Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62593 Views
- 43 replies
- 3 likes
- 62593 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8119 Views
- 23 replies
- 2 likes
- 8119 Views
- 23 replies
- 2 likes
Charged me premium price over student discount.
Hi this is Karan Arora. You guys charged me the premium account price. Even though I have a student discount. Could you please refund me the additional price and leave to the student price.Thank you
- Hi this is Karan Arora. You guys charged me the premium account price. Even though I have a student discount. Could you please refund me the additional price and leave to the student price. Th...
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- Casual Listener
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
Solved!! Adding existing account on to family account
My son has existing Spotify account, I got the family plan today. Is there any way to move his to it without canceling and restarting all his playlist and downloads over.
- My son has existing Spotify account, I got the family plan today. Is there any way to move his to it without canceling and restarting all his playlist and downloads over.
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- Community Legend
- 5936 Views
- 1 replies
- 0 likes
- 5936 Views
- 1 replies
- 0 likes
Assinatura
Olá, boa tarde!Eu fiz a assinatura do Premium, paguei no mesmo dia a conta, mas até agora não consigo ouvir as músicas offline, e já faz mas de 3 dias! Por gentileza me ajudem!Obrigado.Att Liniquer.
- Olá, boa tarde! Eu fiz a assinatura do Premium, paguei no mesmo dia a conta, mas até agora não consigo ouvir as músicas offline, e já faz mas de 3 dias! Por gentileza me ajudem! Obrigado. Att Lini...
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
No me agarra la cuenta premium
Hola ahora mi amigo y yo pagamos con tarjeta la oferta de 3 meses por 0.99 pero amigo si le agarro y pagamos con la misma tarjet en distintas cuentas pero ami me lo contó como paga normal
- Hola ahora mi amigo y yo pagamos con tarjeta la oferta de 3 meses por 0.99 pero amigo si le agarro y pagamos con la misma tarjet en distintas cuentas pero ami me lo contó como paga normal
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Re: 3-months subscription for $0.99
Same mistake. I created an account, started free trial and entered my payment methods and my premium in not started. In my preimum informations page it said your premium will be renewed at 28may and we take 0.99 for each months
- Same mistake. I created an account, started free trial and entered my payment methods and my premium in not started. In my preimum informations page it said your premium will be renewed at 28may and ...
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Tengo cuenta premium y se hace doble cobro
Tengo una cuenta de Spotify pero se me está haciendo un doble cobro no se que este pasando alguien me puede decir dónde puedo ver ese tema?
- Tengo una cuenta de Spotify pero se me está haciendo un doble cobro no se que este pasando alguien me puede decir dónde puedo ver ese tema?
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Payment validated, subscription not extended
My premium subscription is about to expire in a day. I paid for another month so it will be extended. My payment for 1 month of Premium was validated. But when I checked, my subscription wasn't extended for another month. I checked my bank account an...
- My premium subscription is about to expire in a day. I paid for another month so it will be extended. My payment for 1 month of Premium was validated. But when I checked, my subscription wasn't exten...
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
elimine la app
hola, hoy mismo compre la suscripcion premium con tarjeta por primera vez (3 meses por $9.00 pesos), unas horas despues elimine mi aplicacion movil por error, la descarge de nuevo de google store y no me aparecia mi cuenta premium. Mi duda es si se t...
- hola, hoy mismo compre la suscripcion premium con tarjeta por primera vez (3 meses por $9.00 pesos), unas horas despues elimine mi aplicacion movil por error, la descarge de nuevo de google store y n...
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- Spotify Star
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Premium problem
Hey all, I have pay 0.99 TL for 3 months premium but my spotify brings me to free mode. How we solve this problem. Thanks in advance.
- Hey all, I have pay 0.99 TL for 3 months premium but my spotify brings me to free mode. How we solve this problem. Thanks in advance.
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
charged full price for subscription when there was a discount?
i clicked on the deal for three months with 99 cents and it charged me full price for a month. is there any way i can get my money back or fix this?
- i clicked on the deal for three months with 99 cents and it charged me full price for a month. is there any way i can get my money back or fix this?
