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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have sent the link to my family and thy still can't log into my account. it says there address never matches.
PlanFamily PremiumCountryArgentinaDeviceSamsung Galaxy J7 NeoOperating SystemAndroid Pie My Question or IssueI can't log in on my account with the spotify app, it says that premium stopped even though I still have premium on my pc and the lite versio...
Tenho plano família e funciona normalmente, com exceção de um usuário, minha prima Maíra, que o Spotify permanece Free, embora ela já tenha clicado no link para participar do plano família que eu enviei para outros membros e funcionara com estes.
"No pudimos confirmar que vivas con el titular del plan premium. Puedes volver a unirte a otro plan en 12 meses."Dos miembros de mi familia fueron eliminados del plan familiar por no verificar que viven en el mismo domicilio, y este es el mensaje que...
PlanFamily PremiumCountryEgyptMy Question or IssueIt's not technically an issue, but I was wondering if I can prepay the entire year using the prepay one-time payment option without any of my family members kicked out of my plan, will it result in an...
I put in my exact correct home address and it keeps saying it's incorrect. I go on my other family members Spotify page and it shows the address that Im trying to put in. any way to fix?
I have tried all ways, but i can't change it. I don't pay for the premium but i can't select the pack for making another payment
Ich besitze ein Familien Abo und habe für meinen Sohn die Kids Version installiert.Nun kam ständig die Meldung "hoppla, da ist etwas schief gelaufen". Also habe ich es erneut versucht einzurichten. Leider wurde dadurch ein neues Kids Konto angelegt. ...
My daughter can’t create her own account. She logged in with a previous account information. Is that the problem?We are unable to listen separately at this time
I'm moving away from this current address and I wanted to switch plan manager to my roommate
It says that they can’t confirm that my wife lives with me.
Me cobran más caro a mí qie jace tiempo pago que los.planes vigentes actuales como reajustar eso?
I want to join Family Premium account and have to verify address. But the address I find via Google maps has incorrect postal code and Spotify doesn't allow to manually correct it.If I go to Google maps directly (not via Spotify), it shows the correc...
You kicked my wife off my family plan and we tried every address but none would work. And now she cannot join my plan again or another family plan for 12 months.
Every time my daughter likes a song it shows up on my play list, but why. She's on a family plan but different account.
PlanFamiliarCountryMexico Quisiera saber porque ya no puedo pagar mi plan familiar de forma anual, soy de México.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)My wife has set up a family plan and every time I join it works fine for a bit then sends me the message that my l...
PlanFamily CountryUSDeviceiPad Operating SystemiOS 10 My Question or IssueI have a shared playlist with my son. I have over 500 songs on the playlist but on his Spotify Kids are only like 490. I can’t seem to fix the issue. Thank you for suggestions.
when i try to move from duo to family i get this comment that the 2nd user will lose acccess 1. what does it means? 2. will it restart the 2nd account and the user will lose everything? thanks in advanace
I have family premium but when my sister is playing music at the same time as me it plays on my device also even when I press listen on this device or continue.