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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Pagué el plan familiar, envio el enlace para que 2 personas se unan, sin embargo les permite conectarse y luego de unos minutos les aparece un mensaje que dice que el pago no ha sido procesado, en mi tarjeta ya se hizo el rebajo por el pago del plan.
Hey, we do have a family account, the master user is still using my credit card. Now I would like to cancel the account (I'm only a member), so how could I do it? With the master user I'm not in touch anymore, but she has my credit card data. Now are...
I added my daughter to my family plan which is showing up on the list of added accounts but won't let her listen to her playlist properly, it just still says shuffle and has adds etc. Any ideas why? And how to correct this?
Ayer cancele mi plan de suscripción individual y contrate 1 de suscripción duo anual, el problema surge que me sigue apareciendo que estoy en plan individual hasta el 11-01-2024 siendo que tengo el recibo de un plan duo.Tengo el comprobante y todo pe...
When I choose Premium Family I get a blank screen and there's nothing else coming up later.
The app doesn't show the length of songs, nor how many minutes:seconds the listener is into the song, or how long is left.
I have 'checked' a number of playlists to share with my child through the Grown-up section of the Spotify Kids app. However, when going to the 'Shared with you' area, the page is blank. I have re-installed the app, un-checked and re-checked the playl...
El dia de hoy debo pagar mi plan pero al momento de generarlo el banco me descuenta y hablando con ellos necesito un certificado del comercio que indique el valor del pago, la fecha y que diga que no se reflejo
I changed to an annual duo plan 1 day before the end of my normal paid subscription, I paid for it and everything was fine but I don't see the option to add a new user to share the plan with.This will be reflected on the 13th which is when I was norm...
Son ödeme alınamadığı için hesabıma giremiyorum. Şu an başka bir aile planında ekli olduğum için de ödeme bilgilerini guncelleyemiyorum nasıl ödememi tamamlayabilirin
Excluí uma conta premium familiar e reativei outra conta antiga premium familiar. Minha esposa não consegue voltar para a conta antiga pois aparece uma mensagem de que não pode ser incluída em plano família em período menor que 12 meses. Já excluí a ...
I used to be able to see lyrics on the bottom of my screen, but can’t anymore.
Als mijn dochter om de week het weekend bij mij is, werkt het Family account dan ook in de periode dat ze niet bij mij is? Met andere woorden, hoe en hoe vaak controleert Spotify of ze op het adres woont dat hoort bij het hoofdaccount? Feitelijk woon...
PlanPremiumCountryUSA My Question or Issue My son got a spotify gift card for Christmas. He's already a part of my family plan and I just saw the fine print(after trying to redeem) that it can only be used for a Individual Spotify Premium account. Wh...
Mi cuenta a sido vulnerada, necesito saber si esto es algo frecuente.
Me mandaron un correo para confirmar la dirección y no lo ví hasta después de un mes por qué ya mi cuenta no era premium
I have been paying for premium family but my family can log in with their accounts because it say "you need to live at the same address" I have confirmed my address in the account setting several times and I watch my family members put in the same ad...
Både jag och min fru, Eva Claesson, har Spotify utan reklam. Betalar ju för det.. När jag gick med i "Family" där Eva nu skall ingå, fick hon plötsligt reklam i sinn "Spotify" Hur skall vi göra för att hon skall slippa reklamen?Hälsningar David
I am currently on holiday in another country and I was reminded to join the family membership although I can't as I already changed my country because of the messages that have appeared and now I cannot change my location.Please help
I am currently on holiday in another country and I was reminded to join the family membership although I can't as I already changed my country because of the messages that have appeared and now I cannot change my location.Please help