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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75519 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140472 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80985 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270870 Views
159 replies
13 likes
En mi tarjeta de débito se me hicieron dos cargos de $9.00 cada uno, dando un cargo total de $18.00 a nombre de Spotify, hubiera entendido el primer cargo pero el segundo es inaudito, y aún así no me la hicieron válido pero si me lo cobraron.
En mi tarjeta de débito se me hicieron dos cargos de $9.00 cada uno, dando un cargo total de $18.00 a nombre de Spotify, hubiera entendido el primer cargo pero el segundo es inaudito, y aún así no me...
Spotify Star
446 Views
5 replies
0 likes
Why cant i pay with my PayPal balance? I have done so for three months in a row and all of a sudden the only acceptable method is with credit card. And there is enough money on my paypal.
Why cant i pay with my PayPal balance? I have done so for three months in a row and all of a sudden the only acceptable method is with credit card. And there is enough money on my paypal.
Roadie
1024 Views
1 replies
0 likes
Hi, I recently used the advanytage of 3 month premium deal at $0.99, however, they charged me 9.99 instead, what do do? Daniel
Hi, I recently used the advanytage of 3 month premium deal at $0.99, however, they charged me 9.99 instead, what do do? Daniel
Roadie
261 Views
1 replies
0 likes
I am in Canada and I currently got a contract with Rogers. I learned you could get spotify premium for free through Rogers after I signed up for 3 months for 9.99. I contacted Rogers and they said I could get free premium through them but I would hav...
I am in Canada and I currently got a contract with Rogers. I learned you could get spotify premium for free through Rogers after I signed up for 3 months for 9.99. I contacted Rogers and they said I ...
Spotify Star
241 Views
1 replies
0 likes
I bought a pre paid card a few months ago and literally took hours to put it onto my Spotify account. Months went by and it expired so I bought a new card and have had the same difficulty. I ended up deleting my Spotify account (losing all my playlis...
I bought a pre paid card a few months ago and literally took hours to put it onto my Spotify account. Months went by and it expired so I bought a new card and have had the same difficulty. I ended up...
Spotify Star
242 Views
1 replies
0 likes
Beste, Ik heb mijn gegevens in moeten vullen omdat ik student ben. Dus heb ik al mijn betaalgegevens op moeten geven. DIt moest met een creditcard wat ik al raar vond?? Daarnaast moest ik mijn gewone bankrekening invullen waarbij ik eerste maand grat...
Beste, Ik heb mijn gegevens in moeten vullen omdat ik student ben. Dus heb ik al mijn betaalgegevens op moeten geven. DIt moest met een creditcard wat ik al raar vond?? Daarnaast moest ik mi...
193 Views
0 replies
0 likes
Hi! I am getting stressed already. I've been trying to get premium for the second time. My first subscription was okay. However, this time i can not register anymore. Several times i entered my mobile number but its not giving me the PIN. I am paying...
Hi! I am getting stressed already. I've been trying to get premium for the second time. My first subscription was okay. However, this time i can not register anymore. Several times i entered my mobil...
210 Views
0 replies
0 likes
I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
252 Views
0 replies
0 likes
Hello! I've recently bought 2 months prepaid for Spotify premium on my android phone but however, it does not recognise me of being premium on my phone but my desktop app says I am premium. Is there any way of fixing this or do I wait longer after th...
Hello! I've recently bought 2 months prepaid for Spotify premium on my android phone but however, it does not recognise me of being premium on my phone but my desktop app says I...
Music Fan
518 Views
4 replies
1 likes
I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something went wrong. Please, try again later". I tried many times i...
I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something we...
186 Views
0 replies
0 likes
Hola, tengo plan familiar y estoy tratando de cambiar a plan premium individual pero me sale un error: "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde." ¡Podrían por favor ayudarme a cambiar mi suscripción?
Hola, tengo plan familiar y estoy tratando de cambiar a plan premium individual pero me sale un error: "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde." ¡Podrían por favor ayudarme a ...
Casual Listener
341 Views
1 replies
2 likes
Hi,I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what Vodafone asked me to do to set up my free subscription...
Hi, I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what V...
247 Views
0 replies
0 likes
Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 14.99 euro/mnd....maar nu loopt mijn abonnement ineens maar...
Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 1...
241 Views
0 replies
0 likes
I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and with no issues, but as I register, they said my mobi...
I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and w...
Roadie
276 Views
1 replies
0 likes
So I recently canceled my family premium account but it says it will last until 7/27. The rest of my family is blocked out from listening to music and it's stuck on almost a "free" mode while I get to listen to music.
So I recently canceled my family premium account but it says it will last until 7/27. The rest of my family is blocked out from listening to music and it's stuck on almost a "free" mode while I get t...
Roadie
259 Views
1 replies
0 likes
Hi. I tried to apply for 3months for 129pesos on spotify i put my number and they say that i should put the pin they will sent to me but its taking too long to receive so i refresh it came back to the number typing and when i tried again i received t...
Hi. I tried to apply for 3months for 129pesos on spotify i put my number and they say that i should put the pin they will sent to me but its taking too long to receive so i refresh it came back to th...
Roadie
498 Views
1 replies
0 likes
Hi, im wondering if something is wrong with my account because i can't pay to get a premium subscription, i've already try several times to pay with my debit card and it's just refused.Can i get the currently promotion (3 months for 99.00 pesos ?
Hi, im wondering if something is wrong with my account because i can't pay to get a premium subscription, i've already try several times to pay with my debit card and it's just refused. Can i get ...
Roadie
304 Views
1 replies
0 likes
Hi, i am supposedly registered for 3 months availing the 129/3mos promo, but spotify notified me that I only have 7 days. Means my subscription effectivity is only 1month. Help please, thanks
Hi, i am supposedly registered for 3 months availing the 129/3mos promo, but spotify notified me that I only have 7 days. Means my subscription effectivity is only 1month. Help please, thanks
Roadie
266 Views
1 replies
0 likes
I'm trying the buy the 0.99$ offer for premium, but when I'm going through with my payment it says I need to give a zip code and I live in the UK which means we dont have a ZIP code so my payment is not going through? Help please.
I'm trying the buy the 0.99$ offer for premium, but when I'm going through with my payment it says I need to give a zip code and I live in the UK which means we dont have a ZIP code so my payment is ...
Roadie
697 Views
1 replies
0 likes
I changed my subcription from premium to the family plan, nut they are charging me for both of them. I keep getting two charges in my credit card one for $5.99 for the premium subscription and one for $8.99 for the family plan, and this has been goin...
I changed my subcription from premium to the family plan, nut they are charging me for both of them. I keep getting two charges in my credit card one for $5.99 for the premium subscription and one fo...
Roadie
214 Views
1 replies
0 likes
