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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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DJ Livi bloqueado en la app móvil (Error: "No disponible en tu país"), funciona en la versión web.

Plan: PremiumPaís: MéxicoDispositivo: Samsung Galaxy S20 UltraSistema operativo: Android 13Hola equipo de soporte,Estoy experimentando un error de activación con DJ Livi.​PROBLEMA: En la aplicación móvil (v. 9.0.96.826) aparece el error: "DJ solo dis...

Casual Listener

Plan: Premium País: México Dispositivo: Samsung Galaxy S20 Ultra Sistema operativo: Android 13 Hola equipo de soporte, Estoy experimentando un error de activación con DJ Livi. ​PROBLEMA: En la ...

16 Views

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App
DJ LIVI
SAMSUNG S20 ULTRA
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Superuser Contribution Some playlist thumbnails are missing in "add to playlist" menu

PlanPremiumCountryGermanyDeviceGalaxy S25 UltraOperating SystemAndroid 16 My Question or IssueWhen I'm choosing playlists I want to add a track to, a lot of thumbnails (playlist covers) are not showing up. Same issue on my partner's Android phone.  

Newbie

Plan Premium Country Germany Device Galaxy S25 Ultra Operating System Android 16   My Question or Issue When I'm choosing playlists I want to add a track to, a lot of thumbnails (playl...

Novy

Moderator

63 Views

2 replies

1 likes

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Superuser Contribution App disappears from home screen

PlanPremiumCountryUSADevicePixel 9aOperating SystemAndroid My Question or IssueAfter reinstalling (due to recent podcast issue) app on home screen disappears. The widget stays available and I can pull up Spotify from the full app menu, but my home sc...

Casual Listener

Plan Premium Country USA Device Pixel 9a Operating System Android    My Question or Issue After reinstalling (due to recent podcast issue) app on home screen disappears. The widge...

OscarDC

Moderator

51 Views

3 replies

0 likes

App
home screen
Shortcut
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Superuser Contribution Lossless files, added to your playlist via local files don't play on android device

I have done this for years, and there is lots of music out there that's not available on Spotify. Luckily, I have been able to have local files added to a playlist, and as long as I am connected to the same wi-fi network as my PC, the local files get...

Newbie

  I have done this for years, and there is lots of music out there that's not available on Spotify. Luckily, I have been able to have local files added to a playlist, and as long as I am connec...

Novy

Moderator

71 Views

1 replies

0 likes

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Superuser Contribution [Design bug]Playlist search scroll locked

PlanPremiumDeviceSamsung Galaxy A9Operating SystemAndroid 10 My Question or IssueWhen searching in a playlist, spotify does not allow you to scroll down mor to acces bottom songs. The play menu is still at the bottom, and thus covering the bottem res...

Casual Listener

Plan Premium Device Samsung Galaxy A9 Operating System Android 10   My Question or Issue When searching in a playlist,  spotify does not allow you to scroll down mor to acces bottom...

Eni

Moderator

69 Views

1 replies

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playlist
Scroll
Search
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Superuser Contribution Browsing with Android not working

PlanPremiumCountryFinlandDeviceOnePlus Nord CE 3 Lite 5GOperating SystemOxygenOS 15 My Question or IssueWhen clicking "Search" on my phone, and then trying to browse different themes clicking boxes e.g. "Audiobooks", "Pop", "Rock" etc. Spotify app im...

Gig Goer

Plan Premium Country Finland Device OnePlus Nord CE 3 Lite 5G Operating System OxygenOS 15   My Question or Issue When clicking "Search" on my phone, and then trying to browse differen...

Novy

Moderator

97 Views

3 replies

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Superuser Contribution Lossless playback of a song played first time buffers alot (sudden stops in playback)

PlanPremium platinum CountryIndia DevicePixel 8 pro Operating System(Android 16 My Question or IssueLossless playback of less popular songs keeps stopping during playback like its buffering BUT its not buffering as i can stream a 4k video on yt at th...

Visitor

  Plan Premium platinum  Country India   Device Pixel 8 pro  Operating System (Android 16   My Question or Issue Lossless playback of less popular songs keeps sto...

Dessi

Moderator

61 Views

1 replies

0 likes

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Superuser Contribution Playlists inside folders not appearing in the "Add to playlist" menu

Plan Premium Device OnePlus Nord 4 Operating System Android 15Spotify version9.0.96.826 My Question or IssueAfter updating to the latest version of the Android app, playlists that are organized inside folders no longer appear in the add-to-playlist m...

Music Fan

Plan Premium Device OnePlus Nord 4 Operating System Android 15 Spotify version 9.0.96.826   My Question or Issue After updating to the latest version of the Android app, playlis...

Omac18

Casual Listener

406 Views

11 replies

8 likes

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Superuser Contribution Spotify not playing on Bluos System

My Bluos system will no longer play Spotify. It was working fine last week. I have a NAD C700. The App and Spotify are linked, and the Spotify graphics come up on the NAD, but there is no sound, and it keeps trying to go to the next song. Sound is wo...

