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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PremiumCountryUSADeviceIphone 11Operating Systemlatest ios not sure the number My Question or IssueDoes the owner of my family plan have access to my playlist? It's public but can he/she edit it? When i checked my followers, he/she had my playlist un...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan FamilyFree/PremiumCountry sweden Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo...
PlanPremiumCountryAustraliaDeviceComputer/PhoneOperating SystemIOS/Windows/Android My Question or IssueI am trying to join my families premium plan, and whenever I type the correct home address through the join process it doesn't do anything. I type ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have had spotify family for about a year without problems. Now when my partner is listenin...
PlanSwitch from Premium to Premium FamilyCountryChange from Bahrain to SwitzerlandDeviceiPhone X My Question or IssueMy Daughter and myself have each been using a seperate premium account for 4.99$ each. The credit card I used to pay for these accoun...
Recently I signed up for the Premium Duo program. My boyfriend already has an account and he was added to my duo account. Does he need to cancel his subscription so as not to get double-charged? Otherwise, if he cancels his premium payment will it ca...
Premium/CanadaDevice: iPadOperating System: iPad OS My Question or Issue: (Crossposting because the direct link to create new topics on the main community hub posts into Playlist Share... for... some reason.)Let’s make one thing very clear. I have ad...
Hi, I'd like to be able to use my account (family) with my phone and at home at the same time.My Sonos and google home devices are linked to my Spotify Premium account but when my family want to listen music at home, I cannot listen music on my phone...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the family plan which has duplicate accounts on them. I need to be able to see the ema...
Hi All,Both son and daughter has premium and I am looking at an account also.So, looking at the Family Sub so my wife can also have an account.HOWEVER, my daughter will be going to Uni in a few weeks.She will be living away from home, but still legal...
Plan: PremiumCountry: Philippines Hi! I just updated my credit card details after a payment error, and now I couldn't get back to my premium family plan. I am now just registered as a premium user. When I try to upgrade, I get a notification saying: ...
PlanFamily/PremiumCountryUK DeviceiPhone and AndroidOperating Systemn/a My Question or IssueI have jut installed Spotify kids on my child's iOS device, having used the normal spotify app for each family member for some time. However, when I then try ...
Hi, I want to add my 12+ Year old Twins to my Premium Family Account but they have to register a new Account. Due to german Regulations in Spotify AGBs, they can only register at the age of 16 (With parental agreement) or older. There is Spotify Kids...
Plan : Family PremiumCountry : Australia My Question or Issue: I'm currently paid and next bill cycle is on the 25th December, Family premium but i had a pop up message that tells me it ends in 7 days. The same message popped up for another family me...
PlanPremium FamilyCountryGermanyDevice(Huawei P20 lite)Operating System(Android My Question or IssueHello,I have problems using the offline mode. When i download something, it is available right afterwards. But after a while, closing the app and list...
Hello community, I want to leave a Family account and transfer mine into another, new Family account. How does this work? Thank you. Kind regards.
PlanFree/PremiumCountryUSADeviceIphone XROperating SystemiOS 12 My Question or Issue edit ya pude y no se como eliminar este post, gracias
Ok, I have a family plan but only allows me to link 5 Emails so... how can link my 6th email?it doesnt let me add the last one I only have 5 emails linked to my family plan, any help with this?PlanPremiumCountryUSA My Question or IssueOk, I have a fa...
Hi my current subscription is premium for students. It’s good except for my daughter uses it too and occasionally we want to listen at the same time. I would like her to have her own profile but I don’t want to sacrifice Hulu and Showtime as a conseq...