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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10403 Views

6 replies

1 likes

Premium for Students
  • 10403 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16720 Views

10 replies

2 likes

Premium for Students
  • 16720 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25902 Views

11 replies

1 likes

Premium for Students
  • 25902 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171829 Views

110 replies

148 likes

Premium for Students
  • 171829 Views
  • 110 replies
  • 148 likes

Need money back

I was checking out plans and stumbled on the student plan and put in my credit card to see if you actually had to be a student and then you charged me even though I didn't finish the whole thing need my money back for something that shouldn't have be...

Casual Listener

I was checking out plans and stumbled on the student plan and put in my credit card to see if you actually had to be a student and then you charged me even though I didn't finish the whole thing need...

Maxim

Spotify Star

791 Views

1 replies

0 likes

Other
  • 791 Views
  • 1 replies
  • 0 likes

How can I get the money back?

Hello. I am high school student. I am not a member of this and the money is gone. How can I get the money back?

Visitor

Hello. I am high school student. I am not a member of this and the money is gone. How can I get the money back?

Kyleriemer

Casual Listener

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Como saber se o plano estudantil foi aprovado?

Fiz o pedido do plano e enviei o documento exigido pelo Spotify há duas horas mas até o momento não entrou e nem recebi email/telefonema algum falando sobre. Gostaria de trocar pelo plano de 16,90 mas estou com medo de dar problemas (colisão das duas...

Newbie

Fiz o pedido do plano e enviei o documento exigido pelo Spotify há duas horas mas até o momento não entrou e nem recebi email/telefonema algum falando sobre. Gostaria de trocar pelo plano de 16,90 ma...

Bittencourt

Spotify Star

2287 Views

3 replies

0 likes

  • 2287 Views
  • 3 replies
  • 0 likes

student disccount

I send my university information to Spotify and I didn´t know that they were going to send me a confirmation email, so I didn´t check my email for a long time. Just a few days ago, I saw that i saw a old Spotify email saying that i had had to confirm...

Newbie

I send my university information to Spotify and I didn´t know that they were going to send me a confirmation email, so I didn´t check my email for a long time. Just a few days ago, I saw that i ...

imattolo

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

My money went but Premium didn't come. Help please.

I have been withdrawn from my bank card for student discount premium membership and have received an e-mail confirming that I am a student. But I'm still not a premium, even though I did what I suggested, there was no change.

Visitor

I have been withdrawn from my bank card for student discount premium membership and have received an e-mail confirming that I am a student. But I'm still not a premium, even though I did what I sugge...

Luke

Community Legend

498 Views

1 replies

0 likes

Premium
Student Discount Turkey
  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student

I didn't know that the student discount was for the University, and I went on the University election screen, and I paid for spotify and premium, and there was no money at the entrance, and my membership did not come.

Newbie

I didn't know that the student discount was for the University, and I went on the University election screen, and I paid for spotify and premium, and there was no money at the entrance, and my member...

Cristianbritoo

Newbie

730 Views

2 replies

0 likes

student premium
  • 730 Views
  • 2 replies
  • 0 likes

Superuser Contribution PAYMENT STUDENT DISCOUNT

I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY UNIVERITY WASN'T INCLUDED FOR THE DISCOUNT AND EXIT...

Newbie

I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY ...

Alfredo

Roadie

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution students' discount

Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Your plan will change to Spotify Premium on 27/04/2018 ...

Newbie

Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Y...

Alfredo

Roadie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium Discount

I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription and proceed to the normal one (129/month) ... but up...

Newbie

I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription a...

Alfredo

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Mudança de plano

Eu possuía o plano premium estudante e aceitei o convite para o plano familiar (que quero ter), automaticamente não cairá mais no meu cartão o premium estudante?

Newbie

Eu possuía o plano premium estudante e aceitei o convite para o plano familiar (que quero ter), automaticamente não cairá mais no meu cartão o premium estudante? 

Bittencourt

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution EXTRA Payment Problem with Student Account (TR)

İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student account, Spotify first asked for payment and then I couldn't u...

