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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[All Platforms][Search] Spotify Charts for Kenya

Kenya became a recent addition to the recent expansion of Spotify to new markets earlier this year. With the rise in popularity of the app we feel the need for charts to showcase the popularity of artists and songs within our country that is (Viral 5...

  • Casual Listener
  • Kenya became a recent addition to the recent expansion of Spotify to new markets earlier this year. With the rise in popularity of the app we feel the need for charts to showcase the popularity of ...
  • Luan
  • Spotify Star
  • 13089 Views
  • 15 comments
  • 592 likes
  • All Platforms
    Search
  • Live Idea
  • 13089 Views
  • 15 comments
  • 592 votes

[Browse] Allow to change Country Origin Suggestions

Hi there, I think many users get annoyed by those "local" recommendations that are based on the country that is chosen by their payment method.E.g. I'm living in Europe, where English language is not local language, and I'm getting recommendations fo...

  • Casual Listener
  • Hi there,   I think many users get annoyed by those "local" recommendations that are based on the country that is chosen by their payment method. E.g. I'm living in Europe, where English lang...
  • SWGHL
  • Regular
  • 51246 Views
  • 212 comments
  • 1601 likes
  • All Platforms
    Browse
  • Not Right Now
  • 51246 Views
  • 212 comments
  • 1601 votes

[Playlists] Ability to link together Tracks in Playlists

Hi, Wouldn't it be great if you could "pair"/"link"/"lock" or "chain" tracks together in a playlist? Then even if you shuffle-played, certain songs would always play together. mock-up of how linking/pairing a song might work. This idea was actually s...

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  • Casual Listener
  • Hi,   Wouldn't it be great if you could "pair"/"link"/"lock" or "chain" tracks together in a playlist? Then even if you shuffle-played, certain songs would always play together.   moc...
  • Kael2
  • Newbie
  • 98446 Views
  • 485 comments
  • 2125 likes
  • All Platforms
    Playlists
  • Not Right Now
  • 98446 Views
  • 485 comments
  • 2125 votes

[All Platforms] Song Recycle Bin - Deleted songs recovery

You may accidentally erase a precious song on your playlist. Whilst spotify has an option to recover an accidentally deleted playlist, you can't recover a specific song. Whenever you make this kinds of mistakes unless you know the specific song you e...

  • Casual Listener
  • You may accidentally erase a precious song on your playlist. Whilst spotify has an option to recover an accidentally deleted playlist, you can't recover a specific song. Whenever you make this kinds ...
  • djessira
  • Newbie
  • 42534 Views
  • 29 comments
  • 916 likes
  • All Platforms
  • Live Idea
  • 42534 Views
  • 29 comments
  • 916 votes

[Discover Weekly] View previous Discover Weekly Playlists

The discover weekly feature is excellent, however I was disappointed yesterday to notice that last weeks playlist had disappeared. It would be great to be able to view previous discover weekly playlists. Thanks

  • Visitor
  • The discover weekly feature is excellent, however I was disappointed yesterday to notice that last weeks playlist had disappeared. It would be great to be able to view previous discover weekly playli...
  • Temeside
  • Newbie
  • 120893 Views
  • 173 comments
  • 2024 likes
  • All Platforms
  • Not Right Now
  • 120893 Views
  • 173 comments
  • 2024 votes

[All Platforms][Playlists] Recover Playlists From Since the Account Opened

I used to be able to access all of my deleted playlists through the "Recover Playlist" page and now I can only see them if they've been deleted within the past 30 days. I was recently looking for a playlist that I had had for three years and had dele...

  • Casual Listener
  • I used to be able to access all of my deleted playlists through the "Recover Playlist" page and now I can only see them if they've been deleted within the past 30 days. I was recently looking for a p...
  • amy735
  • Newbie
  • 6564 Views
  • 18 comments
  • 642 likes
  • All Platforms
    Playlists
  • Live Idea
  • 6564 Views
  • 18 comments
  • 642 votes

[All Platforms][Your Music] View how many times we streamed a specific Song/Artist/Album

I am aware of the existance of applications like Last.fm. However I found it annoying that I couldn't really import old scrobbles of songs pre-last.fm. There are also some sites that let you manually scrobble but heres where the problem lies. We cant...

