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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I am not longer the administrator of my family subscription, but I didn't ask for the change. Where did this change come from? How can I have my privileges back? Has Spotify made the change without a warning? Why?
I have a family account in spotify.My ex-friend was my family member but i removed her membership from my family account.Now, she is my family account's admin! how??someone can help me? thanks!
Dear Spotify Support,I should be the Administrator for the family account but at the moment I am not . The administrator was taken away from me and now it is my father.I want to invite my sister and my brother to my family accountThe invitation does ...
Hi there, One of my family member was part of our Spotify Family subscription. However, after using for 1 month he got kicked out and the account turned back to free account. I have tried to help him patch up again by sending the invitation again but...
Okay so my account in spotify website says im on premium (famly subscription) then my spotify app says free i had logout and unistall and istalled the app but it still says the same HELP
I need to change my billing info, but the new information is not being saved. I have a premium account, but every time I try to update my billing information, the website keeps trying to make me put in student identification information for a student...
Hello everyone, I use spotify for long time. Recently I buy spotify family but my sister can not be involved. Other family members can be involved. Help me!Spotify says the address is not the same but it isn't true the address is absouletly same.
When I want to listen to my playlist randomly, the app keeps telling me I need to be Premium. Same thing when I want to see what is coming next
My boyfriend and I went to the family plan and he had deleted his individual account but we are getting charged for other family and individual account? Anyone know or have any ideas to a solution??? It's bull that there is no way to get a hold of cu...
Eu já tinha um plano premium individual e agora fiz o familiar. Como fica o pagamento desses planos? Eu tinha que ter cancelado o primeiro pra só depois fazer o familiar ou o Spotify faz isso automaticamente? Meu medo é vir duas cobranças.
hi, 2 of my family registered correctly writing my address. The other 2 people are not able to register. What is the problem?i am one month with this problem without any solution. regards,arturo.
I´ve got a Premium family account and I have tried to invite my daughter by email but she doesn´t receive any invitation in her mailbox. She has a Premium Free by Facebook but she has logged out from this account. What are we doing wrong? I have invi...
Hi al, I've just changed my subscription from premium to family & added my husband. He already has Spotify free, so how does he access the subscription from his account? Can he use his existing account or does he need to create a new one?
Recommendation to Spotify:1. Before user submit their address, ask them to screenshot their address2. Change your address format to fit every country3. Use a drop down menu to keep every one in the same format4. A warning page says "EVERY MEMBER OF T...
Hi all,As per the title, I was part of Spotify Family Premium subscription until an update of the app appears to downgrade my subsricption to a free account. The owner of the Family Account tried to re-invite me back into the package but Spotify woul...
I have been paying for my daughters Premium account for 7 months and would like to just switch over to a Family Premium. How can I become the primary account holder and stop paying for my daughters Premium subscription, and then sign up for the Famil...
Hello, I get the message that you can't confirm that the person I try to connect to my family account is living on the same address as me!! It's my mother in law and she is registered at this address and live here so I wounder what you base this info...
el primer problema viene cuando entro a la pantalla para agragar personas a mi plan familiar y aparece una cuenta desconocida como administrado y no se de que se tratadespues e tenido problemas por que agrego a mi esposa al plan pero despues de algun...
Hello,I invited my wife to my Family Premium Account and it worked for two weeks. Afterwards she received the message that Spotify was not abel to verify we share the same address (what we actually do). Sending a new invitation dös not help. Please h...
Tengo un miembro del plan familair que fue sacado, esa persona vive conmigo pero aun asi fue sacado, como puedo solucionar este inconveniente? Gracias.