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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
78427 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
57684 Views
23 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195181 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28919 Views
44 replies
4 likes
So I was confused with buy Spotify and I did it like 3 times and it charged me all 3 times , well I get my money back if I canceled it right away
So I was confused with buy Spotify and I did it like 3 times and it charged me all 3 times , well I get my money back if I canceled it right away
Community Legend
244 Views
1 replies
0 likes
Moro com meu pai e com meu irmão e dividimos o plano. Hoje tanto o meu app quanto do meu irmão pararam de funcionar. Quando falamos com meu pai ele foi no perfil e observou que o cep dele tinha sido mudado. Consertou nos reenviou o convite mas não co...
Moro com meu pai e com meu irmão e dividimos o plano. Hoje tanto o meu app quanto do meu irmão pararam de funcionar. Quando falamos com meu pai ele foi no perfil e observou que o cep dele tinha sido ...
Spotify Star
307 Views
1 replies
0 likes
I recently purchased family membership. I invited my wife. Her account shows as spotify premium family, but on the phone app she does not have download option for albums, only playlists?Also, where I have 'Your Library' displayed on the bottom right ...
I recently purchased family membership. I invited my wife. Her account shows as spotify premium family, but on the phone app she does not have download option for albums, only playlists? Also, w...
Spotify Star
238 Views
1 replies
0 likes
Merhabalar bugün raslantı olarak hesabıma girdim ve provizyonda Spotify'a 167,85 TL lık bir ödeme olduğunu gördüm ve şaşakına döndüm hemen spotify üyeliğimi iptal ettim. bu ödeme neden görünmekte, benim tarifem 7 TL %50 öğrenci indirimiydi ve bunuda ...
Merhabalar bugün raslantı olarak hesabıma girdim ve provizyonda Spotify'a 167,85 TL lık bir ödeme olduğunu gördüm ve şaşakına döndüm hemen spotify üyeliğimi iptal ettim. bu ödeme neden görünmekte, be...
271 Views
0 replies
0 likes
ES LA SEGUNDA VEZ QUE ME SACAN DEL PLAN FAMILIAR, CUANDO ES MI ESPOSO EL TITULAR DE LA CUENTA Y VIVIMOS JUNTOS, DE VERDAD ESTOY FURIOSA Y NISIQUIERA PUEDO COMUNICARME CON USTEDES.
ES LA SEGUNDA VEZ QUE ME SACAN DEL PLAN FAMILIAR, CUANDO ES MI ESPOSO EL TITULAR DE LA CUENTA Y VIVIMOS JUNTOS, DE VERDAD ESTOY FURIOSA Y NISIQUIERA PUEDO COMUNICARME CON USTEDES.
Spotify Star
317 Views
1 replies
1 likes
Hi, I have created an Family Premium account but one of the members cannot subscribe to my account, whereas the others can. The invitation is sent but my daughter (Alexia Servais) never recieved it. Can you arrange this disfonctionnement? veronique l...
Hi, I have created an Family Premium account but one of the members cannot subscribe to my account, whereas the others can. The invitation is sent but my daughter (Alexia Servais) n...
Roadie
231 Views
1 replies
0 likes
Me inscribí al plan familiar e hice la invitación a mis familiares, quienes viven en mi misma dirección. Una vez llegó el correo de confirmación se hizo el proceso de dirección, estando bajo la misma dirección ip y demás, y fueron expulsados. ¿Cómo s...
Me inscribí al plan familiar e hice la invitación a mis familiares, quienes viven en mi misma dirección. Una vez llegó el correo de confirmación se hizo el proceso de dirección, estando bajo la misma...
207 Views
0 replies
0 likes
I bought premium for myself and it's not working bc I don't have unlimited skips
I bought premium for myself and it's not working bc I don't have unlimited skips
Spotify Star
387 Views
4 replies
0 likes
I have family account for which i am paying monthly. I've been logout from my account and i forgot my username and password and to make it more complicated the email address on my account is my old work email which i do nit have access to as i left m...
I have family account for which i am paying monthly. I've been logout from my account and i forgot my username and password and to make it more complicated the email address on my account is my old w...
Spotify
231 Views
1 replies
0 likes
My wife cant join my premium account. Sent email but it doest accept. Says they cant prove that she lives with me!! Oh my god! Tried many times and doesnt work. Maybe i ll pass to google music. They dont bother you.
