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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134190 Views
  • 32 replies
  • 8 likes
  • 134190 Views
  • 32 replies
  • 8 likes

Adicionando novo membro da familia

Meu companheiro que mora na mesma residência foi removido do plano familia automaticamente sem nenhum aviso e agora estou tentando incluí-lo novamente porém é informando que o endereço cadastro é divergente do endereço do plano família, não consigo v...

  • Newbie
  • Meu companheiro que mora na mesma residência foi removido do plano familia automaticamente sem nenhum aviso e agora estou tentando incluí-lo novamente porém é informando que o endereço cada...
  • Leovillela
  • Casual Listener
  • 534 Views
  • 4 replies
  • 1 likes
  • 534 Views
  • 4 replies
  • 1 likes

switching from family premium to normal

I am currently on a family premium subscription but I am looking to opt out of it and leave the subscription. Instead my new monthly phone deal offers me normal spotify premium so I am wondering whether it is possible to cancel out of family premium ...

  • Newbie
  • I am currently on a family premium subscription but I am looking to opt out of it and leave the subscription. Instead my new monthly phone deal offers me normal spotify premium so I am wondering w...
  • Bittencourt
  • Spotify Star
  • 400 Views
  • 2 replies
  • 0 likes
  • Premium
    Switch
    upgrade
  • 400 Views
  • 2 replies
  • 0 likes

Address Update

I would like to update my address in order to have a proper family premium, yet I do not know how to update my address in Spotify. I have already bought the family one. Help me writing my new address so that I will not have a problem with it.

  • Casual Listener
  • I would like to update my address in order to have a proper family premium, yet I do not know how to update my address in Spotify. I have already bought the family one. Help me writing my new a...
  • yakupkapar
  • Casual Listener
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

My account was removed from our family plan

My account was removed from our family plan saying that Spotify couldn't "verify our address." Why is this coming up now after being on spotify for only a year+? When my husband tries to get me back in, it says that I am "ineligible for family premiu...

  • Newbie
  • My account was removed from our family plan saying that Spotify couldn't "verify our address." Why is this coming up now after being on spotify for only a year+? When my husband tries to get me b...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Setup Family Account Prior to Giving Gift

Hi there - I have had my Spotify account since the day it went live in the U.S. and share this account with my wife. For her birthday, I want to start a family plan so she can have her own account. I would like to fully set up her account including a...

  • Casual Listener
  • Hi there - I have had my Spotify account since the day it went live in the U.S. and share this account with my wife.  For her birthday, I want to start a family plan so she can have her own a...
  • funktion254
  • Casual Listener
  • 678 Views
  • 2 replies
  • 0 likes
  • Family Plan
    family setup
  • 678 Views
  • 2 replies
  • 0 likes

Premium for Family

I have just started. When getting a family account, do my daughter get a new account just for her, or do she use my old? Just ugraded so i do not know how this works.

  • Newbie
  • I have just started. When getting a family account, do my daughter get a new account just for her, or do she use my old? Just ugraded so i do not know how this works. 
  • jsannn
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

The accounts in family premium deleted automatically

I have subscribed the family premium for a month successfully,However,two of the members were deleted automatically,so i resend the invitation email to them but it said they aren’t allowed to join the plan.But they did not make any changes at all.The...

  • Newbie
  • I have subscribed the family premium for a month successfully,However,two of the members were deleted automatically,so i resend the invitation email to them but it said they aren’t allowed to join t...
  • LeoRager
  • Community Legend
  • 649 Views
  • 1 replies
  • 0 likes
  • 649 Views
  • 1 replies
  • 0 likes

Adres spotify family

Hoi, Sinds kort maak ik gebruik van Spotify Family. Nu ga ik begin februari naar het buitenland voor mijn studie tot en met juni. Kunnen mijn gezinsleden en ik dan wel gebruik blijven maken van Spotiy Family omdat de adressen dan anders zijn?

  • Newbie
  • Hoi,   Sinds kort maak ik gebruik van Spotify Family. Nu ga ik begin februari naar het buitenland voor mijn studie tot en met juni. Kunnen mijn gezinsleden en ik dan wel gebruik blijven m...
  • 347 Views
  • 0 replies
  • 0 likes
  • Spotify family
  • 347 Views
  • 0 replies
  • 0 likes

Can't add in family plan

I'm trying to add a family member to my premium account but when I enter the email address it says to use proper format which it doesn't show you what they want..........I'm using world wide accepted format......xxxxxxxx@yahoo.com.....**bleep**?

  • Newbie
  • I'm trying to add a family member to my premium account but when I  enter the email address it says to use proper format which it doesn't show you what they want..........I'm using world wide a...
  • Maxim
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Wrong country in family account

Started a family account. My son was able to connect, but when I invite my daughter it continually fails saying she is in the wrong country. We all live here in the US and in the same house.

  • Casual Listener
  • Started a family account. My son was able to connect, but when I invite my daughter it continually fails saying she is in the wrong country. We all live here in the US and in the same house.
  • Maxim
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Familiar Premium

Hi, my sister is suppose to be in the familiar premium account however she forget to confirm the adress and now i can't log her in the account anymore! How can i fix it?

  • Newbie
  • Hi, my sister is suppose to be in the familiar premium account however she forget to confirm the adress and now i can't log her in the account anymore! How can i fix it?
  • Bittencourt
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Can´t add my wife to my family plan

I own a family plan. Although once i try to add my wife, I was able to send the invitation once she receives the link, We connect with the FaceBook account and fill all the address information, once we verify I receive a message that it´s not possibl...

  • Newbie
  • I own a family plan. Although once i try to add my wife, I was able to send the invitation once she receives the link, We connect with the FaceBook account and fill all the address information, o...
  • Bittencourt
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Re: Premium for Family invitations not being recieved

Hola Buenas Noches, Soy Paco y tengo con ustedes la cuenta Familiar Premium mi usuario pa***** y mi mail registrado es pac*****2@hotmail.com, el día de hoy trate de dar de alta a 2 integrantes de mi familia, pero no lo pude hacer, las doy de alta y e...

  • Newbie
  • Hola Buenas Noches, Soy Paco y tengo con ustedes la cuenta Familiar Premium mi usuario pa***** y mi mail registrado es pac*****2@hotmail.com, el día de hoy trate de dar de alta a 2 integrantes de mi ...
  • FAHG
  • Newbie
  • 285 Views
  • 1 replies
  • 1 likes
  • 285 Views
  • 1 replies
  • 1 likes

Elimianaron a mis hijas del plan familiar premium

Eliminaron a mis hijas del plan familair premium, les envio la invitacion y llenan todos los datos tal como yo los puse, y les sale que no es posible unirse a este plan familiar!!! necesito una solucion.

  • Newbie
  • Eliminaron a mis hijas del plan familair premium, les envio la invitacion y llenan todos los datos tal como yo los puse, y les sale que no es posible unirse a este plan familiar!!! necesito una soluc...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Family account

just upgraded to family5 users addedbut we can now only play on 1 device please help!

  • Newbie
  • just upgraded to family 5 users added but we can now only play on 1 device  please help! 
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Cannot Invite Family Members

We have just purchased a Family Plan for the 5 in our family. When I tried to send the invites, no one could set up an account. When we tried, my wife's music would play on my phone, my music would play on my daughter's phone, and so it continued. We...

  • Newbie
  • We have just purchased a Family Plan for the 5 in our family. When I tried to send the invites, no one could set up an account.  When we tried, my wife's music would play on my phone, my music w...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Premium for family - help :)

Hi, So my family started a premium for family account and we all had problems receiving the email with the invite as we were already connected with our Facebook accounts. Therefore, I chatted with an employee from Spotify who helped us delete our Spo...

  • Newbie
  • Hi,   So my family started a premium for family account and we all had problems receiving the email with the invite as we were already connected with our Facebook accounts. Therefore, I c...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

OGRENCI INDIRIMI ODEME SORUNU

Az once ogrenci indirimi icin kart bilgilerini girdim ve ogrenci bilgilerini girecegimiz sayfaya geldim. ogrenci belgesini ekledim ve islemi bitirdim spotify bana premium oldugumu belirtmeden karttan parami cekmis ama hesabim premium'a yukseltilmedi ...

  • Newbie
  • Az once ogrenci indirimi icin kart bilgilerini girdim ve ogrenci bilgilerini girecegimiz sayfaya geldim. ogrenci belgesini ekledim ve islemi bitirdim spotify bana premium oldugumu belirtmeden karttan...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Spotify Family Account funktioniert nicht fuer jedes Familienmitglied

Ich habe an zwei Familienmitglieder eine Einaldung gesendet. Einmal funktionierte es, allerdings kann meine Mutter trotz Links nicht dem Family Account beitreten. Die Meldung nach eintragen der Daten "Du kannst diesem Premium Family Account nicht bei...

  • Newbie
  • Ich habe an zwei Familienmitglieder eine Einaldung gesendet. Einmal funktionierte es, allerdings kann meine Mutter trotz Links nicht dem Family Account beitreten. Die Meldung nach eintragen der D...
  • 488 Views
  • 0 replies
  • 1 likes
  • 488 Views
  • 0 replies
  • 1 likes

merhaba

Merhaba ben Dogukan Mert Kaldirim Turkiyeden yaziyorum. Gecen hafta ogrenci premimuma uye oldum ve hasabimdan 6.99 TL ucret kesildi. Fakat sheeder benim ogrenci oldugumu onaylamadi ve premiumumu kullanmaya baslayamadim. Ucretini odedigim bi seyi kull...

  • Newbie
  • Merhaba ben Dogukan Mert Kaldirim Turkiyeden yaziyorum. Gecen hafta ogrenci premimuma uye oldum ve hasabimdan 6.99 TL ucret kesildi. Fakat sheeder benim ogrenci oldugumu onaylamadi ve premiumumu kull...
  • 341 Views
  • 0 replies
  • 0 likes
  • Student
  • 341 Views
  • 0 replies
  • 0 likes