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Hey folks! We are receiving reports that some of you are experiencing persistent issues with your Liked Songs not syncing across all platforms. This includes iOS, Android, desktop app, and the Web Player.
We've been getting reports from users who are having issues updating the address registered on their Family plans.
We've been getting reports from users who are having issues updating the address registered on their Family plans.
Moderator
309 Views
3 comments
0 likes
We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.
We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.
Moderator
515 Views
3 comments
0 likes
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
Newbie
15634 Views
40 comments
97 likes
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Music Fan
10065 Views
24 comments
57 likes
We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"
We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"
Moderator
8604 Views
60 comments
87 likes
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
Newbie
14451 Views
31 comments
46 likes
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
Casual Listener
18429 Views
44 comments
50 likes
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
Moderator
2371 Views
13 comments
8 likes
Hey folks, We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Thanks for your reports. Stay tuned.
Hey folks, We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Tha...
Newbie
17887 Views
126 comments
140 likes
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
Moderator
4573 Views
16 comments
52 likes
Hey,We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and they play a track, the queue will still have other songs...
Hey, We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and t...
Newbie
44999 Views
145 comments
640 likes
We're seeing reports from users not being able to log in to Spotify or play music.
We're seeing reports from users not being able to log in to Spotify or play music.
Newbie
4160 Views
11 comments
0 likes
Hey folks! You may have noticed that your Sound Capsules may not be updating properly! This is on our radar and it's being looked into
Hey folks! You may have noticed that your Sound Capsules may not be updating properly! This is on our radar and it's being looked into 🙂
Casual Listener
7091 Views
45 comments
2 likes
Hey everyone, We've received some reports from users who have issues joining and inviting other users to collaborative playlists. This is being investigated.
Hey everyone, We've received some reports from users who have issues joining and inviting other users to collaborative playlists. This is being investigated.
Moderator
142276 Views
140 comments
832 likes
We're seeing reports that some users are having issues to accessing Manage your subscription on the account page.
We're seeing reports that some users are having issues to accessing Manage your subscription on the account page.
Newbie
2710 Views
10 comments
2 likes
Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console. Symptom: Music plays and it is possible to switch tracks, but the cover art and track title is "stuck" on t...
Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console. Symptom: Music plays and it is possible to sw...
Newbie
34834 Views
89 comments
58 likes
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well.This is currently being looked into!
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well. This is currently being looked into! &nbs...
Newbie
4898 Views
5 comments
14 likes
We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where the song went silent. Some users noticed that the issue d...
We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where t...
Moderator
121378 Views
420 comments
805 likes
Some Google services seems to be down and we're seeing reports that Spotify users are having issues accessing the service - both on mobile and desktop devices.
Some Google services seems to be down and we're seeing reports that Spotify users are having issues accessing the service - both on mobile and desktop devices.
Moderator
2075 Views
2 comments
0 likes
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
Moderator
19536 Views
30 comments
25 likes