Casual Listener

    My Bluos system will no longer play Spotify. It was working fine last week. I have a NAD C700. The App and Spotify are linked, and the Spotify graphics come up on the NAD, but there...

Lee68

Casual Listener

122 Views

2 replies

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Superuser Contribution "Want to watch the video?" pop-up when playing songs from Search. Can't listen on external device

Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I try to play a song from the search page on spotify, it gives me a notification "do you want to play the video?" And...

Casual Listener

  Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue when I try to play a song from...

Henry007

Regular

2923 Views

42 replies

17 likes

Search
speaker
spotify connect
video
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Superuser Contribution Spotify On Android has issues with Lossless.

PlanPlatinumCountryIndiaDeviceS24 UltraOperating SystemAndroid 16 My Question or Issue We recently got Platinum plan for listenning to Lossless content. Problem arises in downloading. All the time there is this message saying Redownload to stream in ...

Music Fan

Plan Platinum Country India Device S24 Ultra Operating System Android 16   My Question or Issue   We recently got Platinum plan for listenning to Lossless content. Problem arises...

MihailY

Moderator

353 Views

17 replies

1 likes

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Superuser Contribution Spotify being controlled by other users on the same family plan and wifi

PlanPremium FamilyCountryCanadaDeviceAndroid, Samsung Galaxy S23+, S23, S25 UltraOperating SystemAndroid 16 My Question or IssueWhen trying to control three separate Spotify sessions with separate devices, while NOT starting a Jam, Spotify decides th...

Casual Listener

Plan Premium Family Country Canada Device Android, Samsung Galaxy S23+, S23, S25 Ultra Operating System Android 16   My Question or Issue When trying to control three separate Spotify ...

MihailY

Moderator

94 Views

1 replies

0 likes

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Superuser Contribution Songtext doesn't load

DeviceSamsung Galaxy S10eOperating SystemAndroid My Question or IssueFor every song I listen to, I always get the message that the text cannot be uploaded. I subscribed for 10,99€/month.What can be done? Thanks for your help.

Visitor

    Device Samsung Galaxy S10e Operating System Android    My Question or Issue For every song I listen to, I always get the message that the text cannot be uploaded. I su...

Vasil

Moderator

119 Views

1 replies

0 likes

Samsung
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Superuser Contribution Tracks on a Playlist starting 15 seconds in

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too. I can't seem to attach my screenshot of my settings but All my Track Transitions and Listening Control settings are off. Thanks...

Casual Listener

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too.   I can't seem to attach my screenshot of my settings but All my Trac...

Novy

Moderator

111 Views

3 replies

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Superuser Contribution Lyrics allignment in landscape mode

PlanFree/PremiumDeviceAndroid Mobile & TabletsOperating SystemAndroid 14 & 15 My Question or IssueLyrics in landscape mode is aligned completely to the left, due to which the punch hole front camera is covering the 1st few letters of every line as it...

Casual Listener

  Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15   My Question or Issue Lyrics in landscape mode is aligned completely to the left, due ...

Ivelina

Moderator

146 Views

3 replies

0 likes

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Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

MihailY

Moderator

231 Views

3 replies

1 likes

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Superuser Contribution App crashes when searching your recents

PremiumCountryUnited States Devicemoto g stylus Operating SystemAndroid 12My Question or IssueThe app crashes when I try to look at my recents

Regular

Premium Country United States  Device moto g stylus  Operating System Android 12 My Question or Issue The app crashes when I try to look at my recents

Ivelina

Moderator

206 Views

1 replies

0 likes

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Superuser Contribution Search from car Google says "Only for Spotify Premium"....

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCyprusDevice(Samsun Galaxy S20 FE 5g/Hyundai i10)Operating System(Android Auto/ Android/ Google Search) My Questio...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Cyprus Device (Samsun Galaxy S20 FE 5g/Hyundai i10) ...

Joan

Moderator

265 Views

1 replies

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Android
android auto
google
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Superuser Contribution Sound glitches in the Spotify app on OnePlus Pad 3

PlanPremiumCountryGermanyDeviceOnePlus Pad 3Operating SystemAndroid 15 (OxygenOS) My Question or IssueHello! I got a new OnePlus Pad 3, and when I listen to music on Spotify, the sound sometimes randomly glitches. It sounds like micro high-pitched be...

Casual Listener

Plan Premium Country Germany Device OnePlus Pad 3 Operating System Android 15 (OxygenOS)   My Question or Issue Hello! I got a new OnePlus Pad 3, and when I listen to music on Spotify,...

Ivelina

Moderator

200 Views

3 replies

0 likes

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Spotify is not working ONLY on my phone +RANT

PlanFree/PremiumCountryPhilippinesDeviceOppo Reno8 TOperating SystemColorOS My Question or IssueTo keep it short, Spotify does not work only on the phone specified above. It works perfectly smooth on my tablet with is HONOR, on my dad's phone A5i, an...

Newbie

Plan Free/Premium Country Philippines Device Oppo Reno8 T Operating System ColorOS   My Question or Issue To keep it short, Spotify does not work only on the phone specified above. It ...

139 Views

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andriod
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