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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377119 Views

541 replies

34 likes

Account
Free
  • 377119 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7646 Views

0 replies

7 likes

  • 7646 Views
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  • 7 likes

Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

Juan_Goslinga

Newbie

1087 Views

8 replies

1 likes

  • 1087 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Gig Goer

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Gig Goer

1776 Views

32 replies

4 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 1776 Views
  • 32 replies
  • 4 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

Justus6

Visitor

1250 Views

6 replies

0 likes

  • 1250 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't keep phone from sleeping

PlanPremiumCountryMalaysiaDeviceIQOO Neo 10Operating SystemFuntouch OS 15 (Android 15 Vanilla Ice Cream) My Question or IssueOn my old phone (Realme 11 Pro Plus), Spotify was able to keep the phone from sleeping when I was using it with my car. But w...

Casual Listener

  Plan Premium Country Malaysia Device IQOO Neo 10 Operating System Funtouch OS 15 (Android 15 Vanilla Ice Cream)    My Question or Issue On my old phone (Realme 11 Pro Plus...

OscarDC

Moderator

169 Views

3 replies

0 likes

  • 169 Views
  • 3 replies
  • 0 likes

Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

Gannondank

Regular

12928 Views

18 replies

13 likes

  • 12928 Views
  • 18 replies
  • 13 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

RPG24

Newbie

18083 Views

68 replies

31 likes

  • 18083 Views
  • 68 replies
  • 31 likes

Solved!! Songs unavailable [India]

PlanPremiumCountryIndia DeviceAndroid Operating SystemA. Oreo My Question or Issue When will WARNER BROS content be available. So many of my favorite songs are unavailable, spotify ain't fun this way. So many playlists are greyed out.

Newbie

  Plan Premium Country India   Device Android  Operating System A. Oreo   My Question or Issue   When will WARNER BROS content be available. So many of my favori...

315ndexydyw2er5up5rn

Visitor

7741 Views

3 replies

11 likes

  • 7741 Views
  • 3 replies
  • 11 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

beto_player

Newbie

13166 Views

160 replies

35 likes

Android
google cast
receiver
spotify connect
  • 13166 Views
  • 160 replies
  • 35 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

Ivelina

Moderator

6067 Views

73 replies

12 likes

  • 6067 Views
  • 73 replies
  • 12 likes

Superuser Contribution Multiple Android Auto Issues - Volume change and mixes not accurate

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon as I adjust the volume up or down, Spotify automatical...

Casual Listener

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon a...

scottm1021

Visitor

3060 Views

6 replies

0 likes

  • 3060 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

Mauro76

Newbie

1088 Views

4 replies

2 likes

  • 1088 Views
  • 4 replies
  • 2 likes

Superuser Contribution Android Auto - "getting your selection..."

PlanPremiumCountryUSADeviceSamsung S21 Ultra / GMC Terrain (Android AutoOperating SystemAndroid 12 My Question or Issue I just picked up a new 2022 GMC Terrain. When I select a playlist, I can see the songs, but when I try to play a song, the app han...

Newbie

Plan Premium Country USA Device Samsung S21 Ultra / GMC Terrain (Android Auto Operating System Android 12   My Question or Issue   I just picked up a new 2022 GMC Terrain.  ...

Samsop

Newbie

14902 Views

36 replies

11 likes

  • 14902 Views
  • 36 replies
  • 11 likes

Solved!!Superuser Contribution How to stop Spotify opening automatically on mobile?

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and the music controls show up in my notification bar on m...

Gig Goer

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and t...

WinGage

Newbie

72833 Views

52 replies

6 likes

  • 72833 Views
  • 52 replies
  • 6 likes

Superuser Contribution Android Auto: Albums not showing up

PlanPremiumCountryGermanyDevicePixel 6 / Hyundai i20Operating SystemAndroid 13 My Question or IssueHi,I am new to use Spotify in my Car with Android Auto, but I have one issue with the App. When browsing my library I can select and filter all my arti...

Regular

Plan Premium Country Germany Device Pixel 6 / Hyundai i20 Operating System Android 13   My Question or Issue Hi, I am new to use Spotify in my Car with Android Auto, but I have one is...

Threep

Casual Listener

5190 Views

14 replies

2 likes

  • 5190 Views
  • 14 replies
  • 2 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" when I try to start it on Wifi. In US.

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

DJDubenDeFresh

Visitor

17647 Views

22 replies

2 likes

  • 17647 Views
  • 22 replies
  • 2 likes

Superuser Contribution Visual Bug - Cutted/Rounded Corners On Rectangular/Full Screen

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad that way. Please fix it. PlanPremium DeviceSamsung G...

Newbie

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad t...

PatrickDan

Visitor

438 Views

2 replies

0 likes

rounded corners
s24 ultra
visual bug
  • 438 Views
  • 2 replies
  • 0 likes

Superuser Contribution New Layout for Adding Songs to Playlist interferes with system controls

PlanPremiumCountryUSADeviceSamsung Galaxy S24Operating SystemAndroid My Question or IssueIs there a way to either revert the layout back to how it used to be (with the "Done" button), or increase the grabbable target area to swipe down the list? Swip...

Newbie

Plan Premium Country USA Device Samsung Galaxy S24 Operating System Android   My Question or Issue Is there a way to either revert the layout back to how it used to be (with the "Done"...

sfalero

Casual Listener

756 Views

8 replies

4 likes

  • 756 Views
  • 8 replies
  • 4 likes

Superuser Contribution Android Auto Search Album by Artist

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Auto I'd love to select an artist by alphabetical search, then see a list of albums by that artist..... able to select and then play the album (better yet, even select a song from sa...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Android Auto   I'd love to select an artist by alphabetical search, then see a list of albums by that artist......

Threep

Casual Listener

1502 Views

4 replies

16 likes

  • 1502 Views
  • 4 replies
  • 16 likes

Superuser Contribution Track list doesn't highlight which song is currently playing

Track list doesn't highlight the song being played until I go another app, even just Home or Settings, and then go back to the Spotify app, then the song being played gets the green font.The video screenshot linked shows this better than I can explai...

Regular

Track list doesn't highlight the song being played until I go another app, even just Home or Settings, and then go back to the Spotify app, then the song being played gets the green font. The video ...

Maria

Moderator

549 Views

7 replies

0 likes

  • 549 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Plan : Premium Country : France Device : Samsung XCover 5 Operating System : Android 13 Version : Spotify 8.8.96.364   My Question or Issue Hello,   For 2 ...

Haizuru

Visitor

70059 Views

22 replies

2 likes

  • 70059 Views
  • 22 replies
  • 2 likes