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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I had a family account and changed to standalone premium. Then my daughter wanted access again so I've changed it back to family again. Since doing so my daughter can't sign up again as it's saying her email address is already linked to an account (m...
PlanPremium Family CountryUSA My Question or IssueHi,Would there be an issue with plan/service if a family member has a six week internship away from home? There is no change in permanent address, not even signing a lease (corporate housing). Thanks ...
Spotify premium family Device - iPhone 13(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS Music either keeps restarting the song or will skip every 10 seconds
PlanFamily PlanCountryCanadaMy Question or IssueI have had Spotify Premium on the Family Plan for about 4 months now. Every month, I keep getting an e-mail saying that my plan is ending, and I have to restart it and send the invites out to my family ...
I need to wipe an email off of the family account to re-apply
PlanPremium Family CountryFrance Device(iPhone 11) Operating System(iOS 15.5) My Question or IssueI have send both my wife and daughter a family invitation. My wife has successfully managed to enter the family account, but no matter how hard we try w...
please see the attached error when she tries to accept the invite
PlanPremium for FamilyCountryLithuaniaQuestion or Issue My wife's Spotify account (which uses Facebook login) has apparently been hacked. She started seeing that her account is playin on another computer (all default Windows 10 PC hostnames, somethin...
Hello, My brother have currently moved to Poland for my studies, and would like to join a Family Plan but I live in Ukraine. When he enter the invite code, he get this message: "We couldn't add you to the Family plan as your account needs to be based...
I paid for the family plan, but its making my other users still have ads. Can you guys fix that please?
Hi, I am currently a member in a Spotify Family Plan and I would like to switch to a single student plan so that I have my own account that I can pay for with my bank account. Is that possible? Thanks in advance
PlanFamily PremiumCountryPakistan Device(Android, Oppo F7)Operating System(Windows 10) My Question or IssueI switched to family plan and can't seem to see any podcasts. Are podcasts not enabled on family plans?
Spotify claims they have issues with the invites in the family plan and ask to be patient while they resolve this issue......yet is the second month I get charged $15.99 and I'm wondering. Why not put the family plan charge on hold until the issue ge...
Hi All,My daughter has a problem listening to her Spotify account when the wife uses her Spotify. She'll be listening to her music in the house and outside using either her Iphone or her WiFi speaker. When the wife uses her account on a Sonos or Amaz...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
We have a family premium account and I've been recently trying to add my youngest daughter, as we still have 2 available accounts in our plan. The issue however, is that whenever we try we get a message saying that we're trying to do so from a differ...
Spotify family not permitting invites to be sent from webpage.PlanFamilyCountryUKDeviceHP Laptop running windows 10 My Question or IssueSpotify family not permitting invites to be sent from webpage. I can navigate to the webpage and the 'add members ...
PlanPremiumCountryIndiaDeviceSamsung Galaxy S21 FEOperating SystemAndroid 12My Question or IssueI had a prepaid Individual plan of 12 months, and got a 6 months duo plan on top of that. The purchase process took place successfully and I even have a r...
Hi, I have a Family Plan, and prepaid for the year.Now, I saw there's the option to subscribe so I don't have to set up the family group again next year. Tried to subscribe the family plan, but the only option offered is to pay again for the plan, fo...
PlanFree/PremiumCountryUK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I've a family plan and moved house, and I want my new partner who I now live with to ha...