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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium DuoCountryAustraliaI want to listen to audiobook feature that's only available to the plan manager. My partner is the plan manager who doesn't want to listen to audiobooks.. We want to swap the plan manager to my account so I can listen t...
Looking at getting the Premium Famiky Plan (Australia) my two children already have Premium - but was told they have to lose everything and go back to Free and then join (this was through online chat person at Spotify) But then in the write up about ...
I recently joined my family's premium without realising audiobooks are not available on this plan. I already had a premium account myself that only renewed two days ago. Is it possible to return to my already existing plan for the rest of the month a...
Are there any plans to make Spotify kids available in Portugal? I can't seem to find any information for new countries. Even the English version would be enough to most Portuguese children.
ciao a tutti, ho attiavato oggi il mio account Family partendo dal mio premium che avevo da più di due anni.Ho mandato l'invito ad un mio famigliare che abita con me e la mail l'ha ricevuta. Ora però se accedo al programma e lei sta ascoltando io non...
PlanPremium family CountryPortugalDeviceSeveralOperating SystemAndroid My Question or IssueSeveral accounts of the my family plan disappeared without notice. After inviting they again, an error message appeared saying they couldn’t join the plan beca...
Plan - Spotify FamilyCountry - UKMy Question or IssueI have a Spotify Family Account and have 3 children, each with an Amazon Echo. They each want to listen to their own music and audio books etc at the same time. They don't have their own devices (p...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Even though I was a family member before the family plan ended I was invited back but it doe...
PlanPremiumCountryGermanyDeviceiPhone 14 Pro MaxOperating SystemiOS 17 My Question or IssueAufgrund Umstellung von Family Premium zu Free und wieder premium können meine Familienmitglieder nicht mehr beitreten. Sie waren vorher Teilnehmer, nun sind s...
PlanfamilyCountryusaMy Question or IssueA family member received an email saying I cancelled their premium subscription, but I did not and they still come up as on the plan when I look at my account. Help.
Me and my family have payed for a family account for a log time period, but then we have stopped. After some time, we decided that we should continue paying for it, but now, we cannot join the family because it says that the address is incorrect (it ...
PlanIndivdual PremiumCountryUSADevice My Question or IssueI am trying to upgrade my individual premium account to a family plan premium, however when I click on family plan, I am getting an error message: Oops, something went wrong, please try again....
Hello Spotify,i just signed up for premium individual plan, then my family liked spotify better than apple music, so now i want to add them to my plan as well, and make a premium spotify family account. Once i go to setting, it doesnt let me change t...
PlanNow free, looking for answers Premium familyCountryThe NetherlandsDevicesSamsung, different typesOperating SystemAndroid My Question or IssueI have a minor son (9y). I like to buy Spotify family, but I do not find the Spotify kids app in the Goog...
PlanPremium Family PlanCountryUnited StatesDeviceEcho Dot Kids I recently bought my kid her own Echo Dot and upgraded to the Spotify family plan because I got tired of my kid interrupting my music session. When I set up her Echo Dot, I made sure to e...
I was planning om up grading my audible single premium to family. Shutting down my audible account and using family Spotify so my kids can listen to audiobooks. For the top up beyond the free hours (which I will use) they are being gifted audible vou...
I signed up for the premium account and sent the invite to join my spotify account to my husband. When he was prompted to create an account he kept getting the error message that the password was too short. Regardless of how long the password is, he ...
DuoPremiumUSA Apple(iPhone, MacBoo Pro, Android)Operating System(iOS 17, Android, Catalina) I love audiobooks while my spouse does not but, since he's primary on our duo account, I can't use them (a very odd policy, I must say). We want to switch me ...
PlanPremium FamilyCountryNZ to UKMy Question or IssueI have a Premium Family plan and moved from NZ to the UK. I tried to add a new family member (myself but another email account) and entered the NZ address but it would not add me. I then changed th...
After I opened the invitation from one of my family members and filled in the correct address, it suggested the wrong one. Finally, when I was suggested the correct address and entered it, it still said that it was wrong. We've checked the address a ...