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We've received reports from iOS users who can't play songs from Search
in playlists. Scroll through the playlist and tapping the song works
fine. This is being investigated.
We've received reports from iOS users who can't play songs from Search in playlists. Scroll through the playlist and tapping the song works fine. This is being investigated.
We've received multiple reports that when a podcast episode is played
from the Search bar, another episode gets played instead of the one
selected. This is happening on iOS devices.
We've received multiple reports that when a podcast episode is played from the Search bar, another episode gets played instead of the one selected. This is happening on iOS devices.
We've received reports from iPhone users saying the app is taking up to
a few minutes to load before either being partially usable or simply
crashing. Sometimes the playlist/album covers won't load at all and are
unclickable. This behavior is current...
I have noticed that multiple people, throughout several platforms, have
encountered a bug/issue where the playlist will not play when playing a
playlist that has been enhanced. After testing it out for myself, i too
have encountered the issue. Here i...
I have noticed that multiple people, throughout several platforms, have encountered a bug/issue where the playlist will not play when playing a playlist that has been enhanced.
...
We're receiving contacts from users on iOS, who are using the free
experience of Spotify and are unable to tap "and more" to see the list
of tracks when viewing a playlist. So far, this seems to not be
affecting Android users or users with Premium su...
We're receiving contacts from users on iOS, who are using the free experience of Spotify and are unable to tap "and more" to see the list of tracks when viewing a playlist. So far, this seems t...
Hey everyone, We're receiving reports from Spotify users on iOS devices,
that the Spotify app is not showing in the BMW ConnectedDrive menu. If
you’re experiencing this issue, make sure to add your +VOTE and follow
the instructions in the Status Upda...
Hey everyone,
We're receiving reports from Spotify users on iOS devices, that the Spotify app is not showing in the BMW ConnectedDrive menu.
If you’re experiencing this issue, m...
Hey there, We've received reports for the Sleep timer not working, i.e.
the next podcast episode plays after the timer has expired. This is
being investigated.
Hey there,
We've received reports for the Sleep timer not working, i.e. the next podcast episode plays after the timer has expired.
This is being investigated.
Plan Premium Country US Device iPhone 8 iOS: 14.2 My Question or Issue
Since the last Spotify update it has crashed constantly. I can hardly
make it through a song without it crashing. And it rapidly drains
battery all of a sudden. And my background ...
Plan
Premium
Country
US
Device
iPhone 8 iOS: 14.2
My Question or Issue
Since the last Spotify update it has crashed constantly. I can hardly make it through a song without it c...
PlanPremiumCountryNetherlandsDeviceiPhone 11 ProOperating SystemiOS
13.3.1Spotify version8.5.52.935 My Question or IssueIf I'm listening to,
say song #237 in a playlist, when the song is over it always jumps back
to the first song in said playlist. T...
Plan Premium Country Netherlands Device iPhone 11 Pro Operating System iOS 13.3.1 Spotify version 8.5.52.935 My Question or Issue If I'm listening to, say song #237 in a p...
Hey everyone, We’re receiving reports that the Lyrics Sharing feature is
not working. Before you keep on reading, note that this issue is
different than not seeing Lyrics at all.
Hey everyone,
We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing ...
Hey folks, Thanks for your reports about battery drainage while updating
from iOS 14.8 to .15 on both firmware versions during the past days.
We’ve passed your info on to the relevant team and we can confirm they
are currently looking into it. If you...
Hey folks,
Thanks for your reports about battery drainage while updating from iOS 14.8 to .15 on both firmware versions during the past days.
We’ve passed your info on t...
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System
(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon
unsubscribing to this app. I’m paying money for the premium and my songs
keep un-downloading. This has happene...
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I am soon unsubscribing to t...
Hey folks, We've received multiple reports from users that they're
unable to use the Lyrics feature and are currently receiving "Could not
load lyrics" error in almost every song. Issue seems to affect Android,
Desktop and iOS devices. This is being ...
Hey there folks, We've seen reports about the Genre Filters in Liked
Songs (available only in certain markets) showing a message that
"Filters are hiding some results" without actually filtering songs. In
addition, some of the users reported that gen...
Hey there folks,
We've seen reports about the Genre Filters in Liked Songs (available only in certain markets) showing a message that "Filters are hiding some results" without actually filtering ...
Hey folks, We’re seeing reports that Home tab on Apple CarPlay show no
content, but the error message “Spotify is offline - you can play
downloads from Your Library" appears. This is now being investigated.
Hey folks,
We’re seeing reports that Home tab on Apple CarPlay show no content, but the error message “Spotify is offline - you can play downloads from Your Library" appears.
&nb...