Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9666 Views

6 replies

0 likes

Premium for Students
  • 9666 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15273 Views

10 replies

2 likes

Premium for Students
  • 15273 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24681 Views

11 replies

1 likes

Premium for Students
  • 24681 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169626 Views

110 replies

148 likes

Premium for Students
  • 169626 Views
  • 110 replies
  • 148 likes

Superuser Contribution Spotify and Hulu accounts are linked but still have to pay both individually?

So I signed up for Spotify Student Premium + Hulu limited commercials. I activated Hulu from Spotify, was asked to sign into my Hulu account, which I did, was told my accounts were already linked, but then it signed me in as if I did not just connect...

Newbie

So I signed up for Spotify Student Premium + Hulu limited commercials. I activated Hulu from Spotify, was asked to sign into my Hulu account, which I did, was told my accounts were already linked, bu...

SergioDavid

Roadie

1108 Views

1 replies

1 likes

  • 1108 Views
  • 1 replies
  • 1 likes

Superuser Contribution 12 months premium to student

Hello, I took advantage of the 99/12 month promotion last December. I recently became a student and want to switch over to the Hulu/student subscription. Will I be credited the difference of what I paid or will it go towards the new subscription? Tha...

Newbie

Hello,   I took advantage of the 99/12 month promotion last December. I recently became a student and want to switch over to the Hulu/student subscription. Will I be credited the difference of...

SergioDavid

Roadie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron el plan de estudiantes y no me aparecen el Spotify premium

Buenas tardes, tengo un problema, me cobraron el Spotify de universitarios pero no sé ne activa la cuenta premium.

Newbie

Buenas tardes, tengo un problema, me cobraron el Spotify de universitarios pero no sé ne activa la cuenta premium.

SergioDavid

Roadie

634 Views

4 replies

0 likes

  • 634 Views
  • 4 replies
  • 0 likes

Superuser Contribution Are the get pay me back ?

Hi. I am a student and i try to get student discount but some how i did not do it. I try 3 times and it is done now. But i look my credit cart and i see there is 2 more payment. My question is am i get back that 2 payment back ?

Visitor

Hi. I am a student and i try to get student discount but some how i did not do it. I try 3 times and it is done now. But i look my credit cart and i see there is 2 more payment. My question is am i g...

SergioDavid

Roadie

446 Views

1 replies

0 likes

Student Discount Turkey
  • 446 Views
  • 1 replies
  • 0 likes

Charged $5.99 for student discount even though it wasn't complete.

I'm a senior in hs so after filling out the payment form, I was going to complete the student verification but found out you have to be in university so I backed out and had to opt for the normal 11.99 a month. For some reason however my credit card ...

Newbie

I'm a senior in hs so after filling out the payment form, I was going to complete the student verification but found out you have to be in university so I backed out and had to opt for the normal 11....

Maxim

Spotify Star

622 Views

1 replies

0 likes

Student
  • 622 Views
  • 1 replies
  • 0 likes

Solved!! Paguei mas nao está liberado o meu plano universitário

Olá,Eu assinei o plano universitário coloquei meus dados e do cartão de crédito , consta no meu cartão que foi pago 8,50 do plano do Spotify, mas no aplicativo não consta nada foi como se eu nunca estivesse me cadastrado é pago Alguém pode me ajudar ...

Newbie

Olá, Eu assinei o plano universitário coloquei meus dados e do cartão de crédito , consta no meu cartão que foi pago 8,50 do plano do Spotify, mas no aplicativo não consta nada foi como se eu nunca ...

Bittencourt

Spotify Star

1028 Views

1 replies

0 likes

  • 1028 Views
  • 1 replies
  • 0 likes

Studenten-Account funktioniert nicht

Hallo,Ich habe bereits hunderte Male gefühlt mit Spotify im Kontakt gestandenFolgendes: ich habe mir letztes Jahr den Studenrabatt einrichten lassen.Da meine Emailadresse bei meinem Uni-Account weder externe Mails von dritten annimmt, noch an dritte ...

Newbie

Hallo, Ich habe bereits hunderte Male gefühlt mit Spotify im Kontakt gestanden Folgendes: ich habe mir letztes Jahr den Studenrabatt einrichten lassen. Da meine Emailadresse bei meinem Uni-Account...

Malikowski

Casual Listener

2177 Views

2 replies

0 likes

  • 2177 Views
  • 2 replies
  • 0 likes

Student Discount Trouble

Hello I currently have Premium and am trying to switch onto the student discount, but when I try this message pops up: Your student credentials are already associated with another Spotify account.I have already checked all my other emails but I do no...

Newbie

Hello I currently have Premium and am trying to switch onto the student discount, but when I try this message pops up:  Your student credentials are already associated with another Spotify acc...

user-removed

Not applicable

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

I was charged, but I am still not given my Premium.

Good day everyone. I've been charged for my Student Premium, I have uploaded the necessary information and been waiting. But it failed to be delivered to me and I'm starting to get worried. I'd like to recieve some help about it please.

Newbie

Good day everyone. I've been charged for my Student Premium, I have uploaded the necessary information and been waiting. But it failed to be delivered to me and I'm starting to get worried. I'd like ...

kejt_

Community Legend

399 Views

1 replies

0 likes

Student
  • 399 Views
  • 1 replies
  • 0 likes

Problema al pagar Spotify

Hola, disculpen hoy intente registrarme a premium como universitario y pues envie mi carga horaria y todo, al final me salio que me enviarian un correo pero tardaron mucho y volvi a hacer todo el procedimiento de universitario. y ahora tengo los 2 ca...

