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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Dear Officials,I am a client of yours using the Duo feature. But every time I use this product, I get the "address not verified" message. instead, create a numeric code when the main member logs into this system and the 2nd user can run the system by...
Hi everyone, I have a question about the upgrade to spotify premium. I am only 17, so I don't have a credit card. Is there a way I can do the upgrade and pay spotify premium with the money I have in my phone? Or are credit cards the only option? I ho...
PlanPremiumCountryUSA DeviceSamsungOperating SystemAndroid My Question or IssueMy partner did not verify our address in time and now when I send her an updated invite she is unable to validate. I pay for a family plan and my partner should be allowed...
PlanPremiumCountrySwitzerland Device(iPhone 12Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuI received a message from Spotify that the mix premium family will no longer exist, how can I do to keep my playlists and the sam...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etcIssue just got an email to say Family was ending- why is that?
I’m Belgian resident but I’m working in Luxembourg.i have a professional mobile with Luxembourgish SIM card (professional mobile subscription). I registered for Spotify Premium Family with a payment card from a Belgian bank. however, the country of r...
INone of the below information PlanFamily premium planCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI created a new email address and deleted my current em...
Mi tarjeta no tenia fondos cuando llegó la fecha de cobro, ahora que ya tiene fondos, me dice que se produjo un error con el pago, eh intentado de todo y no consigo nada. Que hago?
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just upgraded to Premium. My two kids are already on their own premium accounts. Can I mer...
PlanFree/PremiumCountryGermanyDeviceiPhone 12, Alexas, Samsung mobileOperating SystemiOS 15, Android My Question or IssueDear Community. My wife and I will be separating. She currently owns the Spotify Family account, but I would like to open my own ...
I have the premium family plan I need to know how to share it with my family and I need to be able to use it on my tablet as well instead of my phone all the timePlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operati...
I have the family plan and I have to change the payment method to be able to pay it but I get an error, I tried credit and debit but it does not work with either of them
My Question or IssueTrying to add wife to family plan however, it keeps telling her that she's trying to log in from a different country as we're standing side by side in my kitchen in North Carolina
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryNorwayDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows...
My credit card expired, so payment is failing. I want to update my credit card, but as soon I try to update, I can only select 2 mobile networks (Telkom & Vodacom) where it asks for my cellphone number (which is not on these 2 networks, but MTN, anot...
My Family Plan was cancelled due to an expired debit card. After I updated the payment details with the new card it automatically put me in the Individual plan (there was nowhere to select Family). I didn't even notice I was not on Family anymore. I ...
We now have a family plan and everyone switched smoothly from Spotify free to Spotify Family, except for one son. We have deleted it off his phone and tried again . I deleted him from the plan on my end and resent. On my end it says he’s on family pl...
quisiera que me cambiaran mi paquete familiar que tenia antes de favor
Did a clean reinstall following the specific Spotify steps. Doesn’t work for both data and wifi. Doesn’t work on all playlists (downloaded and non downloaded). Tried it on a friends phone. I have an iPhone 12 Pro, premium account, version 8.7.24.1451
I had recently upgraded from premium to premium duo, after purchasing it was taking very long to load the 2nd step that is adding the address, after closing the window, I am not able to find any option to control my duo account.