  • Casual Listener
  • I am aware of the existance of applications like Last.fm. However I found it annoying that I couldn't really import old scrobbles of songs pre-last.fm. There are also some sites that let you manually...
  • michellegemoto14
  • Newbie
  • 17260 Views
  • 28 comments
  • 919 likes
  • All Platforms
    Your Music
  • Not Right Now
  • 17260 Views
  • 28 comments
  • 919 votes

[All Platforms] I want complete history of all songs

I want to be able to view all songs I have listened to. I will remember some song I was listening to a few months ago and can't remember the name. I want to be able to see EVERY SONG I HAVE EVER PLAYED. Also being able to delete songs from history th...

  • Casual Listener
  • I want to be able to view all songs I have listened to. I will remember some song I was listening to a few months ago and can't remember the name. I want to be able to see EVERY SONG I HAVE EVER PLAY...
  • Annie696
  • Visitor
  • 11157 Views
  • 39 comments
  • 594 likes
  • All Platforms
    Playlists
  • Live Idea
  • 11157 Views
  • 39 comments
  • 594 votes

[All Platforms][Playlists] bring Canvas to other platforms (Desktop, Tablet, TV, consoles)

I, for one, actually like the Canvasing ideas on songs. To be honest, I wish there was more as I have my phone on a charging dock on my desk next to my monitor (audio bluetoothed to my stereo) and I can't help but think that the idea of the canvas sh...

  • Casual Listener
  • I, for one, actually like the Canvasing ideas on songs. To be honest, I wish there was more as I have my phone on a charging dock on my desk next to my monitor (audio bluetoothed to my stereo) and I ...
  • samwav
  • Newbie
  • 43290 Views
  • 113 comments
  • 798 likes
  • All Platforms
    Playlists
  • Live Idea
  • 43290 Views
  • 113 comments
  • 798 votes

[Your Music] Personal Song Counter

There should be an option to see how many times you listened to a song.There could be a Favorite Songs tab, etc.You would have to enable it in the settings?

  • Casual Listener
  • There should be an option to see how many times you listened to a song. There could be a Favorite Songs tab, etc. You would have to enable it in the settings?
  • djinx18
  • Visitor
  • 24984 Views
  • 22 comments
  • 1083 likes
  • All Platforms
  • Not Right Now
  • 24984 Views
  • 22 comments
  • 1083 votes

[All Platforms][Other] Make a spotify app for Hisense TVs

I have a hisense smart TV and would love to be able to play my Spotify music on it, but the hisense portal doesn't have the app available. However, other music streaming services are available on it. Is there a possibility the app could made availabl...

  • Visitor
  • I have a hisense smart TV and would love to be able to play my Spotify music on it, but the hisense portal doesn't have the app available. However, other music streaming services are available on it....
  • rmnevgrfvsia
  • Casual Listener
  • 33819 Views
  • 36 comments
  • 725 likes
  • All Platforms
    Other
  • Not Right Now
  • 33819 Views
  • 36 comments
  • 725 votes

[All Platforms][Playlists] Move track to top or bottom in playlist with 1 click

My idea is when you right-click on a track in your playlist, there is an option that says "move track to top" or "Move track to bottom" now I have to drag the track to the top myself and with over 1500 tracks in my playlist it takes some time to do, ...

  • Casual Listener
  • My idea is when you right-click on a track in your playlist, there is an option that says "move track to top" or "Move track to bottom" now I have to drag the track to the top myself and with over 15...
  • Kapo487
  • Visitor
  • 20343 Views
  • 78 comments
  • 722 likes
  • All Platforms
    Playlists
  • Live Idea
  • 20343 Views
  • 78 comments
  • 722 votes

[Social] Rooms/Shared Listening Concept

Hello there! I know this idea has been brought up before, but all those ideas were several years ago by now, and I couldn't find a recent discussion about this. Imagine having "rooms" within Spotify, where you can listen together, simultaneously, to ...

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  • Regular
  • Hello there! I know this idea has been brought up before, but all those ideas were several years ago by now, and I couldn't find a recent discussion about this. Imagine having "rooms" within...
  • Rachelg2
  • Visitor
  • 31794 Views
  • 71 comments
  • 884 likes
  • All Platforms
    Social
  • Not Right Now
  • 31794 Views
  • 71 comments
  • 884 votes

[All Platforms][Other] Multiple equalizer presets for different devices

I would really love it if you added the ability to add custom Spotify presets. I use different custom equalizers for different speakers/headphones and it always gets frustrating having to change it every time.

  • Casual Listener
  • I would really love it if you added the ability to add custom Spotify presets. I use different custom equalizers for different speakers/headphones and it always gets frustrating having to change it e...
  • nactucnel
  • Visitor
  • 9904 Views
  • 122 comments
  • 420 likes
  • All Platforms
    Other
  • Live Idea
  • 9904 Views
  • 122 comments
  • 420 votes

[Playlists] Public Playlist Folders

Hi! I've seen this idea being thrown around before but often closed/inactive, so I thought I'd give it another go. (see here) The folders feature has been around for quite some time now, and I love the idea of being able to organise my playlists as I...

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  • Regular
  • Hi!   I've seen this idea being thrown around before but often closed/inactive, so I thought I'd give it another go. (see here)     The folders feature has been around for...
  • blndie
  • Newbie
  • 17841 Views
  • 87 comments
  • 796 likes
  • All Platforms
    Playlists
  • Live Idea
  • 17841 Views
  • 87 comments
  • 796 votes

[All Platforms][Connect] re-categorise podcasts as AUDIO so they play on Connect devices

Podcasts will not play on audio-only Connect devices because Spotify has labelled them as "mixed-media". They are not mixed media, they are audio files. This is an issue that has been noted by the community for some time (around 18 months at least) a...

  • Regular
  • Podcasts will not play on audio-only Connect devices because Spotify has labelled them as "mixed-media". They are not mixed media, they are audio files.   This is an issue that has been noted ...
  • kalambe
  • Newbie
  • 24492 Views
  • 77 comments
  • 616 likes
  • All Platforms
    Connect
  • Not Right Now
  • 24492 Views
  • 77 comments
  • 616 votes

[Shows] TV Shows & Movies

I would love to have a feature where, similar to podcasts, listeners could look up their favorite TV shows (ie Parks and Recreation, The Office, Family Guy, BBC Sherlock), and listen to episodes. I like to listen to podcasts when I go to sleep and wh...

  • Casual Listener
  • I would love to have a feature where, similar to podcasts, listeners could look up their favorite TV shows (ie Parks and Recreation, The Office, Family Guy, BBC Sherlock), and listen to episodes. I l...
  • alxexjerry
  • Newbie
  • 15934 Views
  • 17 comments
  • 743 likes
  • All Platforms
    Shows
  • Not Right Now
  • 15934 Views
  • 17 comments
  • 743 votes

[All Platforms] Change playback speed when listening to music

Ok before i start i want to tell you of the history of the requests for this issue. the oldest request i can find had 573 upvotes and was a generally good idea (Link to OP). spotify's response: Hey folks. We're marking this idea as Case Closed today ...

  • Casual Listener
  • Ok before i start i want to tell you of the history of the requests for this issue. the oldest request i can find had 573 upvotes and was a generally good idea (Link to OP).    spotify'...
  • apdhot_1313
  • Visitor
  • 33903 Views
  • 69 comments
  • 645 likes
  • All Platforms
    Other
  • Not Right Now
  • 33903 Views
  • 69 comments
  • 645 votes

[All Platforms] Streaming Service On Spotify for Sports on VOD

It would be nice if they was a free and premium streaming service for sports on VOD on Spotify

  • Visitor
  • It would be nice if they was a free and premium streaming service for sports on VOD on Spotify
  • TomLegend
  • Spotify Legend
  • 8272 Views
  • 5 comments
  • 672 likes
  • All Platforms
  • Not Right Now
  • 8272 Views
  • 5 comments
  • 672 votes

[All Platforms] Show release's year instead of remastered version's year

When I listen to a song, Spotify shows me the "Remastered Version" year, but this information is not interesting at all.It would be better to place the actual release year of the song.For example, listening the remastered version of "The Wall" from P...

  • Regular
  • When I listen to a song, Spotify shows me the "Remastered Version" year, but this information is not interesting at all. It would be better to place the actual release year of the song. For example...
  • aaronbaney
  • Casual Listener
  • 10591 Views
  • 33 comments
  • 529 likes
  • All Platforms
  • Live Idea
  • 10591 Views
  • 33 comments
  • 529 votes