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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
i want to back to the free account but when i click the cancel premium button,it says Something went wrong. Try reloading the page.And i cant back.
i want to cancel the premium but when i click cancel premium button it says Something went wrong. Try reloading the page.idk why it happen
We have Spotify family with me and my husband as members. I want to set up a separate profile with “living room” as a family member to play Spotify at home at the same time my husband and I might be using it from our cars. My kids are 2 and 7 so too ...
It started around the time I switched from solo subscription to family
Downgrade n have no other options to try and sort I’m paying for family and can’t use it
Have accidentally signed up to Premium Family via an old email address / Spotify account. So when I attempt to sign in it keeps registering to the 'old' email address (which I do not have the login details for). In such I cannot access my Premium Fam...
I pay for a Spotify family plan, paid for via PayPal, and it says on the account management page that I've already paid, so I can't pay, but I know I messed up the payment (selected the wrong thing on PayPal, the money hasn't left my account). it say...
I’m trying to set up two Amazon dots so that both can play at the same time. The issue is that Amazon uses a single account for the entire household and Spotify only allows 1 device at a time to play for an account.
I have a Spotify Family account created in France. My family was part of it except 1 of my daughters who did not take the time to configure her access. We recently moved to the USA and I have not until now changed the address nor the payment method. ...
PlanPremiumCountryGermanyDeviceUlefone Armor 17 ProOperating SystemAndroid My Question or Issue A new mobile phone (my son) can´t join my family membership which has 2 open accounts left. The invite has been sent and received and a new account has be...
I have a duo account, myself as "captain" and my wife as secondary. I wish to upgrade to family to add my children. Will my wife keep her playlists and account or loose it? I saw somewhere it suggested the other duo member would loose their account i...
My girlfriend and I were using premium account.We decided to use a duo after we got married.We did the upgrade but my wife is getting a payment problem error while I can use the account but we make the payment automatically.Please help about this iss...
So my son signed in to our family premium plan under my users name and password, which means we cannot both listen to music at the same time. I have tried to sign out and sign in under another username in our family account, but NOTHING is working an...
I upgraded to to family and my husband's playlist haven't transferred over. His email is tommy.carter9@gmail.comIs there a way to move it over. It said he had to sign up
PlanPremiumCountryMéxico DeviceIPhone 13 proOperating SystemiOS 16.3.1 My Question or IssueNinguno de mis familiares se puede unir a mi plan que acabo de renovar, los que intentan son los mismos familiares que estaban anteriormente
When a specific member uses Spotify, their activity shows up in my recently played even though their device says they are using their own account and it doesn't happen with other members of the plan (It's just their recently played and I'm the only o...
PlanPremiumCountryUK DeviceAcer Aspire 5 laptop, Samsung Galaxy S7 (but same issue on various devices i've tried) My Question or IssueI have the controlling account for my Family Premium membership. I've so far only added myself and my one daughter t...
PlanPremiumCountryPortugalDeviceSamsung Galaxy Operating System(iOS 10 My Question or IssueI have a Premium plan but my wife who lives in the same house as me cannot join. Each time I send her an invitation the message received back is that she can o...
I purchased spotify last month on the 17th of January. On the 17th of February i was charged the monthly fee. Because January was my first month with a spotify account it is supposed to be free for that month. I'd like to know if the fee that was cha...
PlanPremiumCountry android