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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
19811 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
178665 Views
32 replies
9 likes
PlanSpotify DuoCountryPolandDeviceiphone 6s and iphone SEOperating SystemiOS 14My Question or IssueHi Guys,my question is mostly added in title: I want to change subscription from Spotify Duo to Spotify Family. My wife is a partner in Duo and has lot...
...rom Spotify Duo to Spotify Family. My wife is a partner in Duo and has lots of stuff saved on hers account (playlist, settings, audiobooks etc.). And I wish to know that, when I change subscription t...
Spotify Star
842 Views
1 replies
0 likes
PlanPremiumCountryRussian->UkraineMy Question or IssueCan i change family country from russian to Ukraine ? Because to change country i have to update payment method but i can't do this with new rules. Or i can update country when my family subscript...
Plan Premium Country Russian->Ukraine My Question or Issue Can i change family country from russian to Ukraine ? Because to change country i have to update payment method but i can't do t...
Spotify Star
1654 Views
1 replies
0 likes
Why is it called a "family" plan when it's not really a family plan at all?It should be called a household plan. I want to share my "family plan" with my boys and my sister. They are family but they don't live with me. My boys live with their mother ...
Why is it called a "family" plan when it's not really a family plan at all? It should be called a household plan. I want to share my "family plan" with my boys and my sister. They are family but t...
Gig Goer
1703 Views
5 replies
6 likes
After everyone was logged out of Spotify a couple of days ago my husband cannot login to his account. I have Premium Family, I have had it for a long time and my husband has always been added to it but since being logged out we cannot get my husbands...
After everyone was logged out of Spotify a couple of days ago my husband cannot login to his account. I have Premium Family, I have had it for a long time and my husband has always been a...
Spotify Star
813 Views
1 replies
0 likes
BonjourDepuis le crash de Spotify, tout le monde a pu se reconnecter à son compte à l'exception de ma jeune fille... Impossible de retrouver l'adresse mail et le mot de passe que nous avions renseignés.Dans mon profil je vois bien les différents comp...
Bonjour Depuis le crash de Spotify, tout le monde a pu se reconnecter à son compte à l'exception de ma jeune fille... Impossible de retrouver l'adresse mail et le mot de passe que nous avions rensei...
Spotify Star
2928 Views
1 replies
0 likes
PlanPremiumCountrySweden DeviceiPhone's different typesOperating SystemiOS 10 My Question or IssueI have three family members on my Premium account, they have had their users for around three years or more. Yesterday Spotify was down at least in Swed...
Plan Premium Country Sweden Device iPhone's different types Operating System iOS 10 My Question or Issue I have three family members on my Premium account, they have had t...
Spotify Star
1299 Views
3 replies
3 likes
Dear community,As of yesterday I was suddenly logged out of all my apps and devices. I live in the Netherlands, but I am currently in Norway. I received an error stating that I extended my use of Spotify in a different country and should change my se...
Dear community, As of yesterday I was suddenly logged out of all my apps and devices. I live in the Netherlands, but I am currently in Norway. I received an error stating that I extended my use of...
Casual Listener
1831 Views
2 replies
0 likes
I listen to a lot of podcasts, but had taken a break before listening again yesterday. While listening, I saw on the Spotify lock screen Music Player that the podcast was being interrupted by 30-60 second commercials from StateFarm, etc. I recognize ...
...emoving ads from mobile listening is a significant reason why I pay for Spotify Premium (Premium Family), which makes this either seem like a glitch - or a sneaky new policy. Device: Samsung S...
Moderator
921 Views
1 replies
0 likes
PlanPremium FamilyCountryUnited StatesDeviceiPodOperating SystemiOS 10 My Question or IssueWhen I share a playlist that contains only podcasts with my child's Spotify Kids account, none of the podcast episodes show up on my child's Spotify Kids app. ...
Plan Premium Family Country United States Device iPod Operating System iOS 10 My Question or Issue When I share a playlist that contains only podcasts with my child's Spotify Kids a...
Casual Listener
6193 Views
12 replies
14 likes
PlanFamily PremiumCountryUSA My Question or IssueFamily mix wont pop up on my family account page and I I'm the owner of the plan I had the plan for around 3 weeks.
