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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

147042 Views

69 replies

10 likes

Premium for Family
  • 147042 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92622 Views

89 replies

4 likes

  • 92622 Views
  • 89 replies
  • 4 likes

Superuser Contribution merge two accounts

I have an old spotify account I used to use and a new spotify account that I'm using. I upgraded the old one to premium on accident while my new one is still free. Can I merge the accounts? Or will I have to go through my account to cancel the charge...

Visitor

I have an old spotify account I used to use and a new spotify account that I'm using. I upgraded the old one to premium on accident while my new one is still free. Can I merge the accounts? Or will I...

AlejaR

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Je n'arrive pas à inviter une autre personne Simon abonnement

Je trouve le lien, je l'envoie, et quand mon partenaire accepte l'invitation, ça revient sur mon profil sans ajouter sien

Visitor

Je trouve le lien, je l'envoie, et quand mon partenaire accepte l'invitation, ça revient sur mon profil sans ajouter sien

Prague

Community Legend

4933 Views

1 replies

0 likes

  • 4933 Views
  • 1 replies
  • 0 likes

Quiero cancelar suscripción

No encuentro la opción de cancelar suscripción

Visitor

No encuentro la opción de cancelar suscripción

Bittencourt

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Solved!! Changing spotify payment country

So I live in the Netherlands, and have had the student premium for the longest time, but now that is about to expire. Seeing how expensive the premium plan is, my father wanted to help me out by paying for my subscription, but his credit card is base...

Newbie

So I live in the Netherlands, and have had the student premium for the longest time, but now that is about to expire. Seeing how expensive the premium plan is, my father wanted to help me out by payi...

Maxim

Spotify Star

1189 Views

1 replies

0 likes

  • 1189 Views
  • 1 replies
  • 0 likes

299 plan no more visible

I wanted to upgrade to Spotify premium but when I went on to purchase the plan it isn't showing anymore. I know it's available for limited accounts. but earlier it was showing on my account. but now it's not showing which is kind of unfair as the las...

Visitor

I wanted to upgrade to Spotify premium but when I went on to purchase the plan it isn't showing anymore. I know it's available for limited accounts. but earlier it was showing on my account. but now...

Maxim

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

299 plan no more visible

I wanted to upgrade to Spotify premium but when I went on to purchase the plan it isn't showing anymore. I know it's available for limited accounts. but earlier it was showing on my account. but now it's not showing which is kind of unfair as the las...

Visitor

I wanted to upgrade to Spotify premium but when I went on to purchase the plan it isn't showing anymore. I know it's available for limited accounts. but earlier it was showing on my account. but now...

Maxim

Spotify Star

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Can I delete my account and subscription with out logging in? I got hacked.

I received an email from Spotify, stating there is some activity usage on my account in France, so I believe someone has hacked into my account. If there’s anyway that we can delete my account and cancel my subscription, that would be great.I am curr...

Visitor

I received an email from Spotify, stating there is some activity usage on my account in France, so I believe someone has hacked into my account. If there’s anyway that we can delete my account and ca...

Prague

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Duo premium not working for the person I invited

I invited my wife and she created an account and so everytime she clicks the link, it just says not availed but I'm still paying the duo premium.

Visitor

I invited my wife and she created an account and so everytime she clicks the link, it just says not availed but I'm still paying the duo premium.

Prague

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

I have 2 payments going out my account. how do I find the other account?

I’ve got 2 payments going out my bank account every month. As far as I know I only pay for my own individual account. How do I stop the 2nd payment from going out my bank account? £20 is going each month when I just have 1 account

Visitor

I’ve got 2 payments going out my bank account every month. As far as I know I only pay for my own individual account. How do I stop the 2nd payment from going out my bank account? £20 is going each m...

Prague

Community Legend

1314 Views

1 replies

0 likes

  • 1314 Views
  • 1 replies
  • 0 likes

1 trial- and 1 full premium account, same PayPal: must i change it?

Hello Spotify Team,- today i subscribed the 2 month premium trial with PayPal, here in germany, since we want to switch from deezer - Also today i invited my daughter (not the same house) to also try spotify with using my paypal.- As beining notified...

Regular

Hello Spotify Team, - today i subscribed the 2 month premium trial with PayPal, here in germany, since we want to switch from deezer 🙂 - Also today i invited my daughter (not the same house) to ...

Prague

Community Legend

1084 Views

3 replies

0 likes

  • 1084 Views
  • 3 replies
  • 0 likes

I want to change my account's payment date.

I want to change my account's payment date but it looks like the amount I will need to pay after I reactivate the account will change. Is that correct?

Visitor

I want to change my account's payment date but it looks like the amount I will need to pay after I reactivate the account will change. Is that correct?

Prague

Community Legend

1835 Views

1 replies

0 likes

  • 1835 Views
  • 1 replies
  • 0 likes

ich kann mit meiner Visa Karte nicht bezahlen

Ich möchte das Premium Abo mit meiner Crypto.com Visa Karte Bezahlen.Weil ich dann Cash back bekomme. es wird aber nicht akzeptiert. es Kommt Meldung das die Karte anderes Land ist

Visitor

Ich möchte das Premium Abo mit meiner Crypto.com Visa Karte Bezahlen. Weil ich dann Cash back bekomme. es wird aber nicht akzeptiert. es Kommt Meldung das die Karte anderes Land ist

Maxim

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Why spotify won't let me have premium

Hi, I live in quebec, canada. I tried to subscribe to premium solo for three days now and spotify keep writing that I'm not eligible for the plan. How is that possible and how do I get premium than?

Visitor

Hi, I live in quebec, canada. I tried to subscribe to premium solo for three days now and spotify keep writing that I'm not eligible for the plan. How is that possible and how do I get premium than?

Maxim

Spotify Star

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Registering for Premium in Quebec; how do I skip the Trial Period?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

390 Views

2 replies

0 likes

  • 390 Views
  • 2 replies
  • 0 likes

why can't i use on the tv & on my phone without one shutting the other off?

I'm in my studio trying to work. My 8 year old is at home trying to do her chores. When she turns on her playlist on my account on our Roku TV, it stops the music I am playing on my phone and switches to her control. I also don't get to hear music. I...

Regular

I'm in my studio trying to work. My 8 year old is at home trying to do her chores. When she turns on her playlist on my account on our Roku TV, it stops the music I am playing on my phone and switche...

Maxim

Spotify Star

492 Views

1 replies

1 likes

  • 492 Views
  • 1 replies
  • 1 likes

Superuser Contribution HBL Debit Mastercard not working in Pakistan

PlanPremiumCountryPakistanDeviceSamsung Galaxy A52sOperating SystemAndroid 12 My Question or IssueI am trying to get the 3 months free promotional offer by spotify for samsung users. I tried to start my subscription with my HBL debit Mastercard and I...

Casual Listener

Plan Premium Country Pakistan Device Samsung Galaxy A52s Operating System Android 12   My Question or Issue I am trying to get the 3 months free promotional offer by spotify for samsun...

Smants

Visitor

3758 Views

6 replies

0 likes

debit
HBL
mastercard
Pakistan
Payment Failed
  • 3758 Views
  • 6 replies
  • 0 likes