Casual Listener

İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student a...

zbkanal

Casual Listener

1472 Views

4 replies

0 likes

Payment
problem
Student
  • 1472 Views
  • 4 replies
  • 0 likes

Cant log into my student hulu account

I'v had my student hulu account for a couple months now and i wanted to change my password/log into the hulu from a different device and there was no way to do that. I'v had a diffrent hulu account in the past and when i log into that one it wont let...

Casual Listener

I'v had my student hulu account for a couple months now and i wanted to change my password/log into the hulu from a different device and there was no way to do that. I'v had a diffrent hulu acco...

kiwidogo

Casual Listener

651 Views

2 replies

0 likes

Student
  • 651 Views
  • 2 replies
  • 0 likes

Unable to confirm I am a student

I am trying to sign up for the Student Spotify/Hulu subscription however I am getting a message after putting in my card info, name and school (which is showing up as sugguested school) it gives me an error message saying " Unfortunately, we couldn't...

Casual Listener

I am trying to sign up for the Student Spotify/Hulu subscription however I am getting a message after putting in my card info, name and school (which is showing up as sugguested school) it gives me a...

brcooper

Casual Listener

947 Views

2 replies

0 likes

  • 947 Views
  • 2 replies
  • 0 likes

Pagamento indevido

Eu efetuei o pagamento do plano para universitários via cartão de crédito e não liberaram a conta . Ou sejam, eu paguei para usar a conta universitária e continuo com a conta Free.

Newbie

Eu efetuei o pagamento do plano para universitários via cartão de crédito e não liberaram a conta . Ou sejam, eu paguei para usar a conta universitária e continuo com a conta Free.

Bittencourt

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Paid for student premium but still listed as free

I signed into my account that I'm using my student email with and I tried to pay for student premium. It had me enter my information to validate I was a student but it said it couldnt verify me. I then received an email showing where it charged me an...

Casual Listener

I signed into my account that I'm using my student email with and I tried to pay for student premium. It had me enter my information to validate I was a student but it said it couldnt verify me. I th...

Christiansen1

Newbie

683 Views

5 replies

0 likes

  • 683 Views
  • 5 replies
  • 0 likes

Charged for Student Premium Deal but did not get the Premium status

I got charged for the student premium deal but did not receive the upgrade to premium. There was no recepit record or even an email sent to me, just the charge in my bank account. What do I do?

Casual Listener

I got charged for the student premium deal but did not receive the upgrade to premium. There was no recepit record or even an email sent to me, just the charge in my bank account. What do I do? 

Cemile2804

Newbie

654 Views

4 replies

0 likes

  • 654 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problem in acquiring student discount

I recently saw the new offer of spotify and I wanted to try it since money is not just picked up in the streets and I wanted to utilize my student privileges. So I went on and filled up the necessary things and uploaded documents supporting that I am...

Casual Listener

I recently saw the new offer of spotify and I wanted to try it since money is not just picked up in the streets and I wanted to utilize my student privileges. So I went on and filled up the necessary...

colynchristian

Newbie

2931 Views

11 replies

0 likes

  • 2931 Views
  • 11 replies
  • 0 likes

N

Me cobraron la suscripción de universitarios y no tengo el servicio de spotify premiun

Newbie

Me cobraron la suscripción de universitarios y no tengo el servicio de spotify premiun 

LeoRager

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!! Transferir conta Premium para conta de estudante

Fui reassinar o Spotify estudantil mas não me antwnte ao fato de que estava assinando o Premium. Gostaria de saber se ha como eu mudar para a conta estudantil sem ter que pagar R$16(Premium) + 8,50(Estudante).

Casual Listener

Fui reassinar o Spotify estudantil mas não me antwnte ao fato de que estava assinando o Premium. Gostaria de saber se ha como eu mudar para a conta estudantil sem ter que pagar R$16(Premium) + 8,50(E...

Bittencourt

Spotify Star

1727 Views

3 replies

0 likes

  • 1727 Views
  • 3 replies
  • 0 likes

student discount in singapore

hello, i have applied for a student discount and sent my credentials and prove but have yet to get a reply or a discount on my subscription. can you help me look into this

Newbie

hello, i have applied for a student discount and sent my credentials and prove but have yet to get a reply or a discount on my subscription. can you help me look into this

linushg111

Newbie

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes