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We've received reports about increased load times when performing actions like opening a playlist/menu or playing content. This affects primarily (but may not be limited to) mobile devices running Android and iOS.
...ndroid and iOS.
Regular
26994 Views
99 comments
313 likes
We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.
We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.
Newbie
25583 Views
52 comments
45 likes
Hey folks! Some of you may be experiencing the app volume decreasing when you enable the Equalizer. This is on our radar and it's being looked into.
Hey folks! Some of you may be experiencing the app volume decreasing when you enable the Equalizer. This is on our radar and it's being looked into.
Moderator
2115 Views
23 comments
7 likes
We've received reports that playback stops on its own around 3-3.5 minutes into a song. This is happening on Android and iOS, both when playing directly on the devices or via Connect.
We've received reports that playback stops on its own around 3-3.5 minutes into a song. This is happening on Android and iOS, both when playing directly on the devices or via Connect.
Moderator
1427 Views
31 comments
8 likes
We're seeing reports where offline music needs re-downloading when the app is restarted. Users are able to download the playlists again, but when they close the app, the downloads get removed.
We're seeing reports where offline music needs re-downloading when the app is restarted. Users are able to download the playlists again, but when they close the app, the downloads get removed. &nbs...
Newbie
22391 Views
63 comments
64 likes
We're seeing some reports from iOS users saying they get the error message "Something went wrong. Try again." when trying to log in with email/username + password, despite entering the correct credentials.
We're seeing some reports from iOS users saying they get the error message "Something went wrong. Try again." when trying to log in with email/username + password, despite entering the correct c...
Visitor
30437 Views
29 comments
86 likes
We've received reports that the CarPlay display shows the previous track’s album cover instead of the current one.
We've received reports that the CarPlay display shows the previous track’s album cover instead of the current one.
Newbie
61096 Views
142 comments
386 likes
We've received reports that iPad users are unable to get past the Spotify logo when launching the app.
We've received reports that iPad users are unable to get past the Spotify logo when launching the app.
Moderator
5707 Views
66 comments
8 likes
We're seeing reports that some users are having issues with the Equalizer on mobile devices. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at a...
We're seeing reports that some users are having issues with the Equalizer on mobile devices. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others exper...
Moderator
9610 Views
26 comments
3 likes
Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on mobile, but it works on different devices (e.g. desktop).
Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on m...
Moderator
2441 Views
11 comments
12 likes
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Newbie
12520 Views
25 comments
57 likes
We’ve been receiving reports from users that when they try to select their Apple Watch as the device to play on, it keeps redirecting them back to the iPhone.
We’ve been receiving reports from users that when they try to select their Apple Watch as the device to play on, it keeps redirecting them back to the iPhone.
Visitor
11778 Views
13 comments
0 likes
We're getting reports that the Spotify app on iOS devices is crashing when opening Spotify-curated playlists like Discover Weekly and song radios.
We're getting reports that the Spotify app on iOS devices is crashing when opening Spotify-curated playlists like Discover Weekly and song radios.
Moderator
14633 Views
55 comments
86 likes
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work.This is being looked into
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work. This is being looked into 🙂
Casual Listener
42424 Views
116 comments
54 likes
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
Newbie
18603 Views
40 comments
97 likes
Plan Free Country United Kingdom Device iPhone 11 Operating System iOS 14.3 My Question or Issue This problem has been ongoing for a while so I’m not listening to much music anymore because of this. Basically, whenever I’m trying to listen to the son...
Plan Free Country United Kingdom Device iPhone 11 Operating System iOS 14.3 My Question or Issue This problem has been ongoing for a while so I’m not listening to m...
Newbie
44237 Views
85 comments
246 likes
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source switching between different apple devices depending on which source em...
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source s...
Casual Listener
36293 Views
35 comments
35 likes
Hey everyone, We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing Lyrics at all.
Hey everyone, We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing ...
Not applicable
57028 Views
100 comments
213 likes
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon unsubscribing to this app. I’m paying money for the premium and my songs keep un-downloading. This has happene...
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon unsubscribing to t...
Not applicable
146674 Views
193 comments
478 likes
Hey folks, We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup includes AirPods. If you’re experiencing this issue, make sure ...
Hey folks, We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup i...
Spotify Legend
45799 Views
100 comments
94 likes
