Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27740 Views
  • 13 replies
  • 33 likes
  • 27740 Views
  • 13 replies
  • 33 likes

Superuser Contribution When adding to a shared playlist on iOS, it does not show when a collaborator has already added it

Plan: PremiumCountry: Singapore Device(iPhone 12 Pro)Operating System(iOS 16.6.1) My Question or IssueOn iOS, when using “+” on a song to add to other playlists, it is supposed to display the playlists which a song has already been added to. However,...

  • Casual Listener
  • Plan: Premium Country: Singapore   Device (iPhone 12 Pro) Operating System (iOS 16.6.1)   My Question or Issue On iOS, when using “+” on a song to add to other playlists, it i...
  • Ian-
  • Visitor
  • 458 Views
  • 5 replies
  • 0 likes
  • Collaboration
    Duplicate Song
    Shared playlist
  • 458 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify bug skipps every Song iPhone 15 pro Max

https://files.fm/f/tswmd694dj Display Recording Video This is my Problem, https://streamable.com/jzfmv9Spotify Premium iPhone 15 Pro Max iOS 17.4.1 I Have Changed my iPhone with AppleCare+ i have changed my AirPods, i Have cleaned my Cache, iPhone Ha...

  • Regular
  • https://files.fm/f/tswmd694dj  Display Recording Video  This is my Problem,  https://streamable.com/jzfmv9 Spotify Premium   iPhone 15 Pro Max  iOS 17.4.1  &nbsp...
  • OscarDC
  • Moderator
  • 599 Views
  • 15 replies
  • 0 likes
  • 599 Views
  • 15 replies
  • 0 likes

Can’t find profile

Everytime I try to see my profile or others it shows as something went wrong, I’ve tried viewing it in other ways but It’s not working

  • Casual Listener
  • Everytime I try to see my profile or others it shows as something went wrong, I’ve tried viewing it in other ways but It’s not working
  • MateusM
  • Spotify Star
  • 211 Views
  • 7 replies
  • 0 likes
  • 211 Views
  • 7 replies
  • 0 likes

Superuser Contribution When I go to connect Spotify to a device, my Google speakers no longer up

In Google Home, I can use a voice command to play Spotify on either of my Google speakers. But using Spotify on an iPhone, the speakers no longer show up in the list of devices on my network like they used to. I tried rebooting the speakers and resta...

  • Visitor
  • In Google Home, I can use a voice command to play Spotify on either of my Google speakers. But using Spotify on an iPhone, the speakers no longer show up in the list of devices on my network like the...
  • Ivelina
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs Library long loading time

PlanPremiumCountryUSDeviceiPhone 6S PlusOperating SystemiOS 13.4.1 My Question or IssueAfter first launching the app, the Liked Songs library takes what seems to be an excessive amount of time to load. My library contains ~1,800 songs, and it’s seeme...

  • Casual Listener
  • Plan Premium Country US Device iPhone 6S Plus Operating System iOS 13.4.1   My Question or Issue After first launching the app, the Liked Songs library takes what seems to be an excess...
  • amanderr
  • Regular
  • 1567 Views
  • 6 replies
  • 2 likes
  • 1567 Views
  • 6 replies
  • 2 likes

Why are my lyrics not loading?

The songs I would like to view lyrics to are available, but most of the time they do not work so I have to google the lyrics which isn’t as convenient as the lyrics you have added. Is this just me? I have tried to update the app multiple times and no...

  • Visitor
  • The songs I would like to view lyrics to are available, but most of the time they do not work so I have to google the lyrics which isn’t as convenient as the lyrics you have added. Is this just me? I...
  • MateusM
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do I have to uninstall then reinstall spotify every couple days to use

Spotify works for a couple days with my ford sync then all of a sudden no sound through car stereo until i uninstall and reinstall spotify. This was not an issue until recently. Everything is updated. Not much use paying for premium if I can no longe...

  • Visitor
  • Spotify works for a couple days with my ford sync then all of a sudden no sound through car stereo until i uninstall and reinstall spotify. This was not an issue until recently. Everything is updated...
  • Vasil
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer plays while using other apps

PlanPremiumCountryUKDeviceIPhone SE 2020Operating SystemiOS 14.8 I am no longer able to play music on Spotify on my phone if I want to use other apps at the same time. As soon as I open another app such as WhatsApp Spotify stops playing. I have alrea...

  • Newbie
  • Plan Premium Country UK Device IPhone SE 2020 Operating System iOS 14.8   I am no longer able to play music on Spotify on my phone if I want to use other apps at the same time. As soon ...
  • zipoxtra
  • Gig Goer
  • 20148 Views
  • 12 replies
  • 1 likes
  • 20148 Views
  • 12 replies
  • 1 likes

Local files are greyed out and unplayable on the iOS app

After I hit download on a playlist of local files from the iOS app, my songs download to the proper playlist (and the files download to the proper folder: "On My iPhone > Spotify > Synced files"). However, after closing and reopening the app, these s...

  • Visitor
  • After I hit download on a playlist of local files from the iOS app, my songs download to the proper playlist (and the files download to the proper folder: "On My iPhone > Spotify > Synced files...
  • zipoxtra
  • Gig Goer
  • 109 Views
  • 1 replies
  • 1 likes
  • 109 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Cant change volume level from quiet to loud

I'm trying to change volume level on Iphone from quiet to loud. After pressing the "loud" option it seems like i did it, but after leaving the settings it switches back to guiet. No matter how many times i do that, it'll always switch back to quiet. ...