Newbie

Hola, disculpen hoy intente registrarme a premium como universitario y pues envie mi carga horaria y todo, al final me salio que me enviarian un correo pero tardaron mucho y volvi a hacer todo el pro...

MattSuda

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error con la suscripción de estudiante

El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion. Que es lo que procede? Agradeceria su respuesta lo antes p...

Regular

El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion.  ...

Lizethjuarezr

Casual Listener

3148 Views

4 replies

0 likes

  • 3148 Views
  • 4 replies
  • 0 likes

When will israel be listed in the country section in the "University Addition Request" form?

Hello, Spotify support team and community!As an Israeli student who enjoys Spotify, I'd like to know when the student discount will be allowed here. As it seems Israel is not listed in the list of countries in the "University Addition Request" form. ...

Newbie

Hello, Spotify support team and community! As an Israeli student who enjoys Spotify, I'd like to know when the student discount will be allowed here. As it seems Israel is not listed in the lis...

Keanu_C

Community Legend

700 Views

1 replies

0 likes

Student
Student Discount International
Student Discount Israel
  • 700 Views
  • 1 replies
  • 0 likes

I want my money back

I was bought a premium for the student today, but after I confirmed the transaction, I left the page without going through the account and returned. When I tried to get a premium for the student again, I noticed that the money was withdrawn from my c...

Newbie

I was bought a premium for the student today, but after I confirmed the transaction, I left the page without going through the account and returned. When I tried to get a premium for the student agai...

user-removed

Not applicable

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Charged £9.99 for student premium

I’ve been subscribed to premium as a student for quite a while and always been charged the correct £4.99 a month but for some reason I’ve been charged £9.99 for this month. There’s no reason this should have happened and I’m not happy that I’m losing...

Newbie

I’ve been subscribed to premium as a student for quite a while and always been charged the correct £4.99 a month but for some reason I’ve been charged £9.99 for this month. There’s no reason this sho...

Maxim

Spotify Star

712 Views

1 replies

0 likes

Student
  • 712 Views
  • 1 replies
  • 0 likes

Spotify charged me but it doesn't show on my Spotify receipts

Hi I'm an user from Mexico, and I have the Student Discount, on the 22th of April 2018 Spotify Charged me on my card for my premium subscription but it doesn't appear on my Spotify receipts and on the Spotify Webpage appears a message that my payment...

Newbie

Hi I'm an user from Mexico, and I have the Student Discount, on the 22th of April 2018 Spotify Charged me on my card for my premium subscription but it doesn't appear on my Spotify receipts and on th...

Luke

Community Legend

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Solved!! Renovação do Spotify para Universitários

Bom dia, Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta: "Spotify Premium para UniversitáriosSeu plano passará ao Spotify Premium no dia 08/05/18 e serão cobrados R$ 16,90." Não há op...

Casual Listener

Bom dia,   Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta:   "Spotify Premium para Universitários Seu plano passará a...

sabrinamauriz

Newbie

18711 Views

4 replies

4 likes

  • 18711 Views
  • 4 replies
  • 4 likes

Premium a Premium Universitarios

Desde hace ya una semana estoy tratando de cambiar mi cuenta Premium de $99.00 a la cuenta Premium Universitarios $49.00. Los datos de mi tarjeta ya están ingresado, sin embargo al querer hacer este cambio Spotify me vuelve a pedir mis datos de tarje...

Newbie

Desde hace ya una semana estoy tratando de cambiar mi cuenta Premium de $99.00 a la cuenta Premium Universitarios $49.00. Los datos de mi tarjeta ya están ingresado, sin embargo al querer hacer este ...

CesarPonce

Newbie

547 Views

2 replies

1 likes

  • 547 Views
  • 2 replies
  • 1 likes

Problemas com plano de estudante

Boa tarde, Hoje ao tentar fazer o plano de estudante eu ainda nao possuia foto dos documentos necessarios para confirmar que sou estudante, quando consegui e entrei no spotify nao tinha mais a aba para enviar os arquivos, entao refiz todo o cadastro,...

Casual Listener

Boa tarde,   Hoje ao tentar fazer o plano de estudante eu ainda nao possuia foto dos documentos necessarios para confirmar que sou estudante, quando consegui e entrei no spotify nao tinha mais...

Bittencourt

Spotify Star

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

Need money back

I was checking out plans and stumbled on the student plan and put in my credit card to see if you actually had to be a student and then you charged me even though I didn't finish the whole thing need my money back for something that shouldn't have be...

Casual Listener

I was checking out plans and stumbled on the student plan and put in my credit card to see if you actually had to be a student and then you charged me even though I didn't finish the whole thing need...

Maxim

Spotify Star

784 Views

1 replies

0 likes

Other
  • 784 Views
  • 1 replies
  • 0 likes

How can I get the money back?

Hello. I am high school student. I am not a member of this and the money is gone. How can I get the money back?

Visitor

Hello. I am high school student. I am not a member of this and the money is gone. How can I get the money back?

Kyleriemer

Casual Listener

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes