Unable to remove local files from Liked songs
We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
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We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
Moderator
We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
andrewr26
Newbie
14205 Views
13 comments
3 likes
We're receiving reports of users experiencing playback issues with local files. This seems to happen specifically on the desktop app, where playback stops at 0 seconds after every song.
Moderator
We're receiving reports of users experiencing playback issues with local files. This seems to happen specifically on the desktop app, where playback stops at 0 seconds after every song.
saucyross
Music Fan
41472 Views
99 comments
105 likes
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Casual Listener
UK Device MacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or Issue Unable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speak...
saucyross
Music Fan
18309 Views
50 comments
36 likes
Hey folks! You may have noticed that the Autoplay feature doesn't queue up further songs from the playlist/ album you have started the playback from.Generated radio playlists may also get affected. This is being looked into.
Moderator
Hey folks! You may have noticed that the Autoplay feature doesn't queue up further songs from the playlist/ album you have started the playback from. Generated radio playlists may also ...
Vasil
Moderator
13429 Views
26 comments
24 likes
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Moderator
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Izzyyy4809
Newbie
12225 Views
25 comments
57 likes
We've received reports that Spotify pauses after an ad and the playback cannot be resumed. This seems to affect multiple platforms including desktop, mobile, and TV. The behavior is currently being investigated.
Moderator
We've received reports that Spotify pauses after an ad and the playback cannot be resumed. This seems to affect multiple platforms including desktop, mobile, and TV. The behavior is curren...
WSReception
Newbie
93357 Views
321 comments
445 likes
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Moderator
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Johamus
Newbie
10784 Views
27 comments
37 likes
We're seeing reports in multiple Community threads from users experiencing playback issues. This seems to happen on a variety of devices, both on mobile and desktop.
Moderator
We're seeing reports in multiple Community threads from users experiencing playback issues. This seems to happen on a variety of devices, both on mobile and desktop.
1q3er5
Newbie
18359 Views
17 comments
2 likes
We’ve been receiving reports from Android users on 9.1.56.571 who say that the Spotify mobile app won't play on their devices. The Play button only appears as loading or just doesn't play, while there is no error message. The progress bar doesn't mov...
Moderator
We’ve been receiving reports from Android users on 9.1.56.571 who say that the Spotify mobile app won't play on their devices. The Play button only appears as loading or just doesn't play, while ther...
MihailY
Moderator
27919 Views
101 comments
299 likes
We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.
Moderator
We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.
1118549826
Newbie
23060 Views
47 comments
45 likes
Hey folks! We're currently looking into an issue that is affecting some of our services and you may have noticed some things looking out of order on your accounts.In case you're experiencing login issues, odd changes to your subscription status, you'...
Moderator
Hey folks! We're currently looking into an issue that is affecting some of our services and you may have noticed some things looking out of order on your accounts. In case you're experi...
lucisallum
Newbie
4339 Views
8 comments
3 likes
We're seeing reports from some users that "Your Episodes" can't be removed from the Your Library section. This seems to happen even though the Your Episodes folder is empty and on desktop devices only.
Moderator
We're seeing reports from some users that "Your Episodes" can't be removed from the Your Library section. This seems to happen even though the Your Episodes folder is empty and on des...
camilacsilvestre
Casual Listener
50018 Views
176 comments
325 likes
We've received reports that the CarPlay display shows the previous track’s album cover instead of the current one.
Moderator
We've received reports that the CarPlay display shows the previous track’s album cover instead of the current one.
BarryM52
Newbie
58280 Views
140 comments
386 likes
We’ve been receiving reports from users that when they try to select their Apple Watch as the device to play on, it keeps redirecting them back to the iPhone.
Moderator
We’ve been receiving reports from users that when they try to select their Apple Watch as the device to play on, it keeps redirecting them back to the iPhone.
Tibooox
Visitor
10159 Views
13 comments
0 likes
We've received reports that saved tracks on users' playlists in DJ platforms or software like Serato and Rekordbox fail to load or are missing.
Moderator
We've received reports that saved tracks on users' playlists in DJ platforms or software like Serato and Rekordbox fail to load or are missing.
MihailY
Moderator
35672 Views
81 comments
82 likes
We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.
Moderator
We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.
L0ckkkk
Newbie
22207 Views
43 comments
19 likes
We’ve recently received reports from users noticing that the Custom Order sorting option is missing inside folders on both Android and iOS.
Moderator
We’ve recently received reports from users noticing that the Custom Order sorting option is missing inside folders on both Android and iOS.
Jacko5551
Casual Listener
22135 Views
93 comments
0 likes
We're seeing reports that the Support Site isn't working. Some are seeing the error message "This page got tripped up".
Moderator
We're seeing reports that the Support Site isn't working. Some are seeing the error message "This page got tripped up".
Benjamin781
Newbie
16036 Views
5 comments
2 likes
We've been getting reports from Premium users that when a song finishes, it doesn’t automatically move on to the next one, it just stops. For some users, it prompts them to play while they’re offline. This seems to happen on a variety of devices.
Moderator
We've been getting reports from Premium users that when a song finishes, it doesn’t automatically move on to the next one, it just stops. For some users, it prompts them to play while they...
rowvh
Newbie
47295 Views
57 comments
99 likes
We've received reports about the latest beta version 9.0.48 being unstable. The app may crash when opening Your Library, and playlists, albums and artist pages won’t load: an error message “something went wrong” is shown. It’s as if Spotify is offlin...
Moderator
We've received reports about the latest beta version 9.0.48 being unstable. The app may crash when opening Your Library, and playlists, albums and artist pages won’t load: an error message “something...
Moonfairy_94
Newbie
46061 Views
126 comments
216 likes