My wife cant join my premium account. Sent email but it doest accept. Says they cant prove that she lives with me!! Oh my god! Tried many times and doesnt work. Maybe i ll pass to google music. They ...
Roadie
264 Views
1 replies
0 likes
ayer hice una pregunta y nadie me contesta!!!!!!!!!! Necesito que alguien me pueda dar un número de contacto o algún correo de respuesta!! yesterday i make a question and nobody reply meeeee!!! I need a phone Number or a contact email! I want my mone...
ayer hice una pregunta y nadie me contesta!!!!!!!!!! Necesito que alguien me pueda dar un número de contacto o algún correo de respuesta!! 😠😠 yesterday i make a question and nobody reply m...
Spotify
352 Views
3 replies
0 likes
Hi, I have problems signing up for an account to make it my part. I send the invitation, we complete everything by entering residence etc. etc. but says it can not be part of my account. How to do?
Hi, I have problems signing up for an account to make it my part. I send the invitation, we complete everything by entering residence etc. etc. but says it can not be part of my account. How to do?
400 Views
0 replies
0 likes
Hola tengo el plan familiar y desde hace algún tiempo que estan descargando nuevamente las canciones que ya habia descargado
Hola tengo el plan familiar y desde hace algún tiempo que estan descargando nuevamente las canciones que ya habia descargado
168 Views
0 replies
0 likes
I bought a spotify family few hours ago. I try to invite a familymember but the member dont get a email from spotify. Why? The emailadress is correct.
I bought a spotify family few hours ago. I try to invite a familymember but the member dont get a email from spotify. Why? The emailadress is correct.
Spotify Star
254 Views
1 replies
0 likes
i have premium family, with me and my husband on my acc the main one all is working, but my husbands isnt. It says that on his account on the website he has premium however on his iphone when he logs in to the same account it says he dosnt. We have t...
i have premium family, with me and my husband on my acc the main one all is working, but my husbands isnt. It says that on his account on the website he has premium however on his iphone when he l...
Spotify Star
273 Views
1 replies
0 likes
My account was tied to the Premium for Family account hosted by my wife, and then got mysteriously dropped to Free. My wife's account was fully paid every month, and never stopped being Premium, so I figured, "Hey, no big deal - I'll just rejoin."The...
My account was tied to the Premium for Family account hosted by my wife, and then got mysteriously dropped to Free. My wife's account was fully paid every month, and never stopped being Premium, so I...
Roadie
273 Views
1 replies
0 likes
Contraté un plan familiar desde hace tiempo, no habia tenido ningún problema con él hasta que pagamos la ultima mensualidad y a mi es a la unica a la que no le llega el correo para hacerme premium, a todos les llegó menos a mi. Ya intentamos reenviar...
Contraté un plan familiar desde hace tiempo, no habia tenido ningún problema con él hasta que pagamos la ultima mensualidad y a mi es a la unica a la que no le llega el correo para hacerme premium, a...
180 Views
0 replies
0 likes
Premium supposedly doesn't consume roaming, and it does to me I would like to know why otherwise I rather change to the free version
Premium supposedly doesn't consume roaming, and it does to me I would like to know why otherwise I rather change to the free version
Roadie
775 Views
1 replies
0 likes
Hallo,ich habe bisher Spotify mit dem Handy und dem Tablet als EIN Nutzer genutzt. Zunehmend haben aber die Kinder das Tablet in Beschlag und ich kann dann mit dem Handy nichts eigeenes hören. Ich habe noch 3 Nutzer frei und würde gern das Handy als ...
Hallo, ich habe bisher Spotify mit dem Handy und dem Tablet als EIN Nutzer genutzt. Zunehmend haben aber die Kinder das Tablet in Beschlag und ich kann dann mit dem Handy nichts eigeenes hören. Ich ...
315 Views
0 replies
0 likes
Ya hice 2 veces la solicitud y las dos veces me cobraron , le di regresar y se volvió a poner para ingresar los datos de la tarjeta!!!!!
Ya hice 2 veces la solicitud y las dos veces me cobraron , le di regresar y se volvió a poner para ingresar los datos de la tarjeta!!!!!
187 Views
0 replies
0 likes
