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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
It says "something goes wrong. After: try again (in a green square)". I have the family plan and I want to add a person but I can't because of that.
En mis estados de cuenta encuentro pagos por $155 en el mismo mes, uno el 06 de nov. 2022 y otro el 25 de nov.2022 como cuenta individual pero yo estoy afiliada a el plan familiar y cuanto entro a mi cuenta solo me aparece estar afiliada al plan fami...
PlanPremium FamilyCountryFinlandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI recently joined our family subscription of Spotify Premium. I am the fourth person in the family group. When I click on my account I see the subscription statu...
l appli Spotify kifs ne marche pas avec mon compte family
We wrote the same address , but it doesn't work. You have to fix it
PlanPremium for FamilyCountryEgyptMy Question or IssueHi,So I'm trying to pay using the one-time option for my family plan and I keep running into this error (attached down below), I'm currently still subscribed to the monthly plan and I intend to pa...
I am part of a family premium package (not the main holder). I do not longer want to be part of it and delete my personal account. How can i do this without deleting the accounts of the others?
I am the plan manager for the family account and am trying to add my sisters. They live at the same address I do, but when they click the link and log in, there is no option to confirm the address and the message returned is:You can’t join this planW...
Spotify Duo. We both live in Spain but I used to live in Chile. Now that we live together we wanted to share Spotify but it says when she wants to join that she lives in other country.
My wife didn't see the mail to confirm our address and can't use our premium plan.When she uses the invitation link, she is rejected because her address can't be confirmed. DeviceSamsung S20 FEOperating SystemWindows 10 I pay for a family plan and I ...
Family Premium. USA. Trying to add my 14 year old son to our Family Premium plan under a regular account (not a kids account - I'm reading he's eligible after age 13 with parent authorization). I create an invitation link. He can't use it unless he h...
I just upgraded to family plan because me and kids all use the app, it said if I update to family plan we can all listen to DIFFERENT songs simultaneously from our own devices cuz normally if I'm listening to a song and my son hops on and plays a dif...
Every time I've tried to get my husband's account added (using a link copied from the Family Plan setting) he gets 'There was a problem, please try again later'. He's putting in our address exactly as it's listed on the Family Plan settings. At first...
I have sent the link to my family and thy still can't log into my account. it says there address never matches.
PlanFamily PremiumCountryArgentinaDeviceSamsung Galaxy J7 NeoOperating SystemAndroid Pie My Question or IssueI can't log in on my account with the spotify app, it says that premium stopped even though I still have premium on my pc and the lite versio...
Tenho plano família e funciona normalmente, com exceção de um usuário, minha prima Maíra, que o Spotify permanece Free, embora ela já tenha clicado no link para participar do plano família que eu enviei para outros membros e funcionara com estes.
"No pudimos confirmar que vivas con el titular del plan premium. Puedes volver a unirte a otro plan en 12 meses."Dos miembros de mi familia fueron eliminados del plan familiar por no verificar que viven en el mismo domicilio, y este es el mensaje que...
PlanFamily PremiumCountryEgyptMy Question or IssueIt's not technically an issue, but I was wondering if I can prepay the entire year using the prepay one-time payment option without any of my family members kicked out of my plan, will it result in an...
I put in my exact correct home address and it keeps saying it's incorrect. I go on my other family members Spotify page and it shows the address that Im trying to put in. any way to fix?
I have tried all ways, but i can't change it. I don't pay for the premium but i can't select the pack for making another payment