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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 171479 Views
  • 32 replies
  • 9 likes
  • 171479 Views
  • 32 replies
  • 9 likes

Superuser Contribution Family-share playlists EDITABLE by everyone, please

My fam all wanted to switch from Pandora, and while I can see the appeal of having a little more access to music; some of the settings are beyond frustrating!!! We just got started and there is no more "collaboration" setting, wth?? And why is there ...

  • Visitor
  • My fam all wanted to switch from Pandora, and while I can see the appeal of having a little more access to music; some of the settings are beyond frustrating!!! We just got started and there is no mo...
  • AlejaR
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution We have a family premium. But using google auth show "free" version

My wife is admin on the family premium.Her invite was to my google account (february 2019).My iphone is logged in (gmail and password) and shows premium.When using windows downloaded app and logging in via google auth (which seems to be only option),...

  • Casual Listener
  • My wife is admin on the family premium. Her invite was to my google account (february 2019). My iphone is logged in (gmail and password) and shows premium. When using windows downloaded app and l...
  • Alex
  • Spotify Legend
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connect family account

Everytime they try to link to my family plan there's an error but no explanation. What do I have to do????

  • Visitor
  • Everytime they try to link to my family plan there's an error but no explanation. What do I have to do????
  • Lyubka
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero actualizar pago de cuenta familiar premium pero me pide empezar de

Ayuda . Solo quiero actualizar pago pero sin perder los datos del plan familiar , no quiero enviar los datos de cada miembro otra vez

  • Visitor
  • Ayuda . Solo quiero actualizar pago pero sin perder los datos del plan familiar , no quiero enviar los datos de cada miembro otra vez
  • AlejaR
  • Moderator
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution sesion spotify familiar

Al cerrar sesion spotify familiar siendo yo quien administra, se cierra tambien de los miembros del plan?

  • Visitor
  • Al cerrar sesion spotify familiar siendo yo quien administra, se cierra tambien de los miembros del plan?
  • Eni
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Saving a member's playlist after removing him from family Premium membership

Hi to you all, I have a premium family membership and unfortunately one of the members passed away recently.I have sent from his account the favorite songs playlist to mine, so I can enjoy it also. However, I would like to remove his account so I can...

  • Newbie
  • Hi to you all,   I have a premium family membership and unfortunately one of the members passed away recently. I have sent from his account the favorite songs playlist to mine, so I can e...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 250 Views
  • 1 replies
  • 0 likes

Duo Premium not working

I invited my boyfriend but it says he's in another country but he's not?

  • Visitor
  • I invited my boyfriend but it says he's in another country but he's not?
  • Maxim
  • Spotify Star
  • 740 Views
  • 1 replies
  • 0 likes
  • 740 Views
  • 1 replies
  • 0 likes

combining accounts - do you lose your playlists?

My Question or IssueI want to convert my daughters and my plans (separate) into a duo premium plan. If I do this, will she lose her playlists?

  • Visitor
  •   My Question or Issue I want to convert my daughters and my plans (separate) into a duo premium plan.  If I do this, will she lose her playlists?
  • Maxim
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Want to switch from Premium Family to Premium Duo

PlanPremium FamilyCountryGermanyMy Question or IssueWhen I started Spotify Premium back in 2018, there was no Duo option, that's why I have the Family account, which I don't really need (we are just two people). Somehow I can not switch to Duo option...

  • Newbie
  • Plan Premium Family Country Germany My Question or Issue When I started Spotify Premium back in 2018, there was no Duo option, that's why I have the Family account, which I don't really need (w...
  • Alex
  • Spotify Legend
  • 1007 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1007 Views
  • 1 replies
  • 0 likes

Solved!! Compte famille et partage de informations

Bonjour, est-ce qu'un compte famille impose que tout les membres se suivent et voient les détails (suivis, playlists, abonnés) des comptes ?Merci !

  • Casual Listener
  • Bonjour, est-ce qu'un compte famille impose que tout les membres se suivent et voient les détails (suivis, playlists, abonnés) des comptes ? Merci !
  • Bittencourt
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

You can join someone else's Premium plan only once every 12 months

Plan member unable to join the invite due to the below message."You can join someone else's Premium plan only once every 12 months".

  • Casual Listener
  • Plan member unable to join the invite due to the below message. "You can join someone else's Premium plan only once every 12 months".
  • Billy-J
  • Spotify Star
  • 905 Views
  • 3 replies
  • 0 likes
  • 905 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't join a family plan, and I don't know what to do

My wife created a Family Plan. I got the text to join. I put our address in, and it says there was a problem, and that I should try later. I've been trying for a day.

  • Casual Listener
  • My wife created a Family Plan. I got the text to join. I put our address in, and it says there was a problem, and that I should try later. I've been trying for a day.
  • Dian
  • Spotify Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes

My wife lives in Argentina and I have an American debit card. How join fam

My wife lives in Argentina and I have an American debit card. How can I get her onto my family plan and also the kids. I am an American in the military so I will always be in different countries with American issued cards

  • Visitor
  • My wife lives in Argentina and I have an American debit card. How can I get her onto my family plan and also the kids. I am an American in the military so I will always be in different countries w...
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Switch my Duo plan to family plan.

I want to switch my Duo plan to family plan I get e message: If you want to change your plan, contact your plan manager.In my account I don't find an option to add family members.

  • Visitor
  • I want to switch my Duo plan to family plan I get e message: If you want to change your plan, contact your plan manager. In my account I don't find an option to add family members.
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Spotify não aceita meu endereço na verificação do Plano Familiar!!

Ola, Fui integrado num Plano Familiar poucos meses atras e no dia 31/07/2017, recebi um pedido de confirmacao de endereço do Spotify, por email. Tive um erro de digitaçao no CEP e meu endereço nao pôde ser verificado, conforme o contato que fizeram t...

  • Casual Listener
  • Ola,   Fui integrado num Plano Familiar poucos meses atras e no dia 31/07/2017, recebi um pedido de confirmacao de endereço do Spotify, por email. Tive um erro de digitaçao no CEP e meu e...
  • Bittencourt
  • Spotify Star
  • 16991 Views
  • 5 replies
  • 0 likes
  • 16991 Views
  • 5 replies
  • 0 likes

Superuser Contribution Passwort im Premium für meinen Sohn vergessen.

Hallo. Das Handy meines Sohnes ist kaputt gegangen. Er ist in meinem Premium Abo enthalten und möchte aber seine Playlist Sammlung nicht verlieren. Daher möchte ich ihn auch nicht einfach löschen und neu anlegen.Was kann man da machen? Er ist bei mir...

  • Visitor
  • Hallo. Das Handy meines Sohnes ist kaputt gegangen. Er ist in meinem Premium Abo enthalten und möchte aber seine Playlist Sammlung nicht verlieren. Daher möchte ich ihn auch nicht einfach löschen und...
  • Vasil
  • Moderator
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes