  • 0 likes
  • 408 Views
  • 7 replies
  • 0 likes

Unskippable Advertisments on MacOS

I am facing a problem where I cant skip ads on my Mac(running MacOS Ventura). I switch between 2 laptops one of which runs Windows 11. Somehow I can skip ads on the windows device but not on my Mac. What makes this more annoying is that I use the Mac...

  • Casual Listener
  • I am facing a problem where I cant skip ads on my Mac(running MacOS Ventura). I switch between 2 laptops one of which runs Windows 11. Somehow I can skip ads on the windows device but not on my Mac. ...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Now Playing View Overrides Friend Activity When Switching Playlist

PlanPremiumCountryUSA DeviceMacbook Pro M1 2020Operating SystemMac OS 13 (latest update) My Question or Issue I just got this new "Now Playing View" update and once again like all previous updates it feels like this wasn't even freaking tested. I usu...

  • Music Fan
  • Plan Premium Country USA   Device Macbook Pro M1 2020 Operating System Mac OS 13 (latest update)   My Question or Issue   I just got this new "Now Playing View" update and ...
  • stephaniafalcon
  • Casual Listener
  • 337 Views
  • 3 replies
  • 4 likes
  • 337 Views
  • 3 replies
  • 4 likes

Unsync Streaming Song Between Iphone and Mac

Can anyone point to a way to unsync the streaming song or podcast between my iphone and mac? I want to keep separate what I'm listening to on each device. If I choose "forget device" for the mac, from my phone will I still be able to log in from the ...

  • Casual Listener
  • Can anyone point to a way to unsync the streaming song or podcast between my iphone and mac?   I want to keep separate what I'm listening to on each device.    If I choose "forg...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why is the iphone and desktop app never synced?

Why is the Recently Played / history feature never ever properly synced between devices, and is always incomplete?I have one account and want to see all my played songs between both apps.Why isn't such a simple thing possible for spotify to implement...

  • Roadie
  • Why is the Recently Played / history feature never ever properly synced between devices, and is always incomplete? I have one account and want to see all my played songs between both apps. Wh...
  • OscarDC
  • Moderator
  • 679 Views
  • 6 replies
  • 4 likes
  • 679 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution CANT SORT BY RECENTLY ADDED WITH NEW UI

I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get?PlanPremiumCountryColombia DeviceMacbook pro m1 chipOperating SystemBig SurMy Question or Issue

  • Casual Listener
  • I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get? Plan Premium Country Colombia   D...
  • webdictator
  • Visitor
  • 25850 Views
  • 18 replies
  • 2 likes
  • Help
  • 25850 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution This content is not available?

PlanPremiumCountryUSADeviceMacbook Air Operating SystemMacOS Catalina My Question or IssueHi,I have the premium Spotify plan and am located in the US, but have been having issues with some unavailable content. I've seen others in the same location as...

  • Newbie
  • Plan Premium Country USA Device Macbook Air  Operating System MacOS Catalina   My Question or Issue Hi, I have the premium Spotify plan and am located in the US, but have bee...
  • NoProblemAtoll
  • Visitor
  • 1888 Views
  • 3 replies
  • 0 likes
  • 1888 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes after downgrade from Apple Silicon / M1 to Intel

PlanPremiumCountryAustriaDevice13-inch, 2017, Four Thunderbolt 3 PortsOperating SystemmacOS Ventura 13.4 (22F66) My Question or Issue Hey guys,I migrated my backup from a M1 laptop to an Intel one. My Spotify app was gone and I wanted to reinstall it...

  • Casual Listener
  •   Plan Premium Country Austria Device 13-inch, 2017, Four Thunderbolt 3 Ports Operating System macOS Ventura 13.4 (22F66)   My Question or Issue   Hey guys, I migrate...
  • retrö
  • Casual Listener
  • 686 Views
  • 6 replies
  • 0 likes
  • 686 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs not showing on macos

MacOS app is not showing my liked songs.It was missing recently liked songs which I liked from my android phone. I tried fixing this by reinstalling and deleting everything under Library/Application Support/Spotify but now I just have a completely em...

  • Casual Listener
  • MacOS app is not showing my liked songs. It was missing recently liked songs which I liked from my android phone. I tried fixing this by reinstalling and deleting everything under Library/Applicat...
  • charsikid
  • Casual Listener
  • 659 Views
  • 4 replies
  • 0 likes
  • 659 Views
  • 4 replies
  • 0 likes

How do I prevent the macOS client to reset library settings?

Everytime I open Spotify after a while, I have to re-enable the settings "Library > Use compact library view" and "Library > Show Local Files". The libraray filter and order resets as well. I don't want it to be ordered by recents, I hate this terrib...

  • Regular
  • Everytime I open Spotify after a while, I have to re-enable the settings "Library > Use compact library view" and "Library > Show Local Files". The libraray filter and order resets as well. I d...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

[Mac] "Daily Mix" often start to play wrong #numbered playlist after 1 day of inactivity

PlanFree / Ireland DeviceMacbook Pro late 2019Operating SystemmacOS Monterey (12.2.1) After Spotify updated design 6 months ago or so I started to notice that "Daily Mix" playlists which you see in "Home" tab could be outdated to what's actually on y...

