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We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Newbie
12118 Views
25 comments
57 likes
We've received reports that Spotify pauses after an ad and the playback cannot be resumed. This seems to affect multiple platforms including desktop, mobile, and TV. The behavior is currently being investigated.
We've received reports that Spotify pauses after an ad and the playback cannot be resumed. This seems to affect multiple platforms including desktop, mobile, and TV. The behavior is curren...
Newbie
93122 Views
321 comments
445 likes
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Newbie
10757 Views
27 comments
37 likes
We're seeing reports in multiple Community threads from users experiencing playback issues. This seems to happen on a variety of devices, both on mobile and desktop.
We're seeing reports in multiple Community threads from users experiencing playback issues. This seems to happen on a variety of devices, both on mobile and desktop.
Newbie
18311 Views
17 comments
2 likes
We’ve been receiving reports from Android users on 9.1.56.571 who say that the Spotify mobile app won't play on their devices. The Play button only appears as loading or just doesn't play, while there is no error message. The progress bar doesn't mov...
We’ve been receiving reports from Android users on 9.1.56.571 who say that the Spotify mobile app won't play on their devices. The Play button only appears as loading or just doesn't play, while ther...
Moderator
27404 Views
101 comments
299 likes
Hey folks, We're receiving reports where the app is showing different errors (103, something went wrong) mostly on the desktop but other clients seem to be affected as well. The relevant teams are aware of this situation and working on a fix. Stay tu...
Hey folks, We're receiving reports where the app is showing different errors (103, something went wrong) mostly on the desktop but other clients seem to be affected as well. The relevant t...
Newbie
8905 Views
23 comments
4 likes
We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.
We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.
Newbie
22930 Views
47 comments
45 likes
Hey folks! We're currently looking into an issue that is affecting some of our services and you may have noticed some things looking out of order on your accounts.In case you're experiencing login issues, odd changes to your subscription status, you'...
Hey folks! We're currently looking into an issue that is affecting some of our services and you may have noticed some things looking out of order on your accounts. In case you're experi...
Newbie
4316 Views
8 comments
3 likes
We're seeing reports from some users that "Your Episodes" can't be removed from the Your Library section. This seems to happen even though the Your Episodes folder is empty and on desktop devices only.
We're seeing reports from some users that "Your Episodes" can't be removed from the Your Library section. This seems to happen even though the Your Episodes folder is empty and on des...
Casual Listener
49842 Views
176 comments
325 likes
We've received reports that the CarPlay display shows the previous track’s album cover instead of the current one.
We've received reports that the CarPlay display shows the previous track’s album cover instead of the current one.
Newbie
58111 Views
140 comments
386 likes
We’ve been receiving reports from users that when they try to select their Apple Watch as the device to play on, it keeps redirecting them back to the iPhone.
We’ve been receiving reports from users that when they try to select their Apple Watch as the device to play on, it keeps redirecting them back to the iPhone.
Visitor
10081 Views
13 comments
0 likes
We've received reports that saved tracks on users' playlists in DJ platforms or software like Serato and Rekordbox fail to load or are missing.
We've received reports that saved tracks on users' playlists in DJ platforms or software like Serato and Rekordbox fail to load or are missing.
Moderator
35406 Views
81 comments
82 likes
We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.
We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.
Newbie
22023 Views
43 comments
19 likes
We’ve recently received reports from users noticing that the Custom Order sorting option is missing inside folders on both Android and iOS.
We’ve recently received reports from users noticing that the Custom Order sorting option is missing inside folders on both Android and iOS.
Casual Listener
22023 Views
93 comments
0 likes
We're seeing reports that the Support Site isn't working. Some are seeing the error message "This page got tripped up".
We're seeing reports that the Support Site isn't working. Some are seeing the error message "This page got tripped up".
Newbie
15961 Views
5 comments
2 likes
We've been getting reports from Premium users that when a song finishes, it doesn’t automatically move on to the next one, it just stops. For some users, it prompts them to play while they’re offline. This seems to happen on a variety of devices.
We've been getting reports from Premium users that when a song finishes, it doesn’t automatically move on to the next one, it just stops. For some users, it prompts them to play while they...
Newbie
46831 Views
57 comments
99 likes
We've received reports about the latest beta version 9.0.48 being unstable. The app may crash when opening Your Library, and playlists, albums and artist pages won’t load: an error message “something went wrong” is shown. It’s as if Spotify is offlin...
We've received reports about the latest beta version 9.0.48 being unstable. The app may crash when opening Your Library, and playlists, albums and artist pages won’t load: an error message “something...
Newbie
45994 Views
126 comments
216 likes
Hey folks, We've received some reports that the podcast "Recently Updated" list is not updating. This is being investigated.
Hey folks, We've received some reports that the podcast "Recently Updated" list is not updating. This is being investigated.
Visitor
33244 Views
104 comments
127 likes
We're seeing reports from users whose Discover Weekly playlist is blank, empty or just missing entirely. Attempting to open the playlist results in a "This content is no longer available" error.
We're seeing reports from users whose Discover Weekly playlist is blank, empty or just missing entirely. Attempting to open the playlist results in a "This content is no longer available" error. &n...
Moderator
17056 Views
11 comments
22 likes
Hey everyone! We've received some reports mentioning that the app, support site and the Web Player are slow or not working properly. This is being investigated. Cheers.
Hey everyone! We've received some reports mentioning that the app, support site and the Web Player are slow or not working properly. This is being investigated. Cheers.
Newbie
107716 Views
43 comments
297 likes
