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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi. I am unable to join in my current family plan. I have been using this plan for over a year now and upon renewing, i got a message that "you can't join this plan, you can join someone else's plan once every 12month"
PlanFamily PremiumCountryBelgiumDeviceiPhone & Macbook ProOperating SystemMacOS Monterey 12.4 My Question or IssueWe moved to a bigger place. So I changed my address in my account. Now my new partner moved in and wants to join the Family Premium plan...
PlanPremiumCountryUSADeviceSamsung Galaxy S21Operating System(Android My Question or IssueI am part of a premium family plan setup by my daughter but paid for by me. My wife and I both had phone issues and had to get a new phone, so the sign in detai...
One member have trouble login in on her new phone.Have user name.
PlanPremiumCountryMexicoDeviceAll devicesOperating SystemAll devices My Question or IssueI have a prepaid family plan that lasts 3 months, it is about to end and I want to know if renewing with another plan of the same duration will count it as the s...
Hello Community,while i was trying to log into my Spotify Premium Family Account today i noticed, that i can't switch onto my account in the Premium Family and only use the account of my mother where none of my Playlists are listed or heard. I also c...
My mom had to change her payment method, but forgot and our plan expired. After the plan expiring and her changing the payment method, I wasn't able to connect to our family plan again anymore
Quando ela tenta acessar pelo convite aparece "só é possível acessar o plano premium de outra pessoa uma vez a cada 12 meses"
Had an email about family plan renewal with my wife, didn’t verify it within 7 days the seven days email, and now I can’t get access to a family plan that I already pay for until 12 months? unless of course you want us to pay for a separate account f...
I want to create a family plan for myself and children. Children already have individual premium plans. Understand they need to cancel their individual accts and then join my family plan. Will they still have all their current playlist etc and if not...
My wife has her own paid (single profile) spotify account.We'd like to cancel her account and migrate her profile (and all contents) over to my premium family plan.
My mother in law just moved in with us, and I am trying to send her a guest account to our Spotify Family account.I have entered the EXACT account address multiple times, and it keeps saying the addresses don't match. Now, I can't log her in because ...
PlanPremiumukiphone 13hi I’ve just upgraded my iPhone and auto swapped details . Some how my sons member plan is now on my phone and I can’t seem to put my manager plan back on . Any ideas
PlanPremium FamilyCountryCzech RepublicDeviceOnePlus 8 Pro, Huawei P8 ProOperating SystemWin10, Win11 My Question or IssueGreetings, I recently upgraded to Family. I'm having issues with adding family members. I tried to use my daughters gmail accoun...
Plan - family premiumCountry - brazil DeviceXiaomi 11Operating SystemAndroid My Question or IssueLike i Said at tittle, i received an email telling me that she would receive an email to verify her adress, the email never came (not even at spam).Now s...
My daughter was added as a member to my fmily plan and when I purchased a new phone, for some unknown reason she was dropped off of the plan. So I have invited her back and yes she get the answer that she can only join once every 12 months. Firstly h...
Hi, I live in Belgium and wanted to switch to Family Premium so both my kids can use it while stuying abroad (Denmark). Is that allowed? (cfr policy mentionning we need to "live under the same roof")
I was a student in US and had spotify premium student there. Now I am back home in India and I want to get added to out premium family account but spotify is not allowing me to change the country so I cannot get added to our family plan.
My playlists which have at a minimum 30 songs are now having songs being added in random places that I never added. Why?
When listening to podcasts on my acct I get ads, when I listen on the other acct there are no ads. We are both on the same Spotify premium duo plan.