[iOS] App crashes instantly on launch
ios 13.5.1 still crash
- ios 13.5.1 still crash
-
-
- Newbie
- 27688 Views
- 326 comments
- 705 likes
-
iOS
-
Fixed
- 27688 Views
- 326 comments
- 705 votes
Check to see if the issue you might be experiencing has already been reported and what status it is at.
Forum Posts
(Playlist) "Liked songs" restarts to first song
PlanPremiumCountryNetherlandsDeviceiPhone 11 ProOperating SystemiOS 13.3.1Spotify version8.5.52.935 My Question or IssueIf I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. T...
- Plan Premium Country Netherlands Device iPhone 11 Pro Operating System iOS 13.3.1 Spotify version 8.5.52.935 My Question or Issue If I'm listening to, say song #237 in a p...
-
-
- Casual Listener
- 60371 Views
- 246 comments
- 646 likes
-
iOS
-
Fixed
- 60371 Views
- 246 comments
- 646 votes
Free users on iOS unable to tap "and more" to open list of tracks on playlists
We're receiving contacts from users on iOS, who are using the free experience of Spotify and are unable to tap "and more" to see the list of tracks when viewing a playlist. So far, this seems to not be affecting Android users or users with Premium su...
-
Kiril
- We're receiving contacts from users on iOS, who are using the free experience of Spotify and are unable to tap "and more" to see the list of tracks when viewing a playlist. So far, this seems t...
-
-
- Not applicable
- 51589 Views
- 177 comments
- 508 likes
-
iOS
-
Fixed
- 51589 Views
- 177 comments
- 508 votes
[iOS] App crashing/draining battery rapidly
Plan Premium Country US Device iPhone 8 iOS: 14.2 My Question or Issue Since the last Spotify update it has crashed constantly. I can hardly make it through a song without it crashing. And it rapidly drains battery all of a sudden. And my background ...
- Plan Premium Country US Device iPhone 8 iOS: 14.2 My Question or Issue Since the last Spotify update it has crashed constantly. I can hardly make it through a song without it c...
-
-
- Newbie
- 48185 Views
- 277 comments
- 472 likes
-
iOS
-
Not Right Now
- 48185 Views
- 277 comments
- 472 votes
Shuffle Is Only Going Through A Handful Of Songs
Hello, everyone! I have finally signed up to Spotify premium and was excited to do the transition and reinvent how I listen and discover music. Spent a good 2 weeks building my library, with close to a 1000 songs downloaded on my phone (for offline l...
- Hello, everyone! I have finally signed up to Spotify premium and was excited to do the transition and reinvent how I listen and discover music. Spent a good 2 weeks building my library, wi...
-
-
- Regular
- 37188 Views
- 245 comments
- 445 likes
-
AndroidDesktopiOS
-
Closed
- 37188 Views
- 245 comments
- 445 votes
[All Platforms] Music keeps un-downloading
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon unsubscribing to this app. I’m paying money for the premium and my songs keep un-downloading. This has happene...
- (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon unsubscribing to t...
-
-
- Newbie
- 92725 Views
- 193 comments
- 434 likes
-
AndroidDesktopiOS
-
Won't Fix
- 92725 Views
- 193 comments
- 434 votes
[Mobile] Liked/Favorite Songs playlist not appearing in mobile app
Plan Premium Country Indonesia Device Motorola Moto E4 Plus Operating System Android Nougat 7.1.1 Type of Spotify App Regular Spotify App on Mobile installed from the Google Play Store My Question or Issue Recently my Liked songs playlist fails to lo...
- Plan Premium Country Indonesia Device Motorola Moto E4 Plus Operating System Android Nougat 7.1.1 Type of Spotify App Regular Spotify App on Mobile installed from the Google Play St...
-
-
- Newbie
- 24991 Views
- 71 comments
- 279 likes
-
AndroidiOSMobile
-
Not Right Now
- 24991 Views
- 71 comments
- 279 votes
Spotify BMW ConnectedDrive option not showing in iOS
Hey everyone, We're receiving reports from Spotify users on iOS devices, that the Spotify app is not showing in the BMW ConnectedDrive menu. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Upda...
-
Dian
- Hey everyone, We're receiving reports from Spotify users on iOS devices, that the Spotify app is not showing in the BMW ConnectedDrive menu. If you’re experiencing this i...
-
-
- Newbie
- 33553 Views
- 232 comments
- 258 likes
-
iOS
-
Fixed
- 33553 Views
- 232 comments
- 258 votes
[iOS] Playback pausing randomly in background
Plan Free Country United Kingdom Device iPhone 11 Operating System iOS 14.3 My Question or Issue This problem has been ongoing for a while so I’m not listening to much music anymore because of this. Basically, whenever I’m trying to listen to the son...
- Plan Free Country United Kingdom Device iPhone 11 Operating System iOS 14.3 My Question or Issue This problem has been ongoing for a while so I’m not listening to m...
-
-
- Newbie
- 21422 Views
- 83 comments
- 227 likes
-
iOSMobile
-
Not Right Now
- 21422 Views
- 83 comments
- 227 votes
[iOS] High battery drain with Spotify on iPhones with iOS versions 14.8 and 15.0
Hey folks, Thanks for your reports about battery drainage while updating from iOS 14.8 to .15 on both firmware versions during the past days. We’ve passed your info on to the relevant team and we can confirm they are currently looking into it. If you...
- Hey folks, Thanks for your reports about battery drainage while updating from iOS 14.8 to .15 on both firmware versions during the past days. We’ve passed your info o...