  • Music Fan
  • Plan Free / Ireland   Device Macbook Pro late 2019 Operating System macOS Monterey (12.2.1)   After Spotify updated design 6 months ago or so I started to notice that "Daily Mix" pl...
  • 189 Views
  • 0 replies
  • 0 likes
  • Daily Mixes
    Desktop Mac
  • 189 Views
  • 0 replies
  • 0 likes

Superuser Contribution Disable explicit songs

I was using it well until a few days ago without any problems, but suddenly I can't play explicit songs. But I can still play the songs on iPhone's Spotify app.. How can I fix it??

  • Newbie
  • I was using it well until a few days ago without any problems, but suddenly I can't play explicit songs.    But I can still play the songs on iPhone's Spotify app..   How can I fix...
  • Dian
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhanced playlists are skipping enhanced songs

StudentPremium USA DeviceMac Pro early 2015 When I toggle on enhanced on my playlists, the songs appear in the playlist but will skip/ do not appear in the queue. retoggling, restarting spotify, and changing the playlist does not affect the issue. th...

  • Casual Listener
  • Student Premium  USA   Device Mac Pro early 2015   When I toggle on enhanced on my playlists, the songs appear in the playlist but will skip/ do not appear in the queue. retoggl...
  • Eni
  • Moderator
  • 293 Views
  • 4 replies
  • 0 likes
  • 293 Views
  • 4 replies
  • 0 likes

Superuser Contribution Opera gx Spotify player bugged

Using Opera GX’s built-in Spotify player and it randomly mutes the sound while the player itself keeps working. I can’t pause the song properly during that or play any other song.

  • Newbie
  • Using Opera GX’s built-in Spotify player and it randomly mutes the sound while the player itself keeps working. I can’t pause the song properly during that or play any other song.
  • Dian
  • Spotify Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I remove a folder from within another folder on the desktop app?

I have many folders that organize my playlists, thus I have all my folders within one folder so as to not clog my library list. I can't seem to figure out how to remove a folder from the main folder. I can remove playlists from the sub-folders, but I...

  • Casual Listener
  • I have many folders that organize my playlists, thus I have all my folders within one folder so as to not clog my library list. I can't seem to figure out how to remove a folder from the main folder....
  • Yordan
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Failed to save playlist changes

PlanPremiumCountryFranceDeviceMacbook Pro 2020Operating SystemiOS 10 My Question or IssueToday I've had a problem where every time I try to change the cover of a playlist I can't save it because an error message appears saying "Failed to save playlis...

  • Casual Listener
  • Plan Premium Country France Device Macbook Pro 2020 Operating System iOS 10   My Question or Issue Today I've had a problem where every time I try to change the cover of a playlist I c...
  • Sim0nR1l3y
  • Newbie
  • 50782 Views
  • 6 replies
  • 4 likes
  • 50782 Views
  • 6 replies
  • 4 likes

Bug in new interface design

Device:Macbook Apple M1 Pro 2021Operating System:Mac Os Ventura 13.4Spotify version:Spotify for macOS (Apple Silicon)1.2.14.1149.ga3ae422d I am actually enjoying the new design for the desktop version, but there is one very annoying and bad bug in th...

  • Casual Listener
  • Device: Macbook Apple M1 Pro 2021 Operating System: Mac Os Ventura 13.4 Spotify version: Spotify for macOS (Apple Silicon) 1.2.14.1149.ga3ae422d   I am actually enjoying the new design f...
  • Billy-J
  • Spotify Star
  • 593 Views
  • 3 replies
  • 0 likes
  • bug
    Interface
    Layout
    menu
  • 593 Views
  • 3 replies
  • 0 likes

Spotify Connect, [Spotify(Mac) volume] is overwritten by [iPad volume]

I use a professional audio interface on my Mac, so I set the volume of all audio playback apps, including Spotify, to about -18dBFS.(The playback volume is set by an external monitor controller.)However, when using Spotify Connect from an iOS device ...

  • Newbie
  • I use a professional audio interface on my Mac, so I set the volume of all audio playback apps, including Spotify, to about -18dBFS. (The playback volume is set by an external monitor controller.) ...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Spotify 0.6.6.10 on iMac G4 finally gave in

I earlier posted happy chimes about an old Spotify client that still ran Premium perfectly on an iMac G4: https://community.spotify.com/t5/Desktop-Mac/Spotify-app-for-PowerPC-still-works-January-2018/m-p/4370197#M528999 I can now report in October 20...

  • Casual Listener
  • I earlier posted happy chimes about an old Spotify client that still ran Premium perfectly on an iMac G4:  https://community.spotify.com/t5/Desktop-Mac/Spotify-app-for-PowerPC-still-works-Januar...
  • XTREMELIFER43
  • Casual Listener
  • 1660 Views
  • 2 replies
  • 4 likes
  • 1660 Views
  • 2 replies
  • 4 likes