Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 176010 Views
- 114 replies
- 12 likes
- 176010 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19665 Views
- 27 replies
- 4 likes
- 19665 Views
- 27 replies
- 4 likes
a pagina de pagamento não esta funcionando
nenhuma forma de pagamento esta funcionando, quando vou fazer finalizar na pagina do pagamento, a pagina mostra falha e pede pra entrar em contato com o suporte do spotfy
- nenhuma forma de pagamento esta funcionando, quando vou fazer finalizar na pagina do pagamento, a pagina mostra falha e pede pra entrar em contato com o suporte do spotfy
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- Spotify Star
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Superuser Contribution Saya sudah beli premium tapi tidak masuk ke akun saya, bagaimana ini?
Saya sudah beli premium tapi tidak masuk ke akun saya, bagaimana ini penanganannya? Kalo seperti ini saya rugi dong
- Saya sudah beli premium tapi tidak masuk ke akun saya, bagaimana ini penanganannya? Kalo seperti ini saya rugi dong
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- Moderator
- 541 Views
- 1 replies
- 0 likes
- 541 Views
- 1 replies
- 0 likes
Superuser Contribution The other duo member takes it over?
My problem is when i am listining to Spotify and my girlfriend puts her Spotify(duo account)on she takes over the music. How can i chance that?
- My problem is when i am listining to Spotify and my girlfriend puts her Spotify(duo account)on she takes over the music. How can i chance that?
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- Not applicable
- 1059 Views
- 7 replies
- 0 likes
- 1059 Views
- 7 replies
- 0 likes
Superuser Contribution Why am I not seeing an option to pay by Paytm Wallet for monthly premium?
I can see that Paytm wallet option is available for Premium Mini yet there is no such option available for Paytm Monthly. Why is that?
- I can see that Paytm wallet option is available for Premium Mini yet there is no such option available for Paytm Monthly. Why is that?
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- Spotify Legend
- 562 Views
- 1 replies
- 0 likes
- 562 Views
- 1 replies
- 0 likes
Superuser Contribution I’m paying for premium but in my app it states normal free with ads??
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Superuser Contribution Premiim Duo - With Option for Kids Account.
PlanPremium DuoCountryIreland/All DeviceNAOperating SystemNA My Question or IssueCan you add the option with Premium Duo to have one adults accont and one kids account? If you are paying for 2 accounts then the type of account you want should be flex...
- Plan Premium Duo Country Ireland/All Device NA Operating System NA My Question or Issue Can you add the option with Premium Duo to have one adults accont and one kids account...
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- Newbie
- 4082 Views
- 6 replies
- 17 likes
- 4082 Views
- 6 replies
- 17 likes
Superuser Contribution I can't figure out why spotify is trying to charge me extra payment
Hello everyone! May I ask for your help?Every month I pay $ 2.49 for a student subscription, I have been using and paying for almost two years now. But this month, Spotify is trying to charge me 13,790KZT (almost 30$) for a subscription and sends a n...
- Hello everyone! May I ask for your help? Every month I pay $ 2.49 for a student subscription, I have been using and paying for almost two years now. But this month, Spotify is trying to charge me 13...
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- Moderator
- 356 Views
- 1 replies
- 0 likes
- 356 Views
- 1 replies
- 0 likes
Superuser Contribution Impossible to join my husband Duo premium
Hi,I have a message saying the adresse should be similar to join.Of course we have checked already and it is the same. thanks for the quick advise
- Hi, I have a message saying the adresse should be similar to join. Of course we have checked already and it is the same. thanks for the quick advise
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- Moderator
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution Duo account address
Can’t set up duo account because my phone adds a - 4000 to the end of my zip code on my phone but not my dads. So it says the address is different.
- Can’t set up duo account because my phone adds a - 4000 to the end of my zip code on my phone but not my dads. So it says the address is different.
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- Moderator
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Solved!! How do you gift a gift card to someone overseas?
Hello! For this year, I am planning to gift a Spotify Premium Gift Card to a friend of mine in Brazil. Does anyone know where I can do that for Spotify? Thank you!
- Hello! For this year, I am planning to gift a Spotify Premium Gift Card to a friend of mine in Brazil. Does anyone know where I can do that for Spotify? Thank you!
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- Spotify Star
- 850 Views
- 1 replies
- 0 likes
- 850 Views
- 1 replies
- 0 likes
Superuser Contribution Non éligible abonnement mensuel ?