Plan Family Premium Country USA My Question or Issue Family mix wont pop up on my family account page and I I'm the owner of the plan I had the plan for around 3 weeks.
Moderator
836 Views
1 replies
0 likes
Hi. Today switched from my 3 month Duo subscription to a 3 month Family subscription and paid for the same. However, my account still shows I'm using Duo. I read on the website that you could switch between plans. I've got the receipts. Also, will I ...
Hi. Today switched from my 3 month Duo subscription to a 3 month Family subscription and paid for the same. However, my account still shows I'm using Duo. I read on the website that you could s...
Moderator
665 Views
2 replies
0 likes
Do you know why the name of my re-subsription plan is: family premiun v2? What V2 mean? Thank you.
Do you know why the name of my re-subsription plan is: family premiun v2? What V2 mean? Thank you.
Spotify Legend
1082 Views
1 replies
0 likes
PlanFamily CountryItalySamsung Galaxy 20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to pass a playlist from an account of one of my family members to mine? Or is it possible to choose who can collaborate...
Plan Family Country Italy Samsung Galaxy 20 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is it possible to pass a playlist from an a...
Spotify Legend
765 Views
1 replies
0 likes
I currently have a personal (not family) Spotify Premium account.I also have a Google Home, which is connected to my Spotify account.I love the recommendations Spotify gives me. My family all play music on the Google Home (via voice commands). Howeve...
I currently have a personal (not family) Spotify Premium account. I also have a Google Home, which is connected to my Spotify account. I love the recommendations Spotify gives me. My family...
Newbie
36940 Views
12 replies
2 likes
Hi! Just last night I was removed off a Spotify family plan I joined around April 2021. For personal reasons, I cant join it back and am looking for a new plan. Fortunately my friend had a spot in her family plan and upon accepting the invite via the...
Hi! Just last night I was removed off a Spotify family plan I joined around April 2021. For personal reasons, I cant join it back and am looking for a new plan. Fortunately my friend had a spot in h...
Moderator
1316 Views
1 replies
0 likes
My Question or IssueI currently have family plan and would like to cancel Spotify but my daughter would like to keep Spotify since she has so many playlists she uses for work. I would like to cancel and allow her to set up her own account in a way th...
My Question or Issue I currently have family plan and would like to cancel Spotify but my daughter would like to keep Spotify since she has so many playlists she uses for work. I would like t...
Spotify Star
728 Views
1 replies
0 likes
I created a family premium account a couple of months back, I was able to add my parents onto the plan without any issues, (they have never had spotify before), however I have been unable to add my brother, every time we have tried it gives an error ...
I created a family premium account a couple of months back, I was able to add my parents onto the plan without any issues, (they have never had spotify before), however I have been unable to add my b...
Spotify Legend
1105 Views
1 replies
0 likes
PlanPremium Family My Question or IssueMy sister created a premium family and I'm alreadyialready in it. But I'll be travelling outside the country for a few months. Will I still be able to access spotify? Will there be no issue with the other member...
Plan Premium Family My Question or Issue My sister created a premium family and I'm alreadyialready in it. But I'll be travelling outside the country for a few months. Will I still be a...
Spotify Legend
2626 Views
1 replies
0 likes
Hi, So, I'm currently on the Philippines and I subscribed for Spotify Family so I'm the Plan Manager. But I'm soon going to Australia for 6 months, will I still be able to access my spotify account? How about the payment? My credit card is on the Phi...
Hi, So, I'm currently on the Philippines and I subscribed for Spotify Family so I'm the Plan Manager. But I'm soon going to Australia for 6 months, will I still be able to access my s...
Spotify Legend
5122 Views
5 replies
0 likes
ola, Estou tentando adicionar meu irmão novamente ao meu plano, porem após ele fazer as etapas necessárias, aparece a mensagem dizendo, ´´So ~e possível entrar no plano premium de outra pessoa uma vez a cada 12 meses.'' Como posso resolver ? PlanFree...
ola, Estou tentando adicionar meu irmão novamente ao meu plano, porem após ele fazer as etapas necessárias, aparece a mensagem dizendo, ´´So ~e possível entrar no plano premium de outr...
Moderator
1766 Views
1 replies
0 likes
