Shuffle not working on iOS

[Vasil]

Hey folks!

Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work.
This is being looked into 🙂

[Louf01]

As of the latest Spotify update 9.1.6, the issue has been resolved for me 

[user-removed]

Yes, its working now for me too.

[lolobaba1]

The issue has been resolved completely on my Iphone but not on my Ipad. On my IPad, Smart Shuffle doesn't work. Smart Shuffle is also not available on Mac.

[Birdthulu]

Okay but I have an Android and am having this issue now.... just started today. Noticed it yesterday.

Am restarting my app and stuff to see if its just a bug

[Yordan]

Hi everyone,

Thanks for the patience while our tech team investigated this issue.

We're happy to announce that this should now be fixed! 😎 Just make sure you're running the latest version of Spotify available.

If you're still having trouble you can post a new thread in the relevant help board here.

Cheers 🤘

[lolobaba1]

Operating System

iOS 26.2

My Question or Issue

Even when the Smart Shuffle is enabled in the settings, it doesn't work on my iPhone or iPad. It worked for a while on my iPhone after the 9.1.6 update but with the latest update it stopped working (9.1.12).