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Please see below the most popular frequently asked questions.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 22373 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 22373 Views
  • 17 replies
  • 0 likes

Double charged

While signing up for my student hulu spotify combined account my phone died as I was inputting my credit card info. When it rebooted I had to restart the process, then immediately saw two consecutive charges for $4.99 to my card.. How can this be fix...

  • Newbie
  • While signing up for my student hulu spotify combined account my phone died as I was inputting my credit card info. When it rebooted I had to restart the process, then immediately saw two consecutive...
  • Luke
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Help!

how much time does it take to get the email that verifies that i am indeed a college student?

  • Newbie
  • how much time does it take to get the email that verifies that i am indeed a college student? 
  • Luke
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I sent my information two days ago but I haven't received the student verification. I'm a student at Universidad Nacional Autonoma de Mexico, second semester. I'd really like what amount of time does it usually takes to get verified.

  • Newbie
  • I sent my information two days ago but I haven't received the student verification. I'm a student at Universidad Nacional Autonoma de Mexico, second semester.   I'd really like what amount of ...
  • alevalota
  • Casual Listener
  • 519 Views
  • 3 replies
  • 1 likes
  • 519 Views
  • 3 replies
  • 1 likes

descuento para estudiantes

Hola, metí todos los pasos para obtener el descuento para estudiantes. Sheer ID me aprobó la verificación y sale un link para completar el registro. Pero este link sale un error 404: "Esta página ya no existe.No hemos podido localizar la página que b...

  • Newbie
  • Hola, metí todos los pasos para obtener el descuento para estudiantes. Sheer ID me aprobó la verificación y sale un link para completar el registro. Pero este link sale un error 404: "Esta página ya ...
  • d4nd3l
  • Newbie
  • 647 Views
  • 3 replies
  • 2 likes
  • 647 Views
  • 3 replies
  • 2 likes

No issue date

I am trying to get spotify for students, but it isn't verifying that I go to the University of South Alabama and I don't have an issue date on my student id card.

  • Newbie
  • I am trying to get spotify for students, but it isn't verifying that I go to the University of South Alabama and I don't have an issue date on my student id card.
  • Maxim
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Student Discount

Hi, I'd like to know if the student discount is also valid for master's students. Thank you

  • Newbie
  • Hi, I'd like to know if the student discount is also valid for master's students. Thank you
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • Student
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Payed for student premium but I can't still use it

Hi, i payed for student premium today and I saw that thr money from my bank has been transferred but my account still says Spotify free and not premium, I can't use premium yet. Does it take a while until I can start using it ? Kind regards,balla

  • Casual Listener
  • Hi,  i payed for student premium today and I saw that thr money from my bank has been transferred but my account still says Spotify free and not premium, I can't use premium yet. Does it take a...
  • Luke
  • Spotify Star
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes

I've been Overcharged

As a student I used to pay only the student fee of £5.00 but I noticed that for over 6 months i've been charged for a stadard price of £10.00. I am trying to contact someone to solve this issue.

  • Newbie
  • As a student I used to pay only the student fee of £5.00 but I noticed that for over 6 months i've been charged for a stadard price of £10.00.     I am trying to contact someone to s...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Payment

Hello,I have by accident brought both the “student premium “ and the normal premium. Will I get my money back from the student premium

  • Newbie
  • Hello, I have by accident brought both the “student premium “ and the normal premium. Will I get my money back from the student premium 
  • Maxim
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 279 Views
  • 1 replies
  • 0 likes

Rueckerstattung aufgrund von Studentenstatus

Hallo zusammen Ich habe drei Monate lang Spotify Premium zum Testen genutzt und habe danach die regulaeren 9,99€ gezahlt. Allerdings bin ich Student und habe mich erst jetzt fuer den Studententarif angemeldet. Gibt es eine Moeglichkeit, dass ich ruec...

  • Newbie
  • Hallo zusammen 🙂 Ich habe drei Monate lang Spotify Premium zum Testen genutzt und habe danach die regulaeren 9,99€ gezahlt. Allerdings bin ich Student und habe mich erst jetzt fuer den Studententar...
  • Maxim
  • Spotify Star
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

Unfairness!!!

Why tf do Teens and yng adults (which are many on Spotify) have to pay twice much money compared to students? Although they have less money than students have??? Senseless! I want High School students discount!

  • Newbie
  • Why tf do Teens and yng adults (which are many on Spotify) have to pay twice much money compared to students? Although they have less money than students have??? Senseless! I want High School students...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Charged while verifying

Hello. So, while trying to verify if my university is eligible for the student discount I was charged without know it. Currently the payment is "in process" and I don't have any subscriptions or credit card info on my account. The verification proces...

  • Music Fan
  • Hello. So, while trying to verify if my university is eligible for the student discount I was charged without know it.    Currently the payment is "in process" and I don't have any subscr...
  • Maxim
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Student
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! Student account question

Hello, Does students from Israel can get the student account discount?Thxx

  • Newbie
  • Hello,  Does students from Israel can get the student account discount? Thxx
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Solved!! Transfering student discount to another account

So basically I made a mistake and bought a student discount for an account that I never use (and can't delete; I forgot I still had it). Is it possible to transfer that discount to my main Facebook account? I also tried cancelling the discount on the...

  • Casual Listener
  • So basically I made a mistake and bought a student discount for an account that I never use (and can't delete; I forgot I still had it). Is it possible to transfer that discount to my main Facebook a...
  • Maxim
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • Student
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount UK not working.

Hoping someone can help. Trying to sort oft student membership via unidays and just keeping getting the following error Discount not availableAlternatively you may wish to visit myunidays.com where you’ll be able to access all of our current discount...

  • Casual Listener
  • Hoping someone can help.    Trying to sort oft student membership via unidays and just keeping getting the following error    Discount not available Alternatively you may wis...
  • F1240
  • Casual Listener
  • 1349 Views
  • 2 replies
  • 0 likes
  • 1349 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium Verification

My premium discount of getting 3 months for 99 cents recently expired and want to get spotify student because i curently attend University. When I enter my student credentials it says "Your student credentials are already associated with another Spot...

  • Casual Listener
  •  My premium discount of getting 3 months for 99 cents recently expired and want to get spotify student because i curently attend University. When I enter my student credentials it says "Your stu...
  • Alfredo
  • Roadie
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Hello there, Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i can't use it? Please let me know about it. By the way, i co...

  • Casual Listener
  • Hello there,   Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i...
  • Alfredo
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • Student
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution My bank account was debited but I didn't finished the registration.

Hello, I wanted to take an Spotify Premium Student account, I registered my credit card, but when I wanted to register my school, she wasn't on the list. So I canceled the registration. I made it 2 times to be sure that my school isn't on the list. T...

  • Newbie
  • Hello, I wanted to take an Spotify Premium Student account, I registered my credit card, but when I wanted to register my school, she wasn't on the list. So I canceled the registration. I made it 2 t...
  • Alfredo
  • Roadie
  • 340 Views
  • 1 replies
  • 0 likes
  • Family student
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student dicount charged and not working

Hello, when i was verificating my student card my wifi conection lost and i couldnt reload the page, so then i reconected it and tried again, and it took me start page, also i got charged for 3,49eur. How can i get my money back? Thanks...

  • Newbie
  • Hello, when i was verificating my student card my wifi conection lost and i couldnt reload the page, so then i reconected it and tried again, and it took me start page, also i got charged for 3,49eur...
  • Alfredo
  • Roadie
  • 257 Views
  • 1 replies
  • 0 likes
  • Student
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Apple Watch

Hello, I'm a French user, please forgive my English.I'm using spotify with a student discount since December 2017, everything was all right until this month. My account was automatically switch to spotify family (3 times more expensive) at March the ...

  • Newbie
  • Hello,   I'm a French user, please forgive my English. I'm using spotify with a student discount since December 2017, everything was all right until this month. My account was automatically s...
  • Alfredo
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes