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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1466 Views
  • 14 replies
  • 5 likes
  • Other
  • 1466 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17545 Views
  • 8 replies
  • 1 likes
  • Other
  • 17545 Views
  • 8 replies
  • 1 likes

Superuser Contribution Build an Spotify app for LG Web OS TV

Hi Spotify.We need a app for LG Web OS TV.All popular app is Available on LG Content Store but I didn't find Spotify.Thank you for following up this problem for people like us who use this TV.

  • Casual Listener
  • Hi Spotify. We need a app for LG Web OS TV. All popular app is Available on LG Content Store but I didn't find Spotify. Thank you for following up this problem for people like us who use this TV.
  • LordHero
  • Casual Listener
  • 1060 Views
  • 2 replies
  • 0 likes
  • problem
  • 1060 Views
  • 2 replies
  • 0 likes

Firestick Crashing with Spotify

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) amazon firestick Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently purchased a new amazon firestick. I used an old version for a few y...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) amazon firestick  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • BennoTim
  • Visitor
  • 2256 Views
  • 3 replies
  • 9 likes
  • Other
  • 2256 Views
  • 3 replies
  • 9 likes

Solved!!Superuser Contribution spotify.me

My Question or Issuespotify.me not working? i cant see my stats, it redirects me to this page instead.

  • Visitor
  • My Question or Issue spotify.me not working? i cant see my stats, it redirects me to this page instead.
  • Mario
  • Spotify Legend
  • 1518 Views
  • 1 replies
  • 0 likes
  • Other
  • 1518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont play on firestick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have uninstalled and reinstalled, cleared data/cache, and it still will not work on my fire...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Elena
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always problems with bluetooth connected devices

Why hasnt spotify fixed these bluetooth issues? I cant play spotify on my google chromecast and dont try suggesting the generic troubleshooting that never works. This is more involved then it being my devices fault. Bluetooth earbuds dont work. Bragi...

  • Visitor
  • Why hasnt spotify fixed these bluetooth issues? I cant play spotify on my google chromecast and dont try suggesting the generic troubleshooting that never works. This is more involved then it being m...
  • Katerina
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Spotify not showing as Status on Discord

PlanFreeCountryIsraelOperating SystemWindows 10 My Question or IssueI connected my Spotify account to my Discord accountenabled Device Broadcast Statusturned everything ON on the Connections tabSpotify just doesn't show up!But if I use the web player...

  • Newbie
  • Plan Free Country Israel Operating System Windows 10   My Question or Issue I connected my Spotify account to my Discord account enabled Device Broadcast Status turned everything ON on...
  • 531 Views
  • 0 replies
  • 0 likes
  • Other
  • 531 Views
  • 0 replies
  • 0 likes

PLAN FAMILIAR Y ALEXA

.PlanFamiliar/PremiumCountry Device(Echo dot 3) My Question or IssueHola, me acabo de cambiar a un plan familiar, mi hermana y yo tenemos dispositivos echo dot alexa independientes, el problema es cuando ella quizo vincularlo con su cuenta, dice que ...

  • Visitor
  • . Plan Familiar/Premium Country   Device (Echo dot 3)   My Question or Issue Hola, me acabo de cambiar a un plan familiar, mi hermana y yo tenemos dispositivos echo dot alexa indep...
  • OviiiOne
  • Community Legend
  • 1139 Views
  • 1 replies
  • 0 likes
  • Other
  • 1139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume mutes and changes to random song

PlanFamily PremiumCountryUSADeviceAcer Chromebook 11Operating SystemChrome OS My Question or IssueI'll be listening to a playlist and suddenly my audio will cut out, so ill click on the web player, and my volume will be all the way down on the player...

  • Visitor
  • Plan Family Premium Country USA Device Acer Chromebook 11 Operating System Chrome OS   My Question or Issue I'll be listening to a playlist and suddenly my audio will cut out, so ill c...
  • samanthaCginger
  • Newbie
  • 455 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 455 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music won't start on echo dot

My Question or IssueWhen I ask "Alexa start spotify". Alexa understand the command but the music will never play. I tried with other music provider like Amazon and it's working perfectly. I don't know where is the issues and how to deal with it. Than...

  • Visitor
  • My Question or Issue When I ask "Alexa start spotify". Alexa understand the command but the music will never play. I tried with other music provider like Amazon and it's working perfectly.  I ...
  • Elena
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • Other
  • 331 Views
  • 1 replies
  • 0 likes

Suggestion Crossfade Next Song Button

Please create an option to crossfade between 2 and 12 seconds for when you hit the next song button. That would be epic! Could sound like an actual DJ

  • Newbie
  • Please create an option to crossfade between 2 and 12 seconds for when you hit the next song button. That would be epic! Could sound like an actual DJ
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Background color

PlanFreeCountryUSDeviceiPhone XR Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe color flow setting is hard on my eyes, is there a way to turn this off so it’s just a simple black screen in the back of the album art?

  • Visitor
  • Plan Free Country US Device iPhone XR  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The color flow setting is hard on my eyes, is there a w...
  • OleI
  • Casual Listener
  • 627 Views
  • 1 replies
  • 2 likes
  • 627 Views
  • 1 replies
  • 2 likes

Roll-back from defective 1.31.0 to 1.20.0

You have to adapt my solution for the Firestick to Fire TVs by downloading v.1.20.0 from your computer to a thumb-drive, and then transferring that file to your Fire TV 1. Uninstall Spotify from TV. 2. Turn off auto updates on TV. 3. Ensure downloadi...

  • Visitor
  • You have to adapt my solution for the Firestick to Fire TVs by downloading v.1.20.0 from your computer to a thumb-drive, and then transferring that file to your Fire TV   1. Uninstall Spotify ...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Can't Install Spotify app on Firestick

PlanPremiumCountryUSADeviceSamsung Galaxy S9My Question or IssueNo sound when trying to connect Spotify from phone to Firestick so after rebooting my router and confirming both devices were on the same network, I tried to uninstall Spotify from the F...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S9 My Question or Issue No sound when trying to connect Spotify from phone to Firestick so after rebooting my router and confirming both devices ...
  • 586 Views
  • 0 replies
  • 0 likes
  • TV
  • 586 Views
  • 0 replies
  • 0 likes

Won't play on Xiaomi MiBox

Hi, Xiaomi mibox s Android 9 - Core Version 4.9.113 1.30.0 com.spotify.tv.android No Forced to stop app then open (still problem), unistall the app and install again (still problem), unistall with clean reinstall (https://community.spotify.com/t5/Spo...

  • Visitor
  • Hi,   Xiaomi mibox s Android 9 - Core Version 4.9.113 1.30.0 com.spotify.tv.android No Forced to stop app then open  (still problem),  unistall the app and install again (s...
  • 3705 Views
  • 0 replies
  • 5 likes
  • 3705 Views
  • 0 replies
  • 5 likes

Chromecast audio disconnects

Chromecast audio disconnects after a minute or so of playing any song. All has worked fine for the last 6 months until the last firmware update. Any connection?

  • Newbie
  • Chromecast audio disconnects after a minute or so of playing any song. All has worked fine for the last 6 months until the last firmware update. Any connection?
  • john_gateshead
  • Newbie
  • 9406 Views
  • 18 replies
  • 13 likes
  • 9406 Views
  • 18 replies
  • 13 likes

keyboard shortcuts in new Web Player?

Are there keyboard shortcuts in the new Web Player? I tried the old Web Player's keyboard shortcuts, but they didn't seem to work. =(

  • Regular
  • Are there keyboard shortcuts in the new Web Player?   I tried the old Web Player's keyboard shortcuts, but they didn't seem to work. =(
  • Tibo_De_Munck
  • Casual Listener
  • 3727 Views
  • 2 replies
  • 8 likes
  • Web Player
  • 3727 Views
  • 2 replies
  • 8 likes

[Playlists] Reproducir música aleatoriamente de todas las playlists.

Implementar un botón (como se ve en la imagen) donde reproduzca música aleatoriamente de todas las playlists y música favorita que tenemos en la biblioteca. PlanPremium

  • Casual Listener
  • Implementar un botón (como se ve en la imagen) donde reproduzca música aleatoriamente de todas las playlists y música favorita que tenemos en la biblioteca.    Plan Premium
  • 493 Views
  • 0 replies
  • 0 likes
  • Other
  • 493 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lot of duplicate song in my Library

Hi everyone, I recently noticed that I have a lot a duplicate in my Library in a way I don't understand. For exemple I saved an album from the artist "La Femme" and in my Library I've two album. The first one is the full saved album and the other one...

  • Newbie
  •   Hi everyone,   I recently noticed that I have a lot a duplicate in my Library in a way I don't understand.   For exemple I saved an album from the artist "La Femme" and in my Li...
  • 8ten5_-9lufjq
  • Casual Listener
  • 3555 Views
  • 6 replies
  • 4 likes
  • music
    Other
  • 3555 Views
  • 6 replies
  • 4 likes

Superuser Contribution [iOS][Other] Spotify Kids should stop playing after the last track of an album

When my kids listen to some audiobooks in the evening when going to bed I find it rather annoying that the Spotify Kids app repeats the album instead of just stop playing when reaching the end of the album (like it is handled in the regular Spotify a...

  • Casual Listener
  • When my kids listen to some audiobooks in the evening when going to bed I find it rather annoying that the Spotify Kids app repeats the album instead of just stop playing when reaching the end of the...
  • Petya
  • Community Legend
  • 2012 Views
  • 5 replies
  • 3 likes
  • iOS
    Other
  • 2012 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify web player opens tabs in Chrome automatically

Hi all I mainly use Spotify web player with the current google Chrome version. For a couple of weeks, Chrome automatically opens new tabs.Removed all Cookies and also reinstalled Chrome. Malware and virus scan doesn't help.It is super annoying since ...

  • Casual Listener
  • Hi all  I mainly use Spotify web player with the current google Chrome version.  For a couple of weeks, Chrome automatically opens new tabs. Removed all Cookies and also reinstalled Ch...
  • maga84
  • Casual Listener
  • 3472 Views
  • 3 replies
  • 0 likes
  • music
  • 3472 Views
  • 3 replies
  • 0 likes