Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1547 Views
1 replies
0 likes

1547 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3898 Views
1 replies
0 likes

3898 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3151 Views
1 replies
3 likes

3151 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164840 Views
0 replies
35 likes
Mac

164840 Views
0 replies
35 likes

Crossfade duration can't be changed

When I change the duration in crossfade settings it doesn't have any effect. The default duration of 5s is still be used even if I increase to 10s. When I restart Spotify the setting is restored to 5s. The playlist has been downloaded and is availabl...

tnuetz
Casual Listener
When I change the duration in crossfade settings it doesn't have any effect. The default duration of 5s is still be used even if I increase to 10s. When I restart Spotify the setting is restored to 5...
2018-03-17 10:57:59 PM
2018-03-17 11:34:32 PM
tnuetz
Casual Listener
644 Views
1 replies
0 likes

644 Views
1 replies
0 likes

Solved!! Search bar not working

I'm using Spotify on a MacBook Pro, when I type something in the search bar I don't get to see results and I can't search anything. I have the latest version of Spotify. I already restarted the program and my computer. No problems with the mobile app...

Nomivg
Casual Listener
I'm using Spotify on a MacBook Pro, when I type something in the search bar I don't get to see results and I can't search anything. I have the latest version of Spotify. I already restarted ...
2018-03-13 5:43:07 PM
2018-03-17 4:18:14 PM
Nomivg
Casual Listener
10891 Views
2 replies
2 likes
Search
search bar
Search failure

10891 Views
2 replies
2 likes

Other artist they listen to tab

So when does Spotify show your related artist on your artist profile page? I've had an album and singles on Spotify for a few years. Yes, I'm still under a thousand streams for any particular song but over a thousand streams collectively. Still, I've...

MPrudeaux
Roadie
So when does Spotify show your related artist on your artist profile page? I've had an album and singles on Spotify for a few years. Yes, I'm still under a thousand streams for any particular song bu...
2018-03-17 5:11:18 AM
319 Views
0 replies
1 likes

319 Views
0 replies
1 likes

playlists can't scroll

When looking at the official "spotify" user that has over 1,000 playlists, I can't get very far scrolled down on the playlists to see much. I want to look at all the playlists spotify has made, but can't!

katiebug615
Newbie
When looking at the official "spotify" user that has over 1,000 playlists, I can't get very far scrolled down on the playlists to see much. I want to look at all the playlists spotify has made, but c...
2018-03-17 2:13:10 AM
464 Views
0 replies
0 likes

464 Views
0 replies
0 likes

Can't scroll on MAC Desktop

Have tried reinstalling. Still can't scroll. Never had this problem before.

joshbusby
Casual Listener
Have tried reinstalling. Still can't scroll. Never had this problem before.
2018-03-16 6:33:43 PM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Macbook application not allowing to login with facebook

Hello, I have just installed spotify in my macbook and when I try to login with facebook it opens the browser, asks for login details, the browser's window closes automatically and then spotify App does nothing.It keeps in the same login screen. Can ...

NayelliValeria
Newbie
Hello, I have just installed spotify in my macbook and when I try to login with facebook it opens the browser, asks for login details, the browser's window closes automatically and the...
2018-03-15 6:15:31 PM
2018-03-16 2:23:25 PM
Luke
Spotify Star
470 Views
1 replies
1 likes

470 Views
1 replies
1 likes

Windows 10 apps pause Spotify

Sometimes (a bit to often) when I open windows 10 apps, for example the Mail-app, my Spotify pause. It is really irritating. Does anyone know why?

Slatan
Newbie
Sometimes (a bit to often) when I open windows 10 apps, for example the Mail-app, my Spotify pause. It is really irritating. Does anyone know why?
2018-03-16 10:14:35 AM
465 Views
0 replies
0 likes

465 Views
0 replies
0 likes

spotify only playing 3 artists

i have a playlist with about 1000 songs and it will only play songs from 3 artists, i could see why if they were a majority of my playlist but one artist only has about 10 songs on my playlist

nra0920
Newbie
i have a playlist with about 1000 songs and it will only play songs from 3 artists, i could see why if they were a majority of my playlist but one artist only has about 10 songs on my playlist
2016-08-04 10:57:15 PM
2018-03-16 5:37:51 AM
JesseHansonl
Newbie
705 Views
1 replies
1 likes
Mac

705 Views
1 replies
1 likes

Solved!! Desktop App not syncing with Mobile

So, a few months back i had an issue with Spotify. Whenever i created a playlist on my iphone or ipad it would not show up on my desktop and viceversa. After reinstalling spotify several times on my Mac and deleting every file i could find( including...

Svedberg
Newbie
So, a few months back i had an issue with Spotify. Whenever i created a playlist on my iphone or ipad it would not show up on my desktop and viceversa. After reinstalling spotify several times on my ...
2012-07-04 9:25:01 PM
2018-03-15 12:41:57 AM
mschumacher
Newbie
144526 Views
21 replies
4 likes

144526 Views
21 replies
4 likes

I can't scroll on my macbook!

Hi! A while ago i stopped being able to scroll down on my macbook without pressing alt at the same time as i press the up or down button. Normallt I can scroll just by pressing the arrows and with alt it always scrolls all the way down so i can't see...

sealionmusic
Casual Listener
Hi! A while ago i stopped being able to scroll down on my macbook without pressing alt at the same time as i press the up or down button. Normallt I can scroll just by pressing the arrows and with al...
2018-03-07 1:45:32 AM
2018-03-15 12:37:05 AM
sealionmusic
Casual Listener
3349 Views
3 replies
0 likes

3349 Views
3 replies
0 likes

Audio Output of Spotify

Hello, can i change the output source of spotify? can't find anything about it.. best regards

Phi1986
Casual Listener
Hello, can i change the output source of spotify? can't find anything about it.. best regards
2012-03-28 9:42:33 PM
2018-03-15 5:23:17 PM
VecchioJohn
Newbie
26572 Views
6 replies
6 likes

26572 Views
6 replies
6 likes

Superuser Contribution No Artist Radio / Can't download app on my MAC

hiim suffering from 2 major problems after buying spotify premium:1. There is no Aritst Radio option in my iphone app. weirdly the option does appear on the web player 2. I can't download the spotify app to my mac. everytime i download the file and t...

rotbarda
Newbie
hi im suffering from 2 major problems after buying spotify premium: 1. There is no Aritst Radio option in my iphone app. weirdly the option does appear on the web player 2. I can't downloa...
2018-03-12 9:41:15 PM
2018-03-15 2:53:34 PM
Melody
Spotify
549 Views
2 replies
0 likes

549 Views
2 replies
0 likes

Google Home and Chromecast not appearing on Spotify Connect or Device List

For the Mac application, my Google Home and Google Chromecast don't appear in the device list only AFTER I tell the device by voice to play something on Spotify, or I initiate the play from another device, like my Phone. Before I manually play someth...

Nicu
Casual Listener
For the Mac application, my Google Home and Google Chromecast don't appear in the device list only AFTER I tell the device by voice to play something on Spotify, or I initiate the play from anot...
2018-03-15 12:02:35 PM
1019 Views
0 replies
27 likes

1019 Views
0 replies
27 likes

Local files

Hi all, I am new to spotify and have a couple of songs on my laptop which I can't seem to find on spotify so I am trying to access them via the local files feature. However since I listen to music from my phone most often, I need to add them in a pla...

Anant1
Newbie
Hi all, I am new to spotify and have a couple of songs on my laptop which I can't seem to find on spotify so I am trying to access them via the local files feature. However since I listen to...
2018-03-15 10:17:57 AM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

Remove album art

Can I remove the viewing of album art? Some of the art is just plain inappropriate and racy and I really don't need to be seeing it consistently. Any help?

Elementswelder
Newbie
Can I remove the viewing of album art? Some of the art is just plain inappropriate and racy and I really don't need to be seeing it consistently. Any help?
2013-10-11 3:04:04 AM
2018-03-14 8:52:28 PM
Alcamtar
Casual Listener
24285 Views
6 replies
38 likes

24285 Views
6 replies
38 likes

I cannot see the recently played tracks by friends

since a few days I cannot see the recently played tracks of any of my friends.Alle it shows under "recent activity" is a blank.I've tried everything in the preferences menu, ticked all the sharing buttons to yes but still nothing.Who knows hoe te fix...

loudandproud
Casual Listener
since a few days I cannot see the recently played tracks of any of my friends.Alle it shows under "recent activity" is a blank.I've tried everything in the preferences menu, ticked all the sharing bu...
2018-03-14 4:12:53 PM
2018-03-14 8:36:55 PM
loudandproud
Casual Listener
2476 Views
2 replies
0 likes

2476 Views
2 replies
0 likes

Why doesn't Spotify for mac have an equalizer?

Can we please have an equalizer for the mac desktop app?

georgeqwu
Casual Listener
Can we please have an equalizer for the mac desktop app?
2018-03-13 9:54:22 PM
2018-03-14 4:30:10 PM
Luke
Spotify Star
5137 Views
1 replies
4 likes

5137 Views
1 replies
4 likes

[Desktop][Mac] Function/media keys (play/pause, next, previous) not working

Function keys have been broken since last Spotify update. macOS High Sierra 10.13.3 Spotify version 1.0.75.483.g7ff4a0dc

j86989
Regular
Function keys have been broken since last Spotify update. macOS High Sierra 10.13.3 Spotify version 1.0.75.483.g7ff4a0dc
2018-03-05 11:24:06 PM
2018-03-14 3:02:39 PM
vicponce22
Newbie
1081 Views
3 replies
1 likes

1081 Views
3 replies
1 likes

Remove "i'm with the banned" playlist, it is insulting

If you stand with artists from the nations of the travel banned, then can you explain why you banned the same people from these nations to use your service? if you are not allowed to let Iranian people use your services and forced to ban us, then ple...

m3iisam
Casual Listener
If you stand with artists from the nations of the travel banned, then can you explain why you banned the same people from these nations to use your service? if you are not allowed to let Iranian...
2018-03-14 12:47:32 PM
2018-03-14 2:18:59 PM
m3iisam
Casual Listener
1278 Views
2 replies
3 likes
banned nation
Iran
sanction

1278 Views
2 replies
3 likes

This Song Is Unavailable. If you have the file on your computer you can import it.

I deleted my iTunes folder on my Mac because it was taking a lot of space.Now, on Spotify the songs that I deleted cannot be played and show a "This Song Is Unavailable. If you have the file on your computer you can import it. " These are the same so...

HiroLegito
Newbie
I deleted my iTunes folder on my Mac because it was taking a lot of space. Now, on Spotify the songs that I deleted cannot be played and show a "This Song Is Unavailable. If you have the file on you...
2018-03-14 2:56:13 AM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts