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Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
9055 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
13817 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23546 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167396 Views
110 replies
148 likes
Hello I currently have Premium and am trying to switch onto the student discount, but when I try this message pops up: Your student credentials are already associated with another Spotify account.I have already checked all my other emails but I do no...
Hello I currently have Premium and am trying to switch onto the student discount, but when I try this message pops up: Your student credentials are already associated with another Spotify acc...
Not applicable
372 Views
1 replies
0 likes
Good day everyone. I've been charged for my Student Premium, I have uploaded the necessary information and been waiting. But it failed to be delivered to me and I'm starting to get worried. I'd like to recieve some help about it please.
Good day everyone. I've been charged for my Student Premium, I have uploaded the necessary information and been waiting. But it failed to be delivered to me and I'm starting to get worried. I'd like ...
Community Legend
399 Views
1 replies
0 likes
Hola, disculpen hoy intente registrarme a premium como universitario y pues envie mi carga horaria y todo, al final me salio que me enviarian un correo pero tardaron mucho y volvi a hacer todo el procedimiento de universitario. y ahora tengo los 2 ca...
Hola, disculpen hoy intente registrarme a premium como universitario y pues envie mi carga horaria y todo, al final me salio que me enviarian un correo pero tardaron mucho y volvi a hacer todo el pro...
Spotify Star
455 Views
1 replies
0 likes
El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion. Que es lo que procede? Agradeceria su respuesta lo antes p...
El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion. ...
Casual Listener
3141 Views
4 replies
0 likes
Hello, Spotify support team and community!As an Israeli student who enjoys Spotify, I'd like to know when the student discount will be allowed here. As it seems Israel is not listed in the list of countries in the "University Addition Request" form. ...
Hello, Spotify support team and community! As an Israeli student who enjoys Spotify, I'd like to know when the student discount will be allowed here. As it seems Israel is not listed in the lis...
Community Legend
686 Views
1 replies
0 likes
I was bought a premium for the student today, but after I confirmed the transaction, I left the page without going through the account and returned. When I tried to get a premium for the student again, I noticed that the money was withdrawn from my c...
I was bought a premium for the student today, but after I confirmed the transaction, I left the page without going through the account and returned. When I tried to get a premium for the student agai...
Not applicable
455 Views
1 replies
0 likes
I’ve been subscribed to premium as a student for quite a while and always been charged the correct £4.99 a month but for some reason I’ve been charged £9.99 for this month. There’s no reason this should have happened and I’m not happy that I’m losing...
I’ve been subscribed to premium as a student for quite a while and always been charged the correct £4.99 a month but for some reason I’ve been charged £9.99 for this month. There’s no reason this sho...
Spotify Star
707 Views
1 replies
0 likes
Hi I'm an user from Mexico, and I have the Student Discount, on the 22th of April 2018 Spotify Charged me on my card for my premium subscription but it doesn't appear on my Spotify receipts and on the Spotify Webpage appears a message that my payment...
Hi I'm an user from Mexico, and I have the Student Discount, on the 22th of April 2018 Spotify Charged me on my card for my premium subscription but it doesn't appear on my Spotify receipts and on th...
Community Legend
979 Views
1 replies
0 likes
Bom dia, Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta: "Spotify Premium para UniversitáriosSeu plano passará ao Spotify Premium no dia 08/05/18 e serão cobrados R$ 16,90." Não há op...
Bom dia, Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta: "Spotify Premium para Universitários Seu plano passará a...
Newbie
18669 Views
4 replies
4 likes
Desde hace ya una semana estoy tratando de cambiar mi cuenta Premium de $99.00 a la cuenta Premium Universitarios $49.00. Los datos de mi tarjeta ya están ingresado, sin embargo al querer hacer este cambio Spotify me vuelve a pedir mis datos de tarje...
Desde hace ya una semana estoy tratando de cambiar mi cuenta Premium de $99.00 a la cuenta Premium Universitarios $49.00. Los datos de mi tarjeta ya están ingresado, sin embargo al querer hacer este ...
Newbie
543 Views
2 replies
1 likes
Boa tarde, Hoje ao tentar fazer o plano de estudante eu ainda nao possuia foto dos documentos necessarios para confirmar que sou estudante, quando consegui e entrei no spotify nao tinha mais a aba para enviar os arquivos, entao refiz todo o cadastro,...
Boa tarde, Hoje ao tentar fazer o plano de estudante eu ainda nao possuia foto dos documentos necessarios para confirmar que sou estudante, quando consegui e entrei no spotify nao tinha mais...
Spotify Star
688 Views
3 replies
0 likes
I was checking out plans and stumbled on the student plan and put in my credit card to see if you actually had to be a student and then you charged me even though I didn't finish the whole thing need my money back for something that shouldn't have be...
I was checking out plans and stumbled on the student plan and put in my credit card to see if you actually had to be a student and then you charged me even though I didn't finish the whole thing need...
Spotify Star
780 Views
1 replies
0 likes
Hello. I am high school student. I am not a member of this and the money is gone. How can I get the money back?
Hello. I am high school student. I am not a member of this and the money is gone. How can I get the money back?
Casual Listener
419 Views
1 replies
0 likes
Fiz o pedido do plano e enviei o documento exigido pelo Spotify há duas horas mas até o momento não entrou e nem recebi email/telefonema algum falando sobre. Gostaria de trocar pelo plano de 16,90 mas estou com medo de dar problemas (colisão das duas...
Fiz o pedido do plano e enviei o documento exigido pelo Spotify há duas horas mas até o momento não entrou e nem recebi email/telefonema algum falando sobre. Gostaria de trocar pelo plano de 16,90 ma...
Spotify Star
2274 Views
3 replies
0 likes
I send my university information to Spotify and I didn´t know that they were going to send me a confirmation email, so I didn´t check my email for a long time. Just a few days ago, I saw that i saw a old Spotify email saying that i had had to confirm...
I send my university information to Spotify and I didn´t know that they were going to send me a confirmation email, so I didn´t check my email for a long time. Just a few days ago, I saw that i ...
Community Legend
458 Views
1 replies
0 likes
I have been withdrawn from my bank card for student discount premium membership and have received an e-mail confirming that I am a student. But I'm still not a premium, even though I did what I suggested, there was no change.
I have been withdrawn from my bank card for student discount premium membership and have received an e-mail confirming that I am a student. But I'm still not a premium, even though I did what I sugge...
Community Legend
489 Views
1 replies
0 likes
I didn't know that the student discount was for the University, and I went on the University election screen, and I paid for spotify and premium, and there was no money at the entrance, and my membership did not come.
I didn't know that the student discount was for the University, and I went on the University election screen, and I paid for spotify and premium, and there was no money at the entrance, and my member...
Newbie
713 Views
2 replies
0 likes
I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY UNIVERITY WASN'T INCLUDED FOR THE DISCOUNT AND EXIT...
I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY ...
Roadie
640 Views
2 replies
0 likes
Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Your plan will change to Spotify Premium on 27/04/2018 ...
Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Y...
Roadie
546 Views
1 replies
0 likes
I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription and proceed to the normal one (129/month) ... but up...
I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription a...
Roadie
410 Views
1 replies
0 likes
