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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10404 Views

6 replies

1 likes

Premium for Students
  • 10404 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16724 Views

10 replies

2 likes

Premium for Students
  • 16724 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25903 Views

11 replies

1 likes

Premium for Students
  • 25903 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171829 Views

110 replies

148 likes

Premium for Students
  • 171829 Views
  • 110 replies
  • 148 likes

Premium para estudiantes

Hice mi cuenta Premium con el descuento de estudiantes, realizaron el cargo a mi tarjeta por 49 pesos y han pasado 7 hrs y sigo sin poder utilizar mi cuenta Premium, mencionaron que me mandarian un correo pronto verificando la cuenta y no pon he reci...

Newbie

Hice mi cuenta Premium con el descuento de estudiantes, realizaron el cargo a mi tarjeta por 49 pesos y han pasado 7 hrs y sigo sin poder utilizar mi cuenta Premium, mencionaron que me mandarian &nbs...

Lulu2006

Newbie

505 Views

1 replies

0 likes

Student
  • 505 Views
  • 1 replies
  • 0 likes

Premium nao foi habilitado . Conta estudante

Comprei agora pouco o spotfy premium para estudante porem nao foi habilitado, comprei no cartao. Era pra ser instantaneo, por favor resolvam isso. Ja enviei os documentos que solicitaram

Newbie

Comprei agora pouco o spotfy premium para estudante porem nao foi habilitado, comprei no cartao. Era pra ser instantaneo, por favor resolvam isso. Ja enviei os documentos que solicitaram

Bittencourt

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Hulu accounts are linked but still have to pay both individually?

So I signed up for Spotify Student Premium + Hulu limited commercials. I activated Hulu from Spotify, was asked to sign into my Hulu account, which I did, was told my accounts were already linked, but then it signed me in as if I did not just connect...

Newbie

So I signed up for Spotify Student Premium + Hulu limited commercials. I activated Hulu from Spotify, was asked to sign into my Hulu account, which I did, was told my accounts were already linked, bu...

SergioDavid

Roadie

1111 Views

1 replies

1 likes

  • 1111 Views
  • 1 replies
  • 1 likes

Superuser Contribution 12 months premium to student

Hello, I took advantage of the 99/12 month promotion last December. I recently became a student and want to switch over to the Hulu/student subscription. Will I be credited the difference of what I paid or will it go towards the new subscription? Tha...

Newbie

Hello,   I took advantage of the 99/12 month promotion last December. I recently became a student and want to switch over to the Hulu/student subscription. Will I be credited the difference of...

SergioDavid

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron el plan de estudiantes y no me aparecen el Spotify premium

Buenas tardes, tengo un problema, me cobraron el Spotify de universitarios pero no sé ne activa la cuenta premium.

Newbie

Buenas tardes, tengo un problema, me cobraron el Spotify de universitarios pero no sé ne activa la cuenta premium.

SergioDavid

Roadie

640 Views

4 replies

0 likes

  • 640 Views
  • 4 replies
  • 0 likes

Superuser Contribution Are the get pay me back ?

Hi. I am a student and i try to get student discount but some how i did not do it. I try 3 times and it is done now. But i look my credit cart and i see there is 2 more payment. My question is am i get back that 2 payment back ?

Visitor

Hi. I am a student and i try to get student discount but some how i did not do it. I try 3 times and it is done now. But i look my credit cart and i see there is 2 more payment. My question is am i g...

SergioDavid

Roadie

450 Views

1 replies

0 likes

Student Discount Turkey
  • 450 Views
  • 1 replies
  • 0 likes

Charged $5.99 for student discount even though it wasn't complete.

I'm a senior in hs so after filling out the payment form, I was going to complete the student verification but found out you have to be in university so I backed out and had to opt for the normal 11.99 a month. For some reason however my credit card ...

Newbie

I'm a senior in hs so after filling out the payment form, I was going to complete the student verification but found out you have to be in university so I backed out and had to opt for the normal 11....

Maxim

Spotify Star

624 Views

1 replies

0 likes

Student
  • 624 Views
  • 1 replies
  • 0 likes

Solved!! Paguei mas nao está liberado o meu plano universitário

Olá,Eu assinei o plano universitário coloquei meus dados e do cartão de crédito , consta no meu cartão que foi pago 8,50 do plano do Spotify, mas no aplicativo não consta nada foi como se eu nunca estivesse me cadastrado é pago Alguém pode me ajudar ...

Newbie

Olá, Eu assinei o plano universitário coloquei meus dados e do cartão de crédito , consta no meu cartão que foi pago 8,50 do plano do Spotify, mas no aplicativo não consta nada foi como se eu nunca ...

Bittencourt

Spotify Star

1035 Views

1 replies

0 likes

  • 1035 Views
  • 1 replies
  • 0 likes

Studenten-Account funktioniert nicht

Hallo,Ich habe bereits hunderte Male gefühlt mit Spotify im Kontakt gestandenFolgendes: ich habe mir letztes Jahr den Studenrabatt einrichten lassen.Da meine Emailadresse bei meinem Uni-Account weder externe Mails von dritten annimmt, noch an dritte ...

Newbie

Hallo, Ich habe bereits hunderte Male gefühlt mit Spotify im Kontakt gestanden Folgendes: ich habe mir letztes Jahr den Studenrabatt einrichten lassen. Da meine Emailadresse bei meinem Uni-Account...

Malikowski

Casual Listener

2183 Views

2 replies

0 likes

  • 2183 Views
  • 2 replies
  • 0 likes

Student Discount Trouble

Hello I currently have Premium and am trying to switch onto the student discount, but when I try this message pops up: Your student credentials are already associated with another Spotify account.I have already checked all my other emails but I do no...

Newbie

Hello I currently have Premium and am trying to switch onto the student discount, but when I try this message pops up:  Your student credentials are already associated with another Spotify acc...

user-removed

Not applicable

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

I was charged, but I am still not given my Premium.

Good day everyone. I've been charged for my Student Premium, I have uploaded the necessary information and been waiting. But it failed to be delivered to me and I'm starting to get worried. I'd like to recieve some help about it please.

Newbie

Good day everyone. I've been charged for my Student Premium, I have uploaded the necessary information and been waiting. But it failed to be delivered to me and I'm starting to get worried. I'd like ...

kejt_

Community Legend

405 Views

1 replies

0 likes

Student
  • 405 Views
  • 1 replies
  • 0 likes

Problema al pagar Spotify

Hola, disculpen hoy intente registrarme a premium como universitario y pues envie mi carga horaria y todo, al final me salio que me enviarian un correo pero tardaron mucho y volvi a hacer todo el procedimiento de universitario. y ahora tengo los 2 ca...

Newbie

Hola, disculpen hoy intente registrarme a premium como universitario y pues envie mi carga horaria y todo, al final me salio que me enviarian un correo pero tardaron mucho y volvi a hacer todo el pro...

MattSuda

Spotify Star

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error con la suscripción de estudiante

El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion. Que es lo que procede? Agradeceria su respuesta lo antes p...

Regular

El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion.  ...

Lizethjuarezr

Casual Listener

3153 Views

4 replies

0 likes

  • 3153 Views
  • 4 replies
  • 0 likes

When will israel be listed in the country section in the "University Addition Request" form?

Hello, Spotify support team and community!As an Israeli student who enjoys Spotify, I'd like to know when the student discount will be allowed here. As it seems Israel is not listed in the list of countries in the "University Addition Request" form. ...

Newbie

Hello, Spotify support team and community! As an Israeli student who enjoys Spotify, I'd like to know when the student discount will be allowed here. As it seems Israel is not listed in the lis...

Keanu_C

Community Legend

709 Views

1 replies

0 likes

Student
Student Discount International
Student Discount Israel
  • 709 Views
  • 1 replies
  • 0 likes

I want my money back

I was bought a premium for the student today, but after I confirmed the transaction, I left the page without going through the account and returned. When I tried to get a premium for the student again, I noticed that the money was withdrawn from my c...

Newbie

I was bought a premium for the student today, but after I confirmed the transaction, I left the page without going through the account and returned. When I tried to get a premium for the student agai...

user-removed

Not applicable

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Charged £9.99 for student premium

I’ve been subscribed to premium as a student for quite a while and always been charged the correct £4.99 a month but for some reason I’ve been charged £9.99 for this month. There’s no reason this should have happened and I’m not happy that I’m losing...

Newbie

I’ve been subscribed to premium as a student for quite a while and always been charged the correct £4.99 a month but for some reason I’ve been charged £9.99 for this month. There’s no reason this sho...

Maxim

Spotify Star

713 Views

1 replies

0 likes

Student
  • 713 Views
  • 1 replies
  • 0 likes

Spotify charged me but it doesn't show on my Spotify receipts

Hi I'm an user from Mexico, and I have the Student Discount, on the 22th of April 2018 Spotify Charged me on my card for my premium subscription but it doesn't appear on my Spotify receipts and on the Spotify Webpage appears a message that my payment...

Newbie

Hi I'm an user from Mexico, and I have the Student Discount, on the 22th of April 2018 Spotify Charged me on my card for my premium subscription but it doesn't appear on my Spotify receipts and on th...

Luke

Community Legend

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Solved!! Renovação do Spotify para Universitários

Bom dia, Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta: "Spotify Premium para UniversitáriosSeu plano passará ao Spotify Premium no dia 08/05/18 e serão cobrados R$ 16,90." Não há op...

Casual Listener

Bom dia,   Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta:   "Spotify Premium para Universitários Seu plano passará a...

sabrinamauriz

Newbie

18719 Views

4 replies

4 likes

  • 18719 Views
  • 4 replies
  • 4 likes

Premium a Premium Universitarios

Desde hace ya una semana estoy tratando de cambiar mi cuenta Premium de $99.00 a la cuenta Premium Universitarios $49.00. Los datos de mi tarjeta ya están ingresado, sin embargo al querer hacer este cambio Spotify me vuelve a pedir mis datos de tarje...

Newbie

Desde hace ya una semana estoy tratando de cambiar mi cuenta Premium de $99.00 a la cuenta Premium Universitarios $49.00. Los datos de mi tarjeta ya están ingresado, sin embargo al querer hacer este ...

CesarPonce

Newbie

556 Views

2 replies

1 likes

  • 556 Views
  • 2 replies
  • 1 likes

Problemas com plano de estudante

Boa tarde, Hoje ao tentar fazer o plano de estudante eu ainda nao possuia foto dos documentos necessarios para confirmar que sou estudante, quando consegui e entrei no spotify nao tinha mais a aba para enviar os arquivos, entao refiz todo o cadastro,...

Casual Listener

Boa tarde,   Hoje ao tentar fazer o plano de estudante eu ainda nao possuia foto dos documentos necessarios para confirmar que sou estudante, quando consegui e entrei no spotify nao tinha mais...

Bittencourt

Spotify Star

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes