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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9666 Views

6 replies

0 likes

Premium for Students
  • 9666 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15267 Views

10 replies

2 likes

Premium for Students
  • 15267 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24679 Views

11 replies

1 likes

Premium for Students
  • 24679 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169623 Views

110 replies

148 likes

Premium for Students
  • 169623 Views
  • 110 replies
  • 148 likes

Como saber se o plano estudantil foi aprovado?

Fiz o pedido do plano e enviei o documento exigido pelo Spotify há duas horas mas até o momento não entrou e nem recebi email/telefonema algum falando sobre. Gostaria de trocar pelo plano de 16,90 mas estou com medo de dar problemas (colisão das duas...

Newbie

Fiz o pedido do plano e enviei o documento exigido pelo Spotify há duas horas mas até o momento não entrou e nem recebi email/telefonema algum falando sobre. Gostaria de trocar pelo plano de 16,90 ma...

Bittencourt

Spotify Star

2276 Views

3 replies

0 likes

  • 2276 Views
  • 3 replies
  • 0 likes

student disccount

I send my university information to Spotify and I didn´t know that they were going to send me a confirmation email, so I didn´t check my email for a long time. Just a few days ago, I saw that i saw a old Spotify email saying that i had had to confirm...

Newbie

I send my university information to Spotify and I didn´t know that they were going to send me a confirmation email, so I didn´t check my email for a long time. Just a few days ago, I saw that i ...

imattolo

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

My money went but Premium didn't come. Help please.

I have been withdrawn from my bank card for student discount premium membership and have received an e-mail confirming that I am a student. But I'm still not a premium, even though I did what I suggested, there was no change.

Visitor

I have been withdrawn from my bank card for student discount premium membership and have received an e-mail confirming that I am a student. But I'm still not a premium, even though I did what I sugge...

Luke

Community Legend

494 Views

1 replies

0 likes

Premium
Student Discount Turkey
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student

I didn't know that the student discount was for the University, and I went on the University election screen, and I paid for spotify and premium, and there was no money at the entrance, and my membership did not come.

Newbie

I didn't know that the student discount was for the University, and I went on the University election screen, and I paid for spotify and premium, and there was no money at the entrance, and my member...

Cristianbritoo

Newbie

722 Views

2 replies

0 likes

student premium
  • 722 Views
  • 2 replies
  • 0 likes

Superuser Contribution PAYMENT STUDENT DISCOUNT

I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY UNIVERITY WASN'T INCLUDED FOR THE DISCOUNT AND EXIT...

Newbie

I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY ...

Alfredo

Roadie

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution students' discount

Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Your plan will change to Spotify Premium on 27/04/2018 ...

Newbie

Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Y...

Alfredo

Roadie

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium Discount

I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription and proceed to the normal one (129/month) ... but up...

Newbie

I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription a...

Alfredo

Roadie

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Mudança de plano

Eu possuía o plano premium estudante e aceitei o convite para o plano familiar (que quero ter), automaticamente não cairá mais no meu cartão o premium estudante?

Newbie

Eu possuía o plano premium estudante e aceitei o convite para o plano familiar (que quero ter), automaticamente não cairá mais no meu cartão o premium estudante? 

Bittencourt

Spotify Star

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution EXTRA Payment Problem with Student Account (TR)

İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student account, Spotify first asked for payment and then I couldn't u...

Casual Listener

İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student a...

zbkanal

Casual Listener

1464 Views

4 replies

0 likes

Payment
problem
Student
  • 1464 Views
  • 4 replies
  • 0 likes

Cant log into my student hulu account

I'v had my student hulu account for a couple months now and i wanted to change my password/log into the hulu from a different device and there was no way to do that. I'v had a diffrent hulu account in the past and when i log into that one it wont let...

Casual Listener

I'v had my student hulu account for a couple months now and i wanted to change my password/log into the hulu from a different device and there was no way to do that. I'v had a diffrent hulu acco...

kiwidogo

Casual Listener

646 Views

2 replies

0 likes

Student
  • 646 Views
  • 2 replies
  • 0 likes

Unable to confirm I am a student

I am trying to sign up for the Student Spotify/Hulu subscription however I am getting a message after putting in my card info, name and school (which is showing up as sugguested school) it gives me an error message saying " Unfortunately, we couldn't...

Casual Listener

I am trying to sign up for the Student Spotify/Hulu subscription however I am getting a message after putting in my card info, name and school (which is showing up as sugguested school) it gives me a...

brcooper

Casual Listener

945 Views

2 replies

0 likes

  • 945 Views
  • 2 replies
  • 0 likes

Pagamento indevido

Eu efetuei o pagamento do plano para universitários via cartão de crédito e não liberaram a conta . Ou sejam, eu paguei para usar a conta universitária e continuo com a conta Free.

Newbie

Eu efetuei o pagamento do plano para universitários via cartão de crédito e não liberaram a conta . Ou sejam, eu paguei para usar a conta universitária e continuo com a conta Free.

Bittencourt

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Paid for student premium but still listed as free

I signed into my account that I'm using my student email with and I tried to pay for student premium. It had me enter my information to validate I was a student but it said it couldnt verify me. I then received an email showing where it charged me an...

Casual Listener

I signed into my account that I'm using my student email with and I tried to pay for student premium. It had me enter my information to validate I was a student but it said it couldnt verify me. I th...

Christiansen1

Newbie

676 Views

5 replies

0 likes

  • 676 Views
  • 5 replies
  • 0 likes

Charged for Student Premium Deal but did not get the Premium status

I got charged for the student premium deal but did not receive the upgrade to premium. There was no recepit record or even an email sent to me, just the charge in my bank account. What do I do?

Casual Listener

I got charged for the student premium deal but did not receive the upgrade to premium. There was no recepit record or even an email sent to me, just the charge in my bank account. What do I do? 

Cemile2804

Newbie

641 Views

4 replies

0 likes

  • 641 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problem in acquiring student discount

I recently saw the new offer of spotify and I wanted to try it since money is not just picked up in the streets and I wanted to utilize my student privileges. So I went on and filled up the necessary things and uploaded documents supporting that I am...

Casual Listener

I recently saw the new offer of spotify and I wanted to try it since money is not just picked up in the streets and I wanted to utilize my student privileges. So I went on and filled up the necessary...

colynchristian

Newbie

2916 Views

11 replies

0 likes

  • 2916 Views
  • 11 replies
  • 0 likes

N

Me cobraron la suscripción de universitarios y no tengo el servicio de spotify premiun

Newbie

Me cobraron la suscripción de universitarios y no tengo el servicio de spotify premiun 

LeoRager

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Transferir conta Premium para conta de estudante

Fui reassinar o Spotify estudantil mas não me antwnte ao fato de que estava assinando o Premium. Gostaria de saber se ha como eu mudar para a conta estudantil sem ter que pagar R$16(Premium) + 8,50(Estudante).

Casual Listener

Fui reassinar o Spotify estudantil mas não me antwnte ao fato de que estava assinando o Premium. Gostaria de saber se ha como eu mudar para a conta estudantil sem ter que pagar R$16(Premium) + 8,50(E...

Bittencourt

Spotify Star

1715 Views

3 replies

0 likes

  • 1715 Views
  • 3 replies
  • 0 likes

student discount in singapore

hello, i have applied for a student discount and sent my credentials and prove but have yet to get a reply or a discount on my subscription. can you help me look into this

Newbie

hello, i have applied for a student discount and sent my credentials and prove but have yet to get a reply or a discount on my subscription. can you help me look into this

linushg111

Newbie

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes

I cannot extend my Student Discount

When I entered my card details and go to the next page that supposed to redirect me to the SheerID page, nothing happens. It does not lead me to the SheerID and the button does not work. Can someone solve this problem? Thanks. UPDATE:I have got an e-...

Casual Listener

When I entered my card details and go to the next page that supposed to redirect me to the SheerID page, nothing happens. It does not lead me to the SheerID and the button does not work. Can someone ...

Nico

Community Legend

536 Views

3 replies

0 likes

Student
  • 536 Views
  • 3 replies
  • 0 likes

problema attivazione profilo studente

Ciao, ho un problema per estendere di un anno l'abbonamento studente. Dopo aver inserito i dati della carta di credito, il tasto continua per farmi identificare da SheerId sembra disabilitato, è successo a qualcun altro una cosa del genere?

Newbie

Ciao, ho un problema per estendere di un anno l'abbonamento studente. Dopo aver inserito i dati della carta di credito, il tasto continua per farmi identificare da SheerId sembra disabilitato, è succ...

zerbinodas

Newbie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes