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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Bonjour, Comment mettre les paroles sur Spotify Kids ? Merci
Fui convidada para um plano família, mas quando clico no link para entrar, o Spotify diz que não posso comprovar o endereço e moradia, dizendo que só posso tentar novamente em 12 meses
PlanPremium Family CountryItaly Operating SystemiOS My Question or IssueEven if I go to the section to remove a member from the plan, when I click on the option “remove member”, it sends me on a black page and nothing happens. I also tried from compu...
I have some songs I don’t want displayed as played on my Home Screen but can’t get them to go away. Can you help without deleting others accounts on my families accounts.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I already joined the premium family account, but cannot remember the main profile login details, so cannot remove or add the members now.
I am family plan manager and want to share a private playlist with my kid who is using kids app version 1.32.0 on ipad mini. I have followed instructions to share the playlist from here: https://support.spotify.com/us/article/spotify-kids/ It seems t...
PlanPremiumCountryGermany/UkraineDevicePixel 5Operating SystemAndroid 13 My Question or IssueI installed Spotify Kids app. The phone has Ukrainian language, but physically located in Germany. My kid does not speak German, but the app shows the recomm...
PlanFamilyCountryGermanyDeviceiPhone 12 proOperating System(iOS My Question or IssueI have one open Spot in my family Account my wife changed phone and lost her password so i set a new Account For her and sent the invitation via WA and per email in B...
It doesn't show up the button "CHANGE MY PLAN" or "UPDATE MY PLAN".
On august 14th I got this pop up for the offer. I screenshot it to show my friend if he was interested then pressed dismiss and now I cannot find it. I’m in the ukPlanPremiumOperating System IOS 16My Question or IssueDoes anyone have the link for th...
PlanPremiumCountryPortugal My Question or IssueHi. We have - myself, my sister and my mom - Premium spotify accounts and are thinking of moving to family premium. However, I'd like first to clear a few items:Do the accounts have separate log in passw...
Recently I've noticed that some songs can't be played from my premium account but can play the same songs from a different premium account. How to resolve this issue?
When two family members on the family plan are using the Spotify app at the same time, one will get kicked off.
I can't figure out how to get premium access to family account
Hi, as I am sharing my time between Germany and France, my account was setup in Germany. But my husband is registered in France with his account and pays since 6 months a premium family account. My son was able to connect because he is registered in ...
Mi esposa contrato plan dúo ya lo tenía yo cambié varias veces de teléfono y en el actual ahora no puedo tener plan dúo solo plan gratuito
I have been trying to add another member to my family plan but the login that the primary user for the account for some reason is listed as a user and not the family plan manager. Because of which I cannot add any more users. How can I change the pri...
I am trying desperately to pay money to Spotify to upgrade to a premium account but I just keep going in circles. The only plan available offers me a month free followed by a subscription. I enter my CC details then get a pop-up message saying I can'...
I payed a family plan…enterd with my phone number, didn’t realized it’s wasn’t my actual account. Can I have a refound to pay the actual account? Three other family plan members involved. Thanks!