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Slow loading and performance issues

We've received reports about increased load times when performing actions like opening a playlist/menu or playing content. This affects primarily (but may not be limited to) mobile devices running Android and iOS.

Hey there,

 

If you're experiencing this issue, make sure to add your vote and share the following info (if you haven't already):

  • Your device's make, model and OS version;
  • The version of Spotify you're running;
  • The troubleshooting you've tried so far.

We'll keep you posted here as soon as we have any updates.

 

Cheers 🤘

Top Answer
Yordan

Hey everyone,


Thanks for the replies.


@A6L@raincapsule, I've reached out to you via private message with some follow-up questions on this which can speed up the investigation.

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If anyone else is interested in aiding us further, feel free to reach out to me via private message. This article goes in-depth on how to enable private messages on the Community.

 

Comments
Kronberx

Plan

Premium

Country

EU

Device

Nothing Phone 3a

Operating System

Android 16 paired with latest Nothing OS 4.1 skin

 

My Question or Issue

Hello,

About 3 weeks ago I noticed that Spotify is lagging half of the time when:
-Opening the app;
-Trying to scroll up and down through home or playlists.
-Trying save songs (I click on "+" circle which adds song to favorites, it also dosen't always work, works only time to time. It just freezes somehow.)

Spotify is the only app that is lagging on my Nothing Phone 3a, everything else is butter smooth.

I wanted to type what is my Spotify version, but I saw that new update is laid out on Play Store, so now i'm rocking with latest available v9.1.80.2221 
I guess we'll see if anything changes with this update, if not then I will make a new comment or edit this already existing one if that's possible.

Thanx!

primovero

Spotify for Windows (64 bit)
1.2.99.317.g9bd8c54d

 

Just received the update to Version 1.2.99.317.g9bd8c54d and there is a NIGHT AND DAY difference in performance! The app is WAY more responsive now, including everything from scrolling my liked songs which is instant even at 10,000+ songs down the list (no longer does it only load the first 50 songs and take ages to load the next chunk), volume changes quick, songs change and restart way quicker, my playlists all load instantly now, artist pages, general browsing, etc. So glad this has finally been addressed on the desktop app!! It was bordering on unusable, very frustrating, and I was debating switching to another service. The app and user experience feel sooo much better and more responsive now!

alicenaser

iPhone 13 Pro Max . App has become unusable for almost 4 months now which is insane when you pay 11$ / month…… have the latest version and stay on top of updates and it’s somehow gotten worse each time. I hope the team is close to solving or it might be time to switch services. I’ve been with Spotify since 2011!