-
-
- Moderator
- 61613 Views
- 181 comments
- 218 likes
-
iOSMobile
-
Fixed
- 61613 Views
- 181 comments
- 218 votes
Lyrics Sharing Not Working
Hey everyone, We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing Lyrics at all.
- Hey everyone, We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing...
-
-
- Not applicable
- 25761 Views
- 100 comments
- 189 likes
-
AndroidDesktop (Mac)Desktop (Windows)iOSMobile
-
Closed
- 25761 Views
- 100 comments
- 189 votes
[Mobile] Sharing music via messaging apps like Messenger and Snapchat isn't working
Plan Premium Country Canads Device Samsung Galaxy s9 Operating System Android10 My Question or Issue I'm trying to share music through messenger. It says it was sent, but nothing goes in the chat. I have to copy the url and paste it in the textbox. C...
- Plan Premium Country Canads Device Samsung Galaxy s9 Operating System Android10 My Question or Issue I'm trying to share music through messenger. It says it was se...
-
-
- Newbie
- 29432 Views
- 57 comments
- 157 likes
-
AndroidiOSMobile
-
Won't Fix
- 29432 Views
- 57 comments
- 157 votes
[iOS] No longer able to see who added songs to a collaborative playlist
Plan Premium Country Netherlands Device iPhone 11 Pro Operating System iOS 13.4 Spotify version 8.5.54.1127 My Question or Issue Since a few days I'm no longer able to see who added songs to a collaborative playlist. I only see the songs I added myse...
- Plan Premium Country Netherlands Device iPhone 11 Pro Operating System iOS 13.4 Spotify version 8.5.54.1127 My Question or Issue Since a few days I'm no l...
-
-
- Music Fan
- 15460 Views
- 50 comments
- 150 likes
-
iOS
-
Fixed
- 15460 Views
- 50 comments
- 150 votes
Spotify stuck on logo screen on iOS
We've received reports from iPhone users running iOS 16.3 and 16.3.1 that the Spotify app won't load past the logo screen. This is being investigated.
-
Yordan
- We've received reports from iPhone users running iOS 16.3 and 16.3.1 that the Spotify app won't load past the logo screen. This is being investigated.
-
-
- Newbie
- 12108 Views
- 189 comments
- 138 likes
-
iOS
-
Under investigation
- 12108 Views
- 189 comments
- 138 votes
[Mobile] I can't open "Go to queue"
Plan Premium Country Device iPhone XR Operating System iOS 13 Hello! So just a few hours ago, I tried opening my queue on my phone, but it wasn't working. I restarted my phone and checked again- not working. I deleted Spotify and reinstalled it. It s...
- Plan Premium Country Device iPhone XR Operating System iOS 13 Hello! So just a few hours ago, I tried opening my queue on my phone, but it wasn't working. I r...
-
-
- Moderator
- 8899 Views
- 37 comments
- 136 likes
-
AndroidiOS
-
Fixed
- 8899 Views
- 37 comments
- 136 votes
[iOS] Sonos devices not appearing on Spotify Connect
I am having an issue with the Spotify app on my iPhone (only) where my Sonos devices are not appearing. Spotify Connect is there for my MacBook (when open) but none of the Sonos devices through Spotify Connect are appearing. All of the Sonos devices ...
- ...etails of the devices are listed below: Plan: Premium Devices: iPhone 7, iOS 12.4, Spotify 8.5.19.947, Sonos v 10.3.2 iPad Mini 4, iOS 12.4, Spotify 8.5.19.947 MacBook Pro (R...
-
-
- Casual Listener
- 15370 Views
- 160 comments
- 126 likes
-
iOS
-
Fixed
- 15370 Views
- 160 comments
- 126 votes
Unable to stream on Apple Watch
Hey folks, We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup includes AirPods. If you’re experiencing this issue, make sure ...
- Hey folks, We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup i...
-
-
- Moderator
- 27197 Views
- 100 comments
- 94 likes
-
AndroidiOS
-
Closed
- 27197 Views
- 100 comments
- 94 votes
Daily Drive using wrong city
I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? note; the concert location of Minneapolis has been set ...
- I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? &n...
-
-
- Newbie
- 10991 Views
- 60 comments
- 89 likes
-
DiscoveriOS
-
Not Right Now
- 10991 Views
- 60 comments
- 89 votes
Playlist won't play when Enhance is toggled on
I have noticed that multiple people, throughout several platforms, have encountered a bug/issue where the playlist will not play when playing a playlist that has been enhanced. After testing it out for myself, i too have encountered the issue. Here i...
-
Keanu_C
- I have noticed that multiple people, throughout several platforms, have encountered a bug/issue where the playlist will not play when playing a playlist that has been enhanced. ...
-
-
- Newbie
- 7467 Views
- 118 comments
- 88 likes
-
accountsAndroidDesktop (Mac)Desktop (Windows)iOSMobileOther
-
Under investigation
- 7467 Views
- 118 comments
- 88 votes
Blends not working
We're seeing posts that existing Blend playlists can't be accessed anymore and that folks are also unable to accept new Blend invitations. Reports also mention that the app just goes back to the Home page or gets a loading screen after clicking on th...
-
Kiril
- ...he Home page or gets a loading screen after clicking on the invite button. This is happening on both iOS and Android devices.
-
-
- Newbie
- 41525 Views
- 56 comments
- 86 likes
-
AndroidiOS
-
Fixed
- 41525 Views
- 56 comments
- 86 votes