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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 130901 Views
  • 32 replies
  • 8 likes
  • 130901 Views
  • 32 replies
  • 8 likes

Solved!! Premium Family for 1 year

Hello,Is it still offering to pay an anual subscription for premium family Spotify? Thanks

  • Casual Listener
  • Hello, Is it still offering to pay an anual subscription for premium family Spotify?   Thanks
  • OneByBoo
  • Roadie
  • 2169 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 2169 Views
  • 2 replies
  • 0 likes

Unable to invite Spotify Family members

When my Family tries to enter my Spotify Premium Family they get the following message after entering there name and adress: "Oops! Something went wrong, please try again." They already tried to open with incognito browser. But still the same message...

  • Music Fan
  • When my Family tries to enter my Spotify Premium Family they get the following message after entering there name and adress: "Oops! Something went wrong, please try again."   They a...
  • Stefanf90
  • Music Fan
  • 1301 Views
  • 6 replies
  • 0 likes
  • Premium for Family
  • 1301 Views
  • 6 replies
  • 0 likes

PayPal Zahlung abgewiesen

Guten Tag, heute wrude mein Spüotify Premium Account abgewiesen weil die Zhlung nicht getätigt werden konnte!An der Zahlweise (Paypal/hinterlegtes Konto) hat sich jedoch nichts geändert.Ich habe lediglich eine Kreditkarete und ein weiteres Konto aus ...

  • Visitor
  • Guten Tag,   heute wrude mein Spüotify Premium Account abgewiesen weil die Zhlung nicht getätigt werden konnte! An der Zahlweise (Paypal/hinterlegtes Konto) hat sich jedoch nichts geändert....
  • OneByBoo
  • Roadie
  • 1099 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1099 Views
  • 1 replies
  • 0 likes

Spotify Family

I have spotify family and am getting frustrated with my children's music suggestions coming onto my feed. They are definitely logged into their own accounts so am at a loss as to why it could be happening. Does anyone know how to stop this?

  • Casual Listener
  • I have spotify family and am getting frustrated with my children's music suggestions coming onto my feed.  They are definitely logged into their own accounts so am at a loss as to why it c...
  • OneByBoo
  • Roadie
  • 1039 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1039 Views
  • 1 replies
  • 0 likes

Sptf as user.

I see on family list 'Sptf' as member - how to check who is it ?What's more - when I remove one of those and add new (named) member after some time 'Sptf' appears again and throw out that member.

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  • Casual Listener
  •   I see on family list 'Sptf' as member - how to check who is it ? What's more - when I remove one of those and add new (named) member after some time 'Sptf' appears again and throw o...
  • _eSeM_
  • Casual Listener
  • 2073 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 2073 Views
  • 2 replies
  • 0 likes

We have a double address!

Hi guys! I have a problem: me and my falks got two homes, because of work.Me and my enlarged family travel between Ireland and Itay all the time and we're never in the same place all together.So. Is it possible to insert both our addresses? Thank you...

  • Casual Listener
  • Hi guys!   I have a problem: me and my falks got two homes, because of work. Me and my enlarged family travel between Ireland and Itay all the time and we're never in the same place a...
  • Jacob
  • Community Legend
  • 796 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 796 Views
  • 1 replies
  • 0 likes

Solved!! Brother can't join my family account

Brother and I decided to start a family plan, he was currently paying for his own premium. When I sent him a link to signup on the family plan, the link just opens up his current spotify. can he signup through my family plan, but still have access to...

  • Newbie
  • Brother and I decided to start a family plan, he was currently paying for his own premium. When I sent him a link to signup on the family plan, the link just opens up his current spotify. can he s...
  • Emilia_8
  • Community Legend
  • 995 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 995 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade premium to family

So I've bought a Spotify Premium voucher, and thought I can use the 60 euros to pay for 3 months of family premium instead of 6 months of premium. But now it seems that it only added 6 months of premium and does not allow to upgrade my account to fam...

  • Casual Listener
  • So I've bought a Spotify Premium voucher, and thought I can use the 60 euros to pay for 3 months of family premium instead of 6 months of premium. But now it seems that it only added 6 months of p...
  • kislotavr
  • Casual Listener
  • 1288 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 1288 Views
  • 2 replies
  • 0 likes

Solved!! Family Mix doesn't fill up

PlanPremiumCountryLatviaDevice(multiple)Operating System(Windows 10, OS 11, Android, IOS) My Question or IssueMy Family Mix doesn't fill up, although the feature appeared after I was on a family subscription with my family members. We use spotify reg...

  • Newbie
  • Plan Premium Country Latvia Device (multiple) Operating System (Windows 10, OS 11, Android, IOS)   My Question or Issue My Family Mix doesn't fill up, although the feature appeared a...
  • Loxer
  • Community Legend
  • 1120 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1120 Views
  • 1 replies
  • 0 likes

Removed from Family Mix after filtering

PlanFamily PremiumCountryNew ZealandDeviceHuawei P30Operating SystemAndroid v. 9 My Question or IssueI recently discovered the family mix playlist which has been cool to see what everyone else listens to and similarities between family members. Howev...

  • Casual Listener
  • Plan Family Premium Country New Zealand Device Huawei P30 Operating System Android v. 9     My Question or Issue I recently discovered the family mix playlist which has been c...
  • Angieb024
  • Casual Listener
  • 1757 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 1757 Views
  • 3 replies
  • 0 likes

Switching from Spotify Student to Family subscription.

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 10 My Question or IssueMy family just switched to the family premium subscription, and I just switched to it from my student discount. I was just checking to see if only the family...

  • Newbie
  • Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 10   My Question or Issue My family just switched to the family premium subscription, and I just switched t...
  • osornios
  • Spotify Star
  • 949 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 949 Views
  • 1 replies
  • 0 likes

I cannot add brother to family plan

I've canceled his premium account and have tried moving him over to my plan but it always returns "There was a problem Try Again Later" ; I have tried on incognito, another device and school computer, nothing works.Now wat?

  • Music Fan
  • I've canceled his premium account and have tried moving him over to my plan but it always returns "There was a problem Try Again Later" ; I have tried on incognito, another device and school computer...
  • HanWuGe
  • Music Fan
  • 1316 Views
  • 3 replies
  • 1 likes
  • Premium for Family
  • 1316 Views
  • 3 replies
  • 1 likes

wrong country

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to join my friend's duo plan, the adress is right and it's my current position but...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm try...
  • Emilia_8
  • Community Legend
  • 1039 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1039 Views
  • 1 replies
  • 0 likes

Premium for family

PlanPremium for FamilyCountryBelgiumDeviceOne plusOperating Systendroid Oreo My Question or IssueHow come that I can see my daughter's listening history and all the rest of her music on my phone? I took Premium for Family to get rid of this.

  • Casual Listener
  • Plan Premium for Family Country Belgium Device One plus Operating Systendroid Oreo   My Question or Issue How come that I can see my daughter's listening history and all the rest o...
  • ListenToGlobal
  • Composer
  • 1367 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 1367 Views
  • 4 replies
  • 0 likes

Joining the family account does not work

Plan: FamilyFree/Premium: Premium Country: Germany Device(Samsung Galaxy Note 3)Operating System(Android 5) My Question or IssueI confirmed my current address today after logging in to Spotify.Then I invited my son, i.e. sent him the link created by ...

  • Visitor
  • Plan: Family Free/Premium: Premium  Country: Germany   Device (Samsung Galaxy Note 3) Operating System (Android 5)   My Question or Issue I confirmed my current a...
  • Luan
  • Spotify Star
  • 1145 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1145 Views
  • 1 replies
  • 0 likes

Issue confirming address

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) When I try to input my address for the spotify family invitation (both map tracking and manual), it says "there was a ...

  • Regular
  • ...or the spotify family invitation (both map tracking and manual), it says "there was a problem please try again later". I also tried following the same process on my phone, with the same result. How do I...
  • Billy-J
  • Spotify Star
  • 3621 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 3621 Views
  • 5 replies
  • 0 likes

Premium family delad vårdnad

PlanPremiumCountrySverigeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHur fungerar premium family när man har delad vårdnad och barnen har olika dresser?

  • Visitor
  • ...ungerar premium family när man har delad vårdnad och barnen har olika dresser?
  • Rene01
  • Community Legend
  • 881 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 881 Views
  • 1 replies
  • 0 likes

playlists on family premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe used the same account so we have many playlists. Now using the family premium the other fa...

  • Newbie
  • ...sed the same account so we have many playlists.  Now using the family premium the other family members can't see our playlists anymore.
  • Jacob
  • Community Legend
  • 700 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 700 Views
  • 1 replies
  • 0 likes

Family Plan in Israel

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI fully and completely agree with the complaints about the situation with the premium plans a...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I fully...
  • Shaked24410
  • Casual Listener
  • 1468 Views
  • 2 replies
  • 1 likes
  • Premium for Family
  • 1468 Views
  • 2 replies
  • 1 likes

New Family members not on family mix

Hi i already had myself and 1 family member in our family account and I have recently added 2 more members but on the android app the 2 new members will not show as members in the family mix playlist and none of their song show. I have read all the h...

  • Casual Listener
  • Hi i already had myself and 1 family member in our family account and I have recently added 2 more members but on the android app the 2 new members will not show as members in the family mix p...
  • Rene01
  • Community Legend
  • 3500 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 3500 Views
  • 3 replies
  • 0 likes