Bonjour @all, Je suis un ancien abonné Premium.Je n'ai pas pu renouvellé mon abonnement Premium en mensuel, car à chaque fois que j'essaye, sur la page permettant de régler son abo, j'ai ce message : Il semble que vous ne soyez pas éligible à cette o...
- Bonjour @all, Je suis un ancien abonné Premium. Je n'ai pas pu renouvellé mon abonnement Premium en mensuel, car à chaque fois que j'essaye, sur la page permettant de régler son abo, j'ai c...
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- Moderator
- 8005 Views
- 8 replies
- 5 likes
- 8005 Views
- 8 replies
- 5 likes
Superuser Contribution Need help with Duo
PlanPremium DuoCountryGermanyDevice(Samsung Galaxy S10)Operating System(Android with the phone, Windows 10 with computer) My Question or IssueI just switched to Premium Duo from Premium, but my wife doesn't show as the other member on my account page...
- Plan Premium Duo Country Germany Device (Samsung Galaxy S10) Operating System (Android with the phone, Windows 10 with computer) My Question or Issue I just switched to Premium Duo f...
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- Visitor
- 1334 Views
- 5 replies
- 0 likes
- 1334 Views
- 5 replies
- 0 likes
Solved!! Premium not working
PlanSubscribed to premium but not workingCountryIndiaDevice(Huawei Y9, Lenovo IdeaPad)Operating System(Android, Windows 11) My Question or IssueI subscribed to premium mini a few hours ago but no changes are reflected on my account. I paid the requir...
- Plan Subscribed to premium but not working Country India Device (Huawei Y9, Lenovo IdeaPad) Operating System (Android, Windows 11) My Question or Issue I subscribed to premium mini a...
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- Spotify Star
- 807 Views
- 4 replies
- 0 likes
- 807 Views
- 4 replies
- 0 likes
Superuser Contribution Cancel trial premium
Hi i paid 450₹ as a autopay and i cancelled Spotify premium but still it's saying that it will cancel at 01/03/2023 will i get my money refund after that or not if not then cancel my premium now and refund my money
- Hi i paid 450₹ as a autopay and i cancelled Spotify premium but still it's saying that it will cancel at 01/03/2023 will i get my money refund after that or not if not then cancel my premium now and ...
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- Moderator
- 302 Views
- 1 replies
- 0 likes
- 302 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
I brought 3 months premium and the amount 119 was debited from my account and now I’m not allowed to use my premium
- I brought 3 months premium and the amount 119 was debited from my account and now I’m not allowed to use my premium
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- Moderator
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Cannot upgrade. Physical address not recognized
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Why isn’t Spotify not accepting my debit card as payment?
I’ve been trying to renew my subscription but it didn’t renew it. I had to cancel my subscription but now it won’t accept my debit card and says to choice a different payment method
- I’ve been trying to renew my subscription but it didn’t renew it. I had to cancel my subscription but now it won’t accept my debit card and says to choice a different payment method
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- Spotify Star
- 917 Views
- 3 replies
- 0 likes
- 917 Views
- 3 replies
- 0 likes
Not able to claim subscription
i recently got 4 months premium as part of a deal in a purchase. This was from Argos and it said it was able to be claimed until Nov 2023. I had already had the 3 month trial but as I pretty much paid for that 4 months with my purchase, I should be a...
- i recently got 4 months premium as part of a deal in a purchase. This was from Argos and it said it was able to be claimed until Nov 2023. I had already had the 3 month trial but as I pretty much pai...
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- Spotify Star
- 514 Views
- 1 replies
- 0 likes
- 514 Views
- 1 replies
- 0 likes
Superuser Contribution I added premium to my free account, and when I did that, I lost my playlists
I added premium to my free account, and when I did that, I lost my playlists. I guess I now have two separate accounts and I don’t know how to get back to my first account. When I try to do support, it’s like a circle that just keeps going round and ...
- I added premium to my free account, and when I did that, I lost my playlists. I guess I now have two separate accounts and I don’t know how to get back to my first account. When I try to do support, ...
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- Moderator
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Solved!! Got logged out from app after automatical renewal.
I got logged out of my Spotify app account when my trial ended, but it was automatically renewed and now I have to redownload all my playlist. Is this how it usually happens after subscription expires?
- I got logged out of my Spotify app account when my trial ended, but it was automatically renewed and now I have to redownload all my playlist. Is this how it usually happens after subscription expire...
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- Spotify Star
- 402 Views
- 3 replies
- 0 likes
- 402 Views
- 3 replies
- 0 likes