Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanPremiumCountrySingaporeDeviceiPhone 14, Mac Pro M1, Apple
TvOperating SystemiOS, MacOS, AppleTvOs My Question or IssueI want the
ability to not show the song / album covers when a song is playing in
either my iPhone, Apple Tv nor MacOs. A so-call...
Plan Premium Country Singapore Device iPhone 14, Mac Pro M1, Apple Tv Operating System iOS, MacOS, AppleTvOs My Question or Issue I want the ability to not show the song / album cove...
While I downgraded my family account to premium account, I unfortunately
deleted also my wifes account.Once I've updated from premium to family
account, I've invited my wife via WhatsApp. So she has created a second
account without saving any account...
While I downgraded my family account to premium account, I unfortunately deleted also my wifes account. Once I've updated from premium to family account, I've invited my wife via WhatsApp. So she h...
Hola, no consigo que mis hijos menores cargen sus perfiles Spotify
Premium en sus teléfonos porque no tienen mail, pero sí tlf. cuando
ellos cambian de música, se suspende mi propia lista y escucho lo que
ellos ponen pues están bloqueados en mi cuent...
Hola, no consigo que mis hijos menores cargen sus perfiles Spotify Premium en sus teléfonos porque no tienen mail, pero sí tlf. cuando ellos cambian de música, se suspende mi propia lista y es...
PlanPremium FamilyCountryUSADeviceAllOperating SystemAll My Question or
IssueI just upgraded my plan from Premium Duo, to Premium Family. In
doing so, the other member on my Duo account was removed, not
transferred over. The problem lies in that the ...
Plan Premium Family Country USA Device All Operating System All My Question or Issue I just upgraded my plan from Premium Duo, to Premium Family. In doing so, the other member on m...
PlanFree/PremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook
Pro late 2016)Operating SystemWindows 10, Android My Question or IssueMy
wife stablished a spotify family plan and I cannot accept it because it
says we do not live together.It's ...
Plan Free/Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10, Android My Question or Issue My wife stablished a spotify family...
PlanFamily Premium DeviceAndroid My Question or IssueHey, I'm using
family premium with 3 kids accounts, configured for different ages. But
after installing the kids app on the device of the youngest one, she can
change to the kids accounts of the ol...
Plan Family Premium Device Android My Question or Issue Hey, I'm using family premium with 3 kids accounts, configured for different ages. But after i...
PlanFamily PremiumCountry DeviceiPhone 7 PLusOperating SystemiOs 15.6 My
Question or IssueShuffle no longer works, and we no longer have the
ability to skip songs. This is impacting all four members of our family.
This issue started sometime late yes...
Plan Family Premium Country Device iPhone 7 PLus Operating System iOs 15.6 My Question or Issue Shuffle no longer works, and we no longer have the ability to skip songs. T...
Spoiler (Highlight to read)Ciao a tutti, sto tentando da un po' di tempo
di riscattare il mio abbonamento a Spotify premium con un buono 18 app.
Il problema sarebbe che nel momento in cui inserisco il codice fornito,
Spotify mi dice che il buono non ...
Ciao a tutti, sto tentando da un po' di tempo di riscattare il mio abbonamento a Spotify premium con un buono 18 app. Il problema sarebbe che nel momento in cui inserisco il codice fornito, Spot...
PlanPremium FamilyCountryDEDeviceiPhone Operating SystemiOS 14.6 My
Question or IssueI have created a new Kids Account and now want to add a
shared playlist but none of my playlists are showing. I am plan owner
and created 4 shared playlists accordin...
Plan Premium Family Country DE Device iPhone Operating System iOS 14.6 My Question or Issue I have created a new Kids Account and now want to add a shared playlist but none o...
Plan: Family premiumCountry: UK Device: all sorts of Mac, pc, iPhone,
car devices, Alexa etc. My Question or Issue:NMy wife is being driven
mad by our children messing with her Spotify experience! The kids are
being driven mad by not being able to ac...
Plan: Family premium Country: UK Device: all sorts of Mac, pc, iPhone, car devices, Alexa etc. My Question or Issue:N My wife is being driven mad by our children m...
PlanPremium FamilyCountryUnited KingdomDevice(iPhone 8, Microsoft
Surface Pro 7)Operating System(iOS 10, Windows 10,etc.) My Question or
IssueOne family member (daughter) can no longer login to Premium Famiy
account using their original username and ...
Plan Premium Family Country United Kingdom Device (iPhone 8, Microsoft Surface Pro 7) Operating System (iOS 10, Windows 10,etc.) My Question or Issue One family member (daughter) c...
Hi everyone,I'm currently a Premium Duo manager (my account expires on
the 15th).I decided to join up a Premium Family with my room mates, but
every time I try to join I get stuck with the "Something went wrong"
page after I put in the address. I'm t...
Hi everyone, I'm currently a Premium Duo manager (my account expires on the 15th). I decided to join up a Premium Family with my room mates, but every time I try to join I get stuck with the "S...
PlanPremium family CountryEgyptDevice(iPhone 8, Samsung Galaxy 9,
Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows
10,etc.) My Question or IssueI was on a monthly premium family plan and
wanted to pay a year in advance so I cancel...
Plan Premium family Country Egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
Hello, I deleted my boyfriend from Spotify, now I wanted add him back
and it s not working. He logged out, opened invitation but he remain
free member. Invitation is not working. First problem was his country
(many years before he tries from Germany,...
Hello, I deleted my boyfriend from Spotify, now I wanted add him back and it s not working. He logged out, opened invitation but he remain free member. Invitation is not working. First problem was hi...
I have the family plan and my child is not old enough to get their own
account for me to link. How do I link a kids account to their smart
speaker so that it plays suitable music. so far I have only been able to
add my own account which defeats the o...
I have the family plan and my child is not old enough to get their own account for me to link. How do I link a kids account to their smart speaker so that it plays suitable music. so far I have o...
PlanPremium FamilyCountrySweden My Question or IssueI have invited a
family member to join my plan, and have available slots in it. But the
link that they receive results in a 404 error. URL:
https://www.spotify.com/se/family/join/invite They are log...
Plan Premium Family Country Sweden My Question or Issue I have invited a family member to join my plan, and have available slots in it. But the link that they receive results in a 404 e...
So, i payed for the family plan, but a member of my plan still listens
to its music as a free account. I double checked and confirmed he is
showing into my plan’s users. So, idk what to do. Any
help?PlanPremiumCountryMexicoDeviceSamsungOperating Syst...
So, i payed for the family plan, but a member of my plan still listens to its music as a free account. I double checked and confirmed he is showing into my plan’s users. So, idk what to do. Any h...