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- Spotify Star
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
Spotify not updating premium subscription on phone
Hello!I purchased spotify premium a few days ago through my pay pal account, but its not updating on my phone. I have deleted/reinstalled the app, and logged in and out 3-4 times. Any direction is mich appreciated!
- Hello! I purchased spotify premium a few days ago through my pay pal account, but its not updating on my phone. I have deleted/reinstalled the app, and logged in and out 3-4 times. Any direction&nbs...
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- Spotify Star
- 330 Views
- 3 replies
- 0 likes
- 330 Views
- 3 replies
- 0 likes
Not getting premium
I have ad a premium subscription for over a year. Now I am not getting premium services. I am being charged every month but I am not getting what i pay for and I need to know why
- I have ad a premium subscription for over a year. Now I am not getting premium services. I am being charged every month but I am not getting what i pay for and I need to know why
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- Spotify Star
- 184 Views
- 3 replies
- 0 likes
- 184 Views
- 3 replies
- 0 likes
Changing Country & Payment Details
Right now my account is US, and linked to a US card that has been cancelled. My premium account needs to be paid for this month as my last payment hasn't gone through. I would like to change it to a Canadian account linked to a canadian card, however...
- Right now my account is US, and linked to a US card that has been cancelled. My premium account needs to be paid for this month as my last payment hasn't gone through. I would like to change it to a ...
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- Community Legend
- 183 Views
- 3 replies
- 0 likes
- 183 Views
- 3 replies
- 0 likes
Problem (bug) when I try to change the payment method
I'm trying, without success change my credit card number, but when I put all my informations an click to change (when supose a page requiring the number of the credit card and the other informations) the loading spinner never goes away. I need to cha...
- I'm trying, without success change my credit card number, but when I put all my informations an click to change (when supose a page requiring the number of the credit card and the other informations)...
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- Community Legend
- 121 Views
- 1 replies
- 0 likes
- 121 Views
- 1 replies
- 0 likes
Pay with my mobielphone
Hallo, ein freund von mir bezahlt spotify premium immer über sein handy. Also über sein handy Guthaben. Ich habe den selben anbieter wie er und auch den selben vertrag. Nur wenn ich mir premium holen möchte, das angebot für 0,99cent, wird mir garnich...
- Hallo, ein freund von mir bezahlt spotify premium immer über sein handy. Also über sein handy Guthaben. Ich habe den selben anbieter wie er und auch den selben vertrag. Nur wenn ich mir premium holen...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
Starbucks Partner Premium Acct
I've been using the Premium account for about a week now using my Starbucks Partner Premium Acct. Now I'm back to a Spotify free account, because the subscription with the partners has ended. Does anyone know anything about this? We just got notified...
- I've been using the Premium account for about a week now using my Starbucks Partner Premium Acct. Now I'm back to a Spotify free account, because the subscription with the partners has ended. Does an...
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- Casual Listener
- 203 Views
- 2 replies
- 0 likes
- 203 Views
- 2 replies
- 0 likes
Paid premium, no benefits!
Paid for premium monthly for 3 mos., cannot download, cannot listen offline, I want my money back! I logged off and back online, to no avail.
- Paid for premium monthly for 3 mos., cannot download, cannot listen offline, I want my money back! I logged off and back online, to no avail.
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- Community Legend
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Wich is the premium account I'm Paying for?
Hi! I don't know if someone in the forum can help me, but this is the third month I pay a premium account that comes into my card bill, even though I don't have any premium account charged in it. I need to know which is the user related to "Spotify P...
- Hi! I don't know if someone in the forum can help me, but this is the third month I pay a premium account that comes into my card bill, even though I don't have any premium account charged in it...
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- Community Legend
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Cancel my subscription
I go to the account page and try to click subscription but nothing happens so I can't cancel. (Also I'm on my iphone)
- I go to the account page and try to click subscription but nothing happens so I can't cancel. (Also I'm on my iphone)
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- Community Legend
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
I can´t update my payments details to Paysafecard
I can´t change my payment method to Paysafecard.
- I can´t change my payment method to Paysafecard.
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- 89 Views
- 0 replies
- 0 likes
- 89 Views
- 0 replies
- 0 likes