  • Visitor
  • I'm trying to change volume level on Iphone from quiet to loud. After pressing the "loud" option it seems like i did it, but after leaving the settings it switches back to guiet. No matter how many t...
  • zipoxtra
  • Gig Goer
  • 8408 Views
  • 53 replies
  • 20 likes
  • 8408 Views
  • 53 replies
  • 20 likes

Superuser Contribution filtering a playlist by artist or album only, on mobile

PlanPremiumCountryUSDeviceiphone 13 maxOperating Systemios15 My Question or Issuei have a playlist of over 900 songs. when i am on mobile, sometimes i just want to listen to a specific artist. when i search for the artist, the song plays, but it does...

  • Newbie
  • Plan Premium Country US Device iphone 13 max Operating System ios15   My Question or Issue i have a playlist of over 900 songs. when i am on mobile, sometimes i just want to listen to ...
  • ralphma
  • Newbie
  • 1138 Views
  • 4 replies
  • 0 likes
  • artist
    songs
  • 1138 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Liked Songs] Shuffle button resets when switching back to liked songs

When I have shuffle toggled on in Liked songs, then switch to another playlist, then switch back to liked songs, shuffle will be toggled off. This only occurs when I control playback from my Spotify app on iOS. I tested on desktop version, and this i...

  • Casual Listener
  • When I have shuffle toggled on in Liked songs, then switch to another playlist, then switch back to liked songs, shuffle will be toggled off. This only occurs when I control playback from my Spotify ...
  • Eni
  • Moderator
  • 710 Views
  • 11 replies
  • 1 likes
  • 710 Views
  • 11 replies
  • 1 likes

Superuser Contribution My Apple TV isn't seen from the same Wi-Fi in Spotify Connect

It used to work, and then some weeks ago, it suddenly stopped working.I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router.From my laptop, I can ping the Apple TV IP, and traceroute says it'...

  • Regular
  • It used to work, and then some weeks ago, it suddenly stopped working. I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router. From my lapt...
  • Eni
  • Moderator
  • 304 Views
  • 10 replies
  • 1 likes
  • 304 Views
  • 10 replies
  • 1 likes

Superuser Contribution Two cancelled podcasts stay in my library and I have no way to remove them

Two podcasts, those being The Cool Videos Podcast and TheRussianBadger but on Spotify, were deleted. However, they stay as the standard grey microphone backround and I cannot interact with them in any way. When I click on them, it says "Something wen...

  • Regular
  • Two podcasts, those being The Cool Videos Podcast and TheRussianBadger but on Spotify, were deleted. However, they stay as the standard grey microphone backround and I cannot interact with them in an...
  • Ivelina
  • Moderator
  • 571 Views
  • 11 replies
  • 0 likes
  • 571 Views
  • 11 replies
  • 0 likes

Por qué no me deja reproducir música en mi cuenta?

Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo

  • Visitor
  • Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo
  • MateusM
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Shazam tracks are not syncing with Spotify. Help please?

I have already tried disconnecting, deleting and reinstalling both Shazam and Spotify several times. I switched from android to iPhone a year ago and since then not one song has synced even though the playlist is still being created.

  • Visitor
  • I have already tried disconnecting, deleting and reinstalling both Shazam and Spotify several times. I switched from android to iPhone a year ago and since then not one song has synced even though th...
  • maxjanke
  • Casual Listener
  • 681 Views
  • 5 replies
  • 1 likes
  • 681 Views
  • 5 replies
  • 1 likes

Superuser Contribution IOS playing bug

PlanPremium duoCountryUSADeviceIPhone 13Operating SystemIOS 17.4.1 My Question or IssueWhen I swipe the app up, when I go back into the app no sound plays and the numbers to show duration of the song are just lines but I can press all the buttons and...

  • Regular
  • Plan Premium duo Country USA Device IPhone 13 Operating System IOS 17.4.1   My Question or Issue When I swipe the app up, when I go back into the app no sound plays and the numbers to ...
  • Ivelina
  • Moderator
  • 295 Views
  • 8 replies
  • 0 likes
  • 295 Views
  • 8 replies
  • 0 likes

Superuser Contribution Queue lost when accidentally selecting a song.

PlanFree/PremiumCountry Device(iPhone 11, Macbook Pro late 2016)Operating System(iOS 13 ) My Question or IssueSo I’ve made a massive long queue, and then I accidentally tap on a song title and it plays, (very easy to do on an iPhone) interrupting the...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 11, Macbook Pro late 2016) Operating System (iOS 13 )    My Question or Issue So I’ve made a massive long queue, and then I acciden...
  • HI-STAKES
  • Casual Listener
  • 24999 Views
  • 18 replies
  • 4 likes
  • Queue lost
  • 24999 Views
  • 18 replies
  • 4 likes

Superuser Contribution Smart shuffle skips song that is currently playing

When I have songs queued and turn smart shuffle on the song that is currently playing is skipped and the next song in the queue starts to play. If this is a feature it’s a stupid one, and if it’s a bug I would appreciate it getting fixed. I would als...

  • Visitor
  • When I have songs queued and turn smart shuffle on the song that is currently playing is skipped and the next song in the queue starts to play. If this is a feature it’s a stupid one, and if it’s a b...
  • MartinT
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes