Mobile app freezes upon launch on iOS
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
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We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Moderator
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Demrayhalen
Music Fan
11688 Views
24 comments
57 likes
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work.This is being looked into
Moderator
Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work. This is being looked into 🙂
lolobaba1
Newbie
36129 Views
116 comments
54 likes
Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices: Harman Kardon Citation 500 Google home mini It...
Casual Listener
Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
hendersj
Casual Listener
37723 Views
154 comments
54 likes
I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app anew, so I for some time just left Spotify always open and that ...
Casual Listener
I’m a Premium member, in the US, on an iPhone 8 with iOS 12. I’m having an issue where the “Repeat All” function continually resets to on. This used to happen just when I opened the app a...
Maria
Moderator
36537 Views
61 comments
54 likes
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
Moderator
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
MihailY
Moderator
5549 Views
16 comments
52 likes
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
Moderator
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
Loneliest_Cabin
Spotify
24824 Views
56 comments
50 likes
Hey everyone,We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app.We'd like to take a closer look into this, so we've merged a fe...
Moderator
Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app. ...
DanieleP
Newbie
18271 Views
46 comments
50 likes
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
Moderator
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
Gus65
Newbie
19836 Views
32 comments
46 likes
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4 has had for over 5 years. For those who aren't awa...
Visitor
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
Antho93
Newbie
23861 Views
47 comments
46 likes
We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.
Moderator
We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.
Yordan
Moderator
9965 Views
45 comments
45 likes
Hey folks, We've been getting reports that the setting to remove finished episodes from the Your Episodes list no longer works for podcasts that have been downloaded either manually or via auto-download. Streamed episodes are still removed from Your ...
Moderator
Hey folks, We've been getting reports that the setting to remove finished episodes from the Your Episodes list no longer works for podcasts that have been downloaded either manually or v...
flowersnow
Newbie
12577 Views
64 comments
44 likes
We're seeing reports where after the ad break is over, the next song in the queue starts not from the beginning, but approximately 30 seconds in.
Moderator
We're seeing reports where after the ad break is over, the next song in the queue starts not from the beginning, but approximately 30 seconds in.
Minek321
Regular
10069 Views
30 comments
36 likes
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Moderator
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Noguri
Roadie
9791 Views
25 comments
36 likes
UKDeviceMacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or IssueUnable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speaker (Libratone Zipp Mini). Other podcasts / music work fine. I have tried various BBC Podca...
Casual Listener
UK Device MacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or Issue Unable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speak...
Amethyst_isis08
Newbie
17798 Views
49 comments
36 likes
Hey folks, We've received some reports that the Listen Along feature on Discord isn't working. This is being investigated.
Moderator
Hey folks, We've received some reports that the Listen Along feature on Discord isn't working. This is being investigated.
Novy
Moderator
36011 Views
59 comments
35 likes
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source switching between different apple devices depending on which source em...
Casual Listener
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source s...
Fabian20
Casual Listener
33961 Views
35 comments
35 likes
Hey folks, We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected. This is being looked into & we'll keep you posted.
Moderator
Hey folks, We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected...
myraigwe
Newbie
20008 Views
56 comments
34 likes
We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particular on Samsung Galaxy phones.
Moderator
We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particula...
ritz1981
Visitor
20618 Views
52 comments
34 likes
We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at all.
Moderator
We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some ...
Kojuma
Music Fan
17092 Views
48 comments
32 likes
My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the songs are the same day and night, just the order is chang...
Casual Listener
My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the song...
novacapella
Newbie
14211 Views
44 